A general user office computer that had internet access can no longer browse the internet. It is on the office LAN and can access other computers, and other computers on the LAN can access the internet. I would like to regain internet access ASAP and then continue working to finish cleaning the computer.
Having no response, I read about how to ask for help, and it said to post the DDS output files here. So please see below.
DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 15:08:20.39 on Sun 10/03/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.386 [GMT -5:00]
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Canon\DIAS\CnxDIAS.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\ofps.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Compact Wireless-G USB Network Adapter with SpeedBooster\WLService.exe
C:\Program Files\Compact Wireless-G USB Network Adapter with SpeedBooster\WUSB54GSC.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\MSN Toolbar\Platform\5.0.1423.0\mswinext.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Corel\WordPerfect Office 2000\programs\alarm.exe
C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\msfeedssync.exe
C:\Program Files\ScanSoft\OmniForm Premium 5.0\OmniForm.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWUCli.exe
E:\malware\dds.scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.charter.net/google/index.php?q=
uDefault_Page_URL = hxxp://www.dell4me.com/mywaybiz
uSearch Bar = hxxp://files.inbox.com/search/dispatcher.aspx?tp=aus&qkw;=%s&tbid;=%tb_id%language
uWindow Title = Powered by Charter Communications
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:6522
uInternet Settings,ProxyOverride =
mSearchAssistant = hxxp://files.inbox.com/search/ie.aspx?tbid=80124
mCustomizeSearch = hxxp://files.inbox.com/help/sa_customize.aspx?tbid=80124
uURLSearchHooks: NCH Toolbar: {c2db4fe6-8409-45ce-8010-189a7b5cce86} - c:\program files\nch\tbNC1.dll
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {1631550F-191D-4826-B069-D9439253D926} - No File
BHO: {20FEC4E7-F7B7-438B-8191-33D2EFC5EBEA} - No File
BHO: {474597C5-AB09-49d6-A4D5-2E8D7341384E} - No File
BHO: Spybot-S&D; IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: MediaBar: {abb49b3b-ab7d-4ed0-9135-93fd5aa4f69f} - c:\program files\imesh applications\mediabar\toolbar\iMeshMediaBarDx.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: {B56A7D7D-6927-48C8-A975-17DF180C71AC} - No File
BHO: NCH Toolbar: {c2db4fe6-8409-45ce-8010-189a7b5cce86} - c:\program files\nch\tbNC1.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
BHO: {dda5e915-9d4a-4c23-a217-54c3b537eb3e} - No File
BHO: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - No File
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: NCH Toolbar: {c2db4fe6-8409-45ce-8010-189a7b5cce86} - c:\program files\nch\tbNC1.dll
TB: @c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
TB: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [ToolBoxFX] "c:\program files\hp\toolboxfx\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
mRun: []
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [FastFox] "c:\program files\nch swift sound\fastfox\fastfox.exe" -logon
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Bing Bar] "c:\program files\msn toolbar\platform\5.0.1423.0\mswinext.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\corelc~1.lnk - c:\program files\corel\wordperfect office 2000\programs\ccwin9.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\corelc~2.lnk - c:\program files\corel\wordperfect office 2000\programs\alarm.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\deskto~1.lnk - c:\program files\corel\wordperfect office 2000\programs\dad9.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
IE: Google Sidewiki… - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} - hxxps://install.charter.com/diskless/bin/ssctlsma.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162961018468
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1233865149171
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E856B973-45FD-4559-8F82-EAB539144667} - hxxp://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
Notify: igfxcui - igfxdev.dll
AppInit_DLLs:
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
============= SERVICES / DRIVERS ===============
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2010-5-14 249136]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-18 135664]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
=============== Created Last 30 ================
2010-09-28 07:15 38,224 a——- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-28 07:15 20,952 a——- c:\windows\system32\drivers\mbam.sys
2010-09-28 07:15 –d—– c:\program files\Malwarebytes' Anti-Malware
2010-09-27 08:49 –d—– c:\program files\SpywareBlaster
==================== Find3M ====================
2010-08-10 09:12 2,848 a——- c:\windows\owobeham.dll
2010-08-10 09:03 2,848 a——- c:\windows\Tpiya.dat
2010-08-10 08:18 2,848 a——- c:\windows\uwewejul.dll
2010-08-10 06:16 2,848 a——- c:\windows\ozevecazuculene.dll
2010-08-10 04:14 2,848 a——- c:\windows\anuhehafileyocoz.dll
2010-08-10 02:12 2,848 a——- c:\windows\ojovehadaj.dll
2010-08-10 00:10 2,848 a——- c:\windows\ifexaquvetidacir.dll
2010-08-09 22:08 2,848 a——- c:\windows\afaluheqicoxic.dll
2010-08-09 20:06 2,848 a——- c:\windows\ohiwunikazu.dll
2010-08-09 18:04 2,848 a——- c:\windows\unaqajetecoqa.dll
2010-08-09 08:18 2,848 a——- c:\windows\ozenicapaqekojo.dll
2010-08-09 08:01 2,848 a——- c:\windows\ejenehohice.dll
2010-07-27 01:30 8,462,336 ——– c:\windows\system32\dllcache\shell32.dll
2010-05-02 16:53 1,063,320 a——- c:\documents and settings\independence police\gotomypc_533.exe
2009-02-04 12:20 66,360 a——- c:\documents and settings\independence police\g2ax_customer_downloadhelper_win32_x86.exe
2008-09-12 09:25 32,768 a–sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091220080913\index.dat
2010-06-19 12:17 32,768 a–sh— c:\windows\temp\cookies\index.dat
2010-06-19 12:17 32,768 a–sh— c:\windows\temp\history\history.ie5\index.dat
2010-06-19 12:17 49,152 a–sh— c:\windows\temp\temporary internet files\content.ie5\index.dat
============= FINISH: 15:10:35.93 ===============
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-06-26.01)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 11/7/2006 1:26:31 AM
System Uptime: 9/28/2010 8:30:07 AM (127 hours ago)
Motherboard: Dell Computer Corp. | | 0N6381
Processor: Intel® Pentium® 4 CPU 3.00GHz | Microprocessor | 2992/800mhz
==== Disk Partitions =========================
A: is Removable
C: is FIXED (NTFS) - 73 GiB total, 59.384 GiB free.
D: is CDROM ()
E: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP1397: 8/29/2010 12:18:26 AM - System Checkpoint
RP1398: 8/30/2010 12:42:26 AM - System Checkpoint
RP1399: 8/31/2010 1:30:26 AM - System Checkpoint
RP1400: 9/1/2010 2:06:34 AM - System Checkpoint
RP1401: 9/2/2010 2:30:34 AM - System Checkpoint
RP1402: 9/3/2010 3:35:20 AM - System Checkpoint
RP1403: 9/4/2010 3:49:49 AM - System Checkpoint
RP1404: 9/5/2010 4:35:19 AM - System Checkpoint
RP1405: 9/6/2010 5:11:19 AM - System Checkpoint
RP1406: 9/7/2010 5:47:19 AM - System Checkpoint
RP1407: 9/8/2010 6:23:20 AM - System Checkpoint
RP1408: 9/9/2010 6:59:20 AM - System Checkpoint
RP1409: 9/10/2010 8:21:23 AM - System Checkpoint
RP1410: 9/11/2010 9:23:20 AM - System Checkpoint
RP1411: 9/12/2010 10:11:20 AM - System Checkpoint
RP1412: 9/13/2010 10:22:33 AM - System Checkpoint
RP1413: 9/14/2010 10:46:23 AM - System Checkpoint
RP1414: 9/15/2010 11:01:56 AM - System Checkpoint
RP1415: 9/16/2010 11:47:28 AM - System Checkpoint
RP1416: 9/17/2010 12:18:51 PM - System Checkpoint
RP1417: 9/18/2010 12:47:27 PM - System Checkpoint
RP1418: 9/19/2010 1:11:27 PM - System Checkpoint
RP1419: 9/20/2010 4:19:37 PM - System Checkpoint
RP1420: 9/21/2010 4:35:31 PM - System Checkpoint
RP1421: 9/22/2010 5:11:33 PM - System Checkpoint
RP1422: 9/23/2010 5:56:27 PM - System Checkpoint
RP1423: 9/24/2010 6:10:58 PM - System Checkpoint
RP1424: 9/25/2010 6:47:33 PM - System Checkpoint
RP1425: 9/26/2010 7:11:33 PM - System Checkpoint
RP1426: 9/27/2010 7:47:33 PM - System Checkpoint
RP1427: 9/28/2010 8:10:11 PM - System Checkpoint
RP1428: 9/29/2010 8:34:11 PM - System Checkpoint
RP1429: 9/30/2010 9:02:18 PM - System Checkpoint
RP1430: 10/1/2010 9:34:11 PM - System Checkpoint
RP1431: 10/2/2010 10:45:43 PM - System Checkpoint
==== Installed Programs ======================
32 Bit HP CIO Components Installer
ABBYY FineReader 5.0 Sprint
Ad-Aware
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0
ALEIR Program Installation
AnswerWorks Runtime
Apple Application Support
Apple Mobile Device Support
Banctec Service Agreement
Bing Bar Platform
Canon iR Toolbox 4.9.1.1.ir01
Canon iR1018/1022/1023
Charter Browser Updater
Charter High Speed Internet Self-Installation Wizard
Compact Wireless-G USB Network Adapter with SpeedBooster
Conexant D850 56K V.9x DFVc Modem
Corel Applications
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Networking Guide
Dell Solution Center
Dell Support
Digital Line Detect
Easy Street Draw 3 ActiveX Control
Express Scribe
FaxTools
GeoVision ADPCM
GeoVision H264
GeoVision JPEG
GeoVision MPEG2
GeoVision MPEG4
GeoVision MPEG4 ASP
GeoVision MPEG4 AVC
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
Help and Support Customization
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 8.0
HP LaserJet 3050/3052/3055/3390/3392 4.0
HP Update
hpp3390usg
hppfaxdrv3390
hppFaxUtility
hppFonts
hppIOFiles
hppLJ3390
hppManuals3390
hppscan3390
hppScanTo
hppSendFax
hppTooCool
hppToolBoxFX
hpzTLBXFX
Intel® Extreme Graphics 2 Driver
Intel® PRO Network Adapters and Drivers
Intel® PROSet for Wired Connections
Internet Explorer Default Page
J2SE Runtime Environment 5.0 Update 9
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Java™ SE Runtime Environment 6 Update 1
K-Lite Mega Codec Pack 5.1.0
LaserJet 1020 series
Lexmark 1200 Series
Malwarebytes' Anti-Malware
MarketResearch
McAfee Security Scan Plus
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Premium
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server Desktop Engine
Microsoft SQL Server Management Studio Express
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Modem Helper
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My.Freeze.com NetAssistant
NCH Toolbar
NetWaiting
OmniForm Premium 5.0
OpenOffice.org Installer 1.0
OrderReminder HP LaserJet 1020
QuickTime
RealPlayer
Rhapsody Player Engine
Scan
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Sonic Update Manager
Spybot - Search & Destroy
SpywareBlaster 4.4
Super Collapse 3
Super Collapse 3 (remove only)
The Louisiana Crash System 1.9.867.5309
The Louisiana Crash System Server
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
URGE
USB VIDEO
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WordPerfect Office 12
==== Event Viewer Messages From Past Week ========
9/28/2010 8:30:40 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
9/28/2010 8:30:40 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
9/28/2010 8:30:40 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
==== End Of File ===========================
My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
Let's see if we can get you internet access. With this infection… it is possible that this won't work. If it doesn't - don't worry. We just have to work a little harder.
Start your Internet Explorer.
In the upper left… click on Tools
Then select Internet Options (which is probably the last item on the list)
Click on the Connections tab at the top of the page.
Click on the button that says LAN settings (last one on the right)
Remove the check in front of Use a proxy server for your LAN
Now OK your way back to Internet Explorer. Hopefully… your internet access is now restored.
Assuming things have worked out as I hope .. Start your Malwarebytes. Update it and run a scan.
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
[external image: Posted Image]
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
[external image: Posted Image]
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
Driver::
drzepiy
Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
[external image: Posted Image]
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
Once you have posted the log, please do the following while you wait for me to review it.
Please go to Kaspersky website and perform an online antivirus scan.
Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Mail databases
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As….
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
OOps…. Almost missed your edit… Glad I saw you online. It's safer to post a new reply so I know that you did.
Anyhow…
Let's run a different scan.
ESET Online Scanner:
Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.
Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
Please go here then click on: [external image: Posted Image]
Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install. All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
Select the option YES, I accept the Terms of Use then click on: [external image: Posted Image]
When prompted allow the Add-On/Active X to install.
Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
Now click on Advanced Settings and select the following:
Scan for potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth Technology
Now click on: [external image: Posted Image]
The virus signature database… will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
When completed the Online Scan will begin automatically.
Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
Now click on: [external image: Posted Image]
Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
Copy and paste that log as a reply to this topic.
Note: Do not forget to re-enable your Anti-Virus application after running the above scan!