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[Closed] College messed up my laptop


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4 replies to this topic

#1 samantha5409

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Posted 28 September 2009 - 01:41 PM

My college requires that you had over your computer to their people and they mess around with it. They had me remove my antivirus, telling me they had a superior one on their system and that I had no need for it. Now I can't get on the internet at all, at school away from school. I have run the ATF cleaner and Malware. I have the malware log. I also did the combo fix and I hijack this log. Should I post those?

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#2 inzanity

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Posted 29 September 2009 - 11:14 PM

Hello and :welcome: Please be advised, as I am still in training, all my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advise. This may cause a delay, but I will do my best to keep it as short as possible. I am checking over your log , I will post back shortly with instructions.

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#3 inzanity

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Posted 30 September 2009 - 05:30 PM

Hi samantha5409,

Has your IT department determined what was done to your computer that may have caused the connection issue? Are they willing to fix it for you?
If not, our tech specialists can help you out. But before anything else, please post the Malwarebytes log and the Combofix log. Thank you.

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The help we provide here is free, however, if you wish to donate, you can do so here: http://www.whatthetech.com/donate/

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#4 inzanity

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Posted 02 October 2009 - 06:35 PM

Hi, It's been a while. Do you still need help on this? This topic will be closed after 48 hours if you do not reply. Thank you.

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The help we provide here is free, however, if you wish to donate, you can do so here: http://www.whatthetech.com/donate/

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#5 CatByte

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Posted 04 October 2009 - 06:38 PM

Due to inactivity this topic will be closed. If you need help please start a new thread.

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