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Spyware / Malware / Virus Removal

Fake Windows update : Trojan Downloader

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello

I am currently trying to fix a friend's computer, which operates with Windows Vista.

Initial problem: Every 5 seconds or so, a Windows window appeared to ask permission to proceed to a windows update. Since I had not commanded any updates and that this sounded suspicious, I answered "Don't allow". The same Window would appear again 5 seconds later and so on, preventing me from using the PC. I restarted the PC in Safe Mode, and scanned for infections with Microsoft Security Essentials, Infections were found and I removed them. I restarted the PC in normal mode and ran a scan again: a trojan downloader, which had not been detected in the Safe mode scan, was found, but Microsoft Security Essentials was not able to remove it. The fake Windows updates started appearing furiously again. I noted the path for the file, restarted in Safe mode, deleted manually, restarted in normal mode, ran a scan again: no infections were found. About 15 minutes later, I get an infection warning, and soon after, the fake updates start again. When I run a scan, the Trojan Downloader is there again, same location. I restart the whole prcess, with the same end result.

Development: For about two months, my friend only turned on her computer once or twice, problem was still there. When I turned it on today, it was finalising some Windows updates upon start up. Once logged in, a message error appeared, saying : Windows can't find C:\Users\CHRIST-1AppData\Local\Temp\Windows-Update-KB342145-x86-ENU.exe. It appears every 5 seconds or so, like the fake Windows update message used to do (that message does not appear anymore). Althought, after clickin "OK" about 15-20 times, the message stops appearing for about 15 minutes. I run a full system scan with Microsoft Essentials, and remove threats that are found. I run a scan immediately again after, I find more threats. Here is what i find:

Exploit: Java/CVE-2009-3867.EH
Exploit: Java/CVE-2009-3867.CA
Exploit: Java/CVE-2008-5353.EH
Exploit: Java/CVE-2008-5353.LL
Exploit: Java/CVE-2008-5353.CO
Exploit: Java/CVE-2008-5353.EQ
TrojanDownloader: Win32/Renos.KX
TrojanDownloader: Win32/Renos.MJ

I remove the threats. The error message (Windows can't find…) keeps appering repeatedly, which is why I resort to you. Here are the log files:

OTL:


OTL logfile created on: 2010-07-27 22:06:36 - Run 1
OTL by OldTimer - Version 3.2.9.1 Folder = C:\Users\Christyne\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18928)
Locale: 00000C0C | Country: Canada | Language: FRC | Date Format: yyyy-MM-dd

3,00 Gb Total Physical Memory | 2,00 Gb Available Physical Memory | 60,00% Memory free
6,00 Gb Paging File | 5,00 Gb Available in Paging File | 78,00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 285,79 Gb Total Space | 201,43 Gb Free Space | 70,48% Space Free | Partition Type: NTFS
Drive D: | 9,77 Gb Total Space | 4,73 Gb Free Space | 48,48% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: PC-DE-CHRISTYNE
Current User Name: Christyne
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Minimal

========== Processes (SafeList) ==========

PRC - C:\Users\Christyne\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\Microsoft Security Essentials\msseces.exe (Microsoft Corporation)
PRC - C:\Users\Christyne\AppData\Local\Google\Chrome\Application\chrome.exe (Google Inc.)
PRC - c:\Program Files\Microsoft Security Essentials\MsMpEng.exe (Microsoft Corporation)
PRC - C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Microsoft Corporation)
PRC - C:\Windows\explorer.exe (Microsoft Corporation)
PRC - C:\Windows\System32\conime.exe (Microsoft Corporation)
PRC - C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
PRC - C:\Program Files\DellTPad\HidFind.exe (Alps Electric Co., Ltd.)
PRC - C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
PRC - C:\Program Files\DellTPad\ApMsgFwd.exe (Alps Electric Co., Ltd.)
PRC - C:\Program Files\DellTPad\Apntex.exe (Alps Electric Co., Ltd.)
PRC - C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
PRC - C:\Windows\System32\dldncoms.exe ( )
PRC - C:\Windows\OEM02Mon.exe (Creative Technology Ltd.)
PRC - C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
PRC - C:\Program Files\Dell\MediaDirect\PCMService.exe (CyberLink Corp.)
PRC - C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe (IDT, Inc.)
PRC - C:\Windows\System32\stacsv.exe (IDT, Inc.)
PRC - C:\Windows\System32\AEstSrv.exe (Andrea Electronics Corporation)
PRC - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe (Intel Corporation)
PRC - C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
PRC - C:\Program Files\Digital Line Detect\DLG.exe (Avanquest Software )


========== Modules (SafeList) ==========

MOD - C:\Users\Christyne\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_5cb72f96088b0de0\comctl32.dll (Microsoft Corporation)
MOD - C:\Windows\System32\msscript.ocx (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV - (GoogleDesktopManager-110309-193829) – C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe File not found
SRV - (MsMpSvc) – c:\Program Files\Microsoft Security Essentials\MsMpEng.exe (Microsoft Corporation)
SRV - (FontCache) – C:\Windows\System32\FntCache.dll (Microsoft Corporation)
SRV - (fsssvc) – C:\Program Files\Windows Live\Family Safety\fsssvc.exe (Microsoft Corporation)
SRV - (SeaPort) – C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Microsoft Corporation)
SRV - (GoToAssist) – C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe (Citrix Online, a division of Citrix Systems, Inc.)
SRV - (DockLoginService) – C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
SRV - (dldn_device) – C:\Windows\System32\dldncoms.exe ( )
SRV - (WinDefend) – C:\Program Files\Windows Defender\mpsvc.dll (Microsoft Corporation)
SRV - (STacSV) – C:\Windows\System32\stacsv.exe (IDT, Inc.)
SRV - (AESTFilters) – C:\Windows\System32\AEstSrv.exe (Andrea Electronics Corporation)
SRV - (IAANTMON) Intel® – C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe (Intel Corporation)


========== Driver Services (SafeList) ==========

DRV - (NwlnkFwd) – C:\Windows\System32\DRIVERS\nwlnkfwd.sys File not found
DRV - (NwlnkFlt) – C:\Windows\System32\DRIVERS\nwlnkflt.sys File not found
DRV - (IpInIp) – C:\Windows\System32\DRIVERS\ipinip.sys File not found
DRV - (MpFilter) – C:\Windows\System32\drivers\MpFilter.sys (Microsoft Corporation)
DRV - (MpNWMon) – C:\Windows\System32\drivers\MpNWMon.sys (Microsoft Corporation)
DRV - (fssfltr) – C:\Windows\System32\drivers\fssfltr.sys (Microsoft Corporation)
DRV - (BCM43XX) – C:\Windows\System32\drivers\BCMWL6.SYS (Broadcom Corporation)
DRV - (BCM42RLY) – C:\Windows\System32\drivers\bcm42rly.sys (Broadcom Corporation)
DRV - (XAudio) – C:\Windows\System32\drivers\XAudio.sys (Conexant Systems, Inc.)
DRV - (HSF_DPV) – C:\Windows\System32\drivers\HSX_DPV.sys (Conexant Systems, Inc.)
DRV - (winachsf) – C:\Windows\System32\drivers\HSX_CNXT.sys (Conexant Systems, Inc.)
DRV - (HSXHWAZL) – C:\Windows\System32\drivers\HSXHWAZL.sys (Conexant Systems, Inc.)
DRV - (ApfiltrService) – C:\Windows\System32\drivers\Apfiltr.sys (Alps Electric Co., Ltd.)
DRV - (IntcHdmiAddService) Intel® – C:\Windows\System32\drivers\IntcHdmi.sys (Intel® Corporation)
DRV - (igfx) – C:\Windows\System32\drivers\igdkmd32.sys (Intel Corporation)
DRV - (OEM02Vfx) – C:\Windows\System32\drivers\OEM02Vfx.sys (EyePower Games Pte. Ltd.)
DRV - (OEM02Dev) – C:\Windows\System32\drivers\OEM02Dev.sys (Creative Technology Ltd.)
DRV - (MegaSR) – C:\Windows\system32\drivers\megasr.sys (LSI Corporation, Inc.)
DRV - (adpu320) – C:\Windows\system32\drivers\adpu320.sys (Adaptec, Inc.)
DRV - (megasas) – C:\Windows\system32\drivers\megasas.sys (LSI Corporation)
DRV - (adpu160m) – C:\Windows\system32\drivers\adpu160m.sys (Adaptec, Inc.)
DRV - (SiSRaid4) – C:\Windows\system32\drivers\sisraid4.sys (Silicon Integrated Systems)
DRV - (HpCISSs) – C:\Windows\system32\drivers\hpcisss.sys (Hewlett-Packard Company)
DRV - (adpahci) – C:\Windows\system32\drivers\adpahci.sys (Adaptec, Inc.)
DRV - (e1express) Pilote de la connexion réseau Intel® – C:\Windows\System32\drivers\e1e6032.sys (Intel Corporation)
DRV - (LSI_SAS) – C:\Windows\system32\drivers\lsi_sas.sys (LSI Logic)
DRV - (ql2300) – C:\Windows\system32\drivers\ql2300.sys (QLogic Corporation)
DRV - (E1G60) Intel® – C:\Windows\System32\drivers\E1G60I32.sys (Intel Corporation)
DRV - (arcsas) – C:\Windows\system32\drivers\arcsas.sys (Adaptec, Inc.)
DRV - (iaStorV) – C:\Windows\system32\drivers\iastorv.sys (Intel Corporation)
DRV - (vsmraid) – C:\Windows\system32\drivers\vsmraid.sys (VIA Technologies Inc.,Ltd)
DRV - (ulsata2) – C:\Windows\system32\drivers\ulsata2.sys (Promise Technology, Inc.)
DRV - (LSI_SCSI) – C:\Windows\system32\drivers\lsi_scsi.sys (LSI Logic)
DRV - (LSI_FC) – C:\Windows\system32\drivers\lsi_fc.sys (LSI Logic)
DRV - (arc) – C:\Windows\system32\drivers\arc.sys (Adaptec, Inc.)
DRV - (elxstor) – C:\Windows\system32\drivers\elxstor.sys (Emulex)
DRV - (adp94xx) – C:\Windows\system32\drivers\adp94xx.sys (Adaptec, Inc.)
DRV - (nvraid) – C:\Windows\system32\drivers\nvraid.sys (NVIDIA Corporation)
DRV - (nvstor) – C:\Windows\system32\drivers\nvstor.sys (NVIDIA Corporation)
DRV - (uliahci) – C:\Windows\system32\drivers\uliahci.sys (ULi Electronics Inc.)
DRV - (viaide) – C:\Windows\system32\drivers\viaide.sys (VIA Technologies, Inc.)
DRV - (cmdide) – C:\Windows\system32\drivers\cmdide.sys (CMD Technology, Inc.)
DRV - (aliide) – C:\Windows\system32\drivers\aliide.sys (Acer Laboratories Inc.)
DRV - (STHDA) – C:\Windows\System32\drivers\stwrt.sys (IDT, Inc.)
DRV - (yukonwlh) – C:\Windows\System32\drivers\yk60x86.sys (Marvell)
DRV - (iaStor) – C:\Windows\system32\drivers\iastor.sys (Intel Corporation)
DRV - (rismxdp) – C:\Windows\System32\drivers\rixdptsk.sys (REDC)
DRV - (rimmptsk) – C:\Windows\System32\drivers\rimmptsk.sys (REDC)
DRV - (rimsptsk) – C:\Windows\System32\drivers\rimsptsk.sys (REDC)
DRV - (ql40xx) – C:\Windows\system32\drivers\ql40xx.sys (QLogic Corporation)
DRV - (UlSata) – C:\Windows\system32\drivers\ulsata.sys (Promise Technology, Inc.)
DRV - (nfrd960) – C:\Windows\system32\drivers\nfrd960.sys (IBM Corporation)
DRV - (iirsp) – C:\Windows\system32\drivers\iirsp.sys (Intel Corp./ICP vortex GmbH)
DRV - (aic78xx) – C:\Windows\system32\drivers\djsvs.sys (Adaptec, Inc.)
DRV - (iteraid) – C:\Windows\system32\drivers\iteraid.sys (Integrated Technology Express, Inc.)
DRV - (iteatapi) – C:\Windows\system32\drivers\iteatapi.sys (Integrated Technology Express, Inc.)
DRV - (Symc8xx) – C:\Windows\system32\drivers\symc8xx.sys (LSI Logic)
DRV - (Sym_u3) – C:\Windows\system32\drivers\sym_u3.sys (LSI Logic)
DRV - (Mraid35x) – C:\Windows\system32\drivers\mraid35x.sys (LSI Logic Corporation)
DRV - (Sym_hi) – C:\Windows\system32\drivers\sym_hi.sys (LSI Logic)
DRV - (Brserid) Brother MFC Serial Port Interface Driver (WDM) – C:\Windows\system32\drivers\brserid.sys (Brother Industries Ltd.)
DRV - (BrUsbSer) – C:\Windows\system32\drivers\brusbser.sys (Brother Industries Ltd.)
DRV - (BrFiltUp) – C:\Windows\system32\drivers\brfiltup.sys (Brother Industries, Ltd.)
DRV - (BrFiltLo) – C:\Windows\system32\drivers\brfiltlo.sys (Brother Industries, Ltd.)
DRV - (BrSerWdm) – C:\Windows\system32\drivers\brserwdm.sys (Brother Industries Ltd.)
DRV - (BrUsbMdm) – C:\Windows\system32\drivers\brusbmdm.sys (Brother Industries Ltd.)
DRV - (ntrigdigi) – C:\Windows\system32\drivers\ntrigdigi.sys (N-trig Innovative Technologies)
DRV - (R300) – C:\Windows\System32\drivers\atikmdag.sys (ATI Technologies Inc.)
DRV - (hspfwdrv) – C:\Windows\System32\hspfwdrv.sys (Y0YS Software)
DRV - (hspffdrv) – C:\Windows\system32\hspffdrv.sys (Y0YS Software)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.ca/ig/dell?hl=fr&cli…amp;ibd=3081112
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://ca.msn.com/defaultf.aspx?lang=fr-ca&OCID=iehp
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = fr-ca
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 24 7B 8E ED E6 E7 CA 01 [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.716

FF - HKLM\software\mozilla\Mozilla Firefox 3.0.8\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2009-11-30 19:37:31 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.0.8\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010-03-23 09:14:14 | 000,000,000 | —D | M]

[2009-04-10 09:43:25 | 000,000,000 | —D | M] – C:\Users\Christyne\AppData\Roaming\mozilla\Extensions
[2010-01-01 19:57:44 | 000,000,000 | —D | M] – C:\Users\Christyne\AppData\Roaming\mozilla\Firefox\Profiles\wai9ftrd.default\extensions
[2009-11-22 03:02:23 | 000,000,000 | —D | M] (Microsoft .NET Framework Assistant) – C:\Users\Christyne\AppData\Roaming\mozilla\Firefox\Profiles\wai9ftrd.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2009-04-10 09:43:15 | 000,000,000 | —D | M] – C:\Program Files\mozilla firefox\extensions
[2006-09-10 07:35:08 | 000,001,516 | —- | M] () – C:\Program Files\mozilla firefox\searchplugins\amazon-france.xml
[2008-09-28 03:10:26 | 000,000,757 | —- | M] () – C:\Program Files\mozilla firefox\searchplugins\eBay-france.xml
[2006-09-10 07:35:08 | 000,000,748 | —- | M] () – C:\Program Files\mozilla firefox\searchplugins\MediaDICO-fr.xml
[2008-03-29 09:59:44 | 000,001,426 | —- | M] () – C:\Program Files\mozilla firefox\searchplugins\wikipedia-fr.xml
[2006-09-12 14:49:04 | 000,000,652 | —- | M] () – C:\Program Files\mozilla firefox\searchplugins\yahoo-france.xml

O1 HOSTS File: ([2009-08-31 10:07:04 | 000,000,721 | —- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: ::1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll File not found
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)
O2 - BHO: (Groove GFS Browser Helper) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: () - {A77D3539-581D-450C-9E44-A84C415A6172} - C:\Windows\System32\msxmlm.dll File not found
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll (Google Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)
O2 - BHO: (Windows Live Toolbar Helper) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe File not found
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)
O4 - HKLM..\Run: [MSSE] c:\Program Files\Microsoft Security Essentials\msseces.exe (Microsoft Corporation)
O4 - HKLM..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe (Creative Technology Ltd.)
O4 - HKLM..\Run: [PCMService] C:\Program Files\Dell\MediaDirect\PCMService.exe (CyberLink Corp.)
O4 - HKLM..\Run: [SigmatelSysTrayApp] C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe (IDT, Inc.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [{083DC285-45B1-3353-80AE-F6BAE38A06E8}] C:\Users\Christyne\AppData\Roaming\system.exe File not found
O4 - HKCU..\Run: [EA Core] C:\Program Files\Electronic Arts\EADM\Core.exe File not found
O4 - HKCU..\Run: [StartServicePARLCDED] C:\Users\Christyne\AppData\Local\PARLCDED\StartService.exe ()
O4 - HKCU..\Run: [svchost.exe] C:\Users\Christyne\AppData\Roaming\Microsoft\svchost.exe File not found
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - Startup: C:\Users\Christyne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
O9 - Extra 'Tools' menuitem : Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll (Sun Microsystems, Inc.)
O9 - Extra Button: Ajout Direct - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : &Ajout Direct dans Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra Button: Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : &Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL (Microsoft Corporation)
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: localhost ([]http in Local intranet)
O15 - HKCU\..Trusted Ranges: GD ([http] in Local intranet)
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab (Checkers Class)
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} http://gfx1.hotmail.com/mail/w3/resources/…NPUpldfr-ca.cab (MSN Photo Upload Tool)
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} http://messenger.zone.msn.com/MessengerGam…1/GAME_UNO1.cab (UnoCtrl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab (MessengerStatsClient Class)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O18 - Protocol\Handler\grooveLocalGWS {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll (Microsoft Corporation)
O18 - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL (Microsoft Corporation)
O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll (Microsoft Corporation)
O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL (Microsoft Corporation)
O18 - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll (Microsoft Corporation)
O18 - Protocol\Filter\text/xml {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL (Microsoft Corporation)
O20 - AppInit_DLLs: (AVGRSSTX.DLL) - File not found
O20 - AppInit_DLLs: (C:\PROGRA~1\GOOGLE\GOOGLE~2\GOEC62~1.DLL) - C:\PROGRA~1\GOOGLE\GOOGLE~2\GOEC62~1.DLL (Google)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist: DllName - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\Windows\System32\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img7.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img7.jpg
O28 - HKLM ShellExecuteHooks: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006-09-18 17:43:36 | 000,000,024 | —- | M] () - C:\autoexec.bat – [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*

NetSvcs: FastUserSwitchingCompatibility - File not found
NetSvcs: Ias - File not found
NetSvcs: Nla - File not found
NetSvcs: Ntmssvc - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: SRService - File not found
NetSvcs: Wmi - C:\Windows\System32\wmi.dll (Microsoft Corporation)
NetSvcs: WmdmPmSp - File not found
NetSvcs: LogonHours - File not found
NetSvcs: PCAudit - File not found
NetSvcs: helpsvc - File not found
NetSvcs: uploadmgr - File not found

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2010-07-27 22:01:14 | 000,388,608 | —- | C] (Trend Micro Inc.) – C:\Users\Christyne\Desktop\HiJackThis.exe
[2010-07-27 22:00:36 | 000,574,976 | —- | C] (OldTimer Tools) – C:\Users\Christyne\Desktop\OTL.exe
[2010-07-27 19:19:41 | 000,000,000 | -HSD | C] – C:\Config.Msi
[2010-07-20 14:47:50 | 000,295,264 | —- | C] (Microsoft Corporation) – C:\Windows\System32\PresentationHost.exe
[2010-07-20 14:47:50 | 000,099,176 | —- | C] (Microsoft Corporation) – C:\Windows\System32\PresentationHostProxy.dll
[2010-07-20 14:47:49 | 000,049,472 | —- | C] (Microsoft Corporation) – C:\Windows\System32\netfxperf.dll
[2010-07-07 21:40:02 | 000,067,072 | —- | C] (Microsoft Corporation) – C:\Windows\System32\asycfilt.dll
[2010-07-07 21:39:57 | 000,028,672 | —- | C] (Microsoft Corporation) – C:\Windows\System32\Apphlpdm.dll
[2010-07-07 21:39:56 | 004,240,384 | —- | C] (Microsoft) – C:\Windows\System32\GameUXLegacyGDFs.dll
[2010-07-07 21:39:52 | 000,289,792 | —- | C] (Adobe Systems Incorporated) – C:\Windows\System32\atmfd.dll
[2010-07-07 21:39:52 | 000,034,304 | —- | C] (Adobe Systems) – C:\Windows\System32\atmlib.dll
[2010-07-07 21:39:38 | 000,611,840 | —- | C] (Microsoft Corporation) – C:\Windows\System32\mstime.dll
[2010-07-07 21:39:38 | 000,599,040 | —- | C] (Microsoft Corporation) – C:\Windows\System32\msfeeds.dll
[2010-07-07 21:39:38 | 000,387,584 | —- | C] (Microsoft Corporation) – C:\Windows\System32\iedkcs32.dll
[2010-07-07 21:39:37 | 001,469,440 | —- | C] (Microsoft Corporation) – C:\Windows\System32\inetcpl.cpl
[2010-07-07 21:39:37 | 000,184,320 | —- | C] (Microsoft Corporation) – C:\Windows\System32\iepeers.dll
[2010-07-07 21:39:37 | 000,164,352 | —- | C] (Microsoft Corporation) – C:\Windows\System32\ieui.dll
[2010-07-07 21:39:37 | 000,133,632 | —- | C] (Microsoft Corporation) – C:\Windows\System32\ieUnatt.exe
[2010-07-07 21:39:37 | 000,055,296 | —- | C] (Microsoft Corporation) – C:\Windows\System32\msfeedsbs.dll
[2010-07-07 21:39:36 | 001,638,912 | —- | C] (Microsoft Corporation) – C:\Windows\System32\mshtml.tlb
[2010-07-07 21:39:36 | 000,173,056 | —- | C] (Microsoft Corporation) – C:\Windows\System32\ie4uinit.exe
[2010-07-07 21:39:36 | 000,109,056 | —- | C] (Microsoft Corporation) – C:\Windows\System32\iesysprep.dll
[2010-07-07 21:39:36 | 000,071,680 | —- | C] (Microsoft Corporation) – C:\Windows\System32\iesetup.dll
[2010-07-07 21:39:36 | 000,055,808 | —- | C] (Microsoft Corporation) – C:\Windows\System32\iernonce.dll
[2010-07-07 21:39:36 | 000,025,600 | —- | C] (Microsoft Corporation) – C:\Windows\System32\jsproxy.dll
[2010-07-07 21:39:36 | 000,013,312 | —- | C] (Microsoft Corporation) – C:\Windows\System32\msfeedssync.exe
[2010-07-07 21:39:34 | 002,037,248 | —- | C] (Microsoft Corporation) – C:\Windows\System32\win32k.sys
[2008-01-23 20:49:00 | 000,647,168 | —- | C] ( ) – C:\Windows\System32\dldnpmui.dll
[2008-01-23 20:45:58 | 001,105,920 | —- | C] ( ) – C:\Windows\System32\dldnserv.dll
[2008-01-23 20:42:42 | 000,569,344 | —- | C] ( ) – C:\Windows\System32\dldnlmpm.dll
[2008-01-23 20:42:40 | 000,339,968 | —- | C] ( ) – C:\Windows\System32\dldniesc.dll
[2008-01-23 20:42:28 | 000,376,832 | —- | C] ( ) – C:\Windows\System32\dldncomm.dll
[2008-01-23 20:41:26 | 000,663,552 | —- | C] ( ) – C:\Windows\System32\dldnhbn3.dll
[2008-01-23 20:41:00 | 000,843,776 | —- | C] ( ) – C:\Windows\System32\dldnusb1.dll
[2008-01-23 20:40:30 | 000,851,968 | —- | C] ( ) – C:\Windows\System32\dldncomc.dll
[2008-01-23 20:39:24 | 000,053,248 | —- | C] ( ) – C:\Windows\System32\dldnprox.dll
[2008-01-23 20:37:30 | 000,364,544 | —- | C] ( ) – C:\Windows\System32\dldninpa.dll
[1 C:\Users\Christyne\AppData\Roaming\*.tmp files -> C:\Users\Christyne\AppData\Roaming\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010-07-27 22:09:18 | 003,145,728 | -HS- | M] () – C:\Users\Christyne\NTUSER.DAT
[2010-07-27 22:01:32 | 000,359,929 | —- | M] () – C:\Users\Christyne\Desktop\dds.download
[2010-07-27 22:01:18 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Users\Christyne\Desktop\HiJackThis.exe
[2010-07-27 22:00:38 | 000,574,976 | —- | M] (OldTimer Tools) – C:\Users\Christyne\Desktop\OTL.exe
[2010-07-27 21:30:00 | 000,001,054 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2010-07-27 21:21:59 | 000,001,092 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1445243564-1574088072-744384260-1000UA.job
[2010-07-27 21:09:54 | 000,003,616 | -H– | M] () – C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010-07-27 21:09:54 | 000,003,616 | -H– | M] () – C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010-07-27 19:30:00 | 000,001,050 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2010-07-27 19:16:48 | 001,470,810 | —- | M] () – C:\Windows\System32\PerfStringBackup.INI
[2010-07-27 19:16:48 | 000,669,566 | —- | M] () – C:\Windows\System32\perfh00C.dat
[2010-07-27 19:16:48 | 000,587,178 | —- | M] () – C:\Windows\System32\perfh009.dat
[2010-07-27 19:16:48 | 000,123,556 | —- | M] () – C:\Windows\System32\perfc00C.dat
[2010-07-27 19:16:48 | 000,101,250 | —- | M] () – C:\Windows\System32\perfc009.dat
[2010-07-27 19:12:59 | 000,000,234 | —- | M] () – C:\Windows\tasks\PersonalAV.job
[2010-07-27 19:10:16 | 000,000,006 | -H– | M] () – C:\Windows\tasks\SA.DAT
[2010-07-27 19:09:59 | 000,067,584 | –S- | M] () – C:\Windows\bootstat.dat
[2010-07-27 19:09:54 | 000,382,808 | —- | M] () – C:\Windows\System32\FNTCACHE.DAT
[2010-07-27 19:07:56 | 3210,784,768 | -HS- | M] () – C:\hiberfil.sys
[2010-07-20 14:46:10 | 000,000,944 | —- | M] () – C:\Users\Public\Desktop\Microsoft Security Essentials.lnk
[2010-07-20 14:37:32 | 000,524,288 | -HS- | M] () – C:\Users\Christyne\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms
[2010-07-20 14:37:32 | 000,065,536 | -HS- | M] () – C:\Users\Christyne\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf
[2010-07-08 15:12:48 | 001,536,089 | -H– | M] () – C:\Users\Christyne\AppData\Local\IconCache.db
[1 C:\Users\Christyne\AppData\Roaming\*.tmp files -> C:\Users\Christyne\AppData\Roaming\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010-07-27 22:01:32 | 000,359,929 | —- | C] () – C:\Users\Christyne\Desktop\dds.download
[2009-09-18 18:48:35 | 000,117,248 | —- | C] () – C:\Windows\System32\EhStorAuthn.dll
[2008-11-12 11:21:09 | 000,004,608 | —- | C] () – C:\Windows\System32\HdmiCoin.dll
[2008-11-12 11:21:08 | 001,953,696 | —- | C] () – C:\Windows\System32\igklg400.dll
[2008-11-12 11:21:08 | 001,533,360 | —- | C] () – C:\Windows\System32\igklg450.dll
[2008-11-12 11:21:08 | 000,147,456 | —- | C] () – C:\Windows\System32\igfxCoIn_v1409.dll
[2008-11-12 11:21:08 | 000,104,636 | —- | C] () – C:\Windows\System32\igmedcompkrn.dll
[2008-11-12 11:21:04 | 000,016,480 | —- | C] () – C:\Windows\System32\rixdicon.dll
[2008-11-12 09:42:37 | 000,055,808 | —- | C] () – C:\Windows\System32\bcmwlrmt.dll
[2008-02-11 03:09:54 | 000,176,128 | —- | C] () – C:\Windows\System32\dldninsb.dll
[2008-02-11 03:09:46 | 000,086,016 | —- | C] () – C:\Windows\System32\dldncub.dll
[2008-02-11 03:07:36 | 000,077,824 | —- | C] () – C:\Windows\System32\dldncu.dll
[2008-02-11 03:07:32 | 000,176,128 | —- | C] () – C:\Windows\System32\dldnins.dll
[2008-02-11 03:05:20 | 000,520,192 | —- | C] () – C:\Windows\System32\dldnutil.dll
[2008-01-29 20:49:04 | 000,782,336 | —- | C] () – C:\Windows\System32\dldndrs.dll
[2008-01-29 03:09:14 | 000,114,688 | —- | C] () – C:\Windows\System32\dldninsr.dll
[2008-01-29 03:09:06 | 000,036,864 | —- | C] () – C:\Windows\System32\dldncur.dll
[2008-01-29 03:08:44 | 000,147,456 | —- | C] () – C:\Windows\System32\dldnjswr.dll
[2008-01-29 02:42:30 | 000,208,896 | —- | C] () – C:\Windows\System32\dldngrd.dll
[2008-01-23 12:08:22 | 000,081,920 | —- | C] () – C:\Windows\System32\dldncaps.dll
[2008-01-22 02:05:56 | 000,077,906 | —- | C] () – C:\Windows\System32\dldncfg.dll
[2007-12-12 21:32:40 | 000,360,448 | —- | C] () – C:\Windows\System32\dldncoin.dll
[2007-10-02 14:51:10 | 000,069,632 | —- | C] () – C:\Windows\System32\dldncnv4.dll
[2007-04-28 14:41:50 | 000,040,960 | —- | C] () – C:\Windows\System32\dldnvs.dll
[2006-11-02 08:35:32 | 000,005,632 | —- | C] () – C:\Windows\System32\sysprepMCE.dll
[2006-11-02 06:25:44 | 000,159,744 | —- | C] () – C:\Windows\System32\atitmmxx.dll
[2006-11-02 03:40:29 | 000,013,750 | —- | C] () – C:\Windows\System32\pacerprf.ini
[2000-04-19 18:21:02 | 000,303,104 | —- | C] () – C:\Windows\System32\QTJavaNative.dll

========== LOP Check ==========

[2009-02-28 17:23:21 | 000,000,000 | —D | M] – C:\Users\Christyne\AppData\Roaming\aAvgApi
[2009-08-12 13:10:04 | 000,000,000 | —D | M] – C:\Users\Christyne\AppData\Roaming\Atari
[2010-04-30 20:49:47 | 000,000,000 | —D | M] – C:\Users\Christyne\AppData\Roaming\CBS Interactive
[2009-08-12 13:08:46 | 000,000,000 | —D | M] – C:\Users\Christyne\AppData\Roaming\Leadertech
[2010-01-20 20:04:47 | 000,000,000 | —D | M] – C:\Users\Christyne\AppData\Roaming\Template
[2010-07-27 19:12:59 | 000,000,234 | —- | M] () – C:\Windows\Tasks\PersonalAV.job
[2010-07-20 14:53:30 | 000,032,562 | —- | M] () – C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.exe >


< MD5 for: AGP440.SYS >
[2008-01-20 22:23:01 | 000,056,376 | —- | M] (Microsoft Corporation) MD5=13F9E33747E6B41A3FF305C37DB0D360 – C:\Windows\System32\drivers\AGP440.sys
[2008-01-20 22:23:01 | 000,056,376 | —- | M] (Microsoft Corporation) MD5=13F9E33747E6B41A3FF305C37DB0D360 – C:\Windows\System32\DriverStore\FileRepository\machine.inf_51b95d75\AGP440.sys
[2008-01-20 22:23:01 | 000,056,376 | —- | M] (Microsoft Corporation) MD5=13F9E33747E6B41A3FF305C37DB0D360 – C:\Windows\System32\DriverStore\FileRepository\machine.inf_f750e484\AGP440.sys
[2008-01-20 22:23:01 | 000,056,376 | —- | M] (Microsoft Corporation) MD5=13F9E33747E6B41A3FF305C37DB0D360 – C:\Windows\winsxs\x86_machine.inf_31bf3856ad364e35_6.0.6001.18000_none_ba12ed3bbeb0d97a\AGP440.sys
[2008-01-20 22:23:01 | 000,056,376 | —- | M] (Microsoft Corporation) MD5=13F9E33747E6B41A3FF305C37DB0D360 – C:\Windows\winsxs\x86_machine.inf_31bf3856ad364e35_6.0.6002.18005_none_bbfe6647bbd2a4c6\AGP440.sys
[2006-11-02 05:49:52 | 000,053,864 | —- | M] (Microsoft Corporation) MD5=EF23439CDD587F64C2C1B8825CEAD7D8 – C:\Windows\System32\DriverStore\FileRepository\machine.inf_920a2c1f\AGP440.sys

< MD5 for: ATAPI.SYS >
[2008-11-12 11:09:19 | 000,021,560 | —- | M] (Microsoft Corporation) MD5=0D83C87A801A3DFCD1BF73893FE7518C – C:\Windows\System32\DriverStore\FileRepository\mshdc.inf_4c9c5a00\atapi.sys
[2008-11-12 11:09:19 | 000,021,560 | —- | M] (Microsoft Corporation) MD5=0D83C87A801A3DFCD1BF73893FE7518C – C:\Windows\winsxs\x86_mshdc.inf_31bf3856ad364e35_6.0.6001.18034_none_dd1bb97e219e87cb\atapi.sys
[2009-04-11 02:32:26 | 000,019,944 | —- | M] (Microsoft Corporation) MD5=1F05B78AB91C9075565A9D8A4B880BC4 – C:\Windows\System32\drivers\atapi.sys
[2009-04-11 02:32:26 | 000,019,944 | —- | M] (Microsoft Corporation) MD5=1F05B78AB91C9075565A9D8A4B880BC4 – C:\Windows\System32\DriverStore\FileRepository\mshdc.inf_b12d8e84\atapi.sys
[2009-04-11 02:32:26 | 000,019,944 | —- | M] (Microsoft Corporation) MD5=1F05B78AB91C9075565A9D8A4B880BC4 – C:\Windows\winsxs\x86_mshdc.inf_31bf3856ad364e35_6.0.6002.18005_none_df23a1261eab99e8\atapi.sys
[2008-01-20 22:23:00 | 000,021,560 | —- | M] (Microsoft Corporation) MD5=2D9C903DC76A66813D350A562DE40ED9 – C:\Windows\System32\DriverStore\FileRepository\mshdc.inf_cc18792d\atapi.sys
[2008-01-20 22:23:00 | 000,021,560 | —- | M] (Microsoft Corporation) MD5=2D9C903DC76A66813D350A562DE40ED9 – C:\Windows\winsxs\x86_mshdc.inf_31bf3856ad364e35_6.0.6001.18000_none_dd38281a2189ce9c\atapi.sys
[2006-11-02 05:49:36 | 000,019,048 | —- | M] (Microsoft Corporation) MD5=4F4FCB8B6EA06784FB6D475B7EC7300F – C:\Windows\System32\DriverStore\FileRepository\mshdc.inf_c6c2e699\atapi.sys
[2008-11-12 11:09:19 | 000,021,560 | —- | M] (Microsoft Corporation) MD5=96DC4E1A9F90CCD489950A8935425C59 – C:\Windows\winsxs\x86_mshdc.inf_31bf3856ad364e35_6.0.6001.22134_none_dda556493abc2795\atapi.sys

< MD5 for: CNGAUDIT.DLL >
[2006-11-02 05:46:03 | 000,011,776 | —- | M] (Microsoft Corporation) MD5=7F15B4953378C8B5161D65C26D5FED4D – C:\Windows\System32\cngaudit.dll
[2006-11-02 05:46:03 | 000,011,776 | —- | M] (Microsoft Corporation) MD5=7F15B4953378C8B5161D65C26D5FED4D – C:\Windows\winsxs\x86_microsoft-windows-cngaudit-dll_31bf3856ad364e35_6.0.6000.16386_none_e62d292932a96ce6\cngaudit.dll

< MD5 for: IASTOR.SYS >
[2007-09-06 12:43:26 | 000,304,920 | —- | M] (Intel Corporation) MD5=997E8F5939F2D12CD9F2E6B395724C16 – C:\Drivers\storage\R166200\iastor.sys
[2007-03-21 14:58:56 | 000,304,920 | —- | M] (Intel Corporation) MD5=997E8F5939F2D12CD9F2E6B395724C16 – C:\Program Files\Intel\Intel Matrix Storage Manager\Driver\IaStor.sys
[2007-09-06 12:43:26 | 000,304,920 | —- | M] (Intel Corporation) MD5=997E8F5939F2D12CD9F2E6B395724C16 – C:\Windows\System32\drivers\iaStor.sys
[2007-09-06 12:43:26 | 000,304,920 | —- | M] (Intel Corporation) MD5=997E8F5939F2D12CD9F2E6B395724C16 – C:\Windows\System32\DriverStore\FileRepository\iaahci.inf_3a63e5a6\iaStor.sys
[2007-09-06 12:43:26 | 000,304,920 | —- | M] (Intel Corporation) MD5=997E8F5939F2D12CD9F2E6B395724C16 – C:\Windows\System32\DriverStore\FileRepository\iastor.inf_5f6e7be5\iaStor.sys
[2007-03-21 14:59:30 | 000,381,720 | —- | M] (Intel Corporation) MD5=9D7ED4275702E2FC409F2CC563245740 – C:\Program Files\Intel\Intel Matrix Storage Manager\Driver64\IaStor.sys

< MD5 for: IASTORV.SYS >
[2008-01-20 22:23:23 | 000,235,064 | —- | M] (Intel Corporation) MD5=54155EA1B0DF185878E0FC9EC3AC3A14 – C:\Windows\System32\drivers\iaStorV.sys
[2008-01-20 22:23:23 | 000,235,064 | —- | M] (Intel Corporation) MD5=54155EA1B0DF185878E0FC9EC3AC3A14 – C:\Windows\System32\DriverStore\FileRepository\iastorv.inf_c9df7691\iaStorV.sys
[2008-01-20 22:23:23 | 000,235,064 | —- | M] (Intel Corporation) MD5=54155EA1B0DF185878E0FC9EC3AC3A14 – C:\Windows\winsxs\x86_iastorv.inf_31bf3856ad364e35_6.0.6001.18000_none_af11527887c7fa8f\iaStorV.sys
[2006-11-02 05:51:25 | 000,232,040 | —- | M] (Intel Corporation) MD5=C957BF4B5D80B46C5017BF0101E6C906 – C:\Windows\System32\DriverStore\FileRepository\iastorv.inf_37cdafa4\iaStorV.sys

< MD5 for: NETLOGON.DLL >
[2009-04-11 02:28:23 | 000,592,896 | —- | M] (Microsoft Corporation) MD5=95DAECF0FB120A7B5DA679CC54E37DDE – C:\Windows\System32\netlogon.dll
[2009-04-11 02:28:23 | 000,592,896 | —- | M] (Microsoft Corporation) MD5=95DAECF0FB120A7B5DA679CC54E37DDE – C:\Windows\winsxs\x86_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6002.18005_none_ffa3304f351bb3a3\netlogon.dll
[2008-01-20 22:24:05 | 000,592,384 | —- | M] (Microsoft Corporation) MD5=A8EFC0B6E75B789F7FD3BA5025D4E37F – C:\Windows\winsxs\x86_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.18000_none_fdb7b74337f9e857\netlogon.dll

< MD5 for: NVSTOR.SYS >
[2006-11-02 05:50:13 | 000,040,040 | —- | M] (NVIDIA Corporation) MD5=9E0BA19A28C498A6D323D065DB76DFFC – C:\Windows\System32\DriverStore\FileRepository\nvraid.inf_733654ff\nvstor.sys
[2008-01-20 22:23:21 | 000,045,112 | —- | M] (NVIDIA Corporation) MD5=ABED0C09758D1D97DB0042DBB2688177 – C:\Windows\System32\drivers\nvstor.sys
[2008-01-20 22:23:21 | 000,045,112 | —- | M] (NVIDIA Corporation) MD5=ABED0C09758D1D97DB0042DBB2688177 – C:\Windows\System32\DriverStore\FileRepository\nvraid.inf_31c3d71d\nvstor.sys
[2008-01-20 22:23:21 | 000,045,112 | —- | M] (NVIDIA Corporation) MD5=ABED0C09758D1D97DB0042DBB2688177 – C:\Windows\winsxs\x86_nvraid.inf_31bf3856ad364e35_6.0.6001.18000_none_39dac327befea467\nvstor.sys

< MD5 for: SCECLI.DLL >
[2008-01-20 22:24:50 | 000,177,152 | —- | M] (Microsoft Corporation) MD5=28B84EB538F7E8A0FE8B9299D591E0B9 – C:\Windows\winsxs\x86_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6001.18000_none_380de25bd91b6f12\scecli.dll
[2009-04-11 02:28:24 | 000,177,152 | —- | M] (Microsoft Corporation) MD5=8FC182167381E9915651267044105EE1 – C:\Windows\System32\scecli.dll
[2009-04-11 02:28:24 | 000,177,152 | —- | M] (Microsoft Corporation) MD5=8FC182167381E9915651267044105EE1 – C:\Windows\winsxs\x86_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6002.18005_none_39f95b67d63d3a5e\scecli.dll

< %systemroot%\*. /mp /s >

< %systemroot%\system32\*.dll /lockedfiles >
[2008-07-03 08:28:14 | 000,055,808 | —- | M] () Unable to obtain MD5 – C:\Windows\System32\bcmwlrmt.dll
[2009-04-11 02:27:47 | 000,241,128 | —- | M] (Microsoft Corporation) Unable to obtain MD5 – C:\Windows\System32\rsaenh.dll
[2009-04-11 02:28:23 | 000,228,352 | —- | M] (Microsoft Corporation) Unable to obtain MD5 – C:\Windows\System32\SLC.dll

< %systemroot%\Tasks\*.job /lockedfiles >

< %systemroot%\system32\drivers\*.sys /lockedfiles >

< %systemroot%\System32\config\*.sav >
[2008-01-20 23:14:18 | 016,846,848 | —- | M] () – C:\Windows\System32\config\COMPONENTS.SAV
[2008-01-20 23:14:08 | 000,106,496 | —- | M] () – C:\Windows\System32\config\DEFAULT.SAV
[2008-01-20 23:14:18 | 000,020,480 | —- | M] () – C:\Windows\System32\config\SECURITY.SAV
[2006-11-02 06:34:08 | 010,133,504 | —- | M] () – C:\Windows\System32\config\SOFTWARE.SAV
[2006-11-02 06:34:08 | 001,826,816 | —- | M] () – C:\Windows\System32\config\SYSTEM.SAV
< End of report >

HijackThis:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:22:41, on 2010-07-27
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\msiexec.exe
C:\Users\Christyne\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christyne\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christyne\Desktop\HiJackThis.exe
C:\Windows\explorer.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.ca/ig/dell?hl=fr&cli…amp;ibd=3081112
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.ca/ig/dell?hl=fr&cli…amp;ibd=3081112
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer fourni par Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {A77D3539-581D-450C-9E44-A84C415A6172} - C:\Windows\System32\msxmlm.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [{083DC285-45B1-3353-80AE-F6BAE38A06E8}] C:\Users\Christyne\AppData\Roaming\system.exe
O4 - HKCU\..\Run: [svchost.exe] C:\Users\Christyne\AppData\Roaming\Microsoft\svchost.exe
O4 - HKCU\..\Run: [StartServicePARLCDED] C:\Users\Christyne\AppData\Local\PARLCDED\StartService.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Christyne\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki… - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: Ajout Direct - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Ajout Direct dans Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/…NPUpldfr-ca.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/MessengerGam…1/GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: AVGRSSTX.DLL,C:\PROGRA~1\GOOGLE\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: @%SystemRoot%\system32\aelupsvc.dll,-1 (AeLookupSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe
O23 - Service: @%systemroot%\system32\appinfo.dll,-100 (Appinfo) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\audiosrv.dll,-204 (AudioEndpointBuilder) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\audiosrv.dll,-200 (Audiosrv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\bfe.dll,-1001 (BFE) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\qmgr.dll,-1000 (BITS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\browser.dll,-100 (Browser) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\certprop.dll,-11 (CertPropSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\cryptsvc.dll,-1001 (CryptSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @oleres.dll,-5012 (DcomLaunch) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe
O23 - Service: @%SystemRoot%\system32\dhcpcsvc.dll,-100 (Dhcp) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: dldn_device - - C:\Windows\system32\dldncoms.exe
O23 - Service: @%SystemRoot%\System32\dnsapi.dll,-101 (Dnscache) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%systemroot%\system32\dot3svc.dll,-1102 (dot3svc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\dps.dll,-500 (DPS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\eapsvc.dll,-1 (EapHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\ehome\ehrecvr.exe,-101 (ehRecvr) - Unknown owner - C:\Windows\ehome\ehRecvr.exe
O23 - Service: @%SystemRoot%\ehome\ehsched.exe,-101 (ehSched) - Unknown owner - C:\Windows\ehome\ehsched.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\emdmgmt.dll,-1000 (EMDMgmt) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wevtsvc.dll,-200 (Eventlog) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @comres.dll,-2450 (EventSystem) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fdPHost.dll,-100 (fdPHost) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fdrespub.dll,-100 (FDResPub) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\FntCache.dll,-100 (FontCache) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Unknown owner - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (file missing)
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Service Google Update (gupdate) (gupdate) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: @%SystemRoot%\System32\hidserv.dll,-101 (hidserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\kmsvc.dll,-6 (hkmsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: @%SystemRoot%\system32\ikeext.dll,-501 (IKEEXT) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\IPBusEnum.dll,-102 (IPBusEnum) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\iphlpsvc.dll,-200 (iphlpsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe
O23 - Service: @comres.dll,-2946 (KtmRm) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\srvsvc.dll,-100 (LanmanServer) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wkssvc.dll,-100 (LanmanWorkstation) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\lltdres.dll,-1 (lltdsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\lmhsvc.dll,-101 (lmhosts) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\mmcss.dll,-100 (MMCSS) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\FirewallAPI.dll,-23090 (MpsSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe
O23 - Service: @%SystemRoot%\system32\iscsidsc.dll,-5000 (MSiSCSI) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\msimsg.dll,-27 (msiserver) - Unknown owner - C:\Windows\system32\msiexec.exe
O23 - Service: @%SystemRoot%\system32\qagentrt.dll,-6 (napagent) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe
O23 - Service: @%SystemRoot%\system32\netman.dll,-109 (Netman) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\netprof.dll,-246 (netprofm) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\nlasvc.dll,-1 (NlaSvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\nsisvc.dll,-200 (nsi) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\p2psvc.dll,-8004 (p2pimsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\p2psvc.dll,-8006 (p2psvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pcasvc.dll,-1 (PcaSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\pla.dll,-500 (pla) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\umpnpmgr.dll,-100 (PlugPlay) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\p2psvc.dll,-8002 (PNRPAutoReg) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\p2psvc.dll,-8000 (PNRPsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\polstore.dll,-5010 (PolicyAgent) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\profsvc.dll,-300 (ProfSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\rasauto.dll,-200 (RasAuto) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\rasmans.dll,-200 (RasMan) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @regsvc.dll,-1 (RemoteRegistry) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe
O23 - Service: @oleres.dll,-5010 (RpcSs) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe
O23 - Service: @%SystemRoot%\System32\SCardSvr.dll,-1 (SCardSvr) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\schedsvc.dll,-100 (Schedule) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\certprop.dll,-13 (SCPolicySvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sdrsvc.dll,-107 (SDRSVC) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\Sens.dll,-200 (SENS) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\SessEnv.dll,-1026 (SessionEnv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\shsvcs.dll,-12288 (ShellHWDetection) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe
O23 - Service: @%SystemRoot%\system32\SLUINotify.dll,-103 (SLUINotify) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe
O23 - Service: @%systemroot%\system32\ssdpsrv.dll,-100 (SSDPSRV) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sstpsvc.dll,-200 (SstpSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: @%SystemRoot%\system32\wiaservc.dll,-9 (stisvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%SystemRoot%\System32\swprv.dll,-103 (swprv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sysmain.dll,-1000 (SysMain) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\TabSvc.dll,-100 (TabletInputService) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\tapisrv.dll,-10100 (TapiSrv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\tbssvc.dll,-100 (TBS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\termsrv.dll,-268 (TermService) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\shsvcs.dll,-8192 (Themes) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\mmcss.dll,-102 (THREADORDER) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\trkwks.dll,-1 (TrkWks) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\servicing\TrustedInstaller.exe,-100 (TrustedInstaller) - Unknown owner - C:\Windows\servicing\TrustedInstaller.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe
O23 - Service: @%systemroot%\system32\upnphost.dll,-213 (upnphost) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\dwm.exe,-2000 (UxSms) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe
O23 - Service: @%SystemRoot%\system32\w32time.dll,-200 (W32Time) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wcncsvc.dll,-3 (wcncsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\WcsPlugInService.dll,-200 (WcsPlugInService) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wdi.dll,-502 (WdiServiceHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\wdi.dll,-500 (WdiSystemHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\webclnt.dll,-100 (WebClient) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wecsvc.dll,-200 (Wecsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wercplsupport.dll,-101 (wercplsupport) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wersvc.dll,-100 (WerSvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%ProgramFiles%\Windows Defender\MsMpRes.dll,-103 (WinDefend) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\winhttp.dll,-100 (WinHttpAutoProxySvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wbem\wmisvc.dll,-205 (Winmgmt) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wsmsvc.dll,-101 (WinRM) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wlansvc.dll,-257 (Wlansvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files\Windows Media Player\wmpnetwk.exe
O23 - Service: @%SystemRoot%\system32\wpcsvc.dll,-100 (WPCSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wpdbusenum.dll,-100 (WPDBusEnum) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wscsvc.dll,-200 (wscsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\SearchIndexer.exe,-103 (WSearch) - Unknown owner - C:\Windows\system32\SearchIndexer.exe
O23 - Service: @%systemroot%\system32\wuaueng.dll,-105 (wuauserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wudfsvc.dll,-1000 (wudfsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 24352 bytes

DDS


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:22:41, on 2010-07-27
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\msiexec.exe
C:\Users\Christyne\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christyne\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Christyne\Desktop\HiJackThis.exe
C:\Windows\explorer.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.ca/ig/dell?hl=fr&cli…amp;ibd=3081112
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.ca/ig/dell?hl=fr&cli…amp;ibd=3081112
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer fourni par Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {A77D3539-581D-450C-9E44-A84C415A6172} - C:\Windows\System32\msxmlm.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [{083DC285-45B1-3353-80AE-F6BAE38A06E8}] C:\Users\Christyne\AppData\Roaming\system.exe
O4 - HKCU\..\Run: [svchost.exe] C:\Users\Christyne\AppData\Roaming\Microsoft\svchost.exe
O4 - HKCU\..\Run: [StartServicePARLCDED] C:\Users\Christyne\AppData\Local\PARLCDED\StartService.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Christyne\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki… - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: Ajout Direct - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Ajout Direct dans Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/…NPUpldfr-ca.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/MessengerGam…1/GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: AVGRSSTX.DLL,C:\PROGRA~1\GOOGLE\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: @%SystemRoot%\system32\aelupsvc.dll,-1 (AeLookupSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe
O23 - Service: @%systemroot%\system32\appinfo.dll,-100 (Appinfo) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\audiosrv.dll,-204 (AudioEndpointBuilder) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\audiosrv.dll,-200 (Audiosrv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\bfe.dll,-1001 (BFE) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\qmgr.dll,-1000 (BITS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\browser.dll,-100 (Browser) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\certprop.dll,-11 (CertPropSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\cryptsvc.dll,-1001 (CryptSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @oleres.dll,-5012 (DcomLaunch) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe
O23 - Service: @%SystemRoot%\system32\dhcpcsvc.dll,-100 (Dhcp) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: dldn_device - - C:\Windows\system32\dldncoms.exe
O23 - Service: @%SystemRoot%\System32\dnsapi.dll,-101 (Dnscache) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%systemroot%\system32\dot3svc.dll,-1102 (dot3svc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\dps.dll,-500 (DPS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\eapsvc.dll,-1 (EapHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\ehome\ehrecvr.exe,-101 (ehRecvr) - Unknown owner - C:\Windows\ehome\ehRecvr.exe
O23 - Service: @%SystemRoot%\ehome\ehsched.exe,-101 (ehSched) - Unknown owner - C:\Windows\ehome\ehsched.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\emdmgmt.dll,-1000 (EMDMgmt) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wevtsvc.dll,-200 (Eventlog) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @comres.dll,-2450 (EventSystem) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fdPHost.dll,-100 (fdPHost) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fdrespub.dll,-100 (FDResPub) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\FntCache.dll,-100 (FontCache) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Unknown owner - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (file missing)
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Service Google Update (gupdate) (gupdate) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: @%SystemRoot%\System32\hidserv.dll,-101 (hidserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\kmsvc.dll,-6 (hkmsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: @%SystemRoot%\system32\ikeext.dll,-501 (IKEEXT) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\IPBusEnum.dll,-102 (IPBusEnum) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\iphlpsvc.dll,-200 (iphlpsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe
O23 - Service: @comres.dll,-2946 (KtmRm) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\srvsvc.dll,-100 (LanmanServer) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wkssvc.dll,-100 (LanmanWorkstation) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\lltdres.dll,-1 (lltdsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\lmhsvc.dll,-101 (lmhosts) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\mmcss.dll,-100 (MMCSS) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\FirewallAPI.dll,-23090 (MpsSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe
O23 - Service: @%SystemRoot%\system32\iscsidsc.dll,-5000 (MSiSCSI) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\msimsg.dll,-27 (msiserver) - Unknown owner - C:\Windows\system32\msiexec.exe
O23 - Service: @%SystemRoot%\system32\qagentrt.dll,-6 (napagent) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe
O23 - Service: @%SystemRoot%\system32\netman.dll,-109 (Netman) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\netprof.dll,-246 (netprofm) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\nlasvc.dll,-1 (NlaSvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\nsisvc.dll,-200 (nsi) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\p2psvc.dll,-8004 (p2pimsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\p2psvc.dll,-8006 (p2psvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pcasvc.dll,-1 (PcaSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\pla.dll,-500 (pla) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\umpnpmgr.dll,-100 (PlugPlay) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\p2psvc.dll,-8002 (PNRPAutoReg) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\p2psvc.dll,-8000 (PNRPsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\polstore.dll,-5010 (PolicyAgent) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\profsvc.dll,-300 (ProfSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\rasauto.dll,-200 (RasAuto) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\rasmans.dll,-200 (RasMan) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @regsvc.dll,-1 (RemoteRegistry) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe
O23 - Service: @oleres.dll,-5010 (RpcSs) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe
O23 - Service: @%SystemRoot%\System32\SCardSvr.dll,-1 (SCardSvr) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\schedsvc.dll,-100 (Schedule) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\certprop.dll,-13 (SCPolicySvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sdrsvc.dll,-107 (SDRSVC) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\Sens.dll,-200 (SENS) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\SessEnv.dll,-1026 (SessionEnv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\shsvcs.dll,-12288 (ShellHWDetection) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe
O23 - Service: @%SystemRoot%\system32\SLUINotify.dll,-103 (SLUINotify) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe
O23 - Service: @%systemroot%\system32\ssdpsrv.dll,-100 (SSDPSRV) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sstpsvc.dll,-200 (SstpSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: @%SystemRoot%\system32\wiaservc.dll,-9 (stisvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%SystemRoot%\System32\swprv.dll,-103 (swprv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sysmain.dll,-1000 (SysMain) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\TabSvc.dll,-100 (TabletInputService) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\tapisrv.dll,-10100 (TapiSrv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\tbssvc.dll,-100 (TBS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\termsrv.dll,-268 (TermService) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\shsvcs.dll,-8192 (Themes) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\mmcss.dll,-102 (THREADORDER) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\trkwks.dll,-1 (TrkWks) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\servicing\TrustedInstaller.exe,-100 (TrustedInstaller) - Unknown owner - C:\Windows\servicing\TrustedInstaller.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe
O23 - Service: @%systemroot%\system32\upnphost.dll,-213 (upnphost) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\dwm.exe,-2000 (UxSms) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe
O23 - Service: @%SystemRoot%\system32\w32time.dll,-200 (W32Time) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wcncsvc.dll,-3 (wcncsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\WcsPlugInService.dll,-200 (WcsPlugInService) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wdi.dll,-502 (WdiServiceHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\wdi.dll,-500 (WdiSystemHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\webclnt.dll,-100 (WebClient) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wecsvc.dll,-200 (Wecsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wercplsupport.dll,-101 (wercplsupport) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wersvc.dll,-100 (WerSvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%ProgramFiles%\Windows Defender\MsMpRes.dll,-103 (WinDefend) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\winhttp.dll,-100 (WinHttpAutoProxySvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wbem\wmisvc.dll,-205 (Winmgmt) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wsmsvc.dll,-101 (WinRM) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wlansvc.dll,-257 (Wlansvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files\Windows Media Player\wmpnetwk.exe
O23 - Service: @%SystemRoot%\system32\wpcsvc.dll,-100 (WPCSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wpdbusenum.dll,-100 (WPDBusEnum) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wscsvc.dll,-200 (wscsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\SearchIndexer.exe,-103 (WSearch) - Unknown owner - C:\Windows\system32\SearchIndexer.exe
O23 - Service: @%systemroot%\system32\wuaueng.dll,-105 (wuauserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wudfsvc.dll,-1000 (wudfsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 24352 bytes

"Attach" has been attached.

Thank you so much for your help.

Attachments:

Hi

Please do the following:

Run OTL.exe
  • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

    :OTL
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O2 - BHO: () - {A77D3539-581D-450C-9E44-A84C415A6172} - C:\Windows\System32\msxmlm.dll File not found
    O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
    O4 - HKCU..\Run: [{083DC285-45B1-3353-80AE-F6BAE38A06E8}] C:\Users\Christyne\AppData\Roaming\system.exe File not found
    O4 - HKCU..\Run: [StartServicePARLCDED] C:\Users\Christyne\AppData\Local\PARLCDED\StartService.exe ()
    O4 - HKCU..\Run: [svchost.exe] C:\Users\Christyne\AppData\Roaming\Microsoft\svchost.exe File not found
    [2010-07-27 19:12:59 | 000,000,234 | —- | M] () – C:\Windows\tasks\PersonalAV.job
    
    :Commands
    [resethosts]
    [emptyflash]
    [purity]
    [emptytemp]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Then post the OTL log


NEXT


Download Combofix from either of the links below, and save it to your desktop.

Link 1
Link 2



**Note: It is important that it is saved directly to your desktop**

——————————————————————–
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
——————————————————————–

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt for further review.
OTL log after Run Fix: All processes killed ========== OTL ========== Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found. Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A77D3539-581D-450C-9E44-A84C415A6172}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A77D3539-581D-450C-9E44-A84C415A6172}\ deleted successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{CCC7A320-B3CA-4199-B1A6-9F516DD69829} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}\ not found. Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\{083DC285-45B1-3353-80AE-F6BAE38A06E8} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{083DC285-45B1-3353-80AE-F6BAE38A06E8}\ not found. Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\StartServicePARLCDED deleted successfully. File move failed. C:\Users\Christyne\AppData\Local\PARLCDED\StartService.exe scheduled to be moved on reboot. Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\svchost.exe deleted successfully. C:\Windows\Tasks\PersonalAV.job moved successfully. ========== COMMANDS ========== C:\Windows\System32\drivers\etc\Hosts moved successfully. HOSTS file reset successfully [EMPTYFLASH] User: All Users User: Christyne ->Flash cache emptied: 125125 bytes User: Default ->Flash cache emptied: 41620 bytes User: Default User ->Flash cache emptied: 0 bytes User: Public Total Flash Files Cleaned = 0,00 mb [EMPTYTEMP] User: All Users User: Christyne ->Temp folder emptied: 1066869379 bytes ->Temporary Internet Files folder emptied: 1781303271 bytes ->Java cache emptied: 1489735 bytes ->FireFox cache emptied: 26409523 bytes ->Google Chrome cache emptied: 9048272 bytes ->Flash cache emptied: 0 bytes User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 33170 bytes ->Flash cache emptied: 0 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Public %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 67091882 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes RecycleBin emptied: 318960190 bytes Total Files Cleaned = 3 120,00 mb OTL by OldTimer - Version 3.2.9.1 log created on 07302010_205232 Files\Folders moved on Reboot… C:\Users\Christyne\AppData\Local\PARLCDED\StartService.exe moved successfully. Registry entries deleted on Reboot…
Combofix log: ComboFix 10-07-30.01 - Christyne 2010-07-30 21:13:52.1.2 - x86 Microsoft® Windows Vista™ Édition Familiale Premium 6.0.6002.2.1252.2.1036.18.3061.1782 [GMT -4:00] Lancé depuis: c:\users\Christyne\Desktop\ComboFix.exe SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} . (((((((((((((((((((((((((((((((((((( Autres suppressions )))))))))))))))))))))))))))))))))))))))))))))))) . c:\program files\Common Files\Uninstall c:\program files\Common Files\Uninstall\PersonalAV\Uninstall.lnk c:\programdata\Microsoft\Windows\Start Menu\Programs\Microsoft Security Essentials.lnk c:\users\Christyne\AppData\Roaming\nig1DDC.tmp.bat c:\windows\system32\drivers\snetcfg.exe c:\windows\system32\ndisapi.dll . ((((((((((((((((((((((((((((((((((((((( Pilotes/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . ——-\Service_NDISRD ((((((((((((((((((((((((((((( Fichiers créés du 2010-06-28 au 2010-07-31 )))))))))))))))))))))))))))))))))))) . 2010-07-31 00:52 . 2010-07-31 00:52 ——– d—–w- C:\_OTL 2010-07-20 18:47 . 2009-11-08 14:55 99176 —-a-w- c:\windows\system32\PresentationHostProxy.dll 2010-07-20 18:47 . 2009-11-08 14:55 295264 —-a-w- c:\windows\system32\PresentationHost.exe 2010-07-20 18:47 . 2009-11-08 14:55 49472 —-a-w- c:\windows\system32\netfxperf.dll 2010-07-20 18:47 . 2009-11-08 14:55 297808 —-a-w- c:\windows\system32\mscoree.dll 2010-07-20 18:47 . 2009-11-08 14:55 1130824 —-a-w- c:\windows\system32\dfshim.dll 2010-07-08 01:40 . 2010-04-05 17:01 67072 —-a-w- c:\windows\system32\asycfilt.dll . (((((((((((((((((((((((((((((((((( Compte-rendu de Find3M )))))))))))))))))))))))))))))))))))))))))))))))) . 2010-07-31 01:05 . 2008-01-21 08:40 669566 —-a-w- c:\windows\system32\perfh00C.dat 2010-07-31 01:05 . 2008-01-21 08:40 123556 —-a-w- c:\windows\system32\perfc00C.dat 2010-07-31 00:44 . 2008-11-23 02:23 ——– d—–w- c:\programdata\Microsoft Help 2010-07-27 23:22 . 2006-11-02 11:18 ——– d—–w- c:\program files\Windows Mail 2010-07-27 23:18 . 2010-07-27 23:18 77824 —-a-w- c:\programdata\Microsoft\Microsoft Antimalware\LocalCopy\{63889CF8-31C9-34F2-A819-361E7E54738D}-svchosts.exe 2010-07-20 18:46 . 2010-04-30 22:09 ——– d—–w- c:\program files\Microsoft Security Essentials 2010-07-20 18:36 . 2010-07-20 18:36 77824 —-a-w- c:\programdata\Microsoft\Microsoft Antimalware\LocalCopy\{6A4019DF-BAB1-B2E2-E07D-0D5CD6DCFCED}-svchosts.exe 2010-07-08 19:07 . 2010-07-08 19:07 77824 —-a-w- c:\programdata\Microsoft\Microsoft Antimalware\LocalCopy\{10A0FDD4-5977-33A6-CDC3-466103ED7CF5}-svchosts.exe 2010-07-08 19:05 . 2009-02-24 03:08 ——– d—–w- c:\program files\Microsoft Silverlight 2010-06-09 08:06 . 2010-06-09 08:06 976832 —-a-w- c:\programdata\Adobe\Reader\9.3\ARM\7508\AdobeARM.exe 2010-06-09 08:06 . 2010-06-09 08:06 976832 —-a-w- c:\programdata\Adobe\Reader\9.3\ARM\10832\AdobeARM.exe 2010-06-09 08:06 . 2010-06-09 08:06 70584 —-a-w- c:\programdata\Adobe\Reader\9.3\ARM\7508\AdobeExtractFiles.dll 2010-06-09 08:06 . 2010-06-09 08:06 70584 —-a-w- c:\programdata\Adobe\Reader\9.3\ARM\10832\AdobeExtractFiles.dll 2010-06-09 08:06 . 2010-06-09 08:06 331176 —-a-w- c:\programdata\Adobe\Reader\9.3\ARM\7508\ReaderUpdater.exe 2010-06-09 08:06 . 2010-06-09 08:06 331176 —-a-w- c:\programdata\Adobe\Reader\9.3\ARM\7508\AcrobatUpdater.exe 2010-06-09 08:06 . 2010-06-09 08:06 331176 —-a-w- c:\programdata\Adobe\Reader\9.3\ARM\10832\ReaderUpdater.exe 2010-06-09 08:06 . 2010-06-09 08:06 331176 —-a-w- c:\programdata\Adobe\Reader\9.3\ARM\10832\AcrobatUpdater.exe 2010-06-04 00:24 . 2010-06-04 00:24 0 —-a-w- c:\users\Christyne\AppData\Roaming\nig1DDC.tmp 2010-06-01 17:37 . 2009-10-03 03:24 221568 ——w- c:\windows\system32\MpSigStub.exe 2010-05-26 17:06 . 2010-07-08 01:39 34304 —-a-w- c:\windows\system32\atmlib.dll 2010-05-26 14:47 . 2010-07-08 01:39 289792 —-a-w- c:\windows\system32\atmfd.dll 2010-05-04 05:59 . 2010-07-08 01:39 916480 —-a-w- c:\windows\system32\wininet.dll 2010-05-04 05:55 . 2010-07-08 01:39 71680 —-a-w- c:\windows\system32\iesetup.dll 2010-05-04 05:55 . 2010-07-08 01:39 109056 —-a-w- c:\windows\system32\iesysprep.dll 2010-05-04 04:31 . 2010-07-08 01:39 133632 —-a-w- c:\windows\system32\ieUnatt.exe 2009-11-30 12:47 . 2009-11-30 12:47 119808 —-a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll 2008-11-12 13:48 . 2008-11-12 13:48 76 –sh–r- c:\windows\CT4CET.bin 2008-11-12 15:10 . 2008-11-12 15:09 8192 –sha-w- c:\windows\Users\Default\NTUSER.DAT . ((((((((((((((((((((((((((((((((( Points de chargement Reg )))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* les éléments vides & les éléments initiaux légitimes ne sont pas listés REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-11-12 68856] "ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952] "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240] "Google Update"="c:\users\Christyne\AppData\Local\Google\Update\GoogleUpdate.exe" [2010-03-18 136176] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184] "Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-05-04 167936] "OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2008-03-04 36864] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-06 141848] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-06 166424] "Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-06 133656] "Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-07-03 3563520] "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872] "dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384] "PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320] "GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072] "SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-11-12 405504] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672] "MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-06-01 1093208] c:\users\Christyne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-7-15 1226024] c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-11-12 50688] QuickSet.lnk - c:\program files\Dell\QuickSet\quickset.exe [2008-2-22 1193240] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist] 2008-11-12 14:03 10536 —-a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend] @="Service" [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc] "VistaSp2"=hex(B):3e,e0,b2,40,d6,43,ca,01 R2 gupdate;Service Google Update (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-03 135664] R3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [x] R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2010-03-26 42368] S0 hspffdrv;HSP File Security Service;c:\windows\system32\hspffdrv.sys [2005-05-18 68274] S1 hspfwdrv;HSP Network Security Service;c:\windows\system32\hspfwdrv.sys [2005-05-18 24140] S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-11-12 73728] S2 dldn_device;dldn_device;c:\windows\system32\dldncoms.exe [2008-03-05 595184] S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-05-02 161048] S3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-03-06 111616] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache . Contenu du dossier 'Tâches planifiées' 2010-07-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2010-02-03 06:40] 2010-07-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2010-02-03 06:40] 2010-04-30 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1445243564-1574088072-744384260-1000Core.job - c:\users\Christyne\AppData\Local\Google\Update\GoogleUpdate.exe [2010-04-30 23:24] 2010-07-31 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1445243564-1574088072-744384260-1000UA.job - c:\users\Christyne\AppData\Local\Google\Update\GoogleUpdate.exe [2010-04-30 23:24] . . ——- Examen supplémentaire ——- . uStart Page = IE: E&xporter vers Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000 IE: Google Sidewiki… - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html FF - ProfilePath - c:\users\Christyne\AppData\Roaming\Mozilla\Firefox\Profiles\wai9ftrd.default\ FF - component: c:\program files\Mozilla Firefox\components\GoogleDesktopMozilla.dll FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\ . - - - - ORPHELINS SUPPRIMES - - - - WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) HKCU-Run-EA Core - c:\program files\Electronic Arts\EADM\Core.exe HKLM-Run-ECenter - c:\dell\E-Center\EULALauncher.exe ************************************************************************** Recherche de processus cachés … Recherche d'éléments en démarrage automatique cachés … Recherche de fichiers cachés … Scan terminé avec succès Fichiers cachés: ************************************************************************** . ——————— CLES DE REGISTRE BLOQUEES ——————— [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . ———————— Autres processus actifs ———————— . c:\program files\Microsoft Security Essentials\MsMpEng.exe c:\windows\System32\WLTRYSVC.EXE c:\windows\system32\WLANExt.exe c:\windows\System32\bcmwltry.exe c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe c:\windows\system32\STacSV.exe c:\windows\system32\DRIVERS\xaudio.exe c:\windows\system32\conime.exe c:\windows\system32\wbem\unsecapp.exe c:\program files\Windows Media Player\wmpnetwk.exe . ************************************************************************** . Heure de fin: 2010-07-30 21:31:29 - La machine a redémarré ComboFix-quarantined-files.txt 2010-07-31 01:31 Avant-CF: 219 079 995 392 octets libres Après-CF: 219 925 782 528 octets libres - - End Of File - - 8F337214E75F7A8C15B71A6265505DD5 ;
Hi

Please do the following:

Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT

**Vista/Win7 users - right click on the IE icon and run as administrator

Run an on-line scan with Kaspersky

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.

    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
MBAM log: Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4382 Windows 6.0.6002 Service Pack 2 Internet Explorer 8.0.6001.18928 2010-08-02 20:15:10 mbam-log-2010-08-02 (20-15-10).txt Scan type: Quick scan Objects scanned: 136250 Time elapsed: 9 minute(s), 29 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 2 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: HKEY_CURRENT_USER\Environment\avapp (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\Environment\avuninst (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Kapersky report: ——————————————————————————– KASPERSKY ONLINE SCANNER 7.0: scan report Tuesday, August 3, 2010 Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 2 (build 6002) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Monday, August 02, 2010 15:12:43 Records in database: 4162558 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ D:\ E:\ Scan statistics: Objects scanned: 138971 Threats found: 2 Infected objects found: 4 Suspicious objects found: 0 Scan duration: 01:43:54 File name / Threat / Threats count C:\Qoobox\Quarantine\C\Users\Christyne\AppData\Roaming\nig1DDC.tmp.bat.vir Infected: Backdoor.Win32.IRCBot.pik 1 C:\Users\Christyne\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report088d4fc4\Report.cab Infected: Worm.Win32.VBNA.b 1 C:\Users\Christyne\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0db5fae1\Report.cab Infected: Worm.Win32.VBNA.b 1 C:\Users\Christyne\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report16f22b92\Report.cab Infected: Worm.Win32.VBNA.b 1 Selected area has been scanned.
Hi

Kaspersky is just picking up on the encryption method used in those cab files, they are no threat at all, but feel free to delete them if you wish as there is no reason to keep them. (you will need to show hidden files and folders to navigate to the files)

Please do the following:

[external image: Posted Image]
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 21 and save it to your desktop.
  • Scroll down to where it says JDK 6 Update 21 (JDK or JRE)
  • Click the Download JRE button to the right
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u21 with JavaFX 1 License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u21-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH CheckedApplications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT

Please provide a fresh DDS log and advise how your computer is running now and if there are any outstanding issues.
Computer seems OK, nothing weird going on, error message is not appearing. Will run a scan with Security Essentials and get back to you. Fresh DDS log: DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 22:31:38,84 on 2010-08-03 Internet Explorer: 8.0.6001.18928 BrowserJavaVersion: 1.6.0_21 Microsoft® Windows Vista™ Édition Familiale Premium 6.0.6002.2.1252.2.1036.18.3061.1755 [GMT -4:00] SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Program Files\Dell\DellDock\DockLogin.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\WLTRYSVC.EXE C:\Windows\System32\bcmwltry.exe C:\Windows\system32\WLANExt.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\aestsrv.exe C:\Windows\system32\dldncoms.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Windows\system32\STacSV.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\Explorer.EXE C:\Program Files\Dell\DellDock\DellDock.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\DellTPad\Apoint.exe C:\Windows\OEM02Mon.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\igfxpers.exe C:\Windows\System32\WLTRAY.EXE C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\Dell\MediaDirect\PCMService.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe C:\Windows\ehome\ehtray.exe C:\Windows\system32\conime.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\DellTPad\ApMsgFwd.exe C:\Program Files\DellTPad\HidFind.exe C:\Program Files\DellTPad\Apntex.exe C:\Windows\system32\msiexec.exe C:\Windows\System32\svchost.exe -k swprv C:\Windows\system32\wuauclt.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Users\Christyne\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Christyne\AppData\Local\Google\Chrome\Application\chrome.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\Christyne\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = mURLSearchHooks: H - No File BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll BHO: Programme d'aide de l'Assistant de connexion Windows Live: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe uRun: [Google Update] "c:\users\christyne\appdata\local\google\update\GoogleUpdate.exe" /c mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [Apoint] c:\program files\delltpad\Apoint.exe mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe" mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe" mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe" mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe" mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" StartupFolder: c:\users\christ~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xporter vers Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: Google Sidewiki… - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/VistaMSNPUpldfr-ca.cab DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/MessengerGamesContent/GameContent/fr/uno1/GAME_UNO1.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll Notify: igfxcui - igfxdev.dll AppInit_DLLs: c:\progra~1\google\google~2\GoogleDesktopNetwork3.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll ================= FIREFOX =================== FF - ProfilePath - c:\users\christ~1\appdata\roaming\mozilla\firefox\profiles\wai9ftrd.default\ FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} ============= SERVICES / DRIVERS =============== R0 hspffdrv;HSP File Security Service;c:\windows\system32\hspffdrv.sys [2010-1-7 68274] R1 hspfwdrv;HSP Network Security Service;c:\windows\system32\hspfwdrv.sys [2010-1-7 24140] R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-11-12 73728] R2 dldn_device;dldn_device;c:\windows\system32\dldncoms.exe -service –> c:\windows\system32\dldncoms.exe -service [?] R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-5-2 161048] R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-11-12 111616] S2 gupdate;Service Google Update (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-3 135664] S3 FontCache;Service de cache de police Windows;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504] S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-11-9 54632] S3 fsssvc;Service Windows Live Contrôle parental;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864] S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;"c:\program files\google\google desktop search\googledesktop.exe" –> c:\program files\google\google desktop search\GoogleDesktop.exe [?] =============== Created Last 30 ================ 2010-08-04 02:25:02 0 d—–w- c:\programdata\Sun 2010-08-04 02:24:09 423656 —-a-w- c:\windows\system32\deployJava1.dll 2010-08-03 00:04:19 0 d—–w- c:\users\christ~1\appdata\roaming\Malwarebytes 2010-08-03 00:04:11 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2010-08-03 00:04:10 20952 —-a-w- c:\windows\system32\drivers\mbam.sys 2010-08-03 00:04:10 0 d—–w- c:\programdata\Malwarebytes 2010-08-03 00:04:10 0 d—–w- c:\program files\Malwarebytes' Anti-Malware 2010-07-31 01:25:21 0 d-sh–w- C:\$RECYCLE.BIN 2010-07-31 01:09:43 98816 —-a-w- c:\windows\sed.exe 2010-07-31 01:09:43 77312 —-a-w- c:\windows\MBR.exe 2010-07-31 01:09:43 256512 —-a-w- c:\windows\PEV.exe 2010-07-31 01:09:43 161792 —-a-w- c:\windows\SWREG.exe 2010-07-31 00:52:32 0 d—–w- C:\_OTL 2010-07-20 18:47:50 99176 —-a-w- c:\windows\system32\PresentationHostProxy.dll 2010-07-20 18:47:50 295264 —-a-w- c:\windows\system32\PresentationHost.exe 2010-07-20 18:47:49 49472 —-a-w- c:\windows\system32\netfxperf.dll 2010-07-20 18:47:49 297808 —-a-w- c:\windows\system32\mscoree.dll 2010-07-20 18:47:49 1130824 —-a-w- c:\windows\system32\dfshim.dll 2010-07-08 01:40:02 67072 —-a-w- c:\windows\system32\asycfilt.dll ==================== Find3M ==================== 2010-08-04 02:27:17 672322 —-a-w- c:\windows\system32\perfh00C.dat 2010-08-04 02:27:17 124434 —-a-w- c:\windows\system32\perfc00C.dat 2010-05-26 17:06:41 34304 —-a-w- c:\windows\system32\atmlib.dll 2010-05-26 14:47:41 289792 —-a-w- c:\windows\system32\atmfd.dll 2010-05-21 18:14:28 221568 ——w- c:\windows\system32\MpSigStub.exe 2009-11-17 03:51:20 86016 —-a-w- c:\windows\inf\infstor.dat 2009-11-17 03:51:20 665600 —-a-w- c:\windows\inf\drvindex.dat 2009-11-17 03:51:20 51200 —-a-w- c:\windows\inf\infpub.dat 2009-11-17 03:51:20 143360 —-a-w- c:\windows\inf\infstrng.dat 2008-01-21 08:37:42 37390 —-a-w- c:\windows\inf\perflib\040c\perfd.dat 2008-01-21 08:37:42 37390 —-a-w- c:\windows\inf\perflib\040c\perfc.dat 2008-01-21 08:37:42 340236 —-a-w- c:\windows\inf\perflib\040c\perfi.dat 2008-01-21 08:37:42 340236 —-a-w- c:\windows\inf\perflib\040c\perfh.dat 2008-01-21 02:43:21 174 –sha-w- c:\program files\desktop.ini 2006-11-02 09:20:21 287440 —-a-w- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 09:20:21 287440 —-a-w- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 09:20:19 30674 —-a-w- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 09:20:19 30674 —-a-w- c:\windows\inf\perflib\0000\perfc.dat 2008-11-12 13:48:08 76 –sh–r- c:\windows\CT4CET.bin 2010-01-14 01:41:54 16384 –sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\cookies\index.dat 2010-01-14 01:41:54 32768 –sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\fichiers internet temporaires\content.ie5\index.dat 2010-01-14 01:41:54 16384 –sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\history\history.ie5\index.dat 2009-12-13 16:13:11 245760 –sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat 2009-10-18 00:19:51 245760 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat 2009-10-31 20:16:22 245760 –sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat 2008-11-12 15:10:35 8192 –sha-w- c:\windows\users\default\NTUSER.DAT ============= FINISH: 22:31:48,64 ===============
Log appears clean,

just some housekeeping to do now

please do the following:

You can delete the DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


If there are any logs/tools remaining > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

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