What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] bitsprx.dll - did not go even after combo fix

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
I tried all in the world to get rid of bitsprx.dll. I tried in order CCleaner, SAS, Combofix, malwarebytes antimalware but still this trojan doesnt leave me in peace. Can someone kindly help me to get rid of this permanently

Hijack log as follows
—————————————————————————————————————————————————————————————————————————————-
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:21, on 4/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sify Broadband\BBClient.exe
C:\Program Files\Sify Broadband\BBImpSec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2E457075-2885-45C2-8B51-FF7023D9DB61} - C:\WINDOWS\system32\bitsprx.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.2.8.7.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SifyBB] C:\Program Files\Sify Broadband\BBImpSec.exe
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.2.8.7.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.elitemediagroup.net
O15 - Trusted Zone: *.mmohsix.com
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5FA1AF65-6BDD-43E2-BE86-9ED8E24E2B47}: NameServer = 202.144.115.4,202.144.10.50
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

–
End of file - 6562 bytes
———————————————————————————————————————————————————————————————————————————–

combo fix log as follows

———————————————————————————————————————————————————————————————————————————–
ComboFix 09-04-13.A0 - neilanderson 2009-04-13 20:33.4 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.478.143 [GMT 5.5:30]
Running from: c:\documents and settings\[removed]\Desktop\clean up\ComboFix.exe
Command switches used :: c:\documents and settings\neilanderson\Desktop\clean up\CFScript.txt
AV: AVG 7.5.557 *On-access scanning enabled* (Updated)
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
c:\documents and settings\neilanderson\Local Settings\Temp\ewezpjld.dat
c:\windows\system32\bitsprx.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\neilanderson\Local Settings\Temp\ewezpjld.dat . . . . failed to delete
c:\windows\system32\bitsprx.dll . . . . failed to delete

.
((((((((((((((((((((((((( Files Created from 2009-03-13 to 2009-04-13 )))))))))))))))))))))))))))))))
.

2009-04-13 14:14 . 2006-03-02 18:12 73728 —-a-w C:\pv.exe
2009-04-13 12:27 . 2009-04-13 12:27 ——– d—–w c:\documents and settings\neilanderson\Application Data\Malwarebytes
2009-04-13 12:26 . 2009-04-06 10:02 15504 —-a-w c:\windows\system32\drivers\mbam.sys
2009-04-13 12:26 . 2009-04-06 10:02 38496 —-a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-13 12:26 . 2009-04-13 12:26 ——– d—–w c:\documents and settings\All Users\Application Data\Malwarebytes
2009-04-13 10:53 . 2009-04-13 10:53 ——– d—–w c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-04-13 10:53 . 2009-04-13 10:53 ——– d—–w c:\documents and settings\neilanderson\Application Data\SUPERAntiSpyware.com
2009-04-13 10:42 . 2009-04-13 10:42 59001 —-a-w C:\MGtools.exe
2009-04-13 08:21 . 2009-04-13 08:21 ——– d—–w c:\windows\RestoreSafeDeleted
2009-04-13 08:19 . 2009-04-13 08:31 29584 —-a-w c:\windows\system32\drivers\regguard.sys
2009-04-13 08:19 . 2009-04-13 08:19 2 –shatr c:\windows\winstart.bat
2009-04-11 00:22 . 2008-04-14 00:11 97792 —-a-w c:\windows\system32\cdosy.dll
2009-04-10 00:21 . 2008-04-14 00:11 97792 —-a-w c:\windows\system32\bitsprx.dll
2009-04-02 15:36 . 2009-04-02 15:38 ——– d—–w c:\documents and settings\All Users\Application Data\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-04-13 14:44 . 2007-06-13 11:28 ——– d—–w c:\documents and settings\neilanderson\Application Data\Broadband
2009-04-13 12:26 . 2009-04-13 12:26 ——– d—–w c:\program files\Malwarebytes' Anti-Malware
2009-04-13 11:46 . 2009-04-13 11:45 ——– d—–w c:\program files\CCleaner
2009-04-13 10:53 . 2009-04-13 10:53 ——– d—–w c:\program files\SUPERAntiSpyware
2009-04-13 10:53 . 2009-04-13 10:53 ——– d—–w c:\program files\Common Files\Wise Installation Wizard
2009-04-13 08:21 . 2006-07-29 15:07 ——– d—–w c:\program files\TClock
2009-04-13 08:18 . 2009-04-13 08:18 ——– d—–w c:\program files\Greatis
2009-04-13 05:10 . 2005-10-15 18:22 ——– d—–w c:\program files\BitComet
2009-04-13 02:15 . 2007-03-11 13:04 ——– d—–w c:\documents and settings\neilanderson\Application Data\AVG7
2009-04-09 02:01 . 2007-06-16 16:04 20298 —-a-w C:\deb.sbl
2009-04-08 01:49 . 2008-09-23 00:16 3012 —-a-w C:\drmHeader.bin
2009-04-03 14:02 . 2007-02-20 01:13 ——– d—–w c:\program files\Apple Software Update
2009-04-02 15:38 . 2009-04-02 15:36 ——– d—–w c:\program files\iTunes
2009-04-02 15:37 . 2009-04-02 15:37 ——– d—–w c:\program files\iPod
2009-04-02 15:37 . 2008-01-10 03:06 ——– d—–w c:\program files\Common Files\Apple
2009-04-02 15:28 . 2009-04-02 15:28 ——– d—–w c:\program files\Bonjour
2009-04-02 15:28 . 2008-01-10 03:08 ——– d—–w c:\program files\QuickTime
2009-03-21 23:48 . 2008-05-01 02:18 ——– d—–w c:\program files\IE PassView
2009-02-15 05:38 . 2005-11-16 18:38 ——– d—–w c:\documents and settings\neilanderson\Application Data\dvdcss
2009-02-09 11:13 . 2004-08-04 12:00 1846784 —-a-w c:\windows\system32\win32k.sys
2009-02-07 11:34 . 2005-10-22 16:11 1257 —-a-w C:\sti.log
2008-07-13 12:47 . 2005-10-15 18:50 49816 —-a-w c:\documents and settings\neilanderson\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2006-06-18 05:47 . 2006-06-18 05:47 135 —-a-w c:\documents and settings\neilanderson\Local Settings\Application Data\fusioncache.dat
.

((((((((((((((((((((((((((((( SnapShot@2009-04-13_14.44.11.37 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-04-13 12:26 . 2009-04-06 10:02 38496 c:\windows\system32\drivers\mbamswissarmy.sys
+ 2009-04-13 12:26 . 2009-04-06 10:02 15504 c:\windows\system32\drivers\mbam.sys
+ 2008-08-29 01:39 . 2008-04-14 00:11 7168 c:\windows\system32\dllcache\bitsprx4.dll
+ 2005-10-15 18:37 . 2008-04-14 00:11 7168 c:\windows\system32\dllcache\bitsprx3.dll
+ 2005-10-15 18:37 . 2008-04-14 00:11 8192 c:\windows\system32\dllcache\bitsprx2.dll
+ 2005-10-15 11:24 . 2009-04-13 12:11 212880 c:\windows\system32\FNTCACHE.DAT
+ 2009-04-13 10:04 . 2005-10-20 14:32 163328 c:\windows\ERDNT\Hiv-backup\ERDNT.EXE
- 2009-04-13 08:42 . 2005-10-20 14:32 163328 c:\windows\ERDNT\Hiv-backup\ERDNT.EXE
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{2E457075-2885-45C2-8B51-FF7023D9DB61}]
2008-04-14 05:41 97792 –a—— c:\windows\system32\bitsprx.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"SifyBB"="c:\program files\Sify Broadband\BBImpSec.exe" [2006-04-21 127085]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG7_CC"="c:\progra~1\Grisoft\AVG7\avgcc.exe" [2009-02-25 590848]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="c:\progra~1\Grisoft\AVG7\avgw.exe" [2007-10-27 219136]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 12:05 356352 c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\BitComet\\BitComet.exe"=
"c:\\Program Files\\BitTornado\\btdownloadgui.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Java\\jre1.5.0_05\\bin\\javaw.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"=
"c:\\Program Files\\SopCast\\SopCast.exe"=
"c:\\Documents and Settings\\neilanderson\\Application Data\\SopCast\\adv\\SopAdver.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 Partizan;Partizan; [x]
R3 CSVirtA;Cisco Systems SSL VPN Adapter; [x]
R3 P0630VID;Creative WebCam Live!;c:\windows\system32\DRIVERS\P0630Vid.sys [2004-04-14 91797]
R3 RegGuard;RegGuard;c:\windows\system32\Drivers\regguard.sys [2009-04-13 29584]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2009-03-23 7408]
S0 ktksreti;ktksreti;c:\windows\system32\drivers\ktksreti.sys [2004-08-04 23424]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2009-03-23 9968]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2009-03-23 72944]
S1 vcdrom;Virtual CD-ROM Device Driver;c:\windows\system32\drivers\VCdRom.sys [2001-12-19 8576]


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1ffa3958-58c2-11dd-9a90-00c09f753082}]
\Shell\AutoRun\command - e:\wd_windows_tools\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{20916060-ece0-11dc-99de-00c09f753082}]
\Shell\AutoRun\command - E:\Launch.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ca60c1e4-3c2e-11db-96a2-00c09f753082}]
\shell\open\command - %SystemRoot%\Explorer.exe /idlist,%I,%L
.
Contents of the 'Scheduled Tasks' folder

2009-04-10 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-04-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1482476501-299502267-839522115-1004.job
- c:\documents and settings\neilanderson\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-03-30 19:36]
.
.
——- Supplementary Scan ——-
.
uStart Page = about:blank
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: &D&ownload &with BitComet - c:\program files\BitComet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files\BitComet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files\BitComet\BitComet.exe/AddAllLink.htm
IE: E&xportar para o Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: elitemediagroup.net
Trusted Zone: mmohsix.com
TCP: {5FA1AF65-6BDD-43E2-BE86-9ED8E24E2B47} = 202.144.115.4,202.144.10.50
FF - ProfilePath - c:\documents and settings\neilanderson\Application Data\Mozilla\Firefox\Profiles\6vrdoqbg.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - about:blank
FF - plugin: c:\documents and settings\neilanderson\Local Settings\Application Data\Google\Update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPnsv_vp3_mp3.dll
.

**************************************************************************

catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-13 21:01
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-1482476501-299502267-839522115-1004\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)

[HKEY_USERS\S-1-5-21-1482476501-299502267-839522115-1004\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{5F7B2BF9-8C35-7DDA-E9EE-C32CCF63BD41}*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)

[HKEY_USERS\S-1-5-21-1482476501-299502267-839522115-1004\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{714D98AF-87A2-1228-529C-6097C32A2901}*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)

[HKEY_USERS\S-1-5-21-1482476501-299502267-839522115-1004\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{B48A9820-05DE-65E8-4CD1-00C1F630D3CE}*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(536)
c:\program files\SUPERAntiSpyware\SASWINLO.dll

- - - - - - - > 'explorer.exe'(2788)
c:\windows\system32\WPDShServiceObj.dll
c:\program files\ArcSoft\PhotoImpression 5\share\pihook.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
c:\progra~1\Grisoft\AVG7\avgamsvr.exe
c:\progra~1\Grisoft\AVG7\avgupsvc.exe
c:\progra~1\Grisoft\AVG7\avgemc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\Crypserv.exe
.
**************************************************************************
.
Completion time: 2009-04-13 21:08 - machine was rebooted
ComboFix-quarantined-files.txt 2009-04-13 15:38
ComboFix2.txt 2009-04-13 14:41
ComboFix3.txt 2009-04-13 10:14
ComboFix4.txt 2009-04-13 09:17

Pre-Run: 6,645,010,432 bytes free
Post-Run: 6,633,783,296 bytes free

208 — E O F — 2009-03-15 21:31
————————————————————————————————————————————————————————————————————————————
Post #2
Hi there lets try another tool shall we

We will now do a deep search of your processes and files

Download avz4.zip from here
  • Unzip it to your desktop to a folder named avz4
  • Double click on AVZ.exe to run it.
  • Run an update by clicking the Auto Update button on the Right of the Log window: [external image: Posted Image]
  • Click Start to begin the update
Note: If you recieve an error message, chose a different source, then click Start again


  • Start AVZ.
  • Choose from the menu "File" => "Standard scripts " and mark the "Healing/Quarantine and Advanced System Investigation" check box.
  • Click on the “Execute selected scripts”.
  • Automatic scanning, healing and system check will be executed.
  • A logfile (avz_sysinfo.htm) will be created and saved in the LOG folder in the AVZ directory as virusinfo_syscure.zip.
  • It is necessary to reboot your machine, because AVZ might disturb some program operations (like antiviruses and firewall) during the system scan.
  • All applications will work properly after the system restart.

When restarted

  • Start AVZ.
  • Choose from the menu "File" => "Standard scripts " and mark the “Advanced System Investigation" check box.
  • Click on the "Execute selected scripts".
  • A system check will be automatically performed, and the created logfile (avz_sysinfo.htm) will be saved in the LOG folder in the AVZ directory as virusinfo_syscheck.zip.

Attach both zip files to your next post

To attach a file, do the following:
  • Click Add Reply
  • Under the reply panel is the Attachments Panel
  • Browse for the attachment file you want to upload, then click the green Upload button
  • Once it has uploaded, click the Manage Current Attachments drop down box
  • Click on [external image: Posted Image] to insert the attachment into your post
Post #3
I downloaded avz4.zip from the link you provided. When i unzip it tells me that the file is corrupt and the unzipped folder does not have the .exe file. Could there be something wrong with the location from which i am downloading this avz4.zip file?
Post #4
An update : I downloaded avz4.zip from some other location and right now running the process as instructed by you step by step. Shortly i shall post the result (2 zip files)
Post #6
OK I see the respawner so lets try to kill it shall we

AVZ FIX

  • Double click on AVZ.exe
  • Click File > Custom scripts
  • Copy & paste the contents of the following codebox in the box in the program (start with begin and end with end )
    begin
SearchRootkit(true, true);
SetAVZGuardStatus(True);
 DelBHO('{2E457075-2885-45C2-8B51-FF7023D9DB61}');
 DeleteService('ktksreti');
 StopService('ktksreti');
 BC_DeleteFile('C:\WINDOWS\system32\Drivers\ktksreti.sys');
 DeleteFile('C:\WINDOWS\system32\Drivers\ktksreti.sys');
 DeleteFile('C:\WINDOWS\system32\drivers\ktksreti.sys');
 BC_DeleteFile('C:\WINDOWS\system32\drivers\ktksreti.sys');
 DeleteFile('C:\WINDOWS\system32\bitsprx.dll');
 BC_DeleteFile('C:\WINDOWS\system32\bitsprx.dll');
BC_ImportDeletedList;
ExecuteSysClean;
BC_Activate;
RebootWindows(true);
end.
  • Note: When you run the script, your PC will be restarted
  • Click Run
  • Restart your PC if it doesn't do it automatically.

ON COMPLETION

  • Start AVZ.
  • Choose from the menu "File" => "Standard scripts " and mark the “Advanced System Investigation" check box.
  • Click on the "Execute selected scripts".
  • A system check will be automatically performed, and the created logfile (avz_sysinfo.htm) will be saved in the LOG folder in the AVZ directory as virusinfo_syscheck.zip.

Attach the zip file to your next post
Post #7
I ran the custom script through avz4.exe. i have attached the log with this post. Kindly look at it and let me if everything looks okay now. If there are any further steps needed to be followed please let me know

Attachments:

Post #8
OK I cannot see it anymore which I believe is a good sign B)

Could you now run MBAM and let me know how your system is running now

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
Post #9
I ran MBM as per the steps you gave. Please find the log it gave as below. Kindly let me know if all is well or the step that needs to be done further. Malwarebytes' Anti-Malware 1.36 Database version: 1987 Windows 5.1.2600 Service Pack 3 4/15/2009 9:26:48 PM mbam-log-2009-04-15 (21-26-48).txt Scan type: Quick Scan Objects scanned: 71974 Time elapsed: 5 minute(s), 24 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 4 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\mu (Trojan.Agent) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\Documents and Settings\neilanderson\Local Settings\Temp\ewezpjld.dat (Rootkit.Agent) -> Quarantined and deleted successfully.
Post #11
Now the system runs smoothly (atleast from my point of view as I do not know the internal working of the system). I did not observer and browser hijack. No more AVG warning about the bitsprx.dll. Sorry for the delay in replying. My internet connection was screwed up over the past couple of days. Thanks for your time and your detailed steps really helped me cleaning up the system with ease. Once again Thanks for your help.
Post #12
Now the best part of the day —– Your log now appears clean :thumbup:

A good workman always cleans up after himself so…. For AVZ just delete the folder

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

[external image: Posted Image] Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Upgrading Java:
  • Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 13.
  • Click the "Download" button to the right.
  • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-6u13-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u13-windows-i586-p.exe and select "Run as an Administrator.")

XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE
You now have a clean restore point, to get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do some calculation and the display a dialogue box with TABS
  • Select the More Options Tab.
  • At the bottom will be a system restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SuperAntispyware Run weekly to keep your system clean
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :wavey:
Post #13
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI