[Closed] Spyware Trojan spm/lx pop-ups

Need help! Slow! Security Essential 2010 Trial Version kepp popping up! Keep saying my computer is infected.

Hello there, johnjohn



I'm Conspire, I'll be glad to help you with your computer problems.

Please observe these rules while we work:

• Read the entire procedure
• It is important to perform ALL actions in sequence.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Stick with me till you're given the all clear.
• Remember, absence of symptoms does not mean the infection is all gone.
• Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.

Please be advised, as I am still in training, all my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advise.
This may cause a delay, but I will do my best to keep it as short as possible.

Please bear with me, I will post back to you as soon as I can.

IMPORTANT NOTE : Please do not delete anything unless instructed to.

Hi,

• Download OTL to your desktop.
• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
  Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.

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[external image: Posted Image]
Download GMER Rootkit Scanner from here or here.

• Extract the contents of the zipped file to desktop.
• Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
• If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.
  
  [external image: Posted Image]
  Click the image to enlarge it
  
• In the right panel, you will see several boxes that have been checked. Uncheck the following …
  • Sections
  • IAT/EAT
  • Drives/Partition other than Systemdrive (typically C:\)
  • Show All (don't miss this one)
• Then click the Scan button & wait for it to finish.
• Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  
• Save it where you can easily find it, such as your desktop, and attach it in your reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
===================================================

On your next reply please post :
OTL log
GMER log

Good Day!

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