After malware removal no internet connection.
Started by
Mark_Shparkz
, Jul 24 2010 12:12 PM
1 reply to this topic
#1
Posted 24 July 2010 - 12:12 PM
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#2
Posted 24 July 2010 - 03:22 PM
Hi Mark, welcome to WhatTheTech.
Could use a bit more information though
What is the make and model number of your computer?
How did you delete the fake AV infection? Were you following directions from somewhere? If so can you post a link to the thread please.
I would also like to know how you connect to the Internet? Is it via a cable or DSL modem? Do you have a Router? If so, are you using a Ethernet connection or a Wireless connection?
Click on Start then Run and paste the following into the Run box, exactly as show, including double quotes:
cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"
and press ENTER.
A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.
Could use a bit more information though
What is the make and model number of your computer?
How did you delete the fake AV infection? Were you following directions from somewhere? If so can you post a link to the thread please.
I would also like to know how you connect to the Internet? Is it via a cable or DSL modem? Do you have a Router? If so, are you using a Ethernet connection or a Wireless connection?
Click on Start then Run and paste the following into the Run box, exactly as show, including double quotes:
cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"
and press ENTER.
A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.
Rich
Die with memories, not dreams. – Unknown
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