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DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.
Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")
You might want to print these instructions out.
Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.
Next:
Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
Next:
Download TDSSKiller and save it to your Desktop.
Reboot and the infection should be removed.
If you still need help Start a new topic:
Also please post the contents of that log TDSSKiller and GooredFix log.
Start a [external image: Posted Image] in Spyware / Malware / Virus Removal Forum
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.
Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")
You might want to print these instructions out.
Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.
Next:
Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
- Ensure all Firefox windows are closed.
- To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
- When prompted to run the scan, click Yes.
- It doesn't take long to run, once it is finished move onto the next step
Next:
Download TDSSKiller and save it to your Desktop.
- Make sure all other windows are closed and to let it run uninterrupted.
- Extract the file and run it.
- Reboot your machine and see if the infection is gone
Reboot and the infection should be removed.
If you still need help Start a new topic:
Also please post the contents of that log TDSSKiller and GooredFix log.
Start a [external image: Posted Image] in Spyware / Malware / Virus Removal Forum
