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Spyware / Malware / Virus Removal

[Resolved] Hijack This

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Not sure what the particular problem with this unit is but here goes. Not being redirected anywhere but explorer just drags and sometimes comes to a complete halt. the problem is intermitent as well. sometimes it just zips right along. but at others it slows to a snail's pace. take a look guys and work your magic. now i sent this request once before and tomk took a look. the topic was closed due to inactivity. guilty! i went on vacation. well i am back and this computer still drags. thanks in advance. here is log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:14:31 AM, on 7/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINNT\system32\crypserv.exe
C:\WINNT\system32\E_S00RP1.EXE
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINNT\system32\SAgent4.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\SK9910DM.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\ComSearch\ComSearch Live\ComSearchTicker.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe
C:\car-part\CPKeySrv.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Symantec\Procomm Plus\PROGRAMS\PW5.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.orderkeystone.com/VIAPROD/index.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [\\JAMESBROOKS\EPSON] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P19 "\\JAMESBROOKS\EPSON" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [\\GATEWAY-2S673KH\EPSONC88] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P26 "\\GATEWAY-2S673KH\EPSONC88" /O5 "LPT1:" /M "Stylus C88"
O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O5 "LPT1:" /M "Stylus C88"
O4 - HKLM\..\Run: [Auto Corner Desk Epson C88 on CORNER] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P36 "Auto Corner Desk Epson C88 on CORNER" /O16 "\\CORNER\Printer" /M "Stylus C88"
O4 - HKLM\..\Run: [GoToMyPC] "C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -logon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [TickerApp] C:\Program Files\ComSearch\ComSearch Live\ComSearchTicker.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [\\JAMESBROOKS\EPSON] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P19 "\\JAMESBROOKS\EPSON" /M "Stylus C84" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Brock Hot Key.exe.lnk = C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe
O4 - Global Startup: Car-Part.com Trading Partner Software.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010200-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Installer) - https://ra.qwest.com/sdccommon/download/tgctlins.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://ra.qwest.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1100800642937
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1145309856125
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://apps.chicago.auctionsolutions.com/4…ll/isetupml.cab
O16 - DPF: {81A2DDC1-E82F-400A-ADFB-450422D11D91} (WI.BrowserShare) - http://livehelp.audatex.us/wi/html/controller.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E26E7586-1C9A-4FEC-8293-3C91E481490B}: NameServer = 205.171.3.65,205.171.2.65
O23 - Service: Microsoft ASPI Manager (aspimgr) - Unknown owner - C:\WINNT\system32\aspimgr.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINNT\SYSTEM32\crypserv.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINNT\system32\E_S00RP1.EXE
O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Epson Printer Status Agent4 (StatusAgent4) - SEIKO EPSON CORPORATION - C:\WINNT\system32\SAgent4.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

–
End of file - 10875 bytes
Post #3
this is a computer that used to be used on a network at office using procom terminal emulation software. it is just used now as a pc by one of my nieces. it is not owned by a corporation
Post #4
jabrooksy,

Cool. :thumbup: Let's do a little digging and see how we do.

Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #5
hello Tomk! have completed the tasks you requeste. PC seems to be performing a little better but it is still sluggish. Here are the logs you requested:
.
Malwarebytes' Anti-Malware 1.40
Database version: 2611
Windows 5.1.2600 Service Pack 3

8/12/2009 10:11:46 AM
mbam-log-2009-08-12 (10-11-46).txt

Scan type: Quick Scan
Objects scanned: 92494
Time elapsed: 12 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\aspimgr (Trojan.Asprox) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:41:38 AM, on 8/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\crypserv.exe
C:\WINNT\system32\E_S00RP1.EXE
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINNT\system32\SAgent4.exe
C:\WINNT\system32\SK9910DM.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\ComSearch\ComSearch Live\ComSearchTicker.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe
C:\car-part\CPKeySrv.exe
C:\Program Files\Symantec\Procomm Plus\PROGRAMS\PW5.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.orderkeystone.com/VIAPROD/index.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [\\JAMESBROOKS\EPSON] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P19 "\\JAMESBROOKS\EPSON" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [\\GATEWAY-2S673KH\EPSONC88] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P26 "\\GATEWAY-2S673KH\EPSONC88" /O5 "LPT1:" /M "Stylus C88"
O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O5 "LPT1:" /M "Stylus C88"
O4 - HKLM\..\Run: [Auto Corner Desk Epson C88 on CORNER] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P36 "Auto Corner Desk Epson C88 on CORNER" /O16 "\\CORNER\Printer" /M "Stylus C88"
O4 - HKLM\..\Run: [GoToMyPC] "C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -logon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [TickerApp] C:\Program Files\ComSearch\ComSearch Live\ComSearchTicker.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [\\JAMESBROOKS\EPSON] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P19 "\\JAMESBROOKS\EPSON" /M "Stylus C84" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Brock Hot Key.exe.lnk = C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe
O4 - Global Startup: Car-Part.com Trading Partner Software.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010200-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Installer) - https://ra.qwest.com/sdccommon/download/tgctlins.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://ra.qwest.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1100800642937
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1145309856125
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://apps.chicago.auctionsolutions.com/4…ll/isetupml.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0…oUploader55.cab
O16 - DPF: {81A2DDC1-E82F-400A-ADFB-450422D11D91} (WI.BrowserShare) - http://livehelp.audatex.us/wi/html/controller.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E26E7586-1C9A-4FEC-8293-3C91E481490B}: NameServer = 205.171.3.65,205.171.2.65
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINNT\SYSTEM32\crypserv.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINNT\system32\E_S00RP1.EXE
O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Epson Printer Status Agent4 (StatusAgent4) - SEIKO EPSON CORPORATION - C:\WINNT\system32\SAgent4.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

–
End of file - 10847 bytes
Post #6
jabrooksy,

Let's dig deeper and make sure there is nothing left of that trojan.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Post #7
tomk it seems to running about 100 percent better now….here are latest logs you requested:
.
ComboFix 09-08-10.06 - Owner 08/12/2009 13:19.1.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.253.116 [GMT -6:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\recycler\NPROTECT
c:\winnt\g32.txt


.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_ASPIMGR
——-\Service_ip_fw


((((((((((((((((((((((((( Files Created from 2009-07-12 to 2009-08-12 )))))))))))))))))))))))))))))))
.

2009-07-18 07:47 . 2009-07-31 19:47 ——– d—–w- c:\documents and settings\Owner\Local Settings\Application Data\Temp

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-12 19:41 . 2004-09-02 21:36 ——– d—–w- c:\program files\Common Files\Symantec Shared
2009-08-12 15:39 . 2009-03-09 23:10 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-08-11 19:53 . 2008-02-21 19:09 ——– d—–w- c:\documents and settings\All Users\Application Data\Google Updater
2009-08-11 14:51 . 2004-11-18 23:17 44092 —-a-w- c:\documents and settings\Owner\Application Data\wklnhst.dat
2009-08-10 00:00 . 2009-02-16 18:47 ——– d—–w- c:\program files\Norton Security Scan
2009-08-05 21:01 . 2008-08-11 15:07 ——– d—–w- c:\program files\Microsoft Silverlight
2009-08-03 19:36 . 2009-03-09 23:10 38160 —-a-w- c:\winnt\system32\drivers\mbamswissarmy.sys
2009-08-03 19:36 . 2009-03-09 23:11 19096 —-a-w- c:\winnt\system32\drivers\mbam.sys
2009-07-15 15:35 . 2007-04-04 15:44 ——– d—–w- c:\program files\Auction Client
2009-07-03 17:09 . 2004-02-06 23:05 915456 —-a-w- c:\winnt\system32\wininet.dll
2009-06-16 14:36 . 1980-01-01 05:00 81920 —-a-w- c:\winnt\system32\fontsub.dll
2009-06-16 14:36 . 1980-01-01 05:00 119808 —-a-w- c:\winnt\system32\t2embed.dll
2009-06-03 19:09 . 2003-05-30 14:00 1291264 —-a-w- c:\winnt\system32\quartz.dll
2004-12-27 16:40 . 2004-12-27 16:40 1163643 -c–a-w- c:\program files\wrar342.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"\\JAMESBROOKS\EPSON"="c:\winnt\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 99840]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-08 68856]
"Google Update"="c:\documents and settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-04-15 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"\\JAMESBROOKS\EPSON"="c:\winnt\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 99840]
"\\GATEWAY-2S673KH\EPSONC88"="c:\winnt\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE" [2005-01-27 98304]
"EPSON Stylus C88 Series"="c:\winnt\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE" [2005-01-27 98304]
"Auto Corner Desk Epson C88 on CORNER"="c:\winnt\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE" [2005-01-27 98304]
"GoToMyPC"="c:\program files\Citrix\GoToMyPC\g2svc.exe" [2007-06-20 258856]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-26 988512]
"TickerApp"="c:\program files\ComSearch\ComSearch Live\ComSearchTicker.exe" [2008-04-05 155648]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-09-02 77824]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"Hot Key Kbd 9910 Daemon"="SK9910DM.EXE" - c:\winnt\system32\SK9910DM.EXE [2001-01-03 66048]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2006-10-27 434528]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\winnt\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Brock Hot Key.exe.lnk - c:\program files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe [2008-1-17 327680]
Car-Part.com Trading Partner Software.lnk - c:\car-part\CPKeySrv.exe [2005-6-22 451584]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToMyPC]
2007-06-20 18:09 10536 —-a-w- c:\program files\Citrix\GoToMyPC\G2WinLogon.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=c:\winnt\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Platinum Parts F-Key.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Platinum Parts F-Key.lnk
backup=c:\winnt\pss\Platinum Parts F-Key.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^wkcalrem.LNK]
path=c:\documents and settings\Owner\Start Menu\Programs\Startup\wkcalrem.LNK
backup=c:\winnt\pss\wkcalrem.LNKStartup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOL Fast Start
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Weather

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\WINNT\\system32\\spool\\drivers\\w32x86\\3\\SAGENT4.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=

R3 COH_Mon;COH_Mon;c:\winnt\system32\Drivers\COH_Mon.sys [2008-07-31 23888]
R3 Dual Mode;Dual Mode Video Capture;c:\winnt\system32\DRIVERS\CoachVc.sys [2002-10-10 44928]
S2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
S2 MSSQL$HOLLANDER;SQL Server (HOLLANDER);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2008-11-25 29263712]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-03-02 101936]


— Other Services/Drivers In Memory —

*NewlyCreated* - COMHOST

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\winnt\system32\rundll32.exe" "c:\winnt\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-08-12 c:\winnt\Tasks\carpart -s.job
- c:\pkzip\carpart.exe [2004-12-17 15:22]

2009-08-12 c:\winnt\Tasks\carpart -u.job
- c:\pkzip\carpart.exe [2004-12-17 15:22]

2009-08-12 c:\winnt\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-02-01 21:32]

2009-08-12 c:\winnt\Tasks\GoogleUpdateTaskUserS-1-5-21-264473148-1561129557-2805138260-1003Core.job
- c:\documents and settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-04-15 14:59]

2009-08-12 c:\winnt\Tasks\GoogleUpdateTaskUserS-1-5-21-264473148-1561129557-2805138260-1003UA.job
- c:\documents and settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-04-15 14:59]

2009-08-10 c:\winnt\Tasks\Norton Security Scan for Owner.job
- c:\program files\Norton Security Scan\Nss.exe [2008-09-19 11:18]

2009-08-12 c:\winnt\Tasks\updater.exe.job
- c:\program files\ComSearch\ComSearch Live\updater.exe [2008-04-05 15:33]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-RegistryMechanic - (no file)


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.orderkeystone.com/VIAPROD/index.jsp
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.gateway.net
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
TCP: {E26E7586-1C9A-4FEC-8293-3C91E481490B} = 205.171.3.65,205.171.2.65
DPF: {01010200-5E80-11D8-9E86-0007E96C65AE} - hxxps://ra.qwest.com/sdccommon/download/tgctlins.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {81A2DDC1-E82F-400A-ADFB-450422D11D91} - hxxp://livehelp.audatex.us/wi/html/controller.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-12 13:44
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(944)
c:\program files\Citrix\GoToMyPC\G2WinLogon.dll

- - - - - - - > 'explorer.exe'(2872)
c:\winnt\system32\WININET.dll
c:\winnt\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
c:\winnt\system32\ieframe.dll
c:\winnt\system32\webcheck.dll
c:\winnt\system32\WPDShServiceObj.dll
c:\winnt\system32\PortableDeviceTypes.dll
c:\winnt\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\winnt\system32\Crypserv.exe
c:\winnt\system32\E_S00RP1.EXE
c:\program files\Citrix\GoToMyPC\g2comm.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Citrix\GoToMyPC\g2pre.exe
c:\program files\Citrix\GoToMyPC\g2tray.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\winnt\system32\SAgent4.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Symantec\LiveUpdate\AUPDATE.EXE
c:\program files\Symantec\LiveUpdate\LuComServer_3_4.EXE
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
.
**************************************************************************
.
Completion time: 2009-08-12 13:58 - machine was rebooted
ComboFix-quarantined-files.txt 2009-08-12 19:57

Pre-Run: 23,778,844,672 bytes free
Post-Run: 23,878,823,936 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

188 — E O F — 2009-07-31 15:01
.
and here os hijack this log
.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:04:27 PM, on 8/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINNT\system32\crypserv.exe
C:\WINNT\system32\E_S00RP1.EXE
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINNT\system32\SAgent4.exe
C:\WINNT\system32\SK9910DM.EXE
C:\Program Files\ComSearch\ComSearch Live\ComSearchTicker.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe
C:\car-part\CPKeySrv.exe
C:\WINNT\explorer.exe
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\WINNT\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.orderkeystone.com/VIAPROD/index.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [\\JAMESBROOKS\EPSON] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P19 "\\JAMESBROOKS\EPSON" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [\\GATEWAY-2S673KH\EPSONC88] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P26 "\\GATEWAY-2S673KH\EPSONC88" /O5 "LPT1:" /M "Stylus C88"
O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O5 "LPT1:" /M "Stylus C88"
O4 - HKLM\..\Run: [Auto Corner Desk Epson C88 on CORNER] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P36 "Auto Corner Desk Epson C88 on CORNER" /O16 "\\CORNER\Printer" /M "Stylus C88"
O4 - HKLM\..\Run: [GoToMyPC] "C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -logon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [TickerApp] C:\Program Files\ComSearch\ComSearch Live\ComSearchTicker.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [\\JAMESBROOKS\EPSON] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P19 "\\JAMESBROOKS\EPSON" /M "Stylus C84" /EF "HKCU"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Brock Hot Key.exe.lnk = C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe
O4 - Global Startup: Car-Part.com Trading Partner Software.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010200-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Installer) - https://ra.qwest.com/sdccommon/download/tgctlins.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://ra.qwest.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1100800642937
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1145309856125
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://apps.chicago.auctionsolutions.com/4…ll/isetupml.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0…oUploader55.cab
O16 - DPF: {81A2DDC1-E82F-400A-ADFB-450422D11D91} (WI.BrowserShare) - http://livehelp.audatex.us/wi/html/controller.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E26E7586-1C9A-4FEC-8293-3C91E481490B}: NameServer = 205.171.3.65,205.171.2.65
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINNT\SYSTEM32\crypserv.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINNT\system32\E_S00RP1.EXE
O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Epson Printer Status Agent4 (StatusAgent4) - SEIKO EPSON CORPORATION - C:\WINNT\system32\SAgent4.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

–
End of file - 10679 bytes
Post #8
jabrooksy,

That's looking good. Let's get an online scan as a double check. This scan will take forever so go do something else while it runs.

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on: [external image: Posted Image]

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: [external image: Posted Image]
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: [external image: Posted Image]
  • The virus signature database… will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: [external image: Posted Image]
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
Post #9
hello tomk, eset online scanner stops just as it is finishing getting updates….message comes up "cannot get update..configure proxy setting?" is there a temp user name and password i am supposed to use to get these.. thanks……jim
Post #10
jabrooksy,

None I know of.

Let's try Kaspersky but I've heard they're having trouble with their site so it might not load.


Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.
Post #11
hello tomk. sorry for the delay. i let kaspersky run over the weekend. it came back with no problems found. there was nothing on the log to report. things seem to running allright this morning. what next? thanks………jim . ——————————————————————————– KASPERSKY ONLINE SCANNER 7.0: scan report Monday, August 17, 2009 Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Friday, August 14, 2009 18:49:31 Records in database: 2626826 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: A:\ C:\ D:\ Scan statistics: Objects scanned: 70909 Threats found: 0 Infected objects found: 0 Suspicious objects found: 0 Scan duration: 10:12:55 No threats found. Scanned area is clean. Selected area has been scanned.
Post #12
jabrooksy,

Log looks good :D


Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Note the space between the X and the U, it needs to be there.
  • [external image: Posted Image]
The above procedure will:
  • Implement some cleanup procedures.
  • Reset System Restore.

Please re-enable any security that was disabled.

Now to remove most of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.


The following is my standard advice for the future. Use what you can and pat yourself on the back for what you're already doing.

Please take time to read Preventing Malware - Tools and Practices for Safe Computing. Very important information for your consideration is contained therein.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved. :thumbup:
Post #13
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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