What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Infected!

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Hi guys,

I had my computer reformatted as directed here; http://forums.whatthetech.com/Perfect_Keyl…ml&p=640685

The steps I took is as follows:
-I reformatted my external hard drive.
-I backed up files onto the hard drive.
-I reformatted my pc.
-I restored files onto my pc.
-I reformatted my external hard drive.

My antivirus today buzzed up with a virus infection of Malware Generic A or something along those lines.
I'm guessing I did something wrong in reformatting my computer and the virus has followed up.
It may not even be related to the old virus but I'd just like the peace of mind knowing my system is safe.
Thanks.
Post #2
[external image: Posted Image]


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.


Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .
Post #3 last edited
Malwarebytes' Anti-Malware 1.44 Database version: 3910 Windows 5.1.2600 Service Pack 3 Internet Explorer 7.0.5730.13 25/03/2010 8:59:20 PM mbam-log-2010-03-25 (20-59-20).txt Scan type: Quick Scan Objects scanned: 133802 Time elapsed: 6 minute(s), 12 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) EDIT: My computer runs fine, and always did (after reformatting)
Post #4
MBAM showed nothing so lets see if CF finds anything.

Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #5
ComboFix 10-03-26.01 - 12linnz 27/03/2010 13:13:40.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.1977.1539 [GMT 11:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Sophos Anti-Virus *On-access scanning disabled* (Updated) {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\All Users\Start Menu\Programs\Startup\Bluetooth.lnk
c:\recycler\S-1-5-21-1644491937-2147142785-839522115-500
c:\windows\system32\CNCFLeNL.DLL

—– BITS: Possible infected sites —–

hxxp://cgsremote6
.
((((((((((((((((((((((((( Files Created from 2010-02-27 to 2010-03-27 )))))))))))))))))))))))))))))))
.

2010-03-26 10:54 . 2010-03-26 10:51 754984 —-a-w- c:\documents and settings\All Users\Application Data\DivX\Setup\Resource.dll
2010-03-26 10:54 . 2010-03-26 10:51 986904 —-a-w- c:\documents and settings\All Users\Application Data\DivX\Setup\DivXSetup.exe
2010-03-26 10:54 . 2010-03-26 10:54 56978 —-a-w- c:\documents and settings\All Users\Application Data\DivX\WebPlayer\Uninstaller.exe
2010-03-26 10:54 . 2010-03-26 10:54 56766 —-a-w- c:\documents and settings\All Users\Application Data\DivX\DivXPlusShortcuts\Uninstaller.exe
2010-03-26 10:54 . 2010-03-26 10:54 57677 —-a-w- c:\documents and settings\All Users\Application Data\DivX\Player\Uninstaller.exe
2010-03-26 10:54 . 2010-03-26 10:54 53600 —-a-w- c:\documents and settings\All Users\Application Data\DivX\Update\Uninstaller.exe
2010-03-26 10:51 . 2010-03-26 10:55 ——– d—–w- c:\documents and settings\All Users\Application Data\DivX
2010-03-25 12:08 . 2010-03-25 12:08 ——– d—–w- c:\program files\Common Files\Java
2010-03-25 12:08 . 2010-03-25 12:08 503808 —-a-w- c:\documents and settings\12linnz\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-46d5ece0-n\msvcp71.dll
2010-03-25 12:08 . 2010-03-25 12:08 499712 —-a-w- c:\documents and settings\12linnz\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-46d5ece0-n\jmc.dll
2010-03-25 12:08 . 2010-03-25 12:08 348160 —-a-w- c:\documents and settings\12linnz\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-46d5ece0-n\msvcr71.dll
2010-03-25 12:08 . 2010-03-25 12:08 61440 —-a-w- c:\documents and settings\12linnz\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-127ec96c-n\decora-sse.dll
2010-03-25 12:08 . 2010-03-25 12:08 12800 —-a-w- c:\documents and settings\12linnz\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-127ec96c-n\decora-d3d.dll
2010-03-25 12:04 . 2010-03-25 12:04 152576 —-a-w- c:\documents and settings\12linnz\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2010-03-25 12:03 . 2010-03-25 12:04 79488 —-a-w- c:\documents and settings\12linnz\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2010-03-25 09:16 . 2010-03-25 09:16 ——– d—–w- c:\documents and settings\12linnz\Application Data\Malwarebytes
2010-03-25 09:16 . 2010-01-07 05:07 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-25 09:16 . 2010-03-25 09:16 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-03-25 09:16 . 2010-03-25 09:16 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-03-25 09:16 . 2010-01-07 05:07 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-03-23 23:43 . 2010-03-23 23:44 ——– d—–w- C:\Hotspot Shield
2010-03-23 23:43 . 2010-03-23 23:44 ——– d—–w- c:\program files\Hotspot Shield
2010-03-23 23:36 . 2010-03-23 23:36 ——– d—–w- C:\TEMP
2010-03-23 23:34 . 2010-03-23 23:34 ——– d—–w- c:\documents and settings\12linnz\Application Data\GPass
2010-03-23 14:51 . 2010-03-23 14:51 ——– d—–w- C:\Nexon
2010-03-23 14:51 . 2010-03-23 14:51 98304 —-a-w- c:\documents and settings\All Users\Application Data\NexonUS\NGM\npNxGameUS.dll
2010-03-23 14:51 . 2010-03-23 14:51 765952 —-a-w- c:\documents and settings\All Users\Application Data\NexonUS\NGM\NGMDll.dll
2010-03-23 14:51 . 2010-03-23 14:51 401408 —-a-w- c:\documents and settings\All Users\Application Data\NexonUS\NGM\NGMResource.dll
2010-03-23 14:51 . 2010-03-23 14:51 258352 —-a-w- c:\documents and settings\All Users\Application Data\NexonUS\NGM\unicows.dll
2010-03-23 14:51 . 2010-03-23 14:51 126976 —-a-w- c:\documents and settings\All Users\Application Data\NexonUS\NGM\nxgameus.dll
2010-03-23 14:51 . 2010-03-23 14:51 172032 —-a-w- c:\documents and settings\All Users\Application Data\NexonUS\NGM\NGM.exe
2010-03-23 14:51 . 2010-03-23 14:51 ——– d—–w- c:\documents and settings\All Users\Application Data\NexonUS
2010-03-23 14:48 . 2010-03-26 04:16 ——– d—–w- c:\documents and settings\12linnz\Local Settings\Application Data\PMB Files
2010-03-23 14:48 . 2010-03-23 14:48 ——– d—–w- c:\documents and settings\All Users\Application Data\PMB Files
2010-03-23 14:47 . 2010-03-23 14:47 ——– d—–w- c:\program files\Pando Networks
2010-03-23 11:12 . 2010-03-23 11:12 ——– d—–w- c:\program files\Common Files\CANON
2010-03-23 11:10 . 2008-04-13 13:15 15104 -c–a-w- c:\windows\system32\dllcache\usbscan.sys
2010-03-23 11:10 . 2008-04-13 13:15 15104 —-a-w- c:\windows\system32\drivers\usbscan.sys
2010-03-23 11:10 . 2001-08-17 02:53 6784 -c–a-w- c:\windows\system32\dllcache\serscan.sys
2010-03-23 11:10 . 2001-08-17 02:53 6784 —-a-w- c:\windows\system32\drivers\serscan.sys
2010-03-23 11:10 . 2010-03-23 11:10 ——– d–h–w- c:\documents and settings\All Users\Application Data\CanonBJ
2010-03-23 11:10 . 2007-05-21 20:00 69632 —-a-w- c:\windows\system32\Spool\prtprocs\w32x86\CNMPP95.DLL
2010-03-23 11:10 . 2007-05-21 20:00 27136 —-a-w- c:\windows\system32\Spool\prtprocs\w32x86\CNMPD95.DLL
2010-03-23 11:10 . 2007-05-21 20:00 215040 —-a-w- c:\windows\system32\CNMLM95.DLL
2010-03-23 11:10 . 2010-03-23 11:10 ——– d–h–w- c:\windows\system32\CanonIJ Uninstaller Information
2010-03-23 11:08 . 2007-05-14 06:49 142336 —-a-w- c:\windows\system32\CNMNPUI.DLL
2010-03-23 11:08 . 2007-05-14 06:49 362496 —-a-w- c:\windows\system32\CNMNPPM.DLL
2010-03-23 11:07 . 2008-04-13 13:17 25856 -c–a-w- c:\windows\system32\dllcache\usbprint.sys
2010-03-23 11:07 . 2008-04-13 13:17 25856 —-a-w- c:\windows\system32\drivers\usbprint.sys
2010-03-23 11:07 . 2010-03-23 11:11 ——– d—–w- c:\program files\Canon
2010-03-23 07:30 . 2010-03-23 07:30 ——– d—–w- c:\documents and settings\12linnz\Bluetooth Software
2010-03-23 01:55 . 2010-03-23 01:55 ——– d—–w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple
2010-03-22 00:20 . 2010-01-05 10:00 52224 -c—-w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-03-22 00:20 . 2010-01-05 10:00 459264 -c—-w- c:\windows\system32\dllcache\msfeeds.dll
2010-03-22 00:20 . 2010-01-05 10:00 268288 -c—-w- c:\windows\system32\dllcache\iertutil.dll
2010-03-22 00:20 . 2010-01-05 10:00 63488 -c—-w- c:\windows\system32\dllcache\icardie.dll
2010-03-22 00:20 . 2010-01-05 10:00 380928 -c—-w- c:\windows\system32\dllcache\ieapfltr.dll
2010-03-22 00:20 . 2009-12-31 15:33 13824 -c—-w- c:\windows\system32\dllcache\ieudinit.exe
2010-03-22 00:20 . 2009-06-29 08:33 2452872 -c—-w- c:\windows\system32\dllcache\ieapfltr.dat
2010-03-22 00:20 . 2010-01-05 10:00 6067200 -c—-w- c:\windows\system32\dllcache\ieframe.dll
2010-03-20 00:53 . 2010-03-20 00:53 1924976 —-a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player.exe
2010-03-20 00:53 . 2010-03-22 00:16 ——– d—–w- c:\documents and settings\All Users\Application Data\NOS
2010-03-19 09:08 . 2010-03-19 09:08 ——– d—–w- C:\a996d97d2b523c76418c
2010-03-19 09:05 . 2008-10-09 17:52 452440 —-a-w- c:\windows\system32\d3dx10_40.dll
2010-03-19 09:05 . 2008-10-09 17:52 2036576 —-a-w- c:\windows\system32\D3DCompiler_40.dll
2010-03-19 09:05 . 2008-10-09 17:52 4379984 —-a-w- c:\windows\system32\D3DX9_40.dll
2010-03-19 09:05 . 2007-04-04 07:53 81768 —-a-w- c:\windows\system32\xinput1_3.dll
2010-03-19 09:05 . 2010-03-19 09:05 ——– d—–w- c:\windows\Logs
2010-03-19 09:04 . 2010-03-26 14:07 ——– d—–w- c:\program files\Heroes of Newerth
2010-03-19 08:32 . 2010-03-26 10:53 ——– d—–w- c:\documents and settings\12linnz\Application Data\DivX
2010-03-19 07:28 . 2010-03-19 07:28 ——– d—–w- c:\program files\CCleaner
2010-03-19 07:27 . 2010-03-19 07:27 ——– d—–w- c:\program files\uTorrent
2010-03-19 07:27 . 2010-03-23 04:17 ——– d—–w- c:\documents and settings\12linnz\Application Data\uTorrent
2010-03-19 07:18 . 2008-04-13 13:15 10368 -c–a-w- c:\windows\system32\dllcache\hidusb.sys
2010-03-19 07:18 . 2008-04-13 13:15 10368 —-a-w- c:\windows\system32\drivers\hidusb.sys
2010-03-19 03:44 . 2010-03-19 03:42 130104 —-a-w- c:\windows\system32\sdccoinstaller.dll
2010-03-19 03:44 . 2010-03-19 03:44 ——– d—–w- c:\program files\Common Files\Cisco Systems
2010-03-19 03:44 . 2010-03-19 03:42 23552 —-a-w- c:\windows\system32\sophosboottasks.exe
2010-03-19 03:43 . 2010-03-19 03:44 ——– d—–w- c:\documents and settings\All Users\Application Data\Sophos
2010-03-19 03:42 . 2010-03-19 03:42 14976 —-a-w- c:\windows\system32\drivers\SophosBootDriver.sys
2010-03-19 03:42 . 2010-03-19 03:42 38528 —-a-w- c:\windows\system32\drivers\savonaccessfilter.sys
2010-03-19 03:42 . 2010-03-19 03:42 110848 —-a-w- c:\windows\system32\drivers\savonaccesscontrol.sys
2010-03-19 03:40 . 2010-03-19 03:44 ——– d—–w- c:\program files\Sophos
2010-03-19 03:33 . 2010-03-23 09:41 ——– d—–w- c:\documents and settings\12linnz\Tracing
2010-03-19 03:33 . 2010-03-19 03:33 ——– d—–w- c:\program files\Microsoft Silverlight
2010-03-19 03:32 . 2010-03-19 03:33 ——– d—–w- c:\program files\Microsoft
2010-03-19 03:32 . 2010-03-19 03:32 ——– d—–w- c:\program files\Windows Live SkyDrive
2010-03-19 03:32 . 2010-03-19 03:33 ——– d—–w- c:\program files\Windows Live
2010-03-19 03:24 . 2010-03-19 03:24 ——– d—–w- c:\program files\Common Files\Windows Live
2010-03-19 03:19 . 2010-03-19 12:55 105544 —-a-w- c:\documents and settings\12linnz\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-03-19 03:17 . 2010-03-19 03:22 ——– d—–w- c:\documents and settings\12linnz\Application Data\Apple Computer
2010-03-19 03:16 . 2009-05-18 03:17 26600 —-a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2010-03-19 03:16 . 2008-04-17 02:12 107368 —-a-w- c:\windows\system32\GEARAspi.dll
2010-03-19 03:16 . 2010-03-19 03:16 ——– d—–w- c:\program files\iPod
2010-03-19 03:16 . 2010-03-19 03:16 ——– d—–w- c:\program files\iTunes
2010-03-19 03:16 . 2010-03-19 03:16 ——– d—–w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2010-03-19 03:15 . 2010-03-19 03:15 ——– d—–w- c:\program files\Bonjour
2010-03-19 03:15 . 2010-03-19 03:15 ——– d—–w- c:\program files\QuickTime
2010-03-19 03:15 . 2010-03-19 03:16 ——– d—–w- c:\documents and settings\All Users\Application Data\Apple Computer
2010-03-19 03:14 . 2010-03-19 03:14 ——– d—–w- c:\documents and settings\12linnz\Local Settings\Application Data\Apple
2010-03-19 03:14 . 2010-03-19 03:14 ——– d—–w- c:\program files\Apple Software Update
2010-03-19 03:14 . 2010-03-19 03:16 ——– d—–w- c:\program files\Common Files\Apple
2010-03-19 03:14 . 2010-03-19 03:14 ——– d—–w- c:\documents and settings\All Users\Application Data\Apple
2010-03-19 03:13 . 2010-03-19 12:51 ——– d—–w- c:\documents and settings\12linnz\Local Settings\Application Data\Apple Computer
2010-03-19 03:13 . 2009-10-21 05:38 75776 -c—-w- c:\windows\system32\dllcache\strmfilt.dll
2010-03-19 03:13 . 2009-10-21 05:38 25088 -c—-w- c:\windows\system32\dllcache\httpapi.dll
2010-03-19 03:13 . 2009-10-20 16:20 265728 -c—-w- c:\windows\system32\dllcache\http.sys
2010-03-19 02:51 . 2010-03-19 02:51 ——– d—–w- c:\windows\system32\winrm
2010-03-19 02:51 . 2010-03-19 02:51 ——– d—–w- c:\windows\system32\GroupPolicy
2010-03-19 02:51 . 2010-03-19 02:51 ——– dc-h–w- c:\windows\$968930Uinstall_KB968930$
2010-03-19 02:50 . 2010-03-19 02:50 ——– d—–w- c:\documents and settings\12linnz\Local Settings\Application Data\Microsoft Help
2010-03-19 02:49 . 2010-03-23 11:09 ——– d—–w- c:\documents and settings\saaa
2010-03-19 02:41 . 2009-06-12 12:31 80896 -c—-w- c:\windows\system32\dllcache\tlntsess.exe
2010-03-19 02:41 . 2009-06-12 12:31 76288 -c—-w- c:\windows\system32\dllcache\telnet.exe
2010-03-19 02:41 . 2009-12-14 07:08 33280 -c—-w- c:\windows\system32\dllcache\csrsrv.dll
2010-03-19 02:41 . 2009-06-10 06:14 132096 -c—-w- c:\windows\system32\dllcache\wkssvc.dll
2010-03-19 02:41 . 2009-03-21 14:06 989696 -c—-w- c:\windows\system32\dllcache\kernel32.dll
2010-03-19 02:41 . 2009-11-21 15:51 471552 -c—-w- c:\windows\system32\dllcache\aclayers.dll
2010-03-19 02:41 . 2009-10-12 13:38 149504 -c—-w- c:\windows\system32\dllcache\rastls.dll
2010-03-19 02:41 . 2009-10-12 13:38 79872 -c—-w- c:\windows\system32\dllcache\raschap.dll
2010-03-19 02:41 . 2009-10-15 16:28 81920 -c—-w- c:\windows\system32\dllcache\fontsub.dll
2010-03-19 02:41 . 2009-10-15 16:28 119808 -c—-w- c:\windows\system32\dllcache\t2embed.dll
2010-03-19 02:39 . 2009-11-27 17:11 17920 -c—-w- c:\windows\system32\dllcache\msyuv.dll
2010-03-19 02:39 . 2009-07-17 19:01 58880 -c—-w- c:\windows\system32\dllcache\atl.dll
2010-03-19 02:39 . 2010-03-19 02:39 0 —-a-w- c:\windows\nsreg.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-27 02:23 . 2010-03-27 02:23 0 —-a-w- c:\documents and settings\12linnz\.user-client.12linnz.12linnz.lock.tmp
2010-03-26 16:42 . 2008-10-22 03:44 ——– d—–w- c:\program files\Launch Manager
2010-03-25 12:07 . 2008-11-05 00:35 ——– d—–w- c:\program files\Java
2010-03-23 11:09 . 2010-03-23 11:09 ——– d–h–w- c:\program files\CanonBJ
2010-03-19 03:11 . 2008-10-24 01:29 ——– d—–w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-03-19 02:56 . 2008-10-24 01:32 ——– d—–w- c:\program files\Microsoft Works
2010-02-19 19:27 . 2010-02-19 19:27 720384 —-a-w- c:\windows\system32\DivX.dll
2010-02-19 19:27 . 2010-02-19 19:27 856064 —-a-w- c:\windows\system32\divx_xx0c.dll
2010-02-19 19:27 . 2010-02-19 19:27 856064 —-a-w- c:\windows\system32\divx_xx07.dll
2010-02-19 19:27 . 2010-02-19 19:27 847872 —-a-w- c:\windows\system32\divx_xx0a.dll
2010-02-19 19:27 . 2010-02-19 19:27 843776 —-a-w- c:\windows\system32\divx_xx16.dll
2010-02-19 19:27 . 2010-02-19 19:27 839680 —-a-w- c:\windows\system32\divx_xx11.dll
2010-02-15 07:41 . 2010-02-15 07:41 72488 —-a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe
2010-01-08 23:42 . 2010-01-08 23:42 37376 —-a-w- c:\windows\system32\drivers\HssDrv.sys
2010-01-08 23:42 . 2010-01-08 23:42 32768 —-a-w- c:\windows\system32\drivers\taphss.sys
2010-01-05 10:00 . 2006-02-28 12:00 832512 —-a-w- c:\windows\system32\wininet.dll
2010-01-05 10:00 . 2006-02-28 12:00 78336 —-a-w- c:\windows\system32\ieencode.dll
2010-01-05 10:00 . 2006-02-28 12:00 17408 —-a-w- c:\windows\system32\corpol.dll
2009-12-31 16:50 . 2006-02-28 12:00 353792 —-a-w- c:\windows\system32\drivers\srv.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}]
2010-03-23 23:43 220208 —-a-w- c:\program files\Hotspot Shield\hssie\HssIE.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Pando Media Booster"="c:\program files\Pando Networks\Media Booster\PMB.exe" [2010-03-23 2937528]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2008-05-07 16862208]
"AzMixerSel"="c:\program files\Realtek\Audio\InstallShield\AzMixerSel.exe" [2006-07-17 53248]
"ZPdtWzdVitaKey MC3000"="c:\program files\Acer\Acer Bio Protection\PdtWzd.exe" [2008-10-22 3680768]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-01-18 1028096]
"IFXSPMGT"="c:\windows\system32\ifxspmgt.exe" [2007-07-23 677144]
"PLFSetI"="c:\windows\PLFSetI.exe" [2007-10-23 200704]
"PLFSetL"="c:\windows\PLFSetL.exe" [2007-07-05 94208]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-06-04 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-06-04 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-06-04 141848]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2008-05-02 870920]
"PaperCut NG Client"="c:\program files\PaperCut NG Client\pc-client.exe" [2006-11-02 184320]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-13 611712]
"IJNetworkScanUtility"="c:\program files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE" [2007-05-20 124512]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-13 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
AutoUpdate Monitor.lnk - c:\program files\Sophos\AutoUpdate\ALMon.exe [2009-7-2 245760]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\AWinNotifyVitaKey MC3000]
2008-10-22 03:39 3076096 —-a-w- c:\program files\Acer\Acer Bio Protection\WinNotify.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0pgdfgsvc C 1\0lsdelete

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SAVService]
@="service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Pinnacle\\Studio 12\\Programs\\RM.exe"=
"c:\\Program Files\\Pinnacle\\Studio 12\\Programs\\Studio.exe"=
"c:\\Program Files\\Pinnacle\\Studio 12\\Programs\\umi.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Pando Networks\\Media Booster\\PMB.exe"=
"c:\\Documents and Settings\\All Users\\Application Data\\NexonUS\\NGM\\NGM.exe"=
"c:\\Nexon\\PopTag\\CA.exe"=
"c:\\Nexon\\PopTag\\NMCOSrv.exe"=
"c:\\Program Files\\Heroes of Newerth\\hon.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"56440:TCP"= 56440:TCP:Pando Media Booster
"56440:UDP"= 56440:UDP:Pando Media Booster

R0 AlfaFF;AlfaFF File System mini-filter;c:\windows\system32\drivers\AlfaFF.sys [22/10/2008 2:39 PM 43184]
R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [24/07/2007 8:59 AM 38816]
R1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [19/03/2010 2:42 PM 110848]
R1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [19/03/2010 2:42 PM 38528]
R2 FPSensor;LTT-Corp Fingerprint Reader Driver (FPSensor.sys);c:\windows\system32\drivers\FPSensor.sys [22/10/2008 2:39 PM 20352]
R2 HssWd;Hotspot Shield Monitoring Service;c:\program files\Hotspot Shield\bin\hsswd.exe [9/01/2010 10:42 AM 285744]
R2 IGBASVC;iGroupTec Service;c:\program files\Acer\Acer Bio Protection\BASVC.exe [22/10/2008 2:39 PM 3481600]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe [19/03/2010 2:41 PM 80936]
R2 SAVService;Sophos Anti-Virus;c:\program files\Sophos\Sophos Anti-Virus\SavService.exe [19/03/2010 2:42 PM 98304]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [24/07/2007 8:59 AM 41216]
R3 ITEIRDA;ITE Infrared Device Driver;c:\windows\system32\drivers\ITEirda.sys [22/10/2008 2:59 PM 24576]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [15/08/2008 5:46 AM 284016]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [28/02/2006 11:00 PM 14336]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [19/03/2010 2:42 PM 14976]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WINRM REG_MULTI_SZ WINRM
.
Contents of the 'Scheduled Tasks' folder

2010-03-23 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 01:34]
.
.
——- Supplementary Scan ——-
.
uStart Page = https://intranet.cgs.vic.edu.au
uInternet Settings,ProxyOverride = local
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport; to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send to &Bluetooth; Device… - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
FF - ProfilePath - c:\documents and settings\12linnz\Application Data\Mozilla\Firefox\Profiles\myryunuq.default\
FF - plugin: c:\documents and settings\All Users\Application Data\NexonUS\NGM\npNxGameUS.dll
FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npPandoWebInst.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

—- FIREFOX POLICIES —-
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-DivXUpdate - c:\program files\DivX\DivX Update\DivXUpdate.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-27 13:22
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Sophos Message Router]
"ImagePath"="\"c:\program files\Sophos\Remote Management System\RouterNT.exe\" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\{95808DC4-FA4A-4c74-92FE-5B863F82066B}]
"ImagePath"="\??\c:\program files\CyberLink\PowerDVD\000.fcl"
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(1188)
c:\program files\Acer\Acer Bio Protection\CompPtc.dll
c:\program files\Acer\Acer Bio Protection\CustomRes.dll
c:\windows\system32\NBMatS1SDK.DLL
c:\program files\Acer\Acer Bio Protection\WinNotify.dll
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll

- - - - - - - > 'lsass.exe'(1244)
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll

- - - - - - - > 'explorer.exe'(2168)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\btncopy.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\Lavasoft\Ad-Aware 2007\aawservice.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Hotspot Shield\bin\openvpnas.exe
c:\program files\Hotspot Shield\HssWPR\hsssrv.exe
c:\windows\system32\IFXTCS.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
c:\windows\system32\IfxPsdSv.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\program files\Sophos\Remote Management System\ManagementAgentNT.exe
c:\program files\Sophos\AutoUpdate\ALsvc.exe
c:\program files\Sophos\Remote Management System\RouterNT.exe
c:\windows\RTHDCPL.EXE
c:\program files\Hotspot Shield\bin\openvpntray.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Infineon\Security Platform Software\PSDrt.exe
c:\program files\Infineon\Security Platform Software\SpTna.exe
c:\windows\system32\igfxext.exe
c:\docume~1\12linnz\LOCALS~1\Temp\RtkBtMnt.exe
c:\windows\TEMP\sophos_autoupdate1.dir\alupdate.exe
.
**************************************************************************
.
Completion time: 2010-03-27 13:26:42 - machine was rebooted
ComboFix-quarantined-files.txt 2010-03-27 02:26

Pre-Run: 104,339,636,224 bytes free
Post-Run: 104,288,755,712 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 2463FD8A79CE3A28267D95F1AC93B1C9
Post #7
It seems to run fine. Once in a while it stalls if it has been on for a while, i.e. if I'm watching a movie my screen will freeze for about 2 seconds then continue on playing. Other than that it seems pretty fine, I haven't got anymore malware notifications.
Post #8
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    If you used DeFogger
    You must remember to re-enable your Emulation drivers once we are finished, double click DeFogger to run the tool.

    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

    Your Emulation drivers are now re-enabled.


    To be on the safe side, I would also change all my passwords.



    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI