Spyware / Malware / Virus Removal

[Resolved] Anitvirus XP 2010 Infection

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uralmosti Topic Starter

Post #1March 8, 2010, 12:22 AM UTC last edited March 8, 2010, 12:28 AM UTC

My daughters laptop has this annoying infection 'Antivirus XP 2010'. It also takes hold of the browser (IE, in this case) and will not allow navigation away from the homepage. This has the affect of making it very tedious when trying to remove (as per your instructions) as the need to post details to 'Infection Removal', for example, does not appear possible (at first). I have used another laptop of mine to enable me to read the instructions from one machine, download the programs (ATM & MBAM, Malware Bytes Anti-Malware) to that same machine, and then transfer the programs to the infected machine, and run them. This I have done (Run the programs). I have saved the Notepad LOG file which reported the actions of 'Malware Bytes Anti-Malware' 'Perform quick scan' 'SCAN'. I have Re-Booted the infected laptop and observed that it still has the infection (despite my anticipation at seeing MBAW having located and deleted many infections). I have posted here the text of the initial scan log (this is being done on the other machine, rather than the infected one because of the browser issue described earlier).

Malwarebytes' Anti-Malware 1.44
Database version: 3834
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

07/03/2010 23:33:49
mbam-log-2010-03-07 (23-33-49).txt

Scan type: Quick Scan
Objects scanned: 119424
Time elapsed: 10 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 13
Registry Values Infected: 5
Registry Data Items Infected: 9
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{daed9266-8c28-4c1c-8b58-5c66eff1d302} (Search.Hijacker) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{90b8b761-df2b-48ac-bbe0-bcc03a819b3b} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f10587e9-0e47-4cbe-abcd-7dd20b862223} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Online Add-on (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ShoppingReport (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IE Custom Tools (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Information Center (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{90b8b761-df2b-48ac-bbe0-bcc03a819b3b} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\smss32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.safetyincludes.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securemanaging.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securewebinfo.com (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\buy-Internet-security10.com\http (Hijack.TrustedZone) -> Bad: (2) Good: (4) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\buy-Internet-security10.com\http (Hijack.TrustedZone) -> Bad: (2) Good: (4) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\is-soft-download.com\http (Hijack.TrustedZone) -> Bad: (2) Good: (4) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\is-software-download.com\http (Hijack.TrustedZone) -> Bad: (2) Good: (4) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\is-software-download25.com\http (Hijack.TrustedZone) -> Bad: (2) Good: (4) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\.exe\(default) (Hijacked.exeFile) -> Bad: (secfile) Good: (exefile) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Online Add-on (Trojan.Zlob) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Online Add-on\ot.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Online Add-on\ts.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Samantha Grimes\Application Data\Microsoft\Internet Explorer\Quick Launch\Internet Security 2010.lnk (Rogue.InternetSecurity2010) -> Quarantined and deleted successfully.
C:\Documents and Settings\Samantha Grimes\Favorites\Online Security Test.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\41.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

I am posting this on my other machine, rather than the affected / infected one, because of the browser issue I described above. I am running a Full MBAW Scan on the infected machine presently and await the outcome with interest.

I hope from this you are able to provide further help and assistance - I await in anticipation of your professional help - kind regards.

LDTate

Post #2March 8, 2010, 12:25 AM UTC

[external image: Posted Image]

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.

Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.

If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.

Please do not delete anything unless instructed to.

We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache

Next:

Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
Double click on ComboFix.exe & follow the prompts.

Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

Note: If you have SP3, use the SP2 package.If Vista or Windows 7, skip the Recovery Console part
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Also please describe how your computer behaves at the moment.

uralmosti

Post #3March 8, 2010, 2:57 AM UTC

ComboFix 10-03-07.02 - Samantha Grimes 08/03/2010 2:38.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1014.537 [GMT 0:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Samantha Grimes\Local Settings\Application Data\MSASCui.exe
c:\documents and settings\Samantha Grimes\Local Settings\Temporary Internet Files\11mNB.jpg
c:\documents and settings\Samantha Grimes\Local Settings\Temporary Internet Files\8BB476K5n.jpg
c:\documents and settings\Samantha Grimes\Local Settings\Temporary Internet Files\nM815b.jpg
c:\documents and settings\Samantha Grimes\Local Settings\Temporary Internet Files\yPoobM.jpg
c:\program files\Helper
c:\program files\Internet Explorer\SET1EA4.tmp
c:\program files\Internet Explorer\SET1EA5.tmp
c:\program files\Internet Explorer\SET1EA7.tmp
c:\program files\Internet Explorer\SET1F08.tmp
c:\program files\Internet Explorer\SET1F09.tmp
c:\program files\Internet Explorer\SET1F0A.tmp
C:\s
c:\windows\admintxt.txt
c:\windows\system32\11478.exe
c:\windows\system32\11942.exe
c:\windows\system32\15724.exe
c:\windows\system32\16827.exe
c:\windows\system32\18467.exe
c:\windows\system32\19169.exe
c:\windows\system32\23281.exe
c:\windows\system32\24464.exe
c:\windows\system32\26500.exe
c:\windows\system32\26962.exe
c:\windows\system32\28145.exe
c:\windows\system32\29358.exe
c:\windows\system32\2995.exe
c:\windows\system32\4827.exe
c:\windows\system32\491.exe
c:\windows\system32\5705.exe
c:\windows\system32\6334.exe
c:\windows\system32\9961.exe
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2010-02-08 to 2010-03-08 )))))))))))))))))))))))))))))))
.

2010-03-07 23:45 . 2010-03-07 23:45 152576 —-a-w- c:\documents and settings\Samantha Grimes\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2010-03-07 23:06 . 2010-03-07 23:06 ——– d—–w- c:\documents and settings\Samantha Grimes\Application Data\Malwarebytes
2010-03-07 23:06 . 2010-01-07 16:07 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-07 23:06 . 2010-03-07 23:31 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-03-07 23:06 . 2010-03-07 23:06 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-03-07 23:06 . 2010-01-07 16:07 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-03-07 17:14 . 2009-12-16 14:42 43008 —-a-w- c:\documents and settings\Samantha Grimes\Application Data\Mozilla\Firefox\Profiles\gt57b8rg.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbarloader.dll
2010-03-07 17:14 . 2009-12-16 14:42 340480 —-a-w- c:\documents and settings\Samantha Grimes\Application Data\Mozilla\Firefox\Profiles\gt57b8rg.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff2.dll
2010-03-07 17:13 . 2009-12-16 14:41 346624 —-a-w- c:\documents and settings\Samantha Grimes\Application Data\Mozilla\Firefox\Profiles\gt57b8rg.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff3.dll
2010-03-07 17:13 . 2009-12-16 14:42 872960 —-a-w- c:\documents and settings\Samantha Grimes\Application Data\Mozilla\Firefox\Profiles\gt57b8rg.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
2010-02-27 01:37 . 2010-02-12 10:03 293376 ——w- c:\windows\system32\browserchoice.exe
2010-02-26 22:10 . 2010-02-26 22:10 ——– d-sh–w- c:\documents and settings\Samantha Grimes\IECompatCache
2010-02-26 16:28 . 2010-02-26 16:28 ——– d—–w- c:\program files\McAfeeMOBK
2010-02-26 16:27 . 2010-02-05 21:13 54776 —-a-w- c:\windows\system32\drivers\MOBK.sys
2010-02-26 16:27 . 2010-02-26 16:27 ——– d—–w- c:\program files\McAfee Online Backup
2010-02-26 16:26 . 2010-01-05 18:04 9344 —-a-w- c:\windows\system32\drivers\mfeclnk.sys
2010-02-26 16:26 . 2010-01-05 18:04 88480 —-a-w- c:\windows\system32\drivers\mfendisk.sys
2010-02-26 16:26 . 2010-01-05 18:04 83496 —-a-w- c:\windows\system32\drivers\mferkdet.sys
2010-02-26 16:26 . 2010-01-05 18:04 82952 —-a-w- c:\windows\system32\drivers\mfetdi2k.sys
2010-02-26 16:26 . 2010-01-05 18:04 55456 —-a-w- c:\windows\system32\drivers\cfwids.sys
2010-02-26 16:26 . 2010-01-05 18:04 51688 —-a-w- c:\windows\system32\drivers\mfebopk.sys
2010-02-26 16:26 . 2010-01-05 18:04 312584 —-a-w- c:\windows\system32\drivers\mfefirek.sys
2010-02-26 16:26 . 2010-01-05 18:04 152320 —-a-w- c:\windows\system32\drivers\mfeavfk.sys
2010-02-26 16:26 . 2010-02-26 16:26 ——– d—–w- c:\program files\Common Files\Mcafee
2010-02-26 16:25 . 2010-02-26 16:25 ——– d—–w- c:\program files\McAfee.com
2010-02-26 16:25 . 2010-02-26 18:19 ——– d—–w- c:\program files\McAfee
2010-02-26 16:07 . 2010-02-26 19:27 ——– d—–w- c:\documents and settings\All Users\Application Data\McAfee
2010-02-26 15:31 . 2010-02-26 15:31 ——– d—–w- c:\documents and settings\Samantha Grimes\Local Settings\Application Data\Citrix
2010-02-26 15:31 . 2010-02-26 15:31 61224 —-a-w- c:\documents and settings\Samantha Grimes\GoToAssistDownloadHelper.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-08 02:44 . 2009-11-30 13:18 ——– d—–w- c:\documents and settings\Samantha Grimes\Application Data\Skype
2010-03-08 02:44 . 2008-06-03 21:42 ——– d—–w- c:\documents and settings\All Users\Application Data\Kontiki
2010-03-08 02:11 . 2009-11-30 13:20 ——– d—–w- c:\documents and settings\Samantha Grimes\Application Data\skypePM
2010-03-07 23:47 . 2006-04-12 10:30 ——– d—–w- c:\program files\Java
2010-03-07 23:45 . 2009-11-17 06:39 79488 —-a-w- c:\documents and settings\Samantha Grimes\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2010-02-28 10:17 . 2009-11-09 22:12 ——– d—–w- c:\program files\Common Files\Adobe AIR
2010-02-28 10:14 . 2009-11-09 22:12 38784 —-a-w- c:\documents and settings\Samantha Grimes\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-02-26 15:17 . 2006-04-12 10:15 ——– d—–w- c:\program files\Google
2010-02-05 10:39 . 2010-02-05 10:39 251376 —-a-w- c:\documents and settings\Samantha Grimes\Application Data\Mozilla\plugins\npgoogletalk.dll
2010-01-05 18:04 . 2010-01-05 18:04 95568 —-a-w- c:\windows\system32\drivers\mfeapfk.sys
2010-01-05 18:04 . 2010-01-05 18:04 385536 —-a-w- c:\windows\system32\drivers\mfehidk.sys
2009-12-31 16:50 . 2004-08-04 08:00 353792 —-a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14 . 2004-08-04 08:00 916480 —-a-w- c:\windows\system32\wininet.dll
2009-12-16 18:43 . 2004-08-04 08:00 343040 —-a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08 . 2004-08-04 08:00 33280 —-a-w- c:\windows\system32\csrsrv.dll
2009-12-08 19:26 . 2004-08-04 08:00 2145280 —-a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 18:43 . 2004-08-04 08:00 2023936 —-a-w- c:\windows\system32\ntkrnlpa.exe
2010-01-05 18:04 . 2010-02-26 16:26 24376 —-a-w- c:\program files\mozilla firefox\components\Scriptff.dll
2006-09-07 15:30 . 2006-09-07 15:30 22 –sha-w- c:\windows\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK]
@="{3c3f3c1a-9153-7c05-f938-622e7003894d}"
[HKEY_CLASSES_ROOT\CLSID\{3c3f3c1a-9153-7c05-f938-622e7003894d}]
2010-02-05 21:14 2871608 —-a-w- c:\program files\McAfee Online Backup\MOBKshell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK2]
@="{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}"
[HKEY_CLASSES_ROOT\CLSID\{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}]
2010-02-05 21:14 2871608 —-a-w- c:\program files\McAfee Online Backup\MOBKshell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK3]
@="{b4caf489-1eec-c617-49ad-8d7088598c06}"
[HKEY_CLASSES_ROOT\CLSID\{b4caf489-1eec-c617-49ad-8d7088598c06}]
2010-02-05 21:14 2871608 —-a-w- c:\program files\McAfee Online Backup\MOBKshell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\HOMERunner.exe" [2008-02-18 206184]
"kdx"="c:\program files\Kontiki\KHost.exe" [2008-02-27 1032376]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2004-11-22 307200]
"Google Update"="c:\documents and settings\Samantha Grimes\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-06-23 133104]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-08-17 39408]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2009-10-09 25623336]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-11-02 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-11-02 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-11-02 118784]
"High Definition Audio Property Page Shortcut"="CHDAudPropShortcut.exe" [2005-12-28 61952]
"DetectorApp"="c:\program files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe" [2005-10-20 102400]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-11-11 761945]
"hpWirelessAssistant"="c:\program files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2005-11-16 503808]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 49152]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2005-12-12 94208]
"eabconfg.cpl"="c:\program files\HPQ\Quick Launch Buttons\EabServr.exe" [2005-12-22 405504]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2005-05-18 233534]
"RecGuard"="c:\windows\SMINST\RecGuard.exe" [2005-10-11 1187840]
"DeleteLog"="c:\windows\system32\oobe\DeleteLog.exe" [2005-01-06 36864]
"PrinTray"="c:\windows\System32\spool\DRIVERS\W32X86\2\printray.exe" [2000-07-07 36864]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 4.0\apdproxy.exe" [2005-09-09 57344]
"4oD"="c:\program files\Kontiki\KHost.exe" [2008-02-27 1032376]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-10-01 111936]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-01-06 290088]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2010-02-03 1179952]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\Samantha Grimes\Start Menu\Programs\Startup\
BBC iPlayer Desktop.lnk - c:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe [2009-11-9 95232]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2005-9-24 73728]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Kontiki\\KService.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Spotify\\spotify.exe"=
"c:\\Documents and Settings\\Samantha Grimes\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.dll"=
"c:\\Documents and Settings\\Samantha Grimes\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Common Files\\Mcafee\\McSvcHost\\McSvHost.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [26/02/2010 16:26 82952]
R1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [26/02/2010 16:27 54776]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [26/02/2010 16:26 271480]
R2 McMPFSvc;McAfee Personal Firewall;"c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [26/02/2010 16:26 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [26/02/2010 16:26 271480]
R2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\Mcafee\SystemCore\mfefire.exe [26/02/2010 16:26 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\Mcafee\SystemCore\mfevtps.exe [26/02/2010 16:26 141792]
R2 MOBKbackup;McAfee Online Backup;c:\program files\McAfee Online Backup\MOBKbackup.exe [05/02/2010 21:14 229688]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [26/02/2010 16:26 55456]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [26/02/2010 16:26 312584]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [26/02/2010 16:26 88480]
S2 gupdate1ca1f255f582586;Google Update Service (gupdate1ca1f255f582586);c:\program files\Google\Update\GoogleUpdate.exe [17/08/2009 10:27 133104]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [26/02/2010 16:26 88480]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [26/02/2010 16:26 83496]

— Other Services/Drivers In Memory —

*Deregistered* - mfeavfk01
.
Contents of the 'Scheduled Tasks' folder

2010-03-01 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2010-03-08 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20]

2010-03-08 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-08-17 10:27]

2010-03-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-08-17 10:27]

2010-03-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-08-17 10:27]

2010-03-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3029484904-1962745358-3587428502-1006Core.job
- c:\documents and settings\Samantha Grimes\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-06-23 23:31]

2010-03-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3029484904-1962745358-3587428502-1006UA.job
- c:\documents and settings\Samantha Grimes\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-06-23 23:31]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.co.uk/ig?hl=en
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Open in new background tab - c:\program files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?0c05cca2f7da4746bd3d63d679712f6a
IE: Open in new foreground tab - c:\program files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?0c05cca2f7da4746bd3d63d679712f6a
FF - ProfilePath - c:\documents and settings\Samantha Grimes\Application Data\Mozilla\Firefox\Profiles\gt57b8rg.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - component: c:\program files\Mozilla Firefox\components\Scriptff.dll
FF - plugin: c:\documents and settings\Samantha Grimes\Application Data\Mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\Samantha Grimes\Local Settings\Application Data\Google\Update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1636.7222\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npBBCPlugin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-08 02:44
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe????????????n??|?P???? ???B?????????????hLC? ??????

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-03-08 02:47:34
ComboFix-quarantined-files.txt 2010-03-08 02:47

Pre-Run: 16,161,579,008 bytes free
Post-Run: 16,160,874,496 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 2DF05291F12FAC851F2DA040D8D532DC

LDTate

Post #4March 8, 2010, 3:05 AM UTC

Good job

The following will implement some cleanup procedures as well as reset System Restore points:

Click START then RUN
Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
- [external image: Posted Image]
If you used DeFogger
You must remember to re-enable your Emulation drivers once we are finished, double click DeFogger to run the tool.
- The application window will appear
- Click the Re-enable button to re-enable your CD Emulation drivers
- Click Yes to continue
- A 'Finished!' message will appear
- Click OK
- DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.

To be on the safe side, I would also change all my passwords.

Here's my usual all clean post

Log looks good
- Make your Internet Explorer more secure - This can be done by following these simple instructions:
  - From within Internet Explorer click on the Tools menu and then click on Options.
  - Click once on the Security tab
  - Click once on the Internet icon so it becomes highlighted.
  - Click once on the Custom Level button.
  - Change the Download signed ActiveX controls to Prompt
  - Change the Download unsigned ActiveX controls to Disable
  - Change the Initialize and script ActiveX controls not marked as safe to Disable
  - Change the Installation of desktop items to Prompt
  - Change the Launching programs and files in an IFRAME to Prompt
  - Change the Navigate sub-frames across different domains to Prompt
  - When all these settings have been made, click on the OK button.
  - If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Next press the Apply button and then the OK to exit the Internet Properties page.
Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
This will ensure your computer has always the latest security updates available installed on your computer.
If there are new updates to install, install them immediately, reboot your computer, and revisit the site
until there are no more critical updates.
Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would suggest you read How to Prevent Malware:

uralmosti

Post #5March 8, 2010, 4:41 AM UTC

Laptop appears good and virus free. Thank you for your help. 100% quality.

LDTate

Post #6March 8, 2010, 5:26 PM UTC

You're more then welcome. Glad we were able to help Peace be with you

LDTate

Post #7March 8, 2010, 5:26 PM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatthetech.com/you_Infected_t106388.html
and start a New Topic.

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