[Resolved] help /

hi, i will explain everything that happened. i Dled a movie from torrent on my laptop. its bad i know. anyway, i tried to read on windows media player and it asked to DL a program, issued from naty.com. i did, install something. and this when i knew i did a huge mistake. first internet explorer does not work. (it stopped it self) java binary opens a window syaing it cant function properly and shut down. the internet explorer file is the latest updated. the extension are .mui i can not delete anything from the source; vista makes all the little adminstrators screens opening but at the end i have a little window saying i have no administrator rights. i cannot restore either. i did several times. the first i chose yesterday - since i uploaded that thing today). did all the shutting down and restarting and ended up with an error message saying it failed. i tried the day before yesterday. same deal. i tried to restore under basi windows. now a new error message appears telling me that the VSS something is not working properly. my antivirus is not active on the secrurity portal. same i dont have the proper administrator rights… now, do you think it's fixeable? does it sound like something anyone has hears before? thanks a million in advance for any advices or help…

Hi aurelie,



My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

• I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for the issues on this machine.
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

Can you start in safe mode?

Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine,
amount of memory, hard drives installed etc (BOOT SCREEEN).
At this point you should gently tap the F8 key repeatedly until you are presented with a Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

thanks a lot for the reply… i should have updated before!… i had a virus…went to some computer doctors… cost me 45 euros… not too bad…

aurelie, So are you taken care of? Is there anything we can do for you at this time?

laptop is all fix thanks a million

aurelie, Good Luck and Be Well.

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