How to activate Verizon phone?

My daughter was on her father's plan on Verizon and just got the Samsung Rogue last week. He got mad at her and cut her phone off. I called to have her phone activated on my account, but they said since it was reported lost or stolen by HIM, they can do nothing with the phone. Now, how can he legally report it as lost or stolen, when he knows it's not. And, how can I get this phone activated???

It has been many years now since I ran a US site helping with phones, as such things may have changed that I may not know about, but assuming the basics are as they used to be then the following is what I can figure. Too begin this appears to be a dual band CDMA phone, now unless things have changed these phones are flashed by the service provider, basically you need the network to do a software update possibly, and to program the phones number and the like, although there may be 3rd parties that can flash the handset with that of a phone without service provider junk in it like they're logo etc, but I believe only the service provider can actiually activate the handset on they're network, this is the limitation (stranglehold) that TDMA and CDMA handsets have over people. A GSM handset is far simpler, basically the number and service provider data are stored on a sim card, and to change service providers is as simple as changing the sim card, worst case the phone may need unlocking before it can accept\use another providers sim card, but there are many good services about that can do this, but as long as the service provider runs on the GSM network, you can use the phone anywhere that uses that frequency. The only thing that limits a GSM handset is it's operating frequency, older (maybe lesser) handsets only work on 1 frequency, this extremely limits where it can be used, there are also dual band that increases it's usable area a fair bit, but for maximum usabilty around the world, there may be rare places it wont work, but if thats so they are very small areas compared to where it can work, TDMA and CDMA phones are extremely limited in where they can work compared to GSM phones. So in conclusion Verzion are probably the people you need too approach, the fact you bought a Verzion handset means you are probably in an area covered by Verzion, if you want too use another provider then you need too approach one who offers a CDMA service and ask them what is entailed, hope this gets you started at least, if you still have questions feel free to ask and I will do my best to help.

Verizon is pretty tricky and personal when it comes to their phones. They will not activate any CDMA phone before knowing the ESN to make sure it is a Verizon phone or is not lost or stolen like your situation. It's odd they would mark the phone as lost or stolen if it was just deactivated from the account. If I were you, I would call back to Verizon and explain the situation and ask why the phone was reported lost or stolen if it was just removed from the account by the previous account holder. They should be able to further investigate and just mark the phone as deactivated.

My daughter was on her father's plan on Verizon and just got the Samsung Rogue last week. He got mad at her and cut her phone off. I called to have her phone activated on my account, but they said since it was reported lost or stolen by HIM, they can do nothing with the phone.

Now, how can he legally report it as lost or stolen, when he knows it's not.

And, how can I get this phone activated???

While you and your daughter may have a family relationship to the owner of the phone and subscribed service, Verizon must rely upon their "customer relationship" with the individual who has contracted and paid for the equipment and subscribed service.

Family expectations and fairness don't always mix well with explicit contract and terms of service.

We're Techs, not attorneys and courts of law, but from your posted information, it appears that the owner/subscriber does not wish the phone and service to be used at this time.
To him, the phone may realistically be "lost" in the sense that it is presently out of his control and potentially in the possession of someone who wishes to use it in ways that he does not support and does not wish to pay for.

We do not know the details of the details of the contract, terms of service, and offer under which the equipment and service was provided.
It may be possible to discuss the matter with the registered owner, and cause the owner to relent on the report of "lost or stolen".
However, the phone may have been provided at a promotional price or with terms that cause the phone to be "attached" to the original contract for services.

I do not reflect upon your own and your daughter's intention or behavior, but if Verizon and other phone service and equipment providers did not have rigid requirements for the use of their specific equipment, it would become annoyingly easy for a stranger to spot and somehow take an attractive premium phone that they want, and then simply activate it on a fresh account, leaving the previous owner with the hardware bill and exception to their contracted use.

It's a tough situation.
If you can resolve the disagreement with the owner/subscriber, that may be best.
If not, you may need to acquire a fresh phone that can be freshly attached to your own service agreement.

Best Regards

I think the easiest way is to get a new phone. On the mother's name. They will always say NO because it's been reported as stole or lost.