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[Resolved] mamapome.dll error message


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10 replies to this topic

#1 Dancin' Homer

Dancin' Homer

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  • 5 posts

Posted 27 October 2009 - 09:04 PM

Greetings,

I'm running windows XP on a 4-year old Dell Latitude D810.
I had some virus problems, so I bought Norton Antivirus and after some of the first scans caught and removed/quarantined viruses, the past few full scans have been clean (same for Ad-Aware). I have rebooted a couple times and re-run the full scans, and they come up clean.
However, at startup, after logging into Windows, right when Windows loads I get an error message:

RUNDLL
Error loading c:\windows\system32\mamapome.dll
The specified module could not be found

This error message only appeared after I got the viruses. I think it's a remnant from the viruses. In particular, I'm concerned that some of the viruses tweaked my registry, and that the problems could re-appear. I would like to do what is necessary to stop this error message from coming up each time I start up. I hope that in so doing we will be able to flush out any other remnants of these viruses. I attached a bmp file of the error window.

The viruses I had and that were treated by Norton Antivirus are:
a0142153.exe (Packed.Generic.261) [Quarantined]
1d.tmp (Packed.Generic.261) [Quarantined]
wow64main.exe (CoreGuardAntivirus2009)[Quarantined]
sdra64.exe (Packed.Generic.261) [Quarantined]
a0142085.dll (Suspicious.Cloud) [Quarantined]
a0142059.exe (Downloader) [Quarantined]
a0142058.dll (Suspicious.Cloud) [Quarantined]
a0141769.dll (Suspicious.Cloud) [Quarantined]
a0141597.dll (Suspicious.Cloud) [Quarantined]
installer.exe (Backdoor.Tidserv) [Quarantined]
rdl259.tmp.exe (Infostealer.Banker.C) [Quarantined]
zimzapa.dll (Suspicious.Cloud) [Quarantined]
tozewala.dll (Suspicious.Cloud) [Quarantined]
fohajifu.dll (Suspicious.Cloud) [Quarantined]
zelokore.dll (Suspicious.Cloud) [Quarantined]
logon.exe (Downloader) [Quarantined]


RootRepeal.txt

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/27 22:30
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xED968000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7B15000 Size: 8192 File Visible: No Signed: -
Status: -

Name: Ironx86.SYS
Image Path: C:\WINDOWS\system32\drivers\NAV\1100000.088\Ironx86.SYS
Address: 0xEDA48000 Size: 126976 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xEBF70000 Size: 49152 File Visible: No Signed: -
Status: -

Name: SYMDS.SYS
Image Path: SYMDS.SYS
Address: 0xF7246000 Size: 352256 File Visible: No Signed: -
Status: -

Name: SYMEFA.SYS
Image Path: SYMEFA.SYS
Address: 0xF7382000 Size: 180224 File Visible: No Signed: -
Status: -

SSDT
-------------------
#: 012 Function Name: NtAlertResumeThread
Status: Hooked by "<unknown>" at address 0x86ea4558

#: 013 Function Name: NtAlertThread
Status: Hooked by "<unknown>" at address 0x86ec2160

#: 017 Function Name: NtAllocateVirtualMemory
Status: Hooked by "<unknown>" at address 0x86e736a0

#: 019 Function Name: NtAssignProcessToJobObject
Status: Hooked by "<unknown>" at address 0x86eb85b0

#: 031 Function Name: NtConnectPort
Status: Hooked by "<unknown>" at address 0x86e90dd0

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xedb7c210

#: 043 Function Name: NtCreateMutant
Status: Hooked by "<unknown>" at address 0x86f8c0e0

#: 052 Function Name: NtCreateSymbolicLinkObject
Status: Hooked by "<unknown>" at address 0x86d86ba0

#: 053 Function Name: NtCreateThread
Status: Hooked by "<unknown>" at address 0x8705e480

#: 057 Function Name: NtDebugActiveProcess
Status: Hooked by "<unknown>" at address 0x86ef5b50

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xedb7c490

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xedb7c9f0

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "<unknown>" at address 0x86eae008

#: 083 Function Name: NtFreeVirtualMemory
Status: Hooked by "<unknown>" at address 0x86d3f3b8

#: 089 Function Name: NtImpersonateAnonymousToken
Status: Hooked by "<unknown>" at address 0x86e9e008

#: 091 Function Name: NtImpersonateThread
Status: Hooked by "<unknown>" at address 0x86ea4320

#: 097 Function Name: NtLoadDriver
Status: Hooked by "<unknown>" at address 0x86ec54f8

#: 108 Function Name: NtMapViewOfSection
Status: Hooked by "<unknown>" at address 0x8707a518

#: 114 Function Name: NtOpenEvent
Status: Hooked by "<unknown>" at address 0x86ea46f0

#: 119 Function Name: NtOpenKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xedb7c7a0

#: 122 Function Name: NtOpenProcess
Status: Hooked by "<unknown>" at address 0x86eb9f20

#: 123 Function Name: NtOpenProcessToken
Status: Hooked by "<unknown>" at address 0x86f04ac0

#: 125 Function Name: NtOpenSection
Status: Hooked by "<unknown>" at address 0x86ebe0f8

#: 128 Function Name: NtOpenThread
Status: Hooked by "<unknown>" at address 0x86eb5da0

#: 137 Function Name: NtProtectVirtualMemory
Status: Hooked by "<unknown>" at address 0x86d7ce30

#: 206 Function Name: NtResumeThread
Status: Hooked by "<unknown>" at address 0x86ea3838

#: 213 Function Name: NtSetContextThread
Status: Hooked by "<unknown>" at address 0x86eb7c10

#: 228 Function Name: NtSetInformationProcess
Status: Hooked by "<unknown>" at address 0x86fc52d8

#: 240 Function Name: NtSetSystemInformation
Status: Hooked by "<unknown>" at address 0x86f26d70

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xedb7cc40

#: 253 Function Name: NtSuspendProcess
Status: Hooked by "<unknown>" at address 0x86eb7df0

#: 254 Function Name: NtSuspendThread
Status: Hooked by "<unknown>" at address 0x86ee0308

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "<unknown>" at address 0x86ef3008

#: 258 Function Name: NtTerminateThread
Status: Hooked by "<unknown>" at address 0x86ea3d00

#: 267 Function Name: NtUnmapViewOfSection
Status: Hooked by "<unknown>" at address 0x86eb87c8

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "<unknown>" at address 0x86ddb720

==EOF==



DDS.txt

DDS (Ver_09-06-26.01) - NTFSx86
Run by Student at 22:26:40.71 on Tue 10/27/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_03
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.353 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\basfipm.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Broadcom\Security Platform Software\PSDsrvc.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Norton AntiVirus\Engine\17.1.0.14\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\Engine\17.1.0.14\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Administrator\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.law.virginia.edu/
uDefault_Page_URL = hxxp://www.dell.com/
uSearch Bar =
mDefault_Page_URL = hxxp://www.dell.com/
mStart Page = hxxp://www.dell.com/
mSearch Bar =
uInternet Settings,ProxyOverride = 127.0.0.1;<local>
uSearchAssistant =
uCustomizeSearch =
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\17.1.0.14\IPSBHO.DLL
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [StatusClient] c:\program files\hewlett-packard\toolbox2.0\apache tomcat 4.0\webapps\toolbox\statusclient\StatusClient.exe /auto
mRun: [TomcatStartup] c:\program files\hewlett-packard\toolbox2.0\hpbpsttp.exe
mRun: [OrderReminder] //~c:\program files\hewlett-packard\orderreminder\orderreminder\orderreminder.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [Motive SmartBridge] //~c:\progra~1\virtua~1\smartb~1\sprintdslalert.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Acrobat Assistant 8.0] //~c:\program files\adobe\acrobat 8.0\acrobat\acrotray.exe
mRun: [<NO NAME>]
mRun: [Verizon_McciTrayApp] c:\program files\verizon\McciTrayApp.exe
mRun: [sepezahih] Rundll32.exe "c:\windows\system32\mamapome.dll",a
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
uPolicies-explorer: NoRecentDocsNetHood = 01000000
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: ActiveGS.cab - hxxp://www.virtualapple.com/activegs.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} - hxxp://site.ebrary.com/lib/uvalib/support/plugins/ebraryRdr.cab
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1111677828890
DPF: {6F750202-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {6F750203-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_03-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {ECB67F57-8099-4DCC-AB8B-93852E494947} - hxxps://relativity.proskauer.com/Relativity/ActiveX/webclientmanager.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: IfxWlxEN - IfxWlxEN.dll
Notify: PSDNtfy - c:\program files\broadcom\security platform software\PSDNtfy.dll
Notify: WRNotifier - WRLogonNTF.dll
AppInit_DLLs: c:\windows\system32\zubadira.dll c:\windows\system32\mamapome.dll,
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: vawodilah - {a4884e7a-4737-4a75-bd9a-9fac94dc1298} - c:\windows\system32\zubadira.dll
SSODL: rotibogup - {5fcfa6e1-433f-4591-beeb-ce4c76147779} - c:\windows\system32\mamapome.dll
STS: tokatiluy: {a4884e7a-4737-4a75-bd9a-9fac94dc1298} - c:\windows\system32\zubadira.dll
STS: jugezatag: {5fcfa6e1-433f-4591-beeb-ce4c76147779} - c:\windows\system32\mamapome.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\v68q23n2.default\
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\documents and settings\administrator\application data\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-10-25 64288]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1101000.00e\SymDS.sys [2009-10-27 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1101000.00e\SymEFA.sys [2009-10-27 171056]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\bashdefs\20091013.001\BHDrvx86.sys [2009-10-27 508976]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1101000.00e\cchpx86.sys [2009-10-27 501888]
R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [2004-3-25 29283]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1101000.00e\Ironx86.sys [2009-10-27 114736]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\17.1.0.14\ccSvcHst.exe [2009-10-27 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-10-25 102448]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2005-3-14 80384]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\ipsdefs\20091021.001\IDSXpx86.sys [2009-10-25 329080]
R3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1170768]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\virusdefs\20091027.025\NAVENG.SYS [2009-10-27 84912]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\virusdefs\20091027.025\NAVEX15.SYS [2009-10-27 1323568]
S2 IcRecUsb;IC Recorder Driver;c:\windows\system32\drivers\IcRecUsb.sys [2005-10-27 17432]

=============== Created Last 30 ================

2009-10-25 22:33 124,976 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-10-25 22:33 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-10-25 22:33 7,443 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-10-25 22:33 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-10-25 22:32 <DIR> --d----- c:\windows\system32\drivers\NAV
2009-10-25 22:32 <DIR> --d----- c:\program files\Norton AntiVirus
2009-10-25 22:02 <DIR> --d----- c:\program files\NortonInstaller
2009-10-25 22:02 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-10-25 21:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Norton
2009-10-25 21:07 <DIR> --d----- c:\windows\LMI24.tmp
2009-10-25 01:55 15,688 a------- c:\windows\system32\lsdelete.exe
2009-10-25 01:46 64,288 a------- c:\windows\system32\drivers\Lbd.sys
2009-10-24 22:02 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-10-03 15:54 49,152 a------- c:\windows\system32\PRTSERV.dll
2009-10-03 15:54 <DIR> --d----- c:\program files\Print Server
2009-10-03 15:51 <DIR> --d----- c:\program files\Linksys

==================== Find3M ====================

2009-09-25 01:37 667,136 a------- c:\windows\system32\wininet.dll
2009-09-25 01:37 667,136 -------- c:\windows\system32\dllcache\wininet.dll
2009-09-25 01:37 627,712 -------- c:\windows\system32\dllcache\urlmon.dll
2009-09-25 01:37 3,070,976 -------- c:\windows\system32\dllcache\mshtml.dll
2009-09-25 01:37 1,509,888 -------- c:\windows\system32\dllcache\shdocvw.dll
2009-09-25 01:37 81,920 a------- c:\windows\system32\ieencode.dll
2009-09-25 01:37 81,920 -------- c:\windows\system32\dllcache\ieencode.dll
2009-09-11 10:18 136,192 a------- c:\windows\system32\msv1_0.dll
2009-09-11 10:18 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 17:03 58,880 a------- c:\windows\system32\msasn1.dll
2009-09-04 17:03 58,880 -------- c:\windows\system32\dllcache\msasn1.dll
2009-08-26 04:00 247,326 a------- c:\windows\system32\strmdll.dll
2009-08-26 04:00 247,326 -------- c:\windows\system32\dllcache\strmdll.dll
2009-08-13 11:16 512,000 -------- c:\windows\system32\dllcache\jscript.dll
2009-08-06 19:24 327,896 a------- c:\windows\system32\dllcache\wucltui.dll
2009-08-06 19:24 209,632 a------- c:\windows\system32\dllcache\wuweb.dll
2009-08-06 19:24 35,552 a------- c:\windows\system32\dllcache\wups.dll
2009-08-06 19:24 53,472 a------- c:\windows\system32\dllcache\wuauclt.exe
2009-08-06 19:24 96,480 a------- c:\windows\system32\dllcache\cdm.dll
2009-08-06 19:23 575,704 a------- c:\windows\system32\dllcache\wuapi.dll
2009-08-06 19:23 1,929,952 a------- c:\windows\system32\dllcache\wuaueng.dll
2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 05:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-08-04 20:44 2,189,184 a------- c:\windows\system32\ntoskrnl.exe
2009-08-04 20:44 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-08-04 11:13 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-08-04 10:20 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-08-04 10:20 2,066,048 a------- c:\windows\system32\ntkrnlpa.exe
2009-08-04 10:20 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2006-08-31 21:30 539 a------- c:\program files\INSTALL.LOG
2005-09-14 08:24 33,280 a------- c:\program files\EndProcess.exe
2009-07-24 19:59 38,912 a--sh--- c:\windows\system32\raritazu.dll
2009-07-25 16:22 38,912 a--sh--- c:\windows\system32\zizakohe.dll

============= FINISH: 22:27:25.96 ===============

Attached Files


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#2 CatByte

CatByte

    Classroom Administrator

  • Classroom Admin
  • 21,059 posts
  • MVP

Posted 28 October 2009 - 05:38 AM

Hi,

Your computer is still infected,

Please do the following:

Download ComboFix from either of these locations:
Link 1
Link 2


VERY IMPORTANT !!!
Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#3 Dancin' Homer

Dancin' Homer

    New Member

  • Authentic Member
  • Pip
  • 5 posts

Posted 28 October 2009 - 09:54 PM

Thank you for your help. I got the same mamapome.dll error message when I booted my computer. Otherwise, the computer seems to be running normally. I don't know if it's any help, but I think the files that caused the virus were downloaded on Oct. 25 or 26.

Here is the ComboFix.txt log

Please let me know what my next steps should be.
Thank you.

ComboFix 09-10-28.01 - Student 10/28/2009 23:39.1.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.414 [GMT -4:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\program files\Common Files\Real\WeatherBug\MiniBugTransporter.dll
c:\program files\INSTALL.LOG
c:\recycler\S-1-5-21-3206386231-3388873705-2248939282-500
c:\windows\system32\drivers\fad.sys
c:\windows\system32\MabryObj.dll
c:\windows\system32\raritazu.dll
c:\windows\system32\w32apiw.dll
c:\windows\system32\zizakohe.dll
c:\windows\version.txt

----- BITS: Possible infected sites -----

hxxp://spftrl.digitalriver.com
hxxp://liveupdate.symantec.com
hxxp://definitions.symantec.com
.
((((((((((((((((((((((((( Files Created from 2009-09-28 to 2009-10-29 )))))))))))))))))))))))))))))))
.

2009-10-28 02:21 . 2009-10-28 02:21 -------- d-----w- c:\program files\ERUNT
2009-10-26 02:33 . 2009-10-26 02:33 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-10-26 02:33 . 2009-10-26 02:33 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-10-26 02:32 . 2009-10-27 23:06 -------- d-----w- c:\windows\system32\drivers\NAV
2009-10-26 02:32 . 2009-10-26 02:32 -------- d-----w- c:\program files\Norton AntiVirus
2009-10-26 02:32 . 2009-10-26 02:32 -------- d-----w- c:\program files\Windows Sidebar
2009-10-26 02:02 . 2009-10-26 02:02 -------- d-----w- c:\program files\NortonInstaller
2009-10-26 02:02 . 2009-10-26 02:02 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-10-26 01:58 . 2009-10-26 02:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2009-10-26 01:09 . 2009-10-26 01:09 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\ICS
2009-10-26 01:07 . 2009-10-26 01:07 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\ICS
2009-10-26 01:07 . 2009-10-26 01:14 -------- d-----w- c:\windows\LMI24.tmp
2009-10-25 05:55 . 2009-09-03 09:17 15688 ----a-w- c:\windows\system32\lsdelete.exe
2009-10-25 05:46 . 2009-09-23 12:55 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-10-25 02:02 . 2009-10-25 02:02 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-10-03 19:54 . 2009-10-03 19:54 -------- d-----w- c:\program files\Print Server
2009-10-03 19:54 . 2003-04-08 15:13 49152 ----a-w- c:\windows\system32\PRTSERV.dll
2009-10-03 19:51 . 2009-10-03 19:52 -------- d-----w- c:\program files\Linksys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-10-29 01:37 . 2008-04-26 19:45 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2009-10-27 03:21 . 2005-03-24 15:47 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-10-26 02:33 . 2005-03-24 15:47 -------- d-----w- c:\program files\Symantec
2009-10-26 02:33 . 2009-10-26 02:33 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-10-26 02:33 . 2009-10-26 02:33 7443 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-10-26 02:08 . 2005-03-24 15:47 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
2009-10-25 02:02 . 2005-09-20 03:50 -------- d-----w- c:\program files\Lavasoft
2009-10-25 02:01 . 2008-04-18 23:27 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-10-25 02:01 . 2005-09-20 03:50 -------- d-----w- c:\documents and settings\Administrator\Application Data\Lavasoft
2009-10-10 16:12 . 2008-08-08 13:19 -------- d-----w- c:\program files\TVAnts
2009-10-04 17:53 . 2005-03-24 18:06 -------- d-----w- c:\documents and settings\All Users\Application Data\QuickTime
2009-10-04 17:05 . 2007-10-10 03:06 -------- d-----w- c:\documents and settings\Administrator\Application Data\Move Networks
2009-09-25 05:37 . 2004-08-11 23:00 667136 ----a-w- c:\windows\system32\wininet.dll
2009-09-25 05:37 . 2004-08-11 23:00 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-09-11 14:18 . 2004-08-11 23:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2004-08-11 23:00 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-30 13:38 . 2009-08-01 16:34 -------- d-----w- c:\documents and settings\Administrator\Application Data\.oit
2009-08-29 15:31 . 2005-03-24 16:17 82528 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-26 08:00 . 2004-08-11 23:00 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-06 23:24 . 2004-08-11 23:12 327896 ----a-w- c:\windows\system32\wucltui.dll
2009-08-06 23:24 . 2004-08-11 23:12 209632 ----a-w- c:\windows\system32\wuweb.dll
2009-08-06 23:24 . 2005-05-26 08:16 44768 ----a-w- c:\windows\system32\wups2.dll
2009-08-06 23:24 . 2005-03-24 15:24 35552 ----a-w- c:\windows\system32\wups.dll
2009-08-06 23:24 . 2004-08-11 23:12 53472 ----a-w- c:\windows\system32\wuauclt.exe
2009-08-06 23:24 . 2004-08-11 23:00 96480 ----a-w- c:\windows\system32\cdm.dll
2009-08-06 23:23 . 2005-03-24 15:24 575704 ----a-w- c:\windows\system32\wuapi.dll
2009-08-06 23:23 . 2004-08-11 23:12 1929952 ----a-w- c:\windows\system32\wuaueng.dll
2009-08-05 09:01 . 2004-08-11 23:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-05 00:44 . 2004-08-11 23:00 2189184 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-08-04 14:20 . 2004-08-04 04:59 2066048 ----a-w- c:\windows\system32\ntkrnlpa.exe
2005-09-14 12:24 . 2006-09-01 01:30 33280 ----a-w- c:\program files\EndProcess.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-09-13 155648]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-01-11 344064]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-26 53248]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-08-13 122939]
"StatusClient"="c:\program files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe" [2002-12-16 36864]
"TomcatStartup"="c:\program files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe" [2003-03-31 155648]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2006-07-03 802816]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2006-07-03 700416]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-03-24 98304]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2007-09-28 936960]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-24 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-3-14 24576]
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2008-5-10 282624]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoRecentDocsNetHood"= 01000000

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PSDNtfy]
2004-03-26 00:33 45056 ----a-w- c:\program files\Broadcom\Security Platform Software\PSDNtfy.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IfxWlxEN]
2004-10-11 20:34 360448 ----a-w- c:\windows\system32\IfxWlxEN.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0SsiEfr.e\0lsdelete

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\ftp.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Hewlett-Packard\\Toolbox2.0\\Javasoft\\JRE\\1.3.1\\bin\\javaw.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\BitTornado\\btdownloadgui.exe"=
"c:\\Program Files\\PPMate\\ppmate.exe"=
"c:\\Program Files\\PPMate\\ppamnet.exe"=
"c:\\Program Files\\SopCast\\SopCast.exe"=
"c:\\Program Files\\TVAnts\\Tvants.exe"=
"c:\\Program Files\\TVUPlayer\\TVUPlayer.exe"=
"c:\\Program Files\\Java\\jre1.6.0_03\\bin\\javaw.exe"=
"c:\\Program Files\\SopCast\\adv\\SopAdver.exe"=
"c:\\Program Files\\ExamSoft\\SofTest\\SoftLnch.exe"= c:\\Program Files\\ExamSoft\\SoftLnch.exe
"c:\\Program Files\\ExamSoft\\SofTest\\softest.exe"= c:\\Program Files\\ExamSoft\\SofTest.exe
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\pchealth\\helpctr\\binaries\\helpsvc.exe"=
"c:\\Program Files\\Dell\\NicConfigSvc\\NicConfigSvc.exe"=
"c:\\WINDOWS\\system32\\wbem\\unsecapp.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"139:TCP"= 139:TCP:128.143.22.0/255.255.255.0:Enabled:@xpsp2res.dll,-22004
"445:TCP"= 445:TCP:128.143.22.0/255.255.255.0:Enabled:@xpsp2res.dll,-22005
"137:UDP"= 137:UDP:128.143.22.0/255.255.255.0:Enabled:@xpsp2res.dll,-22001
"138:UDP"= 138:UDP:128.143.22.0/255.255.255.0:Enabled:@xpsp2res.dll,-22002
"500:UDP"= 500:UDP:128.143.0.0/255.255.0.0,137.54.0.0/255.255.0.0,172.16.0.0/255.255.0.0,172.25.0.0/255.255.0.0,172.26.0.0/255.255.0.0,192.35.0.0/255.255.0.0,198.32.44.0/255.255.255.0,198.32.48.0/255.255.255.0,199.111.0.0/255.255.0.0:Enabled:CiscoVPN(ISAKMP)
"62515:UDP"= 62515:UDP:128.143.0.0/255.255.0.0,137.54.0.0/255.255.0.0,172.16.0.0/255.255.0.0,172.25.0.0/255.255.0.0,172.26.0.0/255.255.0.0,192.35.0.0/255.255.0.0,198.32.44.0/255.255.255.0,198.32.48.0/255.255.255.0,199.111.0.0/255.255.0.0:Enabled:CiscoVPN
"38293:UDP"= 38293:UDP:128.143.0.0/255.255.0.0,137.54.0.0/255.255.0.0,172.16.0.0/255.255.0.0,172.25.0.0/255.255.0.0,172.26.0.0/255.255.0.0,192.35.0.0/255.255.0.0,199.111.0.0/255.255.0.0:Enabled:SymantecManagedAVUDP38293

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowOutboundSourceQuench"= 1 (0x1)
"AllowInboundEchoRequest"= 1 (0x1)
"AllowOutboundTimeExceeded"= 1 (0x1)

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [10/25/2009 1:46 AM 64288]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAV\1101000.00E\SymDS.sys [10/27/2009 4:33 PM 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1101000.00E\SymEFA.sys [10/27/2009 4:33 PM 171056]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\BASHDefs\20091013.001\BHDrvx86.sys [10/27/2009 1:28 PM 508976]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NAV\1101000.00E\cchpx86.sys [10/27/2009 4:33 PM 501888]
R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [3/25/2004 8:33 PM 29283]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAV\1101000.00E\Ironx86.sys [10/27/2009 4:33 PM 114736]
R2 NAV;Norton AntiVirus;c:\program files\Norton AntiVirus\Engine\17.1.0.14\ccSvcHst.exe [10/27/2009 4:32 PM 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [10/25/2009 10:37 PM 102448]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [3/14/2005 1:28 PM 80384]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\IPSDefs\20091021.001\IDSXpx86.sys [10/25/2009 10:38 PM 329080]
S2 IcRecUsb;IC Recorder Driver;c:\windows\system32\drivers\IcRecUsb.sys [10/27/2005 7:55 AM 17432]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [9/24/2009 7:17 AM 1170768]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MBR
*Deregistered* - mbr
.
Contents of the 'Scheduled Tasks' folder

2009-10-29 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 05:45]

2009-10-29 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-04-26 05:30]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.law.virginia.edu/
mStart Page = hxxp://www.dell.com/
mSearch Bar =
uInternet Settings,ProxyOverride = 127.0.0.1;<local>
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
DPF: ActiveGS.cab - hxxp://www.virtualapple.com/activegs.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {ECB67F57-8099-4DCC-AB8B-93852E494947} - hxxps://relativity.proskauer.com/Relativity/ActiveX/webclientmanager.cab
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\v68q23n2.default\
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: c:\documents and settings\Administrator\Application Data\Move Networks\plugins\npqmp071505000010.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-OrderReminder - files\hewlett-packard\orderreminder\orderreminder\orderreminder.exe
HKLM-Run-Motive SmartBridge - //~c:\progra~1\virtua~1\smartb~1\sprintdslalert.exe
HKLM-Run-Acrobat Assistant 8.0 - files\adobe\acrobat 8.0\acrobat\acrotray.exe
HKLM-Run-sepezahih - c:\windows\system32\mamapome.dll
SharedTaskScheduler-{a4884e7a-4737-4a75-bd9a-9fac94dc1298} - c:\windows\system32\zubadira.dll
SharedTaskScheduler-{5fcfa6e1-433f-4591-beeb-ce4c76147779} - c:\windows\system32\mamapome.dll
SSODL-vawodilah-{a4884e7a-4737-4a75-bd9a-9fac94dc1298} - c:\windows\system32\zubadira.dll
SSODL-rotibogup-{5fcfa6e1-433f-4591-beeb-ce4c76147779} - c:\windows\system32\mamapome.dll
SafeBoot-aawservice



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-10-28 23:45
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NAV]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\17.1.0.14\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Engine\17.1.0.14\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(864)
c:\windows\system32\Ati2evxx.dll
c:\program files\Broadcom\Security Platform Software\PSDNtfy.dll
c:\windows\system32\IfxWlxEN.dll
.
Completion time: 2009-10-29 23:52
ComboFix-quarantined-files.txt 2009-10-29 03:52

Pre-Run: 54,976,765,952 bytes free
Post-Run: 55,093,678,080 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 183C7103F88527B647F620AC1AB47409

#4 CatByte

CatByte

    Classroom Administrator

  • Classroom Admin
  • 21,059 posts
  • MVP

Posted 29 October 2009 - 03:09 AM

Hi,

Please do the following:

Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT

Run an on-line scan with Kaspersky

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.

    Posted Image
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply


In your next reply please include
  • MBAM Log
  • Kaspersky report

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#5 Dancin' Homer

Dancin' Homer

    New Member

  • Authentic Member
  • Pip
  • 5 posts

Posted 29 October 2009 - 06:07 PM

MBAM Malwarebytes' Anti-Malware 1.41 Database version: 3052 Windows 5.1.2600 Service Pack 3 10/29/2009 8:06:53 AM mbam-log-2009-10-29 (08-06-53).txt Scan type: Quick Scan Objects scanned: 107113 Time elapsed: 5 minute(s), 49 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 2 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Active Security (Rogue.ActiveSecurity) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Kapersky -------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7.0: scan report Thursday, October 29, 2009 Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Thursday, October 29, 2009 12:42:55 Records in database: 3100764 -------------------------------------------------------------------------------- Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ D:\ Scan statistics: Objects scanned: 76220 Threats found: 1 Infected objects found: 0 Suspicious objects found: 3 Scan duration: 01:55:05 File name / Threat / Threats count C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Outlook\archive.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 3 Selected area has been scanned.

#6 CatByte

CatByte

    Classroom Administrator

  • Classroom Admin
  • 21,059 posts
  • MVP

Posted 29 October 2009 - 09:56 PM

Hi,

The item found is in your Outlook mail. Unfortunately, it can't identify which particular email is infected, so you will need to use your best judgment.
Delete anything from anyone you don't know, or anything with an attachment.


NEXT


Please post a fresh DDS and Attach.txt and advise how the computer is running and if there are any outstanding issues.

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#7 Dancin' Homer

Dancin' Homer

    New Member

  • Authentic Member
  • Pip
  • 5 posts

Posted 31 October 2009 - 10:35 AM

The mamapome.dll message no longer appears. I haven't used outlook for nearly a year, so I don't think that's a huge problem. Computer seems to be functioning normally. Latest DDS DDS (Ver_09-06-26.01) - NTFSx86 Run by Student at 12:03:10.15 on Sat 10/31/2009 Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_03 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.496 [GMT -4:00] AV: Norton AntiVirus *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8} ============== Running Processes =============== C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\WINDOWS\system32\basfipm.exe C:\WINDOWS\system32\IFXSPMGT.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Norton AntiVirus\Engine\17.1.0.14\ccSvcHst.exe C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe C:\Program Files\Broadcom\Security Platform Software\PSDsrvc.EXE C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Canon\CAL\CALMAIN.exe C:\Program Files\Norton AntiVirus\Engine\17.1.0.14\ccSvcHst.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Apoint\Apoint.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe C:\Program Files\Apoint\Apntex.exe C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Verizon\McciTrayApp.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\Administrator\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.law.virginia.edu/ mStart Page = hxxp://www.dell.com/ mSearch Bar = uInternet Settings,ProxyOverride = 127.0.0.1;<local> BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\17.1.0.14\IPSBHO.DLL BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll mRun: [Apoint] c:\program files\apoint\Apoint.exe mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe" mRun: [dla] c:\windows\system32\dla\tfswctrl.exe mRun: [StatusClient] c:\program files\hewlett-packard\toolbox2.0\apache tomcat 4.0\webapps\toolbox\statusclient\StatusClient.exe /auto mRun: [TomcatStartup] c:\program files\hewlett-packard\toolbox2.0\hpbpsttp.exe mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe" mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [Verizon_McciTrayApp] c:\program files\verizon\McciTrayApp.exe dRunOnce: [RunNarrator] Narrator.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe uPolicies-explorer: NoRecentDocsNetHood = 01000000 IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL DPF: ActiveGS.cab - hxxp://www.virtualapple.com/activegs.cab DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} - hxxp://site.ebrary.com/lib/uvalib/support/plugins/ebraryRdr.cab DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1111677828890 DPF: {6F750202-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab DPF: {6F750203-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_03-windows-i586.cab DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab DPF: {ECB67F57-8099-4DCC-AB8B-93852E494947} - hxxps://relativity.proskauer.com/Relativity/ActiveX/webclientmanager.cab Notify: AtiExtEvent - Ati2evxx.dll Notify: IfxWlxEN - IfxWlxEN.dll Notify: PSDNtfy - c:\program files\broadcom\security platform software\PSDNtfy.dll Notify: WRNotifier - WRLogonNTF.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\v68q23n2.default\ FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\ipsffplgn\components\IPSFFPl.dll FF - plugin: c:\documents and settings\administrator\application data\move networks\plugins\npqmp071505000010.dll FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} ---- FIREFOX POLICIES ---- c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false); c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200); c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess"); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120); c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3); c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true); c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0); c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072); c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json"); ============= SERVICES / DRIVERS =============== R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-10-25 64288] R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1101000.00e\SymDS.sys [2009-10-27 328752] R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1101000.00e\SymEFA.sys [2009-10-27 171056] R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\bashdefs\20091013.001\BHDrvx86.sys [2009-10-27 508976] R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1101000.00e\cchpx86.sys [2009-10-27 501888] R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [2004-3-25 29283] R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1101000.00e\Ironx86.sys [2009-10-27 114736] R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\17.1.0.14\ccSvcHst.exe [2009-10-27 126392] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-10-25 102448] R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2005-3-14 80384] R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\ipsdefs\20091021.001\IDSXpx86.sys [2009-10-25 329080] R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\virusdefs\20091031.004\NAVENG.SYS [2009-10-31 84912] R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\virusdefs\20091031.004\NAVEX15.SYS [2009-10-31 1323568] S2 IcRecUsb;IC Recorder Driver;c:\windows\system32\drivers\IcRecUsb.sys [2005-10-27 17432] S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1170768] =============== Created Last 30 ================ 2009-10-29 07:57 <DIR> --d----- c:\docume~1\admini~1\applic~1\Malwarebytes 2009-10-29 07:57 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys 2009-10-29 07:57 19,160 a------- c:\windows\system32\drivers\mbam.sys 2009-10-29 07:57 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware 2009-10-29 07:57 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes 2009-10-28 23:37 <DIR> a-dshr-- C:\cmdcons 2009-10-28 23:36 236,544 a------- c:\windows\PEV.exe 2009-10-28 23:36 161,792 a------- c:\windows\SWREG.exe 2009-10-28 23:36 98,816 a------- c:\windows\sed.exe 2009-10-28 23:36 77,312 a------- c:\windows\MBR.exe 2009-10-25 22:33 124,976 a------- c:\windows\system32\drivers\SYMEVENT.SYS 2009-10-25 22:33 60,808 a------- c:\windows\system32\S32EVNT1.DLL 2009-10-25 22:33 7,443 a------- c:\windows\system32\drivers\SYMEVENT.CAT 2009-10-25 22:33 805 a------- c:\windows\system32\drivers\SYMEVENT.INF 2009-10-25 22:32 <DIR> --d----- c:\windows\system32\drivers\NAV 2009-10-25 22:32 <DIR> --d----- c:\program files\Norton AntiVirus 2009-10-25 22:02 <DIR> --d----- c:\program files\NortonInstaller 2009-10-25 22:02 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller 2009-10-25 21:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Norton 2009-10-25 21:07 <DIR> --d----- c:\windows\LMI24.tmp 2009-10-25 01:55 15,688 a------- c:\windows\system32\lsdelete.exe 2009-10-25 01:46 64,288 a------- c:\windows\system32\drivers\Lbd.sys 2009-10-24 22:02 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6} 2009-10-03 15:54 49,152 a------- c:\windows\system32\PRTSERV.dll 2009-10-03 15:54 <DIR> --d----- c:\program files\Print Server 2009-10-03 15:51 <DIR> --d----- c:\program files\Linksys ==================== Find3M ==================== 2009-09-25 01:37 667,136 -------- c:\windows\system32\wininet.dll 2009-09-25 01:37 667,136 -------- c:\windows\system32\dllcache\wininet.dll 2009-09-25 01:37 627,712 -------- c:\windows\system32\dllcache\urlmon.dll 2009-09-25 01:37 3,070,976 -------- c:\windows\system32\dllcache\mshtml.dll 2009-09-25 01:37 1,509,888 -------- c:\windows\system32\dllcache\shdocvw.dll 2009-09-25 01:37 81,920 a------- c:\windows\system32\ieencode.dll 2009-09-25 01:37 81,920 -------- c:\windows\system32\dllcache\ieencode.dll 2009-09-11 10:18 136,192 a------- c:\windows\system32\msv1_0.dll 2009-09-11 10:18 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll 2009-09-04 17:03 58,880 a------- c:\windows\system32\msasn1.dll 2009-09-04 17:03 58,880 -------- c:\windows\system32\dllcache\msasn1.dll 2009-08-26 04:00 247,326 a------- c:\windows\system32\strmdll.dll 2009-08-26 04:00 247,326 -------- c:\windows\system32\dllcache\strmdll.dll 2009-08-13 11:16 512,000 -------- c:\windows\system32\dllcache\jscript.dll 2009-08-06 19:24 327,896 a------- c:\windows\system32\dllcache\wucltui.dll 2009-08-06 19:24 209,632 a------- c:\windows\system32\dllcache\wuweb.dll 2009-08-06 19:24 35,552 a------- c:\windows\system32\dllcache\wups.dll 2009-08-06 19:24 53,472 a------- c:\windows\system32\dllcache\wuauclt.exe 2009-08-06 19:24 96,480 a------- c:\windows\system32\dllcache\cdm.dll 2009-08-06 19:23 575,704 a------- c:\windows\system32\dllcache\wuapi.dll 2009-08-06 19:23 1,929,952 a------- c:\windows\system32\dllcache\wuaueng.dll 2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll 2009-08-05 05:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll 2009-08-04 20:44 2,189,184 -------- c:\windows\system32\ntoskrnl.exe 2009-08-04 20:44 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe 2009-08-04 11:13 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe 2009-08-04 10:20 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe 2009-08-04 10:20 2,066,048 -------- c:\windows\system32\ntkrnlpa.exe 2009-08-04 10:20 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe 2005-09-14 08:24 33,280 a------- c:\program files\EndProcess.exe ============= FINISH: 12:03:52.76 ===============

Attached Files



#8 CatByte

CatByte

    Classroom Administrator

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Posted 31 October 2009 - 11:41 AM

Hi,

Your logs are clean, just some housekeeping to do now.

Please do the following:

Visit ADOBEand download the latest version of Acrobat Reader (version 9.2)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT


Please download JavaRa to your desktop and unzip it to its own folder.
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button.
  • Scroll down to the Java SE Runtime Environment (JRE) option.
  • Download and install the latest Java Runtime Environment (JRE) version for your computer.(version 6, update 16)


NEXT


Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now type Combofix /uninstall in the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image




NEXT

Now to remove the rest of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


NEXT

Below I have included a number of recommendations for how to protect your computer against malware infections.


  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them

    Then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • For Firefox, I highly recommend this add-on to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#9 Dancin' Homer

Dancin' Homer

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Posted 01 November 2009 - 02:03 PM

Thank you for your help. Regarding having programs running to stop Spyware/malware, I (now) have Norton Antivirus and Ad-Aware. Are these two programs (Norton's Auto Protect and Ad-Aware's Ad-watch live) sufficient protection?

#10 CatByte

CatByte

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Posted 01 November 2009 - 03:02 PM

Hi, You should be fine as long as you are careful. I would also implement the Web of Trust. Use MalwareBytes every once in a while. stay safe :wavey: ~CB

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015


#11 CatByte

CatByte

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Posted 07 November 2009 - 05:03 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015

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