HP Pavilion dv2000 hibernating?

We have an HP Pavilion dv2000, running vista. Recently, when we are going to do something we close the lid. However when we open the lid back up…NOTHING. Black screen. The only way we can get it back on is to do a hard reset. I even went to the power settings and changed them to never sleep and never turn off the display, but still does it. I did all the windows updates, i even went to hp's website and redownloaded the video drivers( refered to me as my problem) but nothing works. Please help

When you say: "refered to me as my problem": what was the verbatim error message?

As to a general HP troubleshooter see the following:

http://h10025.www1.hp.com/ewfrf/wc/solveCa…074&lang=en

no, just what people have told me when i have explained the problem

Did you review this:

http://h10025.www1.hp.com/ewfrf/wc/documen…product=1817074

yes i will try to update the bios…be back tomorrow…thanks

hey djchucke77

I even went to the power settings and changed them to never sleep and never turn off the display, but still does it

since this is a laptop, in the Power Settings, what option did you choose for "when I close the lid" ?

Tallon41

Problem solved!!! Thanks for the link Jephree. I updated the bios, restarted , updated the graphics driver, restarted….BAM…works like a charm….Once again, whatthetech has came through for me, you guys are great. Thank you very much.

Cool. Glad to hear it! Let us know if we can help further in the future.