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[Closed] Need Help


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3 replies to this topic

#1 Leah Armstrong

Leah Armstrong

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Posted 02 October 2009 - 03:40 AM

Hi, I am a new member, I have just learnt of this site and I hope you are able to help me? I have had someone use my name on the hotmail, which starts with 'dear' and are introducing people to this new electronics company, I have no idea who is sending this out and putting my name to it, because they took people off my hotmail address and sending this to them, I've sent e-mails to all my friends explaning that it is'nt me. Has anyone any idea's which will be really appreciated. Regards Lea

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#2 oldman960

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Posted 05 October 2009 - 06:28 AM

Hi Leah Armstrong, welcome to the forum.

To make cleaning this machine easier
  • Please do not uninstall/install any programs unless asked to
    It is more difficult when files/programs are appearing in/disappearing from the logs.
  • Please do not run any scans other than those requested
  • Please follow all instructions in the order posted
  • All logs/reports, etc.. must be posted in Notepad. Please ensure that word wrap is unchecked. In notepad click format, uncheck word wrap if it is checked.
  • Do not attach any logs/reports, etc.. unless specifically requested to do so.
  • If you have problems with or do not understand the instructions, Please ask before continuing.
  • Please stay with this thread until given the All Clear. A absence of symptoms does not mean a clean machine.

It may be your computer or one of your friends' computer that is infected and spoofing you name. We'll have a look.

Download OTListIt2 to your desktop.
  • Double click on OTL.exe to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them all in.

Please post back with both OTL logs.

Thanks

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#3 oldman960

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Posted 08 October 2009 - 11:32 PM

Hi Leah Armstrong, Do you still need help with this.

Proud Graduate of the WTT Classroon
If you are happy with the help you recieved, please consider making a Donation Posted Image
Curiosity didn't kill the cat. Ignorance did, curiosity was framed.
Learn how to protect Yourself

Posted Image

Threads will be closed if no response after 5 days.

#4 oldman960

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Posted 12 October 2009 - 07:32 PM

Due to inactivity this topic will be closed. If you need help please start a new thread.

Proud Graduate of the WTT Classroon
If you are happy with the help you recieved, please consider making a Donation Posted Image
Curiosity didn't kill the cat. Ignorance did, curiosity was framed.
Learn how to protect Yourself

Posted Image

Threads will be closed if no response after 5 days.

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