Spyware / Malware / Virus Removal

[Resolved] Sluggish computer, freezes, have to reboot often

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Sonja27 Topic Starter

Post #1September 2, 2009, 2:41 AM UTC

My computer is sluggish lately, seems to be getting worse. It freezes, I have to reboot and it happened a couple of times today (worst yet). I ran my Norton anti-virus scan, spybot and ad-aware. Nothing turned up and nothing improved. Maybe my hijackthis log can shed some light? I'd appreciate any help I can get! Thanks ahead of time.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:40:46 PM, on 9/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\COMODO\SafeSurf\cssurf.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\LG Soft India\forteManager\bin\Monitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\AGI\common\win32\PythonService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AGSearchHook Class - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - C:\Program Files\AGI\common\agcutils.dll
O2 - BHO: AGSearchHook Class - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - C:\Program Files\AGI\common\agcutils.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.5.2.10\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.5.2.10\IPSBHO.DLL
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.5.2.10\coIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [COMODO SafeSurf] "C:\Program Files\COMODO\SafeSurf\cssurf.exe" -s
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: forteManager.lnk = ?
O4 - Global Startup: Photo Express Calendar Checker SE.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O15 - Trusted Zone: http://www.msi.com.tw
O16 - DPF: Photobucket Publisher - http://pic.photobucket.com/plugins/csve/ph…t_publisher.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://remotecontrol.trendmicro.com/sdccom…oad/tgctlcm.cab
O16 - DPF: {01118F00-3E00-11D2-8470-0060089874ED} (SupportSoft RemoteControl Class) - https://remotecontrol.trendmicro.com/sdccom…wnload/ssrc.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/framework/contr…vex/TmHcmsX.CAB
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1184997770015
O16 - DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} (WebSDev Control) - http://liveupdate.msi.com.tw/autobios/LOnline/install.cab
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_a…asyInstallX.CAB
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/flash…ent/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://trendmicro.webex.com/client/T25L/webex/ieatgpc.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.5.2.10\coIEPlg.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\cssdll32.dll
O23 - Service: AG Windows Service (AGWinService) - Unknown owner - C:\Program Files\AGI\common\win32\PythonService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe
O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O24 - Desktop Component 0: (no name) - http://www.starfall.com/s.gif

–
End of file - 11466 bytes

Tomk

Post #2September 6, 2009, 5:11 AM UTC

Hi Sonja27,

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.

Download DDS and save it to your desktop from
Here
here or
here.
- Disable any script blocking protection (How to Disable your Security Programs)
- Double click DDS icon to run the tool (may take up to 3 minutes to run)
- When done, DDS.txt will open.
- After a few moments, attach.txt will open in a second window.
- Save both reports to your desktop.
We Need to check for Rootkits with RootRepeal
- Download RootRepeal from one of the following locations and save it to your desktop.
- Open [external image: Posted Image] on your desktop.
- Click the [external image: Posted Image] tab.
- Click the [external image: Posted Image] button.
- In the Select Scan dialog, check
  [external image: Posted Image]
- Push Ok
- Check the box for your main system drive (Usually C:), and press Ok.
- Allow RootRepeal to run a scan of your system. This may take some time.
- Once the scan completes, push the [external image: Posted Image] button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt.
Copy/paste the log (that you've previously saved to your desktop) from RootRepeal onto your post.
Copy/paste the DDS.txt log (that you've previously saved to your desktop) onto your post.
Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.

Sonja27

Post #3September 6, 2009, 3:33 PM UTC

DDS.txt DDS (Ver_09-06-26.01) - NTFSx86 Run by [removed] at 7:46:53.65 on Sun 09/06/2009 Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_03 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1442 [GMT -7:00] AV: BitDefender Antivirus *On-access scanning disabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB} AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8} FW: COMODO Firewall *disabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B} FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe C:\WINDOWS\system32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\AGI\common\win32\PythonService.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\PSIService.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\COMODO\SafeSurf\cssurf.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\COMODO\COMODO Internet Security\cfp.exe C:\Program Files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe C:\Program Files\LG Soft India\forteManager\bin\Monitor.exe C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe C:\Program Files\Trillian\trillian.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\wscntfy.exe C:\Documents and Settings\Sonja\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.msn.com uInternet Connection Wizard,ShellNext = iexplore uInternet Settings,ProxyOverride = *.local uURLSearchHooks: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - c:\program files\agi\common\agcutils.dll BHO: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - c:\program files\agi\common\agcutils.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.5.2.10\coIEPlg.dll BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.5.2.10\IPSBHO.DLL BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.5.2.10\coIEPlg.dll TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [AdobeBridge] uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe" mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [COMODO SafeSurf] "c:\program files\comodo\safesurf\cssurf.exe" -s mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe" mRun: [] mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe" mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h mRun: [PE2CKFNT SE] c:\program files\ulead systems\ulead photo express 2 se\ChkFont.exe dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe dRunOnce: [RunNarrator] Narrator.exe StartupFolder: c:\docume~1\sonja\startm~1\programs\startup\trillian.lnk - c:\program files\trillian\trillian.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\fortem~1.lnk - c:\program files\lg soft india\fortemanager\bin\Monitor.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\photoe~1.lnk - c:\program files\ulead systems\ulead photo express 2 se\CalCheck.exe IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000 IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll Trusted Zone: com.tw\www.msi DPF: Photobucket Publisher - hxxp://pic.photobucket.com/plugins/csve/photobucket_publisher.CAB DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://remotecontrol.trendmicro.com/sdccommon/download/tgctlcm.cab DPF: {01118F00-3E00-11D2-8470-0060089874ED} - hxxps://remotecontrol.trendmicro.com/sdccommon/download/ssrc.cab DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} - hxxp://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} - hxxp://www.trendsecure.com/framework/control/en-US/activex/TmHcmsX.CAB DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1184997770015 DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} - hxxp://liveupdate.msi.com.tw/autobios/LOnline/install.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} - hxxps://mycampus.phoenix.edu/secure/PhxStudent15.CAB DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} - hxxp://www.trendsecure.com/easy_install/_activex/en-US/TSEasyInstallX.CAB DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://trendmicro.webex.com/client/T25L/webex/ieatgpc.cab Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.5.2.10\CoIEPlg.dll AppInit_DLLs: c:\windows\system32\cssdll32.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll LSA: Notification Packages = scecli scecli scecli ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\sonja\applic~1\mozilla\firefox\profiles\8xv156q6.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.expectnothing.com/ FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll FF - component: c:\program files\mozilla firefox\components\FFComm.dll FF - plugin: c:\documents and settings\sonja\application data\mozilla\firefox\profiles\8xv156q6.default\extensions\[removed]\platform\winnt_x86-msvc\plugins\npmnqmp07051001.dll FF - plugin: c:\documents and settings\sonja\application data\mozilla\plugins\npPxPlay.dll FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} ============= SERVICES / DRIVERS =============== R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2008-11-6 28544] R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0305020.00a\SymEFA.sys [2009-8-20 310320] R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2007-5-10 4064] R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0305020.00a\BHDrvx86.sys [2009-8-20 259632] R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0305020.00a\cchpx86.sys [2009-8-20 482432] R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2008-11-7 132640] R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2008-11-7 24096] R1 EPPSCSIx;EPPSCSIx;c:\windows\system32\drivers\Eppscsi.sys [2007-5-23 47148] R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090904.002\IDSXpx86.sys [2009-9-5 276344] R2 AGWinService;AG Windows Service;c:\program files\agi\common\win32\pythonservice.exe [2008-11-16 10240] R2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\comodo internet security\cmdagent.exe [2008-11-7 692496] R2 N360;Norton 360;c:\program files\norton 360\engine\3.5.2.10\ccSvcHst.exe [2009-8-20 117640] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-26 102448] R3 LGDDCDevice;LGDDCDevice;c:\program files\lg soft india\fortemanager\bin\I2CDriver.sys [2009-1-26 14336] R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090905.025\naveng.sys [2009-9-5 84912] R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090905.025\navex15.sys [2009-9-5 1323568] S1 DTC328X;DTC328X;c:\windows\system32\drivers\Dtc328x.sys [2007-5-10 48648] S3 LGII2CDevice;LGII2CDevice;c:\program files\lg soft india\fortemanager\bin\PII2CDriver.sys [2009-1-26 13312] S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys –> d:\NTGLM7X.sys [?] =============== Created Last 30 ================ 2009-08-13 14:01 36,400 a—-r– c:\windows\system32\drivers\SymIM.sys 2009-08-13 14:01 124,976 a——- c:\windows\system32\drivers\SYMEVENT.SYS 2009-08-13 14:01 60,808 a——- c:\windows\system32\S32EVNT1.DLL 2009-08-13 14:01 7,456 a——- c:\windows\system32\drivers\SYMEVENT.CAT 2009-08-13 14:01 806 a——- c:\windows\system32\drivers\SYMEVENT.INF 2009-08-13 14:01 –d—– c:\program files\common files\Symantec Shared 2009-08-13 14:00 –d—– c:\windows\system32\drivers\N360 2009-08-13 14:00 –d—– c:\program files\Norton 360 2009-08-13 14:00 –d—– c:\program files\NortonInstaller 2009-08-12 08:36 128,512 -c—— c:\windows\system32\dllcache\dhtmled.ocx 2009-08-12 08:36 1,315,328 -c—— c:\windows\system32\dllcache\msoe.dll 2009-08-10 16:10 –d—– c:\program files\Crimson Editor ==================== Find3M ==================== 2009-08-20 20:23 26,600 a—-r– c:\windows\system32\drivers\GEARAspiWDM.sys 2009-08-20 20:23 107,368 a—-r– c:\windows\system32\GEARAspi.dll 2009-08-05 02:01 204,800 a——- c:\windows\system32\mswebdvd.dll 2009-07-17 12:01 58,880 a——- c:\windows\system32\atl.dll 2009-07-13 23:43 286,208 a——- c:\windows\system32\wmpdxm.dll 2009-06-29 09:12 827,392 a——- c:\windows\system32\wininet.dll 2009-06-29 09:12 78,336 a——- c:\windows\system32\ieencode.dll 2009-06-29 09:12 17,408 a——- c:\windows\system32\corpol.dll 2009-06-16 07:36 119,808 a——- c:\windows\system32\t2embed.dll 2009-06-16 07:36 81,920 a——- c:\windows\system32\fontsub.dll 2009-06-12 05:31 76,288 a——- c:\windows\system32\telnet.exe 2009-06-10 09:19 2,066,432 a——- c:\windows\system32\mstscax.dll 2009-06-10 07:13 84,992 a——- c:\windows\system32\avifil32.dll 2009-06-09 23:14 132,096 a——- c:\windows\system32\wkssvc.dll 2009-04-24 13:54 61,224 a——- c:\documents and settings\sonja\GoToAssistDownloadHelper.exe 2009-03-15 16:55 101,816 a——- c:\docume~1\sonja\applic~1\GDIPFONTCACHEV1.DAT 2009-01-17 18:04 10,396 a——- c:\program files\uninstal.log 2007-07-02 13:00 476,752 ac—— c:\docume~1\alluse~1\applic~1\pswi_preloaded.exe 2007-06-06 15:21 88 -c-shr– c:\windows\system32\BB04C3F3AC.sys 2009-04-17 14:42 3,036 a–sh— c:\windows\system32\KGyGaAvL.sys 2008-11-07 14:12 16,384 a–sh— c:\windows\system32\config\systemprofile\cookies\index.dat 2008-11-07 14:12 32,768 a–sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008110720081108\index.dat ============= FINISH: 7:48:17.87 =============== ROOTREPEAL © AD, 2007-2009 ================================================== Scan Start Time: 2009/09/06 08:30 Program Version: Version 1.3.5.0 Windows Version: Windows XP SP3 ================================================== Drivers ——————- Name: dump_atapi.sys Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys Address: 0xB6E3C000 Size: 98304 File Visible: No Signed: - Status: - Name: dump_WMILIB.SYS Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS Address: 0xF79B3000 Size: 8192 File Visible: No Signed: - Status: - Name: rootrepeal.sys Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys Address: 0xB3B48000 Size: 49152 File Visible: No Signed: - Status: - Name: SYMEFA.SYS Image Path: SYMEFA.SYS Address: 0xF7427000 Size: 323584 File Visible: No Signed: - Status: - SSDT ——————- #: 011 Function Name: NtAdjustPrivilegesToken Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xb734ff42 #: 012 Function Name: NtAlertResumeThread Status: Hooked by "" at address 0x89e6c518 #: 013 Function Name: NtAlertThread Status: Hooked by "" at address 0x8a0b3a68 #: 017 Function Name: NtAllocateVirtualMemory Status: Hooked by "" at address 0x893c7900 #: 019 Function Name: NtAssignProcessToJobObject Status: Hooked by "" at address 0x89e68050 #: 031 Function Name: NtConnectPort Status: Hooked by "" at address 0x8a2cae30 #: 037 Function Name: NtCreateFile Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xb734fafe #: 041 Function Name: NtCreateKey Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xb7210130 #: 043 Function Name: NtCreateMutant Status: Hooked by "" at address 0x89e4ae00 #: 046 Function Name: NtCreatePort Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xb734f142 #: 050 Function Name: NtCreateSection Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xb73511ca #: 052 Function Name: NtCreateSymbolicLinkObject Status: Hooked by "" at address 0x8a2a8ca8 #: 053 Function Name: NtCreateThread Status: Hooked by "" at address 0x8a0a9db0 #: 057 Function Name: NtDebugActiveProcess Status: Hooked by "" at address 0x89348050 #: 063 Function Name: NtDeleteKey Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xb72103b0 #: 065 Function Name: NtDeleteValueKey Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xb7210910 #: 068 Function Name: NtDuplicateObject Status: Hooked by "" at address 0x893c7b98 #: 083 Function Name: NtFreeVirtualMemory Status: Hooked by "" at address 0x893c7160 #: 089 Function Name: NtImpersonateAnonymousToken Status: Hooked by "" at address 0x893c9050 #: 091 Function Name: NtImpersonateThread Status: Hooked by "" at address 0x89e5b7e0 #: 097 Function Name: NtLoadDriver Status: Hooked by "" at address 0x89f11388 #: 105 Function Name: NtMakeTemporaryObject Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xb734f6e8 #: 108 Function Name: NtMapViewOfSection Status: Hooked by "" at address 0x89347f70 #: 114 Function Name: NtOpenEvent Status: Hooked by "" at address 0x89349050 #: 116 Function Name: NtOpenFile Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xb734fd36 #: 122 Function Name: NtOpenProcess Status: Hooked by "" at address 0x893c7ef8 #: 123 Function Name: NtOpenProcessToken Status: Hooked by "" at address 0x8a0a9518 #: 125 Function Name: NtOpenSection Status: Hooked by "" at address 0x89e50050 #: 128 Function Name: NtOpenThread Status: Hooked by "" at address 0x893c7d28 #: 137 Function Name: NtProtectVirtualMemory Status: Hooked by "" at address 0x8a2e5ac0 #: 192 Function Name: NtRenameKey Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xb7350884 #: 200 Function Name: NtRequestWaitReplyPort Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xb734f260 #: 206 Function Name: NtResumeThread Status: Hooked by "" at address 0x89ec10c0 #: 210 Function Name: NtSecureConnectPort Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xb7350be8 #: 213 Function Name: NtSetContextThread Status: Hooked by "" at address 0x89ea1e30 #: 228 Function Name: NtSetInformationProcess Status: Hooked by "" at address 0x89347cd8 #: 240 Function Name: NtSetSystemInformation Status: Hooked by "" at address 0x893c8050 #: 247 Function Name: NtSetValueKey Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xb7210b60 #: 249 Function Name: NtShutdownSystem Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xb734f682 #: 253 Function Name: NtSuspendProcess Status: Hooked by "" at address 0x89e69050 #: 254 Function Name: NtSuspendThread Status: Hooked by "" at address 0x89d69518 #: 255 Function Name: NtSystemDebugControl Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xb734f86c #: 257 Function Name: NtTerminateProcess Status: Hooked by "" at address 0x89eb3070 #: 258 Function Name: NtTerminateThread Status: Hooked by "" at address 0x89d6a518 #: 267 Function Name: NtUnmapViewOfSection Status: Hooked by "" at address 0x8a0a8518 #: 277 Function Name: NtWriteVirtualMemory Status: Hooked by "" at address 0x893c7570 ==EOF==

Attachments:

📎Attach.txt

Tomk

Post #4September 6, 2009, 4:27 PM UTC

Sonja27,

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Sonja27

Post #5September 7, 2009, 4:26 AM UTC

ComboFix 09-09-06.03 - Sonja 09/06/2009 19:18.1.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1179 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: BitDefender Antivirus *On-access scanning disabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: COMODO Firewall *disabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Sonja\My Documents\ZbThumbnail.info
c:\windows\Installer\10e2cfd.msi
c:\windows\Installer\12fed.msi
c:\windows\Installer\31ff3c7.msp
c:\windows\Installer\9af64.msi
c:\windows\system\SysSD.dll
c:\windows\system32\_004361_.tmp.dll
c:\windows\system32\_004362_.tmp.dll
c:\windows\system32\_004363_.tmp.dll
c:\windows\system32\_004364_.tmp.dll
c:\windows\system32\_004371_.tmp.dll
c:\windows\system32\_004372_.tmp.dll
c:\windows\system32\_004373_.tmp.dll
c:\windows\system32\_004374_.tmp.dll
c:\windows\system32\_004376_.tmp.dll
c:\windows\system32\_004377_.tmp.dll
c:\windows\system32\_004380_.tmp.dll
c:\windows\system32\_004381_.tmp.dll
c:\windows\system32\_004383_.tmp.dll
c:\windows\system32\_004384_.tmp.dll
c:\windows\system32\_004385_.tmp.dll
c:\windows\system32\_004387_.tmp.dll
c:\windows\system32\_004388_.tmp.dll
c:\windows\system32\_004389_.tmp.dll
c:\windows\system32\_004390_.tmp.dll
c:\windows\system32\_004391_.tmp.dll
c:\windows\system32\_004392_.tmp.dll
c:\windows\system32\_004393_.tmp.dll
c:\windows\system32\_004395_.tmp.dll
c:\windows\system32\_004396_.tmp.dll
c:\windows\system32\_004398_.tmp.dll
c:\windows\system32\_004401_.tmp.dll
c:\windows\system32\_004403_.tmp.dll
c:\windows\system32\_004404_.tmp.dll
c:\windows\system32\_004405_.tmp.dll
c:\windows\system32\_004406_.tmp.dll
c:\windows\system32\_004407_.tmp.dll
c:\windows\system32\_004409_.tmp.dll
c:\windows\system32\_004410_.tmp.dll
c:\windows\system32\_004411_.tmp.dll
c:\windows\system32\_004412_.tmp.dll
c:\windows\system32\_004413_.tmp.dll
c:\windows\system32\_004414_.tmp.dll
c:\windows\system32\_004415_.tmp.dll
c:\windows\system32\_004416_.tmp.dll
c:\windows\system32\_004418_.tmp.dll
c:\windows\system32\_004419_.tmp.dll
c:\windows\system32\_004420_.tmp.dll
c:\windows\system32\_004421_.tmp.dll
c:\windows\system32\_004422_.tmp.dll
c:\windows\system32\_004425_.tmp.dll
c:\windows\system32\_004426_.tmp.dll
c:\windows\system32\_004428_.tmp.dll
c:\windows\system32\_004429_.tmp.dll
c:\windows\system32\_004430_.tmp.dll
c:\windows\system32\_004432_.tmp.dll
c:\windows\system32\_004433_.tmp.dll
c:\windows\system32\_004435_.tmp.dll
c:\windows\system32\_004436_.tmp.dll
c:\windows\system32\_004440_.tmp.dll
c:\windows\system32\_004441_.tmp.dll
c:\windows\system32\_004443_.tmp.dll
c:\windows\system32\_004446_.tmp.dll
c:\windows\system32\_004448_.tmp.dll
c:\windows\system32\_004449_.tmp.dll
c:\windows\system32\_004450_.tmp.dll
c:\windows\system32\_004451_.tmp.dll
c:\windows\system32\_004454_.tmp.dll
c:\windows\system32\_004455_.tmp.dll
c:\windows\system32\_004456_.tmp.dll
c:\windows\system32\_004457_.tmp.dll
c:\windows\system32\_004458_.tmp.dll
c:\windows\system32\_004463_.tmp.dll
c:\windows\system32\_004465_.tmp.dll
c:\windows\wpd99.drv

.
((((((((((((((((((((((((( Files Created from 2009-08-07 to 2009-09-07 )))))))))))))))))))))))))))))))
.

2009-08-13 21:01 . 2009-08-18 19:20 36400 —-a-r- c:\windows\system32\drivers\SymIM.sys
2009-08-13 21:01 . 2009-08-21 03:24 124976 —-a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-08-13 21:01 . 2009-08-21 03:24 60808 —-a-w- c:\windows\system32\S32EVNT1.DLL
2009-08-13 21:01 . 2009-08-13 21:38 ——– d—–w- c:\program files\Common Files\Symantec Shared
2009-08-13 21:00 . 2009-08-21 05:55 ——– d—–w- c:\windows\system32\drivers\N360
2009-08-13 21:00 . 2009-08-13 21:01 ——– d—–w- c:\program files\Norton 360
2009-08-13 21:00 . 2009-08-13 21:00 ——– d—–w- c:\program files\Windows Sidebar
2009-08-13 21:00 . 2009-08-13 21:00 ——– d—–w- c:\program files\NortonInstaller
2009-08-13 20:08 . 2009-08-13 20:08 ——– d—–w- c:\documents and settings\Sonja\Local Settings\Application Data\ICS
2009-08-12 15:36 . 2009-07-10 13:27 1315328 -c—-w- c:\windows\system32\dllcache\msoe.dll
2009-08-10 23:10 . 2009-08-10 23:47 ——– d—–w- c:\program files\Crimson Editor

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-05 15:49 . 2009-08-05 22:54 ——– d—–w- c:\documents and settings\Sonja\Application Data\FileZilla
2009-09-02 02:40 . 2008-11-05 19:25 ——– d—–w- c:\program files\trend micro
2009-08-25 16:20 . 2008-06-30 02:52 ——– d—–w- c:\program files\Photodex Presenter
2009-08-21 03:24 . 2009-05-02 15:40 ——– d—–w- c:\documents and settings\All Users\Application Data\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}
2009-08-21 03:24 . 2009-05-02 15:39 ——– d—–w- c:\program files\Symantec
2009-08-21 03:24 . 2009-08-13 21:01 806 —-a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-08-21 03:24 . 2009-08-13 21:01 7456 —-a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-08-21 03:23 . 2006-09-19 22:44 26600 —-a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-08-21 03:23 . 2006-09-19 22:43 107368 —-a-r- c:\windows\system32\GEARAspi.dll
2009-08-19 01:45 . 2007-05-10 12:47 ——– d—–w- c:\documents and settings\All Users\Application Data\pdf995
2009-08-13 21:00 . 2009-05-02 15:39 ——– d—–w- c:\documents and settings\All Users\Application Data\Symantec
2009-08-13 21:00 . 2009-05-02 15:38 ——– d—–w- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-08-05 22:56 . 2009-08-05 22:53 ——– d—–w- c:\program files\FileZilla FTP Client
2009-08-05 09:01 . 2006-02-28 12:00 204800 —-a-w- c:\windows\system32\mswebdvd.dll
2009-08-04 04:38 . 2007-05-10 08:19 ——– d—–w- c:\program files\Trillian
2009-08-02 03:25 . 2008-10-11 21:51 ——– d—–w- c:\program files\Microsoft Silverlight
2009-07-22 05:31 . 2009-07-22 05:31 ——– d—–w- c:\program files\Microsoft
2009-07-22 05:30 . 2009-07-22 05:30 ——– d—–w- c:\program files\Windows Live SkyDrive
2009-07-22 05:28 . 2009-07-22 05:28 ——– d—–w- c:\program files\Common Files\Windows Live
2009-07-22 05:26 . 2009-01-13 23:39 ——– d—–w- c:\program files\MSECache
2009-07-17 19:01 . 2006-02-28 12:00 58880 —-a-w- c:\windows\system32\atl.dll
2009-07-15 05:04 . 2009-07-15 05:04 ——– d—–w- c:\program files\RescuePRO
2009-07-14 15:49 . 2009-07-14 15:49 ——– d—–w- c:\documents and settings\All Users\Application Data\GARMIN
2009-07-14 15:46 . 2008-05-30 20:53 ——– d—–w- c:\documents and settings\Sonja\Application Data\GARMIN
2009-07-14 06:43 . 2006-02-28 12:00 286208 —-a-w- c:\windows\system32\wmpdxm.dll
2009-06-29 16:12 . 2006-02-28 12:00 827392 —-a-w- c:\windows\system32\wininet.dll
2009-06-29 16:12 . 2006-02-28 12:00 78336 —-a-w- c:\windows\system32\ieencode.dll
2009-06-29 16:12 . 2006-02-28 12:00 17408 —-a-w- c:\windows\system32\corpol.dll
2009-06-16 14:36 . 2006-02-28 12:00 81920 —-a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:36 . 2006-02-28 12:00 119808 —-a-w- c:\windows\system32\t2embed.dll
2009-06-12 12:31 . 2006-02-28 12:00 76288 —-a-w- c:\windows\system32\telnet.exe
2009-06-10 16:19 . 2007-05-10 05:05 2066432 —-a-w- c:\windows\system32\mstscax.dll
2009-06-10 14:13 . 2006-02-28 12:00 84992 —-a-w- c:\windows\system32\avifil32.dll
2009-06-10 06:14 . 2008-10-21 03:48 132096 —-a-w- c:\windows\system32\wkssvc.dll
2009-01-18 01:04 . 2009-01-18 01:04 10396 —-a-w- c:\program files\uninstal.log
2009-04-01 15:49 . 2008-10-31 01:34 49664 —-a-w- c:\program files\mozilla firefox\components\FFComm.dll
2009-02-17 15:47 . 2009-02-17 15:47 27976 —-a-w- c:\program files\mozilla firefox\plugins\atgpcdec.dll
2009-02-17 15:47 . 2009-02-17 15:47 125848 —-a-w- c:\program files\mozilla firefox\plugins\atgpcext.dll
2009-02-17 15:48 . 2009-02-17 15:48 46408 —-a-w- c:\program files\mozilla firefox\plugins\atmccli.dll
2009-02-17 15:48 . 2009-02-17 15:48 98712 —-a-w- c:\program files\mozilla firefox\plugins\ieatgpc.dll
2007-06-06 22:21 . 2007-06-01 17:43 88 -csh–r- c:\windows\system32\BB04C3F3AC.sys
2009-04-17 21:42 . 2007-06-01 17:43 3036 –sha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{0BC6E3FA-78EF-4886-842C-5A1258C4455A}"= "c:\program files\AGI\common\agcutils.dll" [2009-09-07 43520]

[HKEY_CLASSES_ROOT\clsid\{0bc6e3fa-78ef-4886-842c-5a1258c4455a}]
[HKEY_CLASSES_ROOT\agcutils.AGSearchHook.1]
[HKEY_CLASSES_ROOT\TypeLib\{647B16D8-AD7B-4983-82D7-82A270FC9E6D}]
[HKEY_CLASSES_ROOT\agcutils.AGSearchHook]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0BC6E3FA-78EF-4886-842C-5A1258C4455A}]
2009-09-07 03:16 43520 —-a-w- c:\program files\AGI\common\agcutils.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
2008-08-06 23:20 279944 —-a-w- c:\program files\AskBarDis\bar\bin\askBar.dll

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-08-06 279944]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2009-02-03 160592]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-08-12 7630848]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-10-02 289576]
"COMODO SafeSurf"="c:\program files\COMODO\SafeSurf\cssurf.exe" [2008-11-08 278264]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-11-13 611712]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" [2004-04-17 196608]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-04-13 69632]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-12 640376]
"COMODO Internet Security"="c:\program files\COMODO\COMODO Internet Security\cfp.exe" [2009-06-05 1794320]
"PE2CKFNT SE"="c:\program files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe" [1998-07-03 25088]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2007-09-28 443968]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\Sonja\Start Menu\Programs\Startup\
Trillian.lnk - c:\program files\Trillian\trillian.exe [2009-7-16 1873272]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
forteManager.lnk - c:\program files\LG Soft India\forteManager\bin\Monitor.exe [2009-1-26 1126400]
Photo Express Calendar Checker SE.lnk - c:\program files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe [2009-7-22 55296]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\system32\cssdll32.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ SDEarlyDelete \??\0autocheck autochk *\0\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.exe.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.exe.lnk
backup=c:\windows\pss\Adobe Gamma Loader.exe.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Photo Express Calendar Checker SE.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Photo Express Calendar Checker SE.lnk
backup=c:\windows\pss\Photo Express Calendar Checker SE.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Sonja^Start Menu^Programs^Startup^Trillian.lnk]
path=c:\documents and settings\Sonja\Start Menu\Programs\Startup\Trillian.lnk
backup=c:\windows\pss\Trillian.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Sonja^Start Menu^Programs^Startup^Webshots.lnk]
path=c:\documents and settings\Sonja\Start Menu\Programs\Startup\Webshots.lnk
backup=c:\windows\pss\Webshots.lnkStartup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Trillian\\trillian.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5353:TCP"= 5353:TCP:Adobe CSI CS4

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [11/6/2008 12:27 PM 28544]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0305020.00A\SymEFA.sys [8/20/2009 8:24 PM 310320]
R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [5/10/2007 12:35 AM 4064]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0305020.00A\BHDrvx86.sys [8/20/2009 8:24 PM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0305020.00A\cchpx86.sys [8/20/2009 8:24 PM 482432]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [11/7/2008 8:24 PM 132640]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [11/7/2008 8:24 PM 24096]
R1 EPPSCSIx;EPPSCSIx;c:\windows\system32\drivers\Eppscsi.sys [5/23/2007 9:00 PM 47148]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090904.002\IDSXpx86.sys [9/5/2009 11:45 AM 276344]
R2 AGWinService;AG Windows Service;c:\program files\AGI\common\win32\pythonservice.exe [11/16/2008 2:51 PM 10240]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe [8/20/2009 8:24 PM 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/26/2009 1:00 AM 102448]
R3 LGDDCDevice;LGDDCDevice;c:\program files\LG Soft India\forteManager\bin\I2CDriver.sys [1/26/2009 7:13 PM 14336]
S1 DTC328X;DTC328X;c:\windows\system32\drivers\Dtc328x.sys [5/10/2007 12:23 AM 48648]
S3 LGII2CDevice;LGII2CDevice;c:\program files\LG Soft India\forteManager\bin\PII2CDriver.sys [1/26/2009 7:13 PM 13312]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys –> d:\NTGLM7X.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2009-09-07 c:\windows\Tasks\User_Feed_Synchronization-{38D40275-2A1D-4D05-8443-6AF1E7736B0E}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 18:58]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-AdobeBridge - (no file)

.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.msn.com
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
IE: RoboForm Toolbar - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
Trusted Zone: com.tw\www.msi
DPF: Photobucket Publisher - hxxp://pic.photobucket.com/plugins/csve/photobucket_publisher.CAB
DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} - hxxp://liveupdate.msi.com.tw/autobios/LOnline/install.cab
DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} - hxxps://mycampus.phoenix.edu/secure/PhxStudent15.CAB
FF - ProfilePath - c:\documents and settings\Sonja\Application Data\Mozilla\Firefox\Profiles\8xv156q6.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.expectnothing.com/
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - component: c:\program files\Mozilla Firefox\components\FFComm.dll
FF - plugin: c:\documents and settings\Sonja\Application Data\Mozilla\Firefox\Profiles\8xv156q6.default\extensions\[removed]\platform\WINNT_x86-msvc\plugins\npmnqmp07051001.dll
FF - plugin: c:\documents and settings\Sonja\Application Data\Mozilla\plugins\npPxPlay.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npatgpc.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-06 21:05
Windows 5.1.2600 Service Pack 3 NTFS

detected NTDLL code modification:
ZwClose, ZwOpenFile

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.5.2.10\diMaster.dll\" /prefetch:1"
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-1409082233-1935655697-725345543-1005\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)

[HKEY_USERS\S-1-5-21-1409082233-1935655697-725345543-1005\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{BB3E81D4-7A65-E0B0-8A69-533FCEA72393}*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
"iaphhafmgmjpnbkiih"=hex:6a,61,6d,65,6f,6c,67,64,63,6a,6f,6f,67,70,6a,6e,64,66,
6c,64,00,00
"hajhnjpnpgdbncjm"=hex:6a,61,6d,65,6c,6c,68,65,67,66,70,6d,64,61,6b,6c,6e,6d,
61,64,00,e1
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'lsass.exe'(1020)
c:\windows\system32\guard32.dll

- - - - - - - > 'explorer.exe'(3976)
c:\windows\system32\WININET.dll
c:\windows\system32\guard32.dll
c:\windows\system32\ieframe.dll
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\COMODO\COMODO Internet Security\cmdagent.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\PSIService.exe
c:\program files\Photodex\ProShowGold\scsiaccess.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-09-07 21:10 - machine was rebooted
ComboFix-quarantined-files.txt 2009-09-07 04:10

Pre-Run: 146,089,766,912 bytes free
Post-Run: 145,951,006,720 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

333 — E O F — 2009-09-02 14:17

Tomk

Post #6September 7, 2009, 5:15 AM UTC

Sonja27,

You appear to have two firewalls running. Norton 360 and Comodo. You only want one. Please uninstall one them using add or remove programs.

COMBOFIX-Script

Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

File::
d:\ntglm7x.sys

RegNull::
[HKEY_USERS\S-1-5-21-1409082233-1935655697-725345543-1005\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{BB3E81D4-7A65-E0B0-8A69-533FCEA72393}*]

SecCenter::
{6C4BB89C-B0ED-4F41-A29C-4373888923BB}

Driver::
SetupNTGLM7X

Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

[external image: Posted Image]
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Sonja27

Post #7September 7, 2009, 6:04 AM UTC

ComboFix 09-09-06.03 - Sonja 09/06/2009 22:49.2.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1538 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Sonja\Desktop\CFScript.txt
AV: BitDefender Antivirus *On-access scanning disabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

FILE ::
"d:\ntglm7x.sys"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_SETUPNTGLM7X
——-\Service_SetupNTGLM7X

((((((((((((((((((((((((( Files Created from 2009-08-07 to 2009-09-07 )))))))))))))))))))))))))))))))
.

2009-08-13 21:01 . 2009-08-18 19:20 36400 —-a-r- c:\windows\system32\drivers\SymIM.sys
2009-08-13 21:01 . 2009-08-21 03:24 124976 —-a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-08-13 21:01 . 2009-08-21 03:24 60808 —-a-w- c:\windows\system32\S32EVNT1.DLL
2009-08-13 21:01 . 2009-08-13 21:38 ——– d—–w- c:\program files\Common Files\Symantec Shared
2009-08-13 21:00 . 2009-08-21 05:55 ——– d—–w- c:\windows\system32\drivers\N360
2009-08-13 21:00 . 2009-08-13 21:01 ——– d—–w- c:\program files\Norton 360
2009-08-13 21:00 . 2009-08-13 21:00 ——– d—–w- c:\program files\Windows Sidebar
2009-08-13 21:00 . 2009-08-13 21:00 ——– d—–w- c:\program files\NortonInstaller
2009-08-13 20:08 . 2009-08-13 20:08 ——– d—–w- c:\documents and settings\Sonja\Local Settings\Application Data\ICS
2009-08-12 15:36 . 2009-07-10 13:27 1315328 -c—-w- c:\windows\system32\dllcache\msoe.dll
2009-08-10 23:10 . 2009-08-10 23:47 ——– d—–w- c:\program files\Crimson Editor

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-07 05:43 . 2008-11-08 03:24 ——– d—–w- c:\program files\COMODO
2009-09-07 05:40 . 2008-11-08 03:34 ——– d—–w- c:\documents and settings\Sonja\Application Data\Comodo
2009-09-05 15:49 . 2009-08-05 22:54 ——– d—–w- c:\documents and settings\Sonja\Application Data\FileZilla
2009-09-02 02:40 . 2008-11-05 19:25 ——– d—–w- c:\program files\trend micro
2009-08-25 16:20 . 2008-06-30 02:52 ——– d—–w- c:\program files\Photodex Presenter
2009-08-21 03:24 . 2009-05-02 15:40 ——– d—–w- c:\documents and settings\All Users\Application Data\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}
2009-08-21 03:24 . 2009-05-02 15:39 ——– d—–w- c:\program files\Symantec
2009-08-21 03:24 . 2009-08-13 21:01 806 —-a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-08-21 03:24 . 2009-08-13 21:01 7456 —-a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-08-21 03:23 . 2006-09-19 22:44 26600 —-a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-08-21 03:23 . 2006-09-19 22:43 107368 —-a-r- c:\windows\system32\GEARAspi.dll
2009-08-19 01:45 . 2007-05-10 12:47 ——– d—–w- c:\documents and settings\All Users\Application Data\pdf995
2009-08-13 21:00 . 2009-05-02 15:39 ——– d—–w- c:\documents and settings\All Users\Application Data\Symantec
2009-08-13 21:00 . 2009-05-02 15:38 ——– d—–w- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-08-05 22:56 . 2009-08-05 22:53 ——– d—–w- c:\program files\FileZilla FTP Client
2009-08-05 09:01 . 2006-02-28 12:00 204800 —-a-w- c:\windows\system32\mswebdvd.dll
2009-08-04 04:38 . 2007-05-10 08:19 ——– d—–w- c:\program files\Trillian
2009-08-02 03:25 . 2008-10-11 21:51 ——– d—–w- c:\program files\Microsoft Silverlight
2009-07-22 05:31 . 2009-07-22 05:31 ——– d—–w- c:\program files\Microsoft
2009-07-22 05:30 . 2009-07-22 05:30 ——– d—–w- c:\program files\Windows Live SkyDrive
2009-07-22 05:28 . 2009-07-22 05:28 ——– d—–w- c:\program files\Common Files\Windows Live
2009-07-22 05:26 . 2009-01-13 23:39 ——– d—–w- c:\program files\MSECache
2009-07-17 19:01 . 2006-02-28 12:00 58880 —-a-w- c:\windows\system32\atl.dll
2009-07-15 05:04 . 2009-07-15 05:04 ——– d—–w- c:\program files\RescuePRO
2009-07-14 15:49 . 2009-07-14 15:49 ——– d—–w- c:\documents and settings\All Users\Application Data\GARMIN
2009-07-14 15:46 . 2008-05-30 20:53 ——– d—–w- c:\documents and settings\Sonja\Application Data\GARMIN
2009-07-14 06:43 . 2006-02-28 12:00 286208 —-a-w- c:\windows\system32\wmpdxm.dll
2009-06-29 16:12 . 2006-02-28 12:00 827392 ——w- c:\windows\system32\wininet.dll
2009-06-29 16:12 . 2006-02-28 12:00 78336 —-a-w- c:\windows\system32\ieencode.dll
2009-06-29 16:12 . 2006-02-28 12:00 17408 —-a-w- c:\windows\system32\corpol.dll
2009-06-16 14:36 . 2006-02-28 12:00 81920 —-a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:36 . 2006-02-28 12:00 119808 —-a-w- c:\windows\system32\t2embed.dll
2009-06-12 12:31 . 2006-02-28 12:00 76288 —-a-w- c:\windows\system32\telnet.exe
2009-06-10 16:19 . 2007-05-10 05:05 2066432 —-a-w- c:\windows\system32\mstscax.dll
2009-06-10 14:13 . 2006-02-28 12:00 84992 —-a-w- c:\windows\system32\avifil32.dll
2009-06-10 06:14 . 2008-10-21 03:48 132096 —-a-w- c:\windows\system32\wkssvc.dll
2009-01-18 01:04 . 2009-01-18 01:04 10396 —-a-w- c:\program files\uninstal.log
2009-04-01 15:49 . 2008-10-31 01:34 49664 —-a-w- c:\program files\mozilla firefox\components\FFComm.dll
2009-02-17 15:47 . 2009-02-17 15:47 27976 —-a-w- c:\program files\mozilla firefox\plugins\atgpcdec.dll
2009-02-17 15:47 . 2009-02-17 15:47 125848 —-a-w- c:\program files\mozilla firefox\plugins\atgpcext.dll
2009-02-17 15:48 . 2009-02-17 15:48 46408 —-a-w- c:\program files\mozilla firefox\plugins\atmccli.dll
2009-02-17 15:48 . 2009-02-17 15:48 98712 —-a-w- c:\program files\mozilla firefox\plugins\ieatgpc.dll
2007-06-06 22:21 . 2007-06-01 17:43 88 -csh–r- c:\windows\system32\BB04C3F3AC.sys
2009-04-17 21:42 . 2007-06-01 17:43 3036 –sha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((( SnapShot@2009-09-07_04.05.32 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-09-07 05:58 . 2009-09-07 05:58 16384 c:\windows\Temp\Perflib_Perfdata_2f8.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{0BC6E3FA-78EF-4886-842C-5A1258C4455A}"= "c:\program files\AGI\common\agcutils.dll" [2009-09-07 43520]

[HKEY_CLASSES_ROOT\clsid\{0bc6e3fa-78ef-4886-842c-5a1258c4455a}]
[HKEY_CLASSES_ROOT\agcutils.AGSearchHook.1]
[HKEY_CLASSES_ROOT\TypeLib\{647B16D8-AD7B-4983-82D7-82A270FC9E6D}]
[HKEY_CLASSES_ROOT\agcutils.AGSearchHook]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0BC6E3FA-78EF-4886-842C-5A1258C4455A}]
2009-09-07 05:57 43520 —-a-w- c:\program files\AGI\common\agcutils.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
2008-08-06 23:20 279944 —-a-w- c:\program files\AskBarDis\bar\bin\askBar.dll

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-08-06 279944]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2009-02-03 160592]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-08-12 7630848]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-10-02 289576]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-11-13 611712]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" [2004-04-17 196608]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-04-13 69632]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-12 640376]
"PE2CKFNT SE"="c:\program files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe" [1998-07-03 25088]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2007-09-28 443968]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\Sonja\Start Menu\Programs\Startup\
Trillian.lnk - c:\program files\Trillian\trillian.exe [2009-7-16 1873272]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
forteManager.lnk - c:\program files\LG Soft India\forteManager\bin\Monitor.exe [2009-1-26 1126400]
Photo Express Calendar Checker SE.lnk - c:\program files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe [2009-7-22 55296]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ SDEarlyDelete \??\0autocheck autochk *\0\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe\0SsiEfr.exe

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.exe.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.exe.lnk
backup=c:\windows\pss\Adobe Gamma Loader.exe.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Photo Express Calendar Checker SE.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Photo Express Calendar Checker SE.lnk
backup=c:\windows\pss\Photo Express Calendar Checker SE.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Sonja^Start Menu^Programs^Startup^Trillian.lnk]
path=c:\documents and settings\Sonja\Start Menu\Programs\Startup\Trillian.lnk
backup=c:\windows\pss\Trillian.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Sonja^Start Menu^Programs^Startup^Webshots.lnk]
path=c:\documents and settings\Sonja\Start Menu\Programs\Startup\Webshots.lnk
backup=c:\windows\pss\Webshots.lnkStartup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Trillian\\trillian.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5353:TCP"= 5353:TCP:Adobe CSI CS4

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [11/6/2008 12:27 PM 28544]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0305020.00A\SymEFA.sys [8/20/2009 8:24 PM 310320]
R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [5/10/2007 12:35 AM 4064]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0305020.00A\BHDrvx86.sys [8/20/2009 8:24 PM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0305020.00A\cchpx86.sys [8/20/2009 8:24 PM 482432]
R1 EPPSCSIx;EPPSCSIx;c:\windows\system32\drivers\Eppscsi.sys [5/23/2007 9:00 PM 47148]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090904.002\IDSXpx86.sys [9/5/2009 11:45 AM 276344]
R2 AGWinService;AG Windows Service;c:\program files\AGI\common\win32\pythonservice.exe [11/16/2008 2:51 PM 10240]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe [8/20/2009 8:24 PM 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/26/2009 1:00 AM 102448]
R3 LGDDCDevice;LGDDCDevice;c:\program files\LG Soft India\forteManager\bin\I2CDriver.sys [1/26/2009 7:13 PM 14336]
S1 DTC328X;DTC328X;c:\windows\system32\drivers\Dtc328x.sys [5/10/2007 12:23 AM 48648]
S3 LGII2CDevice;LGII2CDevice;c:\program files\LG Soft India\forteManager\bin\PII2CDriver.sys [1/26/2009 7:13 PM 13312]
.
Contents of the 'Scheduled Tasks' folder

2009-09-07 c:\windows\Tasks\User_Feed_Synchronization-{38D40275-2A1D-4D05-8443-6AF1E7736B0E}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 18:58]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.msn.com
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
IE: RoboForm Toolbar - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
Trusted Zone: com.tw\www.msi
DPF: Photobucket Publisher - hxxp://pic.photobucket.com/plugins/csve/photobucket_publisher.CAB
DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} - hxxp://liveupdate.msi.com.tw/autobios/LOnline/install.cab
DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} - hxxps://mycampus.phoenix.edu/secure/PhxStudent15.CAB
FF - ProfilePath - c:\documents and settings\Sonja\Application Data\Mozilla\Firefox\Profiles\8xv156q6.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.expectnothing.com/
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - component: c:\program files\Mozilla Firefox\components\FFComm.dll
FF - plugin: c:\documents and settings\Sonja\Application Data\Mozilla\Firefox\Profiles\8xv156q6.default\extensions\[removed]\platform\WINNT_x86-msvc\plugins\npmnqmp07051001.dll
FF - plugin: c:\documents and settings\Sonja\Application Data\Mozilla\plugins\npPxPlay.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npatgpc.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-06 22:57
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.5.2.10\diMaster.dll\" /prefetch:1"
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-1409082233-1935655697-725345543-1005\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'explorer.exe'(1864)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\PSIService.exe
c:\program files\Photodex\ProShowGold\scsiaccess.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
c:\program files\Norton 360\Engine\3.5.2.10\CLTLMH.EXE
.
**************************************************************************
.
Completion time: 2009-09-07 23:02 - machine was rebooted
ComboFix-quarantined-files.txt 2009-09-07 06:02
ComboFix2.txt 2009-09-07 04:10

Pre-Run: 146,171,711,488 bytes free
Post-Run: 146,137,595,904 bytes free

243 — E O F — 2009-09-02 14:17

Tomk

Post #8September 7, 2009, 2:37 PM UTC

Sonja27,

Please go to Kaspersky website and perform an online antivirus scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
- Spyware, Adware, Dialers, and other potentially dangerous programs
  Archives
  Mail databases
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As….
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply.

Sonja27

Post #9September 7, 2009, 7:03 PM UTC

——————————————————————————– KASPERSKY ONLINE SCANNER 7.0: scan report Monday, September 7, 2009 Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Monday, September 07, 2009 17:49:14 Records in database: 2756838 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: A:\ C:\ D:\ E:\ Scan statistics: Objects scanned: 153292 Threats found: 1 Infected objects found: 0 Suspicious objects found: 1 Scan duration: 02:35:11 File name / Threat / Threats count C:\Documents and Settings\Sonja\Local Settings\Application Data\Identities\{7E382B38-C850-4E45-A2C6-6A5C053270F1}\Microsoft\Outlook Express\Deleted Items.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1 Selected area has been scanned.

Tomk

Post #10September 7, 2009, 7:57 PM UTC

Sonja27, You need to empty your deleted mail folder. There is a contaminated email in there. How are things running now?

Sonja27

Post #11September 7, 2009, 9:00 PM UTC

Much faster! Should I post another hijackthis log? Or are we good? I sure appreciate the time you took to help me out on a holiday weekend.

Tomk

Post #12September 7, 2009, 10:05 PM UTC

Sonja27, Let me have one last HJT log to peruse. Then I'll have some closeout procedures for you.

Sonja27

Post #13September 8, 2009, 3:37 AM UTC

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:36:58 PM, on 9/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\LG Soft India\forteManager\bin\Monitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\AGI\common\win32\PythonService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe
C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe
c:\progra~1\common~1\instal~1\update~1\isuspm.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\agent.exe
C:\Program Files\trend micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AGSearchHook Class - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - C:\Program Files\AGI\common\agcutils.dll
O2 - BHO: AGSearchHook Class - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - C:\Program Files\AGI\common\agcutils.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.5.2.10\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.5.2.10\IPSBHO.DLL
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.5.2.10\coIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: forteManager.lnk = ?
O4 - Global Startup: Photo Express Calendar Checker SE.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O15 - Trusted Zone: http://www.msi.com.tw
O16 - DPF: Photobucket Publisher - http://pic.photobucket.com/plugins/csve/ph…t_publisher.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://remotecontrol.trendmicro.com/sdccom…oad/tgctlcm.cab
O16 - DPF: {01118F00-3E00-11D2-8470-0060089874ED} (SupportSoft RemoteControl Class) - https://remotecontrol.trendmicro.com/sdccom…wnload/ssrc.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/framework/contr…vex/TmHcmsX.CAB
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1184997770015
O16 - DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} (WebSDev Control) - http://liveupdate.msi.com.tw/autobios/LOnline/install.cab
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_a…asyInstallX.CAB
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/flash…ent/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://trendmicro.webex.com/client/T25L/webex/ieatgpc.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.5.2.10\coIEPlg.dll
O23 - Service: AG Windows Service (AGWinService) - Unknown owner - C:\Program Files\AGI\common\win32\PythonService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe
O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O24 - Desktop Component 0: (no name) - http://www.starfall.com/s.gif

–
End of file - 10990 bytes

Tomk

Post #14September 8, 2009, 4:12 AM UTC

Sonja27,

Log looks good

Time for some housekeeping

Click START then RUN
Now type Combofix /u in the runbox and click OK
Note the space between the X and the U, it needs to be there.
[external image: Posted Image]

The above procedure will:

Implement some cleanup procedures.
Reset System Restore.

Please re-enable any security that was disabled.

Go ahead and remove any other tools still on your desktop.

The following is my standard advice for the future. Use what you can and pat yourself on the back for what you're already doing.

Please take time to read Preventing Malware - Tools and Practices for Safe Computing. Very important information for your consideration is contained therein.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved.

Tomk

Post #15September 14, 2009, 4:05 AM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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