[Resolved] Possible Rootkit, but it might be something else

Lets use one of my other tools to check it out

To ensure that I get all the information this log will need to be attached (instructions at the end) if it is to large to attach then upload to Mediafire and post the sharing link.

Download OTScanit2 to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.

• Close ALL OTHER PROGRAMS.
• Open the OTScanit folder and double-click on OTScanit.exe to start the program.
• Check the box that says Scan All Users
• Check the Radio button for Rootkit check YES
• Under Additional Scans check the following:
  • File - Lop Check
  • File - Purity Scan
  • Evnt - EventViewer Errors/Warnings (last 10)
• Now click the Run Scan button on the toolbar.
• Let it run unhindered until it finishes.
• When the scan is complete Notepad will open with the report file loaded in it.
• Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Please attach the log in your next post.

To attach a file, do the following:

• Click Add Reply
• Under the reply panel is the Attachments Panel
• Browse for the attachment file you want to upload, then click the green Upload button
• Once it has uploaded, click the Manage Current Attachments drop down box
• Click on [external image: Posted Image] to insert the attachment into your post

Here is the OTScanIt log.

Just a few minor elements to remove there, but they will not be causing a slow down. What file is McAfee reporting as a PUP may be a detection on elements of Combofix or AVZ as with Prcviewer which is used in a variety of malware removal tools

Start OTScanit. Copy/Paste the information in the quotebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Unregister Dlls]
[Registry - Safe List]
< Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-2722493529-2022490594-171763965-1008\] > -> HKEY_USERS\S-1-5-21-2722493529-2022490594-171763965-1008\Software\Microsoft\Internet Explorer\Toolbar\
YN -> ShellBrowser\\"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "PCDrProfiler" -> []
< HP_Administrator Startup Folder > -> C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Startup
YN -> %UserProfile%\Start Menu\Programs\Startup\Metacafe.lnk -> %ProgramFiles%\Metacafe\MetacafeAgent.exe
[Files/Folders - Modified Within 30 Days]
NY -> IadHide5.dll -> %UserProfile%\Local Settings\Temp\IadHide5.dll
[Empty Temp Folders]

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here along with a new OTScanit log.

I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

Do you encounter problems when you start IE ?

When you experience this freezing could you open taskmanager and see what process is using the most memory

Information from the notepad document: [Registry - Safe List] Registry value HKEY_USERS\S-1-5-21-2722493529-2022490594-171763965-1008\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\PCDrProfiler deleted successfully. C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Startup\Metacafe.lnk moved successfully. File C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Startup\Metacafe.lnk not found. [Files/Folders - Modified Within 30 Days] DllUnregisterServer procedure not found in C:\Documents and Settings\HP_Administrator\Local Settings\Temp\IadHide5.dll C:\Documents and Settings\HP_Administrator\Local Settings\Temp\IadHide5.dll NOT unregistered. C:\Documents and Settings\HP_Administrator\Local Settings\Temp\IadHide5.dll moved successfully. [Empty Temp Folders] File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Temp\etilqs_8VrjLCbjYgNClLBJWpHI scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Temp\hpodvd09.log scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Temp\_hphtra07.log scheduled to be deleted on reboot. User's Temp folder emptied. User's Internet Explorer cache folder emptied. File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. User's Temporary Internet Files folder emptied. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be deleted on reboot. Local Service Temp folder emptied. Local Service Temporary Internet Files folder emptied. Network Service Temp folder emptied. File delete failed. C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. Network Service Temporary Internet Files folder emptied. File delete failed. C:\WINDOWS\temp\mcmsc_4eJg8WwQ0ovp5L7 scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\mcmsc_Kkml87FdS2C9J6V scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\mcmsc_pSHVhZNu02RgvmC scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\mcmsc_QRsMIhQaOLEegeT scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\WFV6.tmp scheduled to be deleted on reboot. Windows Temp folder emptied. Java cache emptied. File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\2al9p1f3.default\Cache\_CACHE_001_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\2al9p1f3.default\Cache\_CACHE_002_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\2al9p1f3.default\Cache\_CACHE_003_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\2al9p1f3.default\Cache\_CACHE_MAP_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\2al9p1f3.default\urlclassifier3.sqlite scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\2al9p1f3.default\XUL.mfl scheduled to be deleted on reboot. FireFox cache emptied. RecycleBin -> emptied. < End of fix log > OTScanIt2 by OldTimer - Version 1.0.14.0 fix logfile created on 04242009_154325 Files moved on Reboot… File C:\Documents and Settings\HP_Administrator\Local Settings\Temp\etilqs_8VrjLCbjYgNClLBJWpHI not found! C:\Documents and Settings\HP_Administrator\Local Settings\Temp\hpodvd09.log moved successfully. C:\Documents and Settings\HP_Administrator\Local Settings\Temp\_hphtra07.log moved successfully. File C:\WINDOWS\temp\mcmsc_4eJg8WwQ0ovp5L7 not found! File C:\WINDOWS\temp\mcmsc_Kkml87FdS2C9J6V not found! File C:\WINDOWS\temp\mcmsc_pSHVhZNu02RgvmC not found! File C:\WINDOWS\temp\mcmsc_QRsMIhQaOLEegeT not found! File C:\WINDOWS\temp\WFV6.tmp not found! C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\2al9p1f3.default\Cache\_CACHE_001_ moved successfully. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\2al9p1f3.default\Cache\_CACHE_002_ moved successfully. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\2al9p1f3.default\Cache\_CACHE_003_ moved successfully. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\2al9p1f3.default\Cache\_CACHE_MAP_ moved successfully. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\2al9p1f3.default\urlclassifier3.sqlite moved successfully. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\2al9p1f3.default\XUL.mfl moved successfully. Registry entries deleted on Reboot… I don't experience problems with IE. I think the PUP is in the programs you guessed. I checked McAfee's logs and it doesn't mention them, so I don't know (sorry).

OK we have narrowed it down now to FF, can you start FF with all addons disabled and see if there is an improvement in speed from that

FF seemed OK when I disabled the addons, but my computer froze again. For the past week it has been freezing whenever I go into My Documents, My Videos, etc. I opened the task manager during the freeze like you asked. wuauclt.exe was using the most memory. Then it suddenly disappeared, and I didn't even do anything except click it once. Then it was explorer.exe that was using the most, but wuauclt.exe used a lot more before it mysteriously vanished. I heard wuauclt.exe was the "Cult Trojan."

wuauclt.exe is the windows update tool so it should only appear sporadically

Lets run an AV scan to see if I am missing anything

Download Dr.Web CureIt to the desktop:

• Doubleclick the drweb-cureit icon to start the program.
• press start
• Allow the program to run the initial express scan
• This will scan the files currently running in memory. If something is found, click the YES button when it asks you if you want to cure it. This is only a short scan.
  Note: A pop up may appear during this phase suggesting you purchase their program - click the X at the top right corner of this pop-up to close it.
  
• Once the short scan has finished, check the Complete scan box on the left side, even if nothing was found on the initial scan.
• Then click the small green arrow button on the right under the Dr.Web Antivirus picture to start the complete scan. (This scan will take several hours)
• During this complete scan - if Dr.Web finds an infection a window will pop up requesting your attention. Select the Cure button.
  • Note:(If the file cannot be cured, Dr.Web will automatically delete the file)
• Once the scan is complete, on the menu bar, click file and choose report list.
• Save the report to your desktop. The report will be called DrWeb.csv
• Note:this report will need to be renamed to Dr.Web.txt in order to post it on the forum.
• Close Dr.Web Cureit.
• Please post the Dr.Web.txt report in your next reply

It seemed to have a habit of pulling things up from Comcast (my internet provider) and other things I know aren't dangerous. Then again, I might be wrong.

A majority of the elements it pulled were in system restore - I will clear that at the end. I should imagine it targeted the ISP files due to the nature of their function Are you still getting the FF freezes ? Have you tried an uninstal - re-install of FF

A majority of the elements it pulled were in system restore - I will clear that at the end. I should imagine it targeted the ISP files due to the nature of their function

Are you still getting the FF freezes ?

Have you tried an uninstal - re-install of FF

FF seems fine now. So what is up with the system restore?

System restore had copied some malware files - but we will fix that now

Now the best part of the day —– Your log now appears clean

A good workman always cleans up after himself so..Run OTScanit and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep. For AVZ just delete the folder

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

[external image: Posted Image] Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Upgrading Java:

• Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 13.
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u13-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u13-windows-i586-p.exe and select "Run as an Administrator.")

XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:

• Select Start > All Programs > Accessories > System tools > System Restore.
• On the dialogue box that appears select Create a Restore Point
• Click NEXT
• Enter a name e.g. Clean
• Click CREATE

You now have a clean restore point, to get rid of the bad ones:

• Select Start > All Programs > Accessories > System tools > Disk Cleanup.
• In the Drop down box that appears select your main drive e.g. C
• Click OK
• The System will do some calculation and the display a dialogue box with TABS
• Select the More Options Tab.
• At the bottom will be a system restore box with a CLEANUP button click this
• Accept the Warning and select OK again, the program will close and you are done

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

• SpywareBlaster to help prevent spyware from installing in the first place.
• SuperAntispyware Run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

• Secunia Software inspector To check your programme update status
• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe

Thank you for all of your help. This means a lot to me.

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.