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Spyware / Malware / Virus Removal

IE8 Browser Redirects

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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First, thank you in advance for any help you can provide!! I am helping a friend who's machine was infested with viruses. McAfee had been disabled, and would only boot in safe mode. Having some experience, I set out to aid another buddy. Using Malwarebyes (free, regular and safemode scans) and Hitman Pro 3 (free) cleaned close to 200 items. These primarily included adware for my-search with several other trojans (I have all the logs). Machine came back to life with some coaching and is running seemingly well overall. Next step was to ensure his Windows was up-to-date as part of my friendly and free buddy service. This is where the issue surfaced. The windows update page gives me a "cannot be displayed" message in both IE8 and Firefox (installed after cleanup when IE would not connect). I have seen messages that the connection had been reset. Search engines have also been hijacked that have "windows update" in the address. Google, Bing and Yahoo all have the same behavior. Click on a link that has any combination of windows update in the address and you are taken to an obscure web search engine page or some other unrelated site. If I paste the address directly into the address bar it DOES go to the correct address. Except the windows update page which will show "page cannot be displayed". Hitman Pro and Malware bytes show clean, have checked IE DNS and proxy settings (unchecked), have disabled all add in's. Attached below is the requested DDS log taken just now. I will refrain from messing with anything else to maintain this baseline until you have a chance to respond. Again, thank you for your assistance, Dave ********************************************** DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 12:14:40.53 on Sun 06/20/2010 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1704 [GMT -5:00] AV: Defense Center *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9} AV: Webroot Internet Security Essentials *On-access scanning disabled* (Updated) {77E10C7F-2CCA-4187-9394-BDBC267AD597} FW: Webroot Internet Security Essentials *enabled* {63671000-11A2-46DD-BADD-A084CABCDEAE} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe C:\Program Files\Smart PDF Creator\sspdfagentd.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe C:\WINDOWS\system32\svchost.exe -k hpdevmgmt C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\WINDOWS\system32\svchost.exe -k imgsvc C:\WINDOWS\system32\wuauclt.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Documents and Settings\Beth\Desktop\dds.scr ============== Pseudo HJT Report =============== uSearch Page = hxxp://www.google.com uDefault_Page_URL = hxxp://www.msn.com uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s mSearchAssistant = hxxp://www.google.com/ie BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File TB: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - No File TB: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe" mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRun: [ArcSoft Connection Service] "c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe" mRun: [SmartSoft PDF Printer (demo) Agent] "c:\program files\smart pdf creator\sspdfagentd.exe" mRun: [SmartSoft PDF Printer (demo) virtual printer agent] "c:\program files\smart pdf creator\sspdfagentd.exe" mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [HitmanPro35] "c:\program files\hitman pro 3.5\HitmanPro35.exe" /scan:boot StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe IE: &Search IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL Trusted Zone: internet Trusted Zone: mcafee.com Trusted Zone: microsoft.com\update DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\beth\applic~1\mozilla\firefox\profiles\d0m3a7ib.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/ FF - plugin: c:\documents and settings\beth\application data\facebook\npfbplugin_1_0_3.dll FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} —- FIREFOX POLICIES —- c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true); c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600); c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false); c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr ef", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", ""); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20); ============= SERVICES / DRIVERS =============== R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-4-14 385536] S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-6-14 79816] S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-6-14 35272] S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2010-6-14 34248] S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2010-6-14 40552] S4 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2010-6-14 203280] S4 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2010-6-14 359952] S4 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2010-6-14 144704] S4 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2010-6-14 606736] =============== Created Last 30 ================ 2010-06-19 20:12:45 12872 —-a-w- c:\windows\system32\bootdelete.exe 2010-06-19 20:08:52 0 d—–w- c:\program files\Hitman Pro 3.5 2010-06-19 19:34:28 411368 —-a-w- c:\windows\system32\deployJava1.dll 2010-06-19 19:24:07 0 d-sh–w- c:\documents and settings\beth\IECompatCache 2010-06-19 16:43:26 159744 —-a-w- c:\windows\system32\nvuenet.exe 2010-06-19 16:43:26 1556 —-a-w- c:\windows\system32\nvenet.nvu 2010-06-19 16:43:24 789 —-a-w- c:\windows\system32\nvsmb.nvu 2010-06-19 16:43:24 172032 —-a-w- c:\windows\system32\nvusmb.exe 2010-06-19 16:43:24 172032 —-a-w- c:\windows\system32\NVUNINST.EXE 2010-06-19 16:42:02 0 d—–w- C:\NVIDIA 2010-06-19 15:20:15 0 d—–w- c:\docume~1\beth\applic~1\Malwarebytes 2010-06-19 15:20:06 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2010-06-19 15:20:05 0 d—–w- c:\docume~1\alluse~1\applic~1\Malwarebytes 2010-06-19 15:20:04 20952 —-a-w- c:\windows\system32\drivers\mbam.sys 2010-06-19 15:20:04 0 d—–w- c:\program files\Malwarebytes' Anti-Malware 2010-06-16 19:34:21 3059184 —-a-w- c:\program files\DMSetup-Serial.exe 2010-06-16 19:33:37 95568 —-a-w- c:\windows\system32\drivers\mfeapfk.sys 2010-06-15 03:00:26 1360 —-a-w- c:\windows\system32\Config.MPF 2010-06-15 02:35:51 23040 —-a-w- c:\windows\system32\psapi.dll 2010-06-15 02:32:58 79816 —-a-w- c:\windows\system32\drivers\mfeavfk.sys 2010-06-15 02:32:58 40552 —-a-w- c:\windows\system32\drivers\mfesmfk.sys 2010-06-15 02:32:58 35272 —-a-w- c:\windows\system32\drivers\mfebopk.sys 2010-06-15 02:32:52 120136 —-a-w- c:\windows\system32\drivers\Mpfp.sys 2010-06-15 02:32:27 0 d—–w- c:\program files\common files\McAfee 2010-06-15 02:32:26 0 d—–w- c:\program files\McAfee.com 2010-06-15 02:27:31 34248 —-a-w- c:\windows\system32\drivers\mferkdk.sys 2010-06-14 19:51:08 0 d–h–w- c:\windows\system32\GroupPolicy 2010-06-10 23:23:18 15944 —-a-w- c:\windows\system32\drivers\hitmanpro35.sys 2010-06-10 23:22:44 0 d—–w- c:\docume~1\alluse~1\applic~1\Hitman Pro 2010-06-10 20:26:15 0 d—–w- c:\windows\McAfee.com 2010-06-10 05:07:19 0 d—–w- c:\docume~1\beth\applic~1\McAfee 2010-06-07 23:44:39 0 d—–w- c:\docume~1\beth\applic~1\W Photo Studio Viewer 2010-06-02 18:52:44 0 d—–w- c:\docume~1\beth\applic~1\KodakCredentialStore 2010-05-31 17:48:10 32656 —-a-w- c:\windows\system32\msonpmon.dll 2010-05-31 17:36:15 0 d—–w- c:\program files\Microsoft Visual Studio 8 2010-05-31 17:34:56 0 d—–w- c:\windows\SHELLNEW 2010-05-30 19:47:01 33280 -c–a-w- c:\windows\system32\dllcache\rundll32.exe 2010-05-30 19:47:01 33280 —-a-w- c:\windows\system32\rundll32.exe 2010-05-30 06:59:24 165376 —-a-w- c:\windows\system32\unrar.dll 2010-05-24 17:33:55 38 —-a-w- c:\windows\AviSplitter.INI ==================== Find3M ==================== 2010-05-30 21:36:11 87608 —-a-w- c:\docume~1\beth\applic~1\inst.exe 2010-05-30 21:36:11 47360 —-a-w- c:\docume~1\beth\applic~1\pcouffin.sys 2010-05-01 17:46:48 54469632 —-a-w- c:\program files\AVSVideoConverter.exe 2009-09-17 04:02:48 111616 —-a-w- c:\program files\BlankProfile_97_03_final.doc 2009-09-17 03:52:34 111616 —-a-w- c:\program files\Blank Profile_97_2003_2.doc 2009-01-07 22:52:38 12340814 —-a-w- c:\program files\ta08stdw.exe 2009-10-16 15:46:31 245760 –sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat 2009-09-01 18:11:06 32768 –sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009082420090831\index.dat 2009-09-01 18:11:06 32768 –sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009090120090902\index.dat ============= FINISH: 12:16:03.26 =============== ********************************
Posted Image


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.



Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • It doesn't take long to run, once it is finished move onto the next step



Download TDSSKiller and save it to your Desktop.

  • Make sure all other windows are closed and to let it run uninterrupted.
  • Extract the file and run it.
  • Reboot your machine and see if the infection is gone
LDTate, Think you have me up and going!! I am getting no more redirects in either IE or Firefox as seen before. Thank you for your expert assistance! #1: Ran GooredFix, ran within a second and produced the following log: GooredFix by jpshortstuff (08.01.10.1) Log created at 14:37 on 20/06/2010 (Beth) Firefox version 3.6.3 (en-US) ========== GooredScan ========== ========== GooredLog ========== C:\Program Files\Mozilla Firefox\extensions\ {972ce4c6-7e08-4474-a285-3208198ce6fd} [19:27 19/06/2010] {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} [19:34 19/06/2010] C:\Documents and Settings\Beth\Application Data\Mozilla\Firefox\Profiles\d0m3a7ib.default\extensions\ {20a82645-c095-46ed-80e3-08825760534b} [19:57 19/06/2010] [HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions] "{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [06:48 07/09/2009] "[removed]"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [04:26 28/08/2009] ———- Old Logs ———- GooredFix[19.37.06_20-06-2010].txt -=E.O.F=- **************************** #2: Ran TDSSKILLER: Ran within a minute or two and indicated it found the following virus infection: File "C:\WINDOWS\system32\DRIVERS\kbdhid.sys infected by TDSS rootkit … will be cured on next reboot. Rebooted as instructed and presto!! Windows update (auto-update) hit almost immediately (holding off doing any installs based on your next replay), Am able to get to windows update page (altho it's asking to install an Active-X) - again holding off for any further instructions. Your are my hero!! I stand ready for your next command.. :-)
Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:


Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
LDTate,

Have completed all steps as instructed without issue.

#1 Cleared Java Cache
#2 Ran ATF cleaner including Firefox cleared
#3 Ran Combo fix and installed recovery console as instructed, logs attached below.
#4 Machine appears to be running normally without any browser redirects.
- Thank you!!

******************
ComboFix 10-06-20.01 - Beth 06/20/2010 15:27:22.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1692 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Webroot Internet Security Essentials *On-access scanning disabled* (Updated) {77E10C7F-2CCA-4187-9394-BDBC267AD597}
FW: Webroot Internet Security Essentials *enabled* {63671000-11A2-46DD-BADD-A084CABCDEAE}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Beth\Application Data\inst.exe
c:\documents and settings\Beth\g2mdlhlpx.exe
c:\windows\system32\AutoRun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_PRAGMAmcccrjipoq
——-\Legacy_PRAGMAnlqiemuicv
——-\Legacy_PRAGMAttbvwnxvcx
——-\Service_PRAGMAmcccrjipoq
——-\Service_PRAGMAnlqiemuicv
——-\Service_PRAGMAttbvwnxvcx


((((((((((((((((((((((((( Files Created from 2010-05-20 to 2010-06-20 )))))))))))))))))))))))))))))))
.

2010-06-20 04:24 . 2010-06-20 04:24 ——– d—–w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2010-06-19 20:12 . 2010-06-19 20:12 12872 —-a-w- c:\windows\system32\bootdelete.exe
2010-06-19 20:08 . 2010-06-19 20:08 ——– d—–w- c:\program files\Hitman Pro 3.5
2010-06-19 19:48 . 2010-06-19 19:48 ——– d—–w- c:\program files\Common Files\Apple
2010-06-19 19:37 . 2010-06-19 19:37 53632 —-a-w- c:\documents and settings\Beth\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-06-19 19:36 . 2010-06-19 19:36 71680 —-a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\arh.exe
2010-06-19 19:35 . 2010-06-19 19:35 ——– d—–w- c:\program files\Common Files\Java
2010-06-19 19:34 . 2010-06-19 19:34 503808 —-a-w- c:\documents and settings\Beth\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-5e04e9aa-n\msvcp71.dll
2010-06-19 19:34 . 2010-06-19 19:34 499712 —-a-w- c:\documents and settings\Beth\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-5e04e9aa-n\jmc.dll
2010-06-19 19:34 . 2010-06-19 19:34 61440 —-a-w- c:\documents and settings\Beth\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-7746b6df-n\decora-sse.dll
2010-06-19 19:34 . 2010-06-19 19:34 348160 —-a-w- c:\documents and settings\Beth\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-5e04e9aa-n\msvcr71.dll
2010-06-19 19:34 . 2010-06-19 19:34 12800 —-a-w- c:\documents and settings\Beth\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-7746b6df-n\decora-d3d.dll
2010-06-19 19:34 . 2010-04-12 22:29 411368 —-a-w- c:\windows\system32\deployJava1.dll
2010-06-19 19:27 . 2010-06-19 19:27 0 —-a-w- c:\windows\nsreg.dat
2010-06-19 19:27 . 2010-06-19 19:27 ——– d—–w- c:\documents and settings\Beth\Local Settings\Application Data\Mozilla
2010-06-19 19:24 . 2010-06-19 19:24 ——– d-sh–w- c:\documents and settings\Beth\IECompatCache
2010-06-19 16:43 . 2004-01-29 07:22 159744 —-a-w- c:\windows\system32\nvuenet.exe
2010-06-19 16:43 . 2004-06-24 23:57 172032 —-a-w- c:\windows\system32\nvusmb.exe
2010-06-19 16:43 . 2004-06-24 23:57 172032 —-a-w- c:\windows\system32\NVUNINST.EXE
2010-06-19 16:42 . 2010-06-19 16:42 ——– d—–w- C:\NVIDIA
2010-06-19 15:20 . 2010-06-19 15:20 ——– d—–w- c:\documents and settings\Beth\Application Data\Malwarebytes
2010-06-19 15:20 . 2010-04-29 20:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-19 15:20 . 2010-06-19 15:20 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-06-19 15:20 . 2010-06-19 15:20 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-06-19 15:20 . 2010-04-29 20:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-06-19 15:05 . 2010-06-19 15:05 ——– d-sh–w- c:\documents and settings\Administrator\PrivacIE
2010-06-19 15:05 . 2010-06-19 15:05 ——– d-sh–w- c:\documents and settings\Administrator\IETldCache
2010-06-16 19:34 . 2010-06-17 02:22 3059184 —-a-w- c:\program files\DMSetup-Serial.exe
2010-06-16 19:33 . 2010-04-14 17:50 95568 —-a-w- c:\windows\system32\drivers\mfeapfk.sys
2010-06-15 02:35 . 2008-04-14 00:12 23040 —-a-w- c:\windows\system32\psapi.dll
2010-06-15 02:32 . 2010-02-17 21:52 79816 —-a-w- c:\windows\system32\drivers\mfeavfk.sys
2010-06-15 02:32 . 2010-02-17 21:52 40552 —-a-w- c:\windows\system32\drivers\mfesmfk.sys
2010-06-15 02:32 . 2010-02-17 21:52 35272 —-a-w- c:\windows\system32\drivers\mfebopk.sys
2010-06-15 02:32 . 2009-07-16 17:32 120136 —-a-w- c:\windows\system32\drivers\Mpfp.sys
2010-06-15 02:32 . 2010-06-15 02:32 ——– d—–w- c:\program files\Common Files\McAfee
2010-06-15 02:32 . 2010-06-15 02:32 ——– d—–w- c:\program files\McAfee.com
2010-06-15 02:27 . 2010-02-17 21:52 34248 —-a-w- c:\windows\system32\drivers\mferkdk.sys
2010-06-14 22:08 . 2010-06-15 01:50 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-06-14 19:51 . 2010-06-14 19:51 ——– d–h–w- c:\windows\system32\GroupPolicy
2010-06-10 23:23 . 2010-06-20 16:56 15944 —-a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-06-10 23:22 . 2010-06-19 20:12 ——– d—–w- c:\documents and settings\All Users\Application Data\Hitman Pro
2010-06-10 20:26 . 2010-06-10 20:26 ——– d—–w- c:\windows\McAfee.com
2010-06-10 05:08 . 2010-06-10 05:07 300384 —-a-w- c:\documents and settings\Beth\Application Data\McAfee\Supportability\MVTLogs\Results\detect.dll
2010-06-10 05:07 . 2010-06-10 05:07 ——– d—–w- c:\documents and settings\Beth\Application Data\McAfee
2010-06-07 23:44 . 2010-06-08 00:07 ——– d—–w- c:\documents and settings\Beth\Application Data\W Photo Studio Viewer
2010-06-07 18:55 . 2010-06-07 18:55 ——– d-sh–w- c:\documents and settings\NetworkService\IETldCache
2010-06-07 06:25 . 2010-06-07 06:25 ——– d—–w- c:\documents and settings\Beth\Local Settings\Application Data\mnpbwmuac
2010-06-04 23:52 . 2010-06-04 23:52 ——– d—–w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple
2010-06-02 18:52 . 2010-06-02 18:52 ——– d—–w- c:\documents and settings\Beth\Application Data\KodakCredentialStore
2010-05-31 17:48 . 2008-11-10 16:41 32656 —-a-w- c:\windows\system32\msonpmon.dll
2010-05-31 17:48 . 2006-10-27 00:56 33104 —-a-w- c:\windows\system32\Spool\prtprocs\w32x86\msonpppr.dll
2010-05-31 17:39 . 2010-05-31 17:39 ——– d—–w- c:\program files\Microsoft.NET
2010-05-31 17:36 . 2010-05-31 17:36 ——– d—–w- c:\program files\Microsoft Visual Studio 8
2010-05-31 17:34 . 2010-05-31 17:40 ——– d—–w- c:\windows\SHELLNEW
2010-05-31 17:04 . 2010-05-31 17:04 ——– d—–r- C:\MSOCache
2010-05-30 19:47 . 2010-05-30 19:41 33280 -c–a-w- c:\windows\system32\dllcache\rundll32.exe
2010-05-30 19:47 . 2010-05-30 19:41 33280 —-a-w- c:\windows\system32\rundll32.exe
2010-05-30 06:59 . 2010-03-15 09:31 165376 —-a-w- c:\windows\system32\unrar.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-20 20:32 . 2009-09-05 19:24 720 —-a-w- c:\documents and settings\All Users\Application Data\ArcSoft\kodak-printcreations-22-080812-oem\acforall.dll
2010-06-20 19:41 . 2009-09-13 23:46 14592 —-a-w- c:\windows\system32\drivers\kbdhid.sys
2010-06-20 05:31 . 2009-10-09 15:06 ——– d—–w- c:\program files\Windows Media Connect 2
2010-06-20 03:11 . 2009-08-25 04:02 ——– d—–w- c:\documents and settings\All Users\Application Data\NOS
2010-06-19 19:49 . 2009-09-05 19:48 ——– d—–w- c:\program files\QuickTime
2010-06-19 19:39 . 2009-08-25 04:05 ——– d—–w- c:\program files\Common Files\Adobe
2010-06-19 19:37 . 2009-08-25 04:05 ——– d—–w- c:\program files\Common Files\Adobe AIR
2010-06-19 19:34 . 2009-08-28 04:26 ——– d—–w- c:\program files\Java
2010-06-19 16:42 . 2009-09-05 19:22 ——– d—–w- c:\program files\Common Files\InstallShield
2010-06-15 04:12 . 2010-03-12 06:13 ——– d—–w- c:\program files\McAfee
2010-06-15 03:10 . 2010-02-13 07:32 ——– d—–w- c:\documents and settings\All Users\Application Data\McAfee
2010-06-14 02:02 . 2009-08-25 04:03 ——– d—–w- c:\program files\Google
2010-06-13 18:42 . 2009-11-24 02:16 ——– d—–w- c:\documents and settings\Beth\Application Data\HpUpdate
2010-06-07 00:15 . 2009-08-28 05:56 ——– d—–w- c:\documents and settings\Beth\Application Data\LimeWire
2010-06-06 01:30 . 2009-08-24 21:06 69232 —-a-w- c:\documents and settings\Beth\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-06-03 07:09 . 2009-09-17 00:09 ——– d—–w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-06-02 19:02 . 2009-08-28 04:25 ——– d—–w- c:\program files\LimeWire
2010-06-01 18:57 . 2009-08-24 21:03 ——– d—–w- c:\documents and settings\All Users\Application Data\Webroot
2010-05-31 17:42 . 2009-09-07 06:47 ——– d—–w- c:\program files\MSBuild
2010-05-31 17:07 . 2009-08-24 22:15 ——– d—–w- c:\program files\Windows Messaging
2010-05-31 17:07 . 2009-08-24 20:55 ——– d—–w- c:\program files\microsoft frontpage
2010-05-30 21:44 . 2010-05-01 17:47 ——– d—–w- c:\program files\AVS4YOU
2010-05-30 21:44 . 2010-05-01 17:47 ——– d—–w- c:\program files\Common Files\AVSMedia
2010-05-30 21:36 . 2010-04-13 01:32 ——– d—–w- c:\program files\DVDFab 7
2010-05-30 21:36 . 2009-09-07 22:33 ——– d—–w- c:\documents and settings\Beth\Application Data\Vso
2010-05-30 21:36 . 2009-09-07 22:33 47360 —-a-w- c:\documents and settings\Beth\Application Data\pcouffin.sys
2010-05-30 21:36 . 2009-09-07 22:33 47360 —-a-w- c:\documents and settings\Beth\Application Data\pcouffin.sys
2010-05-30 21:10 . 2009-09-20 00:26 ——– d—–w- c:\program files\Smart PDF Creator
2010-05-30 20:32 . 2009-08-26 18:58 ——– d—–w- c:\program files\Citrix
2010-05-09 05:58 . 2010-05-09 05:58 ——– d—–w- c:\documents and settings\All Users\Application Data\Trymedia
2010-05-04 22:16 . 2010-05-04 22:15 529960 —-a-w- c:\documents and settings\Beth\Application Data\E-centives\BSTIEPrintCtl1PM.dll
2010-05-04 22:15 . 2010-05-04 22:15 ——– d—–w- c:\documents and settings\Beth\Application Data\E-centives
2010-05-01 20:36 . 2010-05-01 20:36 ——– d—–w- c:\documents and settings\Beth\Application Data\Media Player Classic
2010-05-01 19:17 . 2010-05-01 19:17 ——– d—–w- c:\program files\XP Codec Pack
2010-05-01 17:53 . 2010-05-01 17:53 ——– d—–w- c:\documents and settings\Beth\Application Data\AVS4YOU
2010-05-01 17:53 . 2010-05-01 17:47 ——– d—–w- c:\documents and settings\All Users\Application Data\AVS4YOU
2010-05-01 17:46 . 2010-05-01 17:45 54469632 —-a-w- c:\program files\AVSVideoConverter.exe
2010-04-14 17:50 . 2010-04-14 17:50 385536 —-a-w- c:\windows\system32\drivers\mfehidk.sys
2010-04-13 00:31 . 2009-09-07 22:33 47360 —-a-w- c:\windows\system32\drivers\pcouffin.sys
2010-04-12 12:20 . 2009-11-11 19:50 79488 —-a-w- c:\documents and settings\Beth\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-09-17 04:02 . 2009-09-17 04:02 111616 —-a-w- c:\program files\BlankProfile_97_03_final.doc
2009-09-17 03:52 . 2009-09-17 03:48 111616 —-a-w- c:\program files\Blank Profile_97_2003_2.doc
2009-01-07 22:52 . 2009-08-25 19:08 12340814 —-a-w- c:\program files\ta08stdw.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-03-18 207360]
"SmartSoft PDF Printer (demo) Agent"="c:\program files\Smart PDF Creator\sspdfagentd.exe" [2007-10-22 94208]
"SmartSoft PDF Printer (demo) virtual printer agent"="c:\program files\Smart PDF Creator\sspdfagentd.exe" [2007-10-22 94208]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"HitmanPro35"="c:\program files\Hitman Pro 3.5\HitmanPro35.exe" [2010-06-19 5937984]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-3-11 210520]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

S4 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [6/14/2010 9:36 PM 203280]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-06-11 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-06-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2010-06-15 17:22]

2010-06-15 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2010-06-15 17:22]

2010-06-20 c:\windows\Tasks\User_Feed_Synchronization-{C9FDA944-2A41-4815-9B80-8E3758C12865}.job
- c:\windows\system32\msfeedssync.exe [2009-03-08 09:31]
.
.
——- Supplementary Scan ——-
.
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: microsoft.com\update
FF - ProfilePath - c:\documents and settings\Beth\Application Data\Mozilla\Firefox\Profiles\d0m3a7ib.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - plugin: c:\documents and settings\Beth\Application Data\Facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

—- FIREFOX POLICIES —-
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
WebBrowser-{FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - (no file)
HKCU-Run-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
SafeBoot-klmdb.sys
SafeBoot-WRConsumerService
AddRemove-InterActual Player - c:\program files\InterActual\InterActual Player\inuninst.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-20 15:32
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'explorer.exe'(4060)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
.
**************************************************************************
.
Completion time: 2010-06-20 15:36:35 - machine was rebooted
ComboFix-quarantined-files.txt 2010-06-20 20:36

Pre-Run: 190,846,382,080 bytes free
Post-Run: 190,757,388,288 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 1EAA1F1A838C36DB8C05EE46C2AF5F1F
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

To be on the safe side, I would also change all my passwords.



Here's my usual all clean post

Log looks good :D


This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:
LDTate, Will uninstall Combofix as instructed along with the other suggestions you made in your last reply. Wanted to take a moment to thank you once again for your assistance! Top notch!! You certainly zero'd in and got me going promptly with your quick responses. As a new member today.. WOW did you make an impression!! Great work. I hope to be able to repay the favor down the road, perhaps hit the donate button once I get some money in the bank. :-) Sincerely, Dave

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