Hello, I'm Nahumi and I've just signed up to this forum to try and solve a problem of mine.
Before I start, here are my specs:
Manufacturer : Fujitsu Siemens Scaleo PA2510
OS : Windows Vista SP2 32-Bit
CPU : Amd Athlon 64 X2 4200+
HDD : Samsung Spinpoint F1 750GB HD
RAM : 4GB OCZ 800Mhz RAM
Graphics Card : XFX Nvidia 9800 GTX+ Black Edition
Everything except the motherboard, CPU , case and the CD drive has been replaced.
The Problem:
A couple of days ago I went to start up my PC. It seemed to boot okay until it hit the "Welcome" screen. It would then hesitate for a couple of seconds before shutting down and rebooting. As per usual, I would be given the option to reboot in Safe Mode. I tried that and couldn't find anything wrong, so I made sure I put boot logging on. I then went to start it up normally and it was no problem for the next 6 boots. Then today it failed to boot again, in exactly the same way as last time.
One thing I noticed when my PC booted up is that the screen was much dimmer, which to me sounds like a driver problem. My Nvidia drivers are set to make the screen a little brighter and more vibrant, something which it wasn't doing on these failed boots. I then had a look in the boot logs and sure enough there is a long list of drivers which aren't loading. If it helps I can post the boot logs, although it is rather long.
As far as I'm aware I've got all the updates and I haven't had any other problems. Any help would be greatly appreciated!
Thanks
Nahumi
Hi Nahumi,and Welcome to WTT forums
Sorry to hear of the problem with your machine.
1 Has the machine been working OK up until recently?
2 Have you or anyone who uses your machine, installed/uninstalled either hardware or software immediately prior to the problem starting?
3 Do you have Windows update set to "auto update"?
4 Did you or anyone who uses the machine, install any Windows Updates either manually or automatically just prior to the problem starting?
5 Have you tried resetting to a System Restore Point made prior to the trouble starting?
Post back with your comments and we will advise the next steps
Regards
paws
Hey, thank you for the quick reply.
1 : The PC has been working relatively okay up until now. A few programs have crashed and I had to fix a service hang error a few weeks ago (HP drivers were messing up). I'm also having errors with keyboard drivers, which has resulted in having to replace my keyboard.
2 : As far as I know there hasn't been any new hardware or software additions for at least 3 months.
3 : Windows is set to "auto update"
4 : There were some major automatic updates on the 14th of October, which was just before I started having the problems:
KB975467
KB890830
KB971486
KB905866
KB974306
KB974470
KB973709
KB972581
KB974455
KB974810
KB974234
KB974571
KB973525
KB975517
KB972363
KB954155
They were all part of security package I think.
5 : I haven't tried a System Restore. I'll do it now and post back the results.
Edit : Okay, did a full System Restore from the 10th, which is 4 days before those updates. It booted up okay and there doesn't seem to be any problems. The keyboard driver failure also seems to have cleared up. I think I'll wait to see if it gets booting problems again before I install those updates again. I'll let you know if it goes horribly wrong!
Thanks Again!!
Nahumi