IMPORTANT: Save these instructions so you can have access to them while in Safe Mode.
Download the AVP Tool by Kaspersky from Here & save it to your desktop. Be aware that this is a large file…. approximately 60mb.
Reboot your computer into Safe Mode
You can do this by restarting your computer and continually tapping the F8 key until a menu appears
Use your up arrow key to highlight Safe Mode then press Enter
Double click the setup file to run it
Click Next to continue
Accept the License agreement then click Next
It will by default install to your desktop folder. Click Next
Once installed it will open a box. Click the Automatic scan tab
Under Automatic scan make sure the following are checked:
Hidden Startup Objects
System Memory
Disk Boot Sectors
My Computer
Also any other drives (Removable that you may have)
Leave the rest of the settings as they appear
Click on Scan at the top right hand corner
It will automatically neutralize any objects found
If some objects are left un-neutralized, click on Neutralize all
If you receive a message that an item cannot be neutralized then choose the Delete option when prompted
Once finished click the Reports button at the bottom
Name the file Kas & save it somewhere convenient like your desktop
Copy/paste only the detected Virus\malware from the report. It will be at the very top under Detected & post those results in your next reply
Note: This program will self uninstall when you close it so save the log before closing it
NEXT:
Please download Dr.Web CureIt . Save it to your desktop:
Doubleclick the drweb-cureit.exe file and click Scan to run express scan. Click OK in the pop-up window to allow the scan.
This will scan the files currently running in memory and if something is found, click the Yes button when it asks you if you want to cure it. This is only a short scan.
Once the short scan has finished, select Complete scan.
Click the green arrow [external image: Posted Image] at the right, and the scan will start.
Click Yes to all if it asks if you want to cure/move the file.
When the scan has finished, in the menu, click File and choose Save report list
Save the report to your desktop. The report will be called DrWeb.csv
Note:this report may need to be renamed to Dr.Web.txt in order to post it on the forum.
Please post the Dr.Web.txt report in your next reply
Close Dr.Web Cureit.
Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
NOTE. During the scan, pop-up window will open asking for full version purchase. Simply close the window by clicking on the X in the upper right corner.
Please let me know how things are running after doing the above.
Dr. Web says:
sfcure01.sys;C:\WINDOWS\system32\drivers;Probablement Trojan.Packed.191;Irréparable.Supprimé.;
sfcure01.sys;c:\windows\system32\drivers;Probablement Trojan.Packed.191;Chemin invalide pour le fichier ;