[Closed] Unable to open any Microsoft Websites

Hi! I am unable to open any microsoft websites on one of the servers. this was working fine until last week. We are using Internet Explorer 6 & Windows Server 2003.

I have tried cleaning the cache, checking the host file etc. This has not helped. I am able to open all the other websites symantec.com, trendmicro.com, yahoo, google, gmail etc. The problem is only with Microsoft websites - microsoft.com, msdn, technet, support, download etc.

I am pasting a HijackThis Log file in the body for your review and assistance.

This is a bit urgent as this server is being used as WSUS server and is used to deploy patches to 65 machines in the network.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:29:16 AM, on 4/24/2009
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 SP2 (6.00.3790.3959)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Trend Micro\OfficeScan\PCCSRV\Apache2\bin\Apache.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Trend Micro\OfficeScan\PCCSRV\Apache2\bin\Apache.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Trend Micro\OfficeScan\PCCSRV\Web\Service\OfcAoSMgr.exe
C:\Program Files\Trend Micro\OfficeScan\PCCSRV\web\service\ofcservice.exe
C:\Program Files\Trend Micro\OfficeScan\PCCSRV\CMAgent\OfcCMAgent.exe
C:\Program Files\Trend Micro\OfficeScan\PCCSRV\Web\Service\DbServer.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\TEMP\LL6A8F.EXE
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\windows\system32\inetsrv\w3wp.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmpfw.exe
c:\windows\system32\inetsrv\w3wp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\Trend Micro\OfficeScan\PCCSRV\Apache2\bin\ApacheMonitor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: Monitor Apache Servers.lnk = Apache2\bin\ApacheMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O15 - ESC Trusted Zone: http://*.windowsupdate.com (HKLM)
O15 - ESC Trusted IP range: http://65.55.21.250
O15 - ESC Trusted IP range: http://207.46.192.254
O15 - ESC Trusted IP range: http://65.55.184.253
O16 - DPF: {35C3D91E-401A-4E45-88A5-F3B32CD72DF4} (Encrypt Class) - https://psn-us-mnk:4343/officescan/console/…root/AtxEnc.cab
O16 - DPF: {4F3DCE50-E8E7-40AC-AB8D-99F87F1F89BD} (Trend Micro OfficeScan Management Console) - https://psn-us-mnk:4343/officescan/console/…/AtxConsole.cab
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/v7/sit…b?1238492483812
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1237295950125
O16 - DPF: {A050E865-64E3-431B-8079-F0DFCEA90A2D} (PieChart Class) - https://psn-us-mnk:4343/officescan/console/…root/AtxPie.cab
O23 - Service: Apache2 - Apache Software Foundation - c:\Program Files\Trend Micro\OfficeScan\PCCSRV\Apache2\bin\Apache.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: OfficeScan Plug-in Manager (OfcAoSMgr) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan\PCCSRV\Web\Service\OfcAoSMgr.exe
O23 - Service: OfficeScan Master Service (ofcservice) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan\PCCSRV\web\service\ofcservice.exe
O23 - Service: OfficeScan Control Manager Agent (OfficeScanCMAgent) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan\PCCSRV\CMAgent\OfcCMAgent.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmPfw.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe

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