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[Resolved] Perflib_perfdata Error 3035,12 W restore won't ru

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I'd really appreciate any help you can give me with the following problem(s).

Initially my Norton IS (provided by my ISP with Yahoo Online Protection) was coming up with the Norton 3035,12 error shortly after booting up and the auto-protect was switched off. The Symantec fix would re-enable autoprotect which would last for a day or two then same error.

In trying to fix this myself I tried emptying temp files and noticed Perflib_perfdataXXX.dat file remaining (XXX changed on each new startup) which I was unable to delete from C/Windows/temp folder because an application was supposedly running and using it. Same thing in Safe mode. A new file also appeared in C/Windows/temp each time labelled T30………., but this was deleteable.

I tried doing Windows restore to earlier dates but Windows restore said unable to restore to the selected date. I tried many dates starting with the oldest still available (mid Dec 08).

I have also noticed for a long time that my NIS logs alerts whenever I try to open a Word or Excel file directly from the My Computer in Windows Explorer by double clicking on a document or spreadsheet file. Word and Excel take much longer to open when called up in this way compared with just calling them up directly from the desktop shortcut. I have pasted a sample of the alerts log at the end.

I ran ATF cleaner and then mbam (which seemed to find a number of registry items to sort out!) before running HJT and I have pasted the log at the end of the HJT log.

I am running Windows XP Home SP3, MS Office Basic (Word, Excel, Outlook) 2003 SP3 and have automatic updates on (certainly for Windows, but not aware they are not on for IE6 (SP3) and Outlook Express 6 (which I don't use). So far as I am aware I am running all proper paid for non-pirate, non-shareware etc. I am using about 50Mb of 160Mb on the hard drive and 'no need to defrag'.
———————————————————————–
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:58:04, on 20/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\BT Broadband Talk Softphone\BTAgile.exe
C:\Program Files\Kontiki\KHost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi…arch.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customi…arch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi…fo/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi…arch.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.compuserve.co.uk/search
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.compuserve.co.uk/search
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi…arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PspUsbCf] PspUsbCf.exe
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [BTAgile] C:\Program Files\BT Broadband Talk Softphone\BTAgile.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-21-3526347895-3176109250-2820450215-1008\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'kodak')
O4 - HKUS\S-1-5-21-3526347895-3176109250-2820450215-1008\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'kodak')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Belkin Wireless USB Utility.lnk = C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/as…abs/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1173523999330
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1207133763359
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: KodakDigitalDisplayService - Orb Networks - C:\Program Files\Kodak\Digital Display\OrbKodakLauncher\DllStartupService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

–
End of file - 14488 bytes
—————————————————————————————————
Malwarebytes' Anti-Malware 1.34
Database version: 1749
Windows 5.1.2600 Service Pack 3

20/03/2009 14:04:26
mbam-log-2009-03-20 (14-04-26).txt

Scan type: Quick Scan
Objects scanned: 73207
Time elapsed: 12 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{4d25f920-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{4d25f923-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4d25f921-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4d25f921-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4d25f921-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4d25f924-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyWaySA (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWaySA\SrchAsDe (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Category: Alerts
Date Time,Action,Details
20/03/2009 18:28:14,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=5836) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
20/03/2009 18:18:18,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=4768) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
20/03/2009 18:17:50,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=5056) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
20/03/2009 14:20:15,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=3904) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
20/03/2009 12:34:21,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=5024) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
20/03/2009 11:35:36,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=3644) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 19:42:55,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\EXCEL.EXE (PID=5772) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 19:40:49,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\EXCEL.EXE (PID=5772) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 19:40:12,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\EXCEL.EXE (PID=5772) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 19:31:51,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=220) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 18:37:25,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=5264) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 15:45:57,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=1576) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 15:44:49,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=192) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 15:02:55,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=5688) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 15:02:29,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=5688) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 11:32:18,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=4056) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 11:32:10,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=4056) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 10:59:55,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=2624) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 10:12:59,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=5660) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 09:44:22,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\EXCEL.EXE (PID=2832) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 09:28:11,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=1464) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 09:26:34,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=248) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 09:22:25,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\EXCEL.EXE (PID=3712) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 09:15:14,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=248) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 09:14:49,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=248) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 08:51:32,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=1828) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 08:42:20,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=2580) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 08:41:09,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=2580) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
19/03/2009 08:37:58,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\EXCEL.EXE (PID=2832) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 21:34:50,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=5060) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 20:28:12,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=1576) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 17:51:11,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=3680) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 17:50:36,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=3680) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 17:44:47,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=2876) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 17:43:57,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=2876) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 16:50:02,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\AOL 9.0\WAOL.EXE (PID=1276) Target: C:\Program Files\Yahoo!\YOP\SSDK02.exe Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 16:50:02,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\AOL 9.0\WAOL.EXE (PID=1276) Target: C:\Program Files\Common Files\Symantec Shared\ccApp.exe Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 16:46:27,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\AOL 9.0\WAOL.EXE (PID=2864) Target: C:\Program Files\Yahoo!\YOP\SSDK02.exe Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 16:46:27,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\AOL 9.0\WAOL.EXE (PID=2864) Target: C:\Program Files\Common Files\Symantec Shared\ccApp.exe Action: Unauthorized access Reaction: Unauthorized access stopped"
30/11/1999 00:00:00,Unauthorized access logged,"SymProtect Event Details: Actor: C:\Program F (PID=3672) Target: C:\Program F Action: Unauthorized access Reaction: Unauthorized access stopped"
30/11/1999 00:00:00,Unauthorized access logged,"SymProtect Event Details: Actor: C:\Program F (PID=3672) Target: C:\Program F Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 13:22:06,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=3448) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 13:22:00,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=3448) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 12:33:18,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=3592) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 12:31:33,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\WINWORD.EXE (PID=3592) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"
30/11/1999 00:00:00,Unauthorized access logged,"SymProtect Event Details: Actor: \REGISTRY\MA (PID=0) Target: \REGISTRY\MA Action: Unauthorized access Reaction: Unauthorized access stopped"
30/11/1999 00:00:00,Unauthorized access logged,"SymProtect Event Details: Actor: \REGISTRY\MA (PID=0) Target: \REGISTRY\MA Action: Unauthorized access Reaction: Unauthorized access stopped"
18/03/2009 10:34:41,Unauthorized access logged,"SymProtect Event Details: Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE11\EXCEL.EXE (PID=5352) Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\ Action: Unauthorized access Reaction: Unauthorized access stopped"

————————————————–End.
Hi purslove and :welcome:

please do the following

  • Open HiJackThis
  • Click on Do a system scan only
  • Check the boxes next to ONLY the entries listed below (if still present):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi…arch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customi…arch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi…fo/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi…arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi…arch.yahoo.com/


  • Close all windows except Hijackthis and click Fix Checked
  • Click Yes when prompted
  • Close HijackThis.

NEXT

Download Rooter.exe to your desktop

  • Doubleclick it to start the tool
  • A Notepad file containing the report will open, also found at %systemdrive%\Rooter.txt (Where %systemdrive% is usually C: or the drive that you have installed Windows).
  • Post that in your next reply.


NEXT

  • Download OTListIt2 to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTListIt.Txt and Extras.Txt.
    Note:These logs can be located in the OTListIt2. folder on you C:\ drive if they fail to open automatically.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.


In your next response I need


  • Rooter log
  • OTListIt logs
Hallo, Catbyte. Thank you for coming back so quickly. Hope I am doing all right. I've done all that you asked, except that in the OTListIt2 window the LOP Check and Purity Check labels were in blue with no boxes to check beside them, so I assumed they were 'on' and ran the scan. The Rooter log and 2 OTListIt logs follow.

Microsoft Windows XP Home Edition (5.1.2600) Service Pack 3

C:\ [Fixed] - NTFS - (Total:149346 Mo/Free:3090 Mo)
D:\ [CD-Rom] (Total:628 Mo/Free:0 Mo)
E:\ [CD-Rom] (Total:0 Mo/Free:0 Mo)
F:\ [Removable] (Total:0 Mo/Free:0 Mo)
G:\ [Removable] (Total:0 Mo/Free:0 Mo)
H:\ [Removable] (Total:0 Mo/Free:0 Mo)
I:\ [Removable] (Total:0 Mo/Free:0 Mo)
K:\ [Fixed] - NTFS - (Total:476937 Mo/Free:2125 Mo)

21/03/2009|10:43

———————-\\ Processes..

–Locked– [System Process]
———- System
———- \SystemRoot\System32\smss.exe
———- \??\C:\WINDOWS\system32\csrss.exe
———- \??\C:\WINDOWS\system32\winlogon.exe
———- C:\WINDOWS\system32\services.exe
———- C:\WINDOWS\system32\lsass.exe
———- C:\WINDOWS\system32\Ati2evxx.exe
———- C:\WINDOWS\system32\svchost.exe
———- C:\WINDOWS\system32\svchost.exe
———- C:\WINDOWS\System32\svchost.exe
———- C:\WINDOWS\system32\svchost.exe
———- C:\WINDOWS\system32\svchost.exe
———- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
———- C:\WINDOWS\Explorer.EXE
———- C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
———- C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
———- C:\WINDOWS\system32\spoolsv.exe
———- C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
———- C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
———- C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
———- C:\Program Files\Bonjour\mDNSResponder.exe
———- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
———- C:\Program Files\Kodak\Digital Display\OrbKodakLauncher\DllStartupService.exe
———- C:\Program Files\Kontiki\KService.exe
———- C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
———- C:\WINDOWS\system32\svchost.exe
———- C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
———- C:\WINDOWS\stsystra.exe
———- C:\WINDOWS\System32\alg.exe
———- C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
———- C:\Program Files\Real\RealPlayer\RealPlay.exe
———- C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
———- C:\WINDOWS\system32\dla\tfswctrl.exe
———- C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
———- C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
———- C:\Program Files\btbb_wcm\McciTrayApp.exe
———- C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
———- C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
———- C:\PROGRA~1\Yahoo!\YOP\yop.exe
———- C:\Program Files\Common Files\Symantec Shared\ccApp.exe
———- C:\Program Files\iTunes\iTunesHelper.exe
———- C:\Program Files\Messenger\msmsgs.exe
———- C:\Program Files\BT Broadband Talk Softphone\BTAgile.exe
———- C:\PROGRA~1\Yahoo!\browser\ycommon.exe
———- C:\Program Files\Kontiki\KHost.exe
———- C:\WINDOWS\system32\ctfmon.exe
———- C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
———- C:\Program Files\Digital Line Detect\DLG.exe
———- C:\Program Files\FinePixViewer\QuickDCF.exe
———- C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
———- C:\Program Files\iPod\bin\iPodService.exe
———- C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
———- C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
———- C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
———- C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
———- C:\WINDOWS\System32\svchost.exe
———- C:\Program Files\Internet Explorer\iexplore.exe
———- C:\WINDOWS\system32\cmd.exe
———- C:\Rooter$\RK.exe

———————-\\ Search..

———————-\\ ROOTKIT !!



1 - "C:\Rooter$\Rooter_1.txt" - 21/03/2009|10:44

———————-\\ Scan completed at 10:44

OTListIt logfile created on: 21/03/2009 10:53:10 - Run 1
OTListIt2 by OldTimer - Version 2.0.7.0 Folder = C:\Documents and Settings\R J Steel\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 6.0.2900.5512)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 1.44 Gb Available Physical Memory | 72.12% Memory free
3.85 Gb Paging File | 3.38 Gb Available in Paging File | 87.83% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092;

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 145.85 Gb Total Space | 99.02 Gb Free Space | 67.89% Space Free | Partition Type: NTFS
Drive D: | 629.86 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: DELLDESK01
Current User Name: R J Steel
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Output = Minimal
File Age = 30 Days
Company Name Whitelist: On

========== Processes (SafeList) ==========

PRC - C:\WINDOWS\system32\Ati2evxx.exe (ATI Technologies Inc.)
PRC - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (Symantec Corporation)
PRC - C:\WINDOWS\Explorer.EXE (Microsoft Corporation)
PRC - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe (Symantec Corporation)
PRC - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe (Symantec Corporation)
PRC - C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe (America Online, Inc.)
PRC - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe (Apple Inc.)
PRC - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (Symantec Corporation)
PRC - C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc.)
PRC - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (Symantec Corporation)
PRC - C:\Program Files\Kodak\Digital Display\OrbKodakLauncher\DllStartupService.exe (Orb Networks)
PRC - C:\Program Files\Kontiki\KService.exe (Kontiki Inc.)
PRC - C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE (Microsoft Corporation)
PRC - C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe (Sun Microsystems, Inc.)
PRC - C:\WINDOWS\stsystra.exe (SigmaTel, Inc.)
PRC - C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe (CyberLink Corp.)
PRC - C:\Program Files\Real\RealPlayer\RealPlay.exe (RealNetworks, Inc.)
PRC - C:\Program Files\Common Files\AOL\AOL Spyware Protection\AOLSP Scheduler.exe (AOL Spyware Protection)
PRC - C:\WINDOWS\system32\dla\tfswctrl.exe (Sonic Solutions)
PRC - C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe (InstallShield Software Corporation)
PRC - C:\Program Files\HP\HP Software Update\HPWuSchd2.exe (Hewlett-Packard Development Company, L.P.)
PRC - C:\Program Files\btbb_wcm\McciTrayApp.exe (Motive Communications, Inc.)
PRC - C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe (Motive Communications, Inc.)
PRC - C:\Program Files\Yahoo!\browser\ybrwicon.exe (Yahoo! Inc.)
PRC - C:\Program Files\Yahoo!\YOP\yop.exe (Yahoo! Inc.)
PRC - C:\Program Files\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
PRC - C:\Program Files\iTunes\iTunesHelper.exe (Apple Inc.)
PRC - C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
PRC - C:\Program Files\BT Broadband Talk Softphone\BTAgile.exe ()
PRC - C:\Program Files\Yahoo!\browser\ycommon.exe (Yahoo!, Inc.)
PRC - C:\Program Files\Kontiki\KHost.exe (Kontiki Inc.)
PRC - C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe (Belkin)
PRC - C:\Program Files\Digital Line Detect\DLG.exe (BVRP Software)
PRC - C:\Program Files\FinePixViewer\QuickDCF.exe (FUJI PHOTO FILM CO., LTD.)
PRC - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe (Eastman Kodak Company)
PRC - C:\Program Files\iPod\bin\iPodService.exe (Apple Inc.)
PRC - C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe ()
PRC - C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe (Hewlett-Packard Development Company, L.P.)
PRC - C:\Program Files\Yahoo!\YOP\SSDK02.exe (Symantec Corporation)
PRC - C:\Program Files\Yahoo!\Messenger\Ymsgr_tray.exe (Yahoo! Inc.)
PRC - C:\Documents and Settings\R J Steel\Desktop\OTListIt2.exe (OldTimer Tools)

========== Win32 Services (SafeList) ==========

SRV - (AOL ACS [Auto | Running]) – C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe (America Online, Inc.)
SRV - (Apple Mobile Device [Auto | Running]) – C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe (Apple Inc.)
SRV - (aspnet_state [On_Demand | Stopped]) – C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (Microsoft Corporation)
SRV - (Ati HotKey Poller [Auto | Running]) – C:\WINDOWS\system32\Ati2evxx.exe (ATI Technologies Inc.)
SRV - (Automatic LiveUpdate Scheduler [Auto | Running]) – C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (Symantec Corporation)
SRV - (Bonjour Service [Auto | Running]) – C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc.)
SRV - (ccEvtMgr [Auto | Running]) – C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (Symantec Corporation)
SRV - (ccSetMgr [Auto | Running]) – C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (Symantec Corporation)
SRV - (clr_optimization_v2.0.50727_32 [On_Demand | Stopped]) – C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
SRV - (CLTNetCnService [Auto | Running]) – C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (Symantec Corporation)
SRV - (comHost [On_Demand | Stopped]) – C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe (Symantec Corporation)
SRV - (FontCache3.0.0.0 [On_Demand | Stopped]) – c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe (Microsoft Corporation)
SRV - (helpsvc [Auto | Running]) – C:\WINDOWS\PCHealth\HelpCtr\Binaries\pchsvc.dll (Microsoft Corporation)
SRV - (idsvc [Unknown | Stopped]) – c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe (Microsoft Corporation)
SRV - (iPod Service [On_Demand | Running]) – C:\Program Files\iPod\bin\iPodService.exe (Apple Inc.)
SRV - (ISPwdSvc [On_Demand | Stopped]) – C:\Program Files\Symantec\isPwdSvc.exe (Symantec Corporation)
SRV - (KodakDigitalDisplayService [Auto | Running]) – C:\Program Files\Kodak\Digital Display\OrbKodakLauncher\DllStartupService.exe (Orb Networks)
SRV - (KService [Auto | Running]) – C:\Program Files\Kontiki\KService.exe (Kontiki Inc.)
SRV - (LiveUpdate [On_Demand | Stopped]) – C:\Program Files\Symantec\LiveUpdate\LuComServer_3_2.EXE (Symantec Corporation)
SRV - (LiveUpdate Notice Ex [Auto | Running]) – C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (Symantec Corporation)
SRV - (LiveUpdate Notice Service [Auto | Stopped]) – C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe (Symantec Corporation)
SRV - (MDM [Auto | Running]) – C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE (Microsoft Corporation)
SRV - (NetTcpPortSharing [Disabled | Stopped]) – c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe (Microsoft Corporation)
SRV - (ose [On_Demand | Stopped]) – C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE (Microsoft Corporation)
SRV - (Symantec Core LC [Auto | Running]) – C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe (Symantec Corporation)
SRV - (SymAppCore [Auto | Running]) – C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe (Symantec Corporation)
SRV - (WLSetupSvc [On_Demand | Stopped]) – C:\Program Files\Windows Live\installer\WLSetupSvc.exe (Microsoft Corporation)
SRV - (YPCService [On_Demand | Stopped]) – C:\WINDOWS\system32\YPcservice.exe (Yahoo! Inc.)

========== Driver Services (SafeList) ==========

DRV - (AliIde [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\aliide.sys (Acer Laboratories Inc.)
DRV - (amdagp [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\amdagp.sys (Advanced Micro Devices, Inc.)
DRV - (asc [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\asc.sys (Advanced System Products, Inc.)
DRV - (asc3550 [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\asc3550.sys (Advanced System Products, Inc.)
DRV - (ASCTRM [Auto | Running]) – C:\WINDOWS\System32\drivers\asctrm.sys (Windows ® 2000 DDK provider)
DRV - (ati2mtag [On_Demand | Running]) – C:\WINDOWS\system32\DRIVERS\ati2mtag.sys (ATI Technologies Inc.)
DRV - (BLKWGU(Belkin) [On_Demand | Running]) – C:\WINDOWS\system32\DRIVERS\BLKWGU.sys (Belkin Corporation)
DRV - (bvrp_pci [On_Demand | Stopped]) – C:\WINDOWS\System32\drivers\bvrp_pci.sys ()
DRV - (cdrbsdrv [System | Running]) – C:\WINDOWS\System32\drivers\CDRBSDRV.SYS (B.H.A Corporation)
DRV - (CmdIde [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\cmdide.sys (CMD Technology, Inc.)
DRV - (dac2w2k [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\dac2w2k.sys (Mylex Corporation)
DRV - (drvmcdb [Boot | Running]) – C:\WINDOWS\system32\drivers\drvmcdb.sys (Sonic Solutions)
DRV - (drvnddm [Auto | Running]) – C:\WINDOWS\system32\drivers\drvnddm.sys (Sonic Solutions)
DRV - (E100B [On_Demand | Running]) – C:\WINDOWS\system32\DRIVERS\e100b325.sys (Intel Corporation)
DRV - (eeCtrl [System | Running]) – C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys (Symantec Corporation)
DRV - (EraserUtilRebootDrv [On_Demand | Running]) – C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
DRV - (GEARAspiWDM [On_Demand | Running]) – C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys (GEAR Software Inc.)
DRV - (HDAudBus [On_Demand | Running]) – C:\WINDOWS\system32\DRIVERS\HDAudBus.sys (Windows ® Server 2003 DDK provider)
DRV - (HSFHWBS2 [On_Demand | Running]) – C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys (Conexant Systems, Inc.)
DRV - (HSF_DP [On_Demand | Running]) – C:\WINDOWS\system32\DRIVERS\HSF_DP.sys (Conexant Systems, Inc.)
DRV - (mdmxsdk [Auto | Running]) – C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys (Conexant)
DRV - (MODEMCSA [On_Demand | Running]) – C:\WINDOWS\system32\drivers\MODEMCSA.sys (Microsoft Corporation)
DRV - (mraid35x [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\mraid35x.sys (American Megatrends Inc.)
DRV - (MREMPR5 [On_Demand | Stopped]) – C:\Program Files\Common Files\Motive\MREMPR5.sys (Motive, Inc.)
DRV - (MRENDIS5 [On_Demand | Running]) – C:\Program Files\Common Files\Motive\MRENDIS5.sys (Motive, Inc.)
DRV - (NAVENG [On_Demand | Running]) – C:\Program Files\Common Files\Symantec Shared\VirusDefs\20090320.003\NAVENG.SYS (Symantec Corporation)
DRV - (NAVEX15 [On_Demand | Running]) – C:\Program Files\Common Files\Symantec Shared\VirusDefs\20090320.003\NAVEX15.SYS (Symantec Corporation)
DRV - (nv [On_Demand | Stopped]) – C:\WINDOWS\system32\DRIVERS\nv4_mini.sys (NVIDIA Corporation)
DRV - (omci [System | Running]) – C:\WINDOWS\system32\DRIVERS\omci.sys (Dell Computer Corporation)
DRV - (Ptilink [On_Demand | Running]) – C:\WINDOWS\system32\DRIVERS\ptilink.sys (Parallel Technologies, Inc.)
DRV - (PxHelp20 [Boot | Running]) – C:\WINDOWS\System32\Drivers\PxHelp20.sys (Sonic Solutions)
DRV - (ql1080 [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\ql1080.sys (QLogic Corporation)
DRV - (ql12160 [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\ql12160.sys (QLogic Corporation)
DRV - (ql1280 [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\ql1280.sys (QLogic Corporation)
DRV - (Secdrv [Auto | Running]) – C:\WINDOWS\system32\DRIVERS\secdrv.sys (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.)
DRV - (sisagp [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\sisagp.sys (Silicon Integrated Systems Corporation)
DRV - (Sparrow [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\sparrow.sys (Adaptec, Inc.)
DRV - (SPBBCDrv [System | Running]) – C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys (Symantec Corporation)
DRV - (SRTSP [System | Running]) – C:\WINDOWS\System32\Drivers\SRTSP.SYS (Symantec Corporation)
DRV - (SRTSPL [On_Demand | Stopped]) – C:\WINDOWS\System32\Drivers\SRTSPL.SYS (Symantec Corporation)
DRV - (SRTSPX [System | Running]) – C:\WINDOWS\System32\Drivers\SRTSPX.SYS (Symantec Corporation)
DRV - (sscdbhk5 [System | Running]) – C:\WINDOWS\system32\drivers\sscdbhk5.sys (Sonic Solutions)
DRV - (ssrtln [System | Running]) – C:\WINDOWS\system32\drivers\ssrtln.sys (Sonic Solutions)
DRV - (STHDA [On_Demand | Running]) – C:\WINDOWS\system32\drivers\sthda.sys (SigmaTel, Inc.)
DRV - (symc810 [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\symc810.sys (Symbios Logic Inc.)
DRV - (symc8xx [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\symc8xx.sys (LSI Logic)
DRV - (SYMDNS [On_Demand | Running]) – C:\WINDOWS\System32\Drivers\SYMDNS.SYS (Symantec Corporation)
DRV - (SymEvent [On_Demand | Running]) – C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Corporation)
DRV - (SYMFW [On_Demand | Running]) – C:\WINDOWS\System32\Drivers\SYMFW.SYS (Symantec Corporation)
DRV - (SYMIDS [On_Demand | Running]) – C:\WINDOWS\System32\Drivers\SYMIDS.SYS (Symantec Corporation)
DRV - (SYMIDSCO [On_Demand | Running]) – C:\Program Files\Common Files\Symantec Shared\SymcData\idsdefs\20090311.001\SymIDSCo.sys (Symantec Corporation)
DRV - (SYMNDIS [On_Demand | Running]) – C:\WINDOWS\System32\Drivers\SYMNDIS.SYS (Symantec Corporation)
DRV - (SYMREDRV [On_Demand | Running]) – C:\WINDOWS\System32\Drivers\SYMREDRV.SYS (Symantec Corporation)
DRV - (SYMTDI [System | Running]) – C:\WINDOWS\System32\Drivers\SYMTDI.SYS (Symantec Corporation)
DRV - (sym_hi [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\sym_hi.sys (LSI Logic)
DRV - (sym_u3 [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\sym_u3.sys (LSI Logic)
DRV - (tfsnboio [Auto | Running]) – C:\WINDOWS\system32\dla\tfsnboio.sys (Sonic Solutions)
DRV - (tfsncofs [Auto | Running]) – C:\WINDOWS\system32\dla\tfsncofs.sys (Sonic Solutions)
DRV - (tfsndrct [Auto | Running]) – C:\WINDOWS\system32\dla\tfsndrct.sys (Sonic Solutions)
DRV - (tfsndres [Auto | Running]) – C:\WINDOWS\system32\dla\tfsndres.sys (Sonic Solutions)
DRV - (tfsnifs [Auto | Running]) – C:\WINDOWS\system32\dla\tfsnifs.sys (Sonic Solutions)
DRV - (tfsnopio [Auto | Running]) – C:\WINDOWS\system32\dla\tfsnopio.sys (Sonic Solutions)
DRV - (tfsnpool [Auto | Running]) – C:\WINDOWS\system32\dla\tfsnpool.sys (Sonic Solutions)
DRV - (tfsnudf [Auto | Running]) – C:\WINDOWS\system32\dla\tfsnudf.sys (Sonic Solutions)
DRV - (tfsnudfa [Auto | Running]) – C:\WINDOWS\system32\dla\tfsnudfa.sys (Sonic Solutions)
DRV - (ultra [Disabled | Stopped]) – C:\WINDOWS\system32\DRIVERS\ultra.sys (Promise Technology, Inc.)
DRV - (USBAAPL [On_Demand | Stopped]) – C:\WINDOWS\System32\Drivers\usbaapl.sys (Apple, Inc.)
DRV - (usbaudio [On_Demand | Stopped]) – C:\WINDOWS\system32\drivers\usbaudio.sys (Microsoft Corporation)
DRV - (wanatw [On_Demand | Running]) – C:\WINDOWS\system32\DRIVERS\wanatw4.sys (America Online, Inc.)
DRV - (winachsf [On_Demand | Running]) – C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys (Conexant Systems, Inc.)
DRV - (ZDPSp50 [On_Demand | Running]) – C:\WINDOWS\System32\Drivers\ZDPSp50.sys (Printing Communications Assoc., Inc. (PCAUSA))

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.compuserve.co.uk/search
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomSearch = http://uk.red.clientapps.yahoo.com/customi…fo/bt_side.html
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.compuserve.co.uk/search

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\system32\blank.htm
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Page_Transitions = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
IE - URLSearchHook: {CFBFAE00-17A6-11D0-99CB-00C04FD64497} - Reg Error: Key error. File not found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = 127.0.0.1;*.local

FF - HKLM\software\mozilla\Firefox\Extensions\\{20a82645-c095-46ed-80e3-08825760534b}: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.5\WINDOWS PRESENTATION FOUNDATION\DOTNETASSISTANTEXTENSION\ [2009/02/11 08:42:37 | 00,000,000 | —D | M]


O1 HOSTS File: (734 bytes) - C:\WINDOWS\System32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Yahoo! Toolbar Helper) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (Skype add-on (mastermind)) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O2 - BHO: (Yahoo! IE Services Button) - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (Yahoo! Inc.)
O2 - BHO: (DriveLetterAccess) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll (Sonic Solutions)
O2 - BHO: (EWPBrowseObject Class) - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll ()
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Windows Live Sign-in Helper) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
O2 - BHO: (SidebarAutoLaunch Class) - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll (Yahoo! Inc.)
O3 - HKLM\..\Toolbar: (Easy-WebPrint) - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll ()
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - Reg Error: Key error. File not found
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - Reg Error: Key error. File not found
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" (AOL Spyware Protection)
O4 - HKLM..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe (ATI Technologies, Inc.)
O4 - HKLM..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe (Motive Communications, Inc.)
O4 - HKLM..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe (Motive Communications, Inc.)
O4 - HKLM..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" (Symantec Corporation)
O4 - HKLM..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe (Sonic Solutions)
O4 - HKLM..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" (CyberLink Corp.)
O4 - HKLM..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon (CANON INC.)
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup (InstallShield Software Corporation)
O4 - HKLM..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start (InstallShield Software Corporation)
O4 - HKLM..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" (Apple Inc.)
O4 - HKLM..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k File not found
O4 - HKLM..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe" (Symantec Corporation)
O4 - HKLM..\Run: [PspUsbCf] PspUsbCf.exe (Philips Speech Processing)
O4 - HKLM..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (Apple Inc.)
O4 - HKLM..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER (RealNetworks, Inc.)
O4 - HKLM..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN (FUJI PHOTO FILM CO., LTD.)
O4 - HKLM..\Run: [SigmatelSysTrayApp] stsystra.exe (SigmaTel, Inc.)
O4 - HKLM..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" (Sun Microsystems, Inc.)
O4 - HKLM..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" (Symantec Corporation)
O4 - HKLM..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe (Yahoo! Inc.)
O4 - HKLM..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart (Yahoo! Inc.)
O4 - HKCU..\Run: [BTAgile] C:\Program Files\BT Broadband Talk Softphone\BTAgile.exe ()
O4 - HKCU..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all (Kontiki Inc.)
O4 - HKCU..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (Microsoft Corporation)
O4 - HKCU..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized (Skype Technologies S.A.)
O4 - HKCU..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet (Yahoo! Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Belkin Wireless USB Utility.lnk = C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe (Belkin)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe (Motive Communications, Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe (BVRP Software)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe (FUJI PHOTO FILM CO., LTD.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe (Hewlett-Packard Development Company, L.P.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe (Eastman Kodak Company)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: dontdisplaylastusername = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: legalnoticecaption =
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: legalnoticetext =
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: shutdownwithoutlogon = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: undockwithoutlogon = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 157
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll (Sun Microsystems, Inc.)
O9 - Extra Button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (Yahoo! Inc.)
O9 - Extra Button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\OFFICE11\REFIEBAR.DLL (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe (Microsoft Corporation)
O9 - Extra Button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [mdnsNSP] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKLM\..Trusted Domains: 1 domain(s) and sub-domain(s) not assigned to a zone.
O15 - HKCU\..Trusted Domains: nationet.com ([olb] https in Trusted sites)
O15 - HKCU\..Trusted Domains: 1 domain(s) and sub-domain(s) not assigned to a zone.
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll (Installation Support)
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} https://www-secure.symantec.com/techsupp/as…abs/tgctlsr.cab (Symantec Script Runner Class)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://update.microsoft.com/windowsupdate/…b?1173523999330 (WUWebControl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.microsoft.com/microsoftu…b?1207133763359 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_05)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flash…t/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} http://java.sun.com/products/plugin/autodl…indows-i586.cab (Java Plug-in 1.4.2_03)
O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_03)
O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_05)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_05)
O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
O18 - Protocol\Handler\http\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\http\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\https\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\https\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\ipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
O18 - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\MSITSS.DLL (Microsoft Corporation)
O18 - Protocol\Handler\mso-offdap11 {32505114-5902-49B2-880A-1F7738E5A384} - C:\Program Files\Common Files\Microsoft Shared\Web Components\11\OWC11.DLL (Microsoft Corporation)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll (Microsoft Corporation)
O18 - Protocol\Filter: - application/x-internet-signup - C:\Program Files\Tiscali\Tiscali Internet\dlls\tiscalifilter.dll ()
O18 - Protocol\Filter: - text/xml - C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\Explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\WgaLogon: DllName - WgaLogon.dll‰D - File not found
O24 - Desktop Components:0 (My Current Home Page) - About:Home
O29 - HKLM SecurityProviders - (rpasspc.dll) - C:\WINDOWS\system32\rpasspc.dll (CompuServe Inc.)
O31 - SafeBoot: AlternateShell - cmd.exe
O32 - HKLM CDRom: AutoRun - 1
O32 - Autorun File - C:\AUTOEXEC.BAT () - [ NTFS ]
O32 - Autorun File - D:\AUTORUN.INF () - [ CDFS ]
O33 - MountPoints2\{ab78be34-992f-11dd-b134-00173f50d242}\Shell\AutoRun\command - "" = J:\wd_windows_tools\WDSetup.exe – File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found

========== Files/Folders - Created Within 30 Days ==========

[2009/03/21 10:50:28 | 00,499,200 | —- | C] (OldTimer Tools) – C:\Documents and Settings\R J Steel\Desktop\OTListIt2.exe
[2009/03/21 10:43:32 | 00,000,000 | —D | C] – C:\Rooter$
[2009/03/20 17:51:37 | 00,001,734 | —- | C] () – C:\Documents and Settings\R J Steel\Desktop\HijackThis.lnk
[2009/03/20 17:51:36 | 00,000,000 | —D | C] – C:\Program Files\Trend Micro
[2009/03/20 17:51:09 | 00,812,344 | —- | C] (Trend Micro Inc.) – C:\Documents and Settings\R J Steel\Desktop\HJTInstall.exe
[2009/03/20 12:53:00 | 00,000,000 | —D | C] – C:\Documents and Settings\R J Steel\Application Data\Malwarebytes
[2009/03/20 12:52:58 | 00,015,504 | —- | C] (Malwarebytes Corporation) – C:\WINDOWS\System32\drivers\mbam.sys
[2009/03/20 12:52:58 | 00,000,696 | —- | C] () – C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2009/03/20 12:52:56 | 00,038,496 | —- | C] (Malwarebytes Corporation) – C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2009/03/20 12:52:55 | 00,000,000 | —D | C] – C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2009/03/20 12:52:54 | 00,000,000 | —D | C] – C:\Program Files\Malwarebytes' Anti-Malware
[2009/03/20 11:05:27 | 00,000,000 | —D | C] – C:\Temp
[2009/03/18 21:55:55 | 21,455,38048 | -HS- | C] () – C:\hiberfil.sys
[2009/03/13 09:25:56 | 00,002,137 | —- | C] () – C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2009/03/13 09:25:12 | 00,000,000 | —D | C] – C:\Program Files\iPod
[2009/03/13 09:25:08 | 00,000,000 | —D | C] – C:\Program Files\iTunes
[2009/03/13 09:25:08 | 00,000,000 | —D | C] – C:\Documents and Settings\All Users\Application Data\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
[2009/03/13 09:23:26 | 00,000,000 | —D | C] – C:\Program Files\Bonjour
[2009/03/13 09:22:34 | 00,001,604 | —- | C] () – C:\Documents and Settings\All Users\Desktop\QuickTime Player.lnk
[2009/03/13 09:22:09 | 00,000,000 | —D | C] – C:\Program Files\QuickTime
[2009/03/05 08:38:54 | 00,000,000 | —D | C] – C:\Documents and Settings\All Users\Documents\microsoft
[2009/02/25 09:19:40 | 01,089,593 | —- | C] () – C:\WINDOWS\System32\dllcache\ntprint.cat

========== Files - Modified Within 30 Days ==========

[1 C:\WINDOWS\System32\*.tmp files]
[2 C:\WINDOWS\*.tmp files]
[2009/03/21 10:50:29 | 00,499,200 | —- | M] (OldTimer Tools) – C:\Documents and Settings\R J Steel\Desktop\OTListIt2.exe
[2009/03/21 10:13:32 | 00,037,930 | —- | M] () – C:\logfile
[2009/03/21 10:08:05 | 00,000,006 | -H– | M] () – C:\WINDOWS\tasks\SA.DAT
[2009/03/21 10:07:18 | 00,002,048 | –S- | M] () – C:\WINDOWS\bootstat.dat
[2009/03/21 10:06:59 | 21,455,38048 | -HS- | M] () – C:\hiberfil.sys
[2009/03/20 17:51:37 | 00,001,734 | —- | M] () – C:\Documents and Settings\R J Steel\Desktop\HijackThis.lnk
[2009/03/20 17:51:33 | 00,812,344 | —- | M] (Trend Micro Inc.) – C:\Documents and Settings\R J Steel\Desktop\HJTInstall.exe
[2009/03/20 13:38:33 | 02,645,944 | -H– | M] () – C:\Documents and Settings\R J Steel\Local Settings\Application Data\IconCache.db
[2009/03/20 12:52:58 | 00,000,696 | —- | M] () – C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2009/03/20 08:54:28 | 00,124,464 | —- | M] (Symantec Corporation) – C:\WINDOWS\System32\drivers\SYMEVENT.SYS
[2009/03/20 08:54:28 | 00,060,808 | —- | M] (Symantec Corporation) – C:\WINDOWS\System32\S32EVNT1.DLL
[2009/03/20 08:54:28 | 00,010,635 | —- | M] () – C:\WINDOWS\System32\drivers\SYMEVENT.CAT
[2009/03/20 08:54:28 | 00,000,806 | —- | M] () – C:\WINDOWS\System32\drivers\SYMEVENT.INF
[2009/03/18 21:54:45 | 00,000,774 | —- | M] () – C:\WINDOWS\win.ini
[2009/03/18 21:54:45 | 00,000,227 | —- | M] () – C:\WINDOWS\system.ini
[2009/03/18 21:54:45 | 00,000,211 | -HS- | M] () – C:\boot.ini
[2009/03/18 13:55:33 | 00,002,257 | —- | M] () – C:\Documents and Settings\All Users\Desktop\Skype.lnk
[2009/03/15 19:08:43 | 00,002,206 | —- | M] () – C:\WINDOWS\System32\wpa.dbl
[2009/03/13 15:09:59 | 00,002,137 | —- | M] () – C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2009/03/13 09:22:34 | 00,001,604 | —- | M] () – C:\Documents and Settings\All Users\Desktop\QuickTime Player.lnk
[2009/03/11 15:50:23 | 00,165,120 | —- | M] () – C:\WINDOWS\System32\FNTCACHE.DAT
[2009/03/11 15:48:34 | 00,001,374 | —- | M] () – C:\WINDOWS\imsins.BAK
[2009/03/09 20:00:15 | 00,000,584 | —- | M] () – C:\WINDOWS\tasks\Norton Security Online - Run Full System Scan - R J Steel.job
[2009/02/25 12:55:00 | 24,768,960 | —- | M] (Microsoft Corporation) – C:\WINDOWS\System32\MRT.exe
[2009/02/24 12:40:42 | 00,002,497 | —- | M] () – C:\Documents and Settings\R J Steel\Desktop\Microsoft Office Word 2003.lnk
< End of report >

OTListIt Extras logfile created on: 21/03/2009 10:53:13 - Run 1
OTListIt2 by OldTimer - Version 2.0.7.0 Folder = C:\Documents and Settings\R J Steel\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 6.0.2900.5512)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 1.44 Gb Available Physical Memory | 72.12% Memory free
3.85 Gb Paging File | 3.38 Gb Available in Paging File | 87.83% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092;

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 145.85 Gb Total Space | 99.02 Gb Free Space | 67.89% Space Free | Partition Type: NTFS
Drive D: | 629.86 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: DELLDESK01
Current User Name: R J Steel
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Output = Minimal
File Age = 30 Days
Company Name Whitelist: On

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.html [@ = htmlfile] – C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
C:\WINDOWS\system32\fxsclnt.exe:*:Enabled:Microsoft Fax Console (Microsoft Corporation)
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger (Yahoo! Inc.)
C:\Program Files\Yahoo!\Messenger\YServer.exe:*:Enabled:Yahoo! FT Server (Yahoo! Inc.)
C:\Program Files\Kontiki\KService.exe:*:Enabled:Delivery Manager Service (Kontiki Inc.)
%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 (Microsoft Corporation)
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe:*:Enabled:EasyShare (Eastman Kodak Company)
C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour (Apple Inc.)
C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes (Apple Inc.)
C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype (Skype Technologies S.A.)

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{03EDED24-8375-407D-A721-4643D9768BE1}" = kgchlwn
"{07287123-B8AC-41CE-8346-3D777245C35B}" = Bonjour
"{073F22CE-9A5B-4A40-A604-C7270AC6BF34}" = ESSSONIC
"{075473F5-846A-448B-BCB3-104AA1760205}" = Sonic RecordNow Data
"{0A65A3BD-54B5-4d0d-B084-7688507813F5}" = SlideShow
"{0BEDBD4E-2D34-47B5-9973-57E62B29307C}" = ATI Control Panel
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP4300" = Canon iP4300
"{11F3F858-4131-4FFA-A560-3FE282933B6E}" = kgchday
"{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Sonic DLA
"{14D4ED84-6A9A-45A0-96F6-1753768C3CB5}" = ESSPCD
"{15C0AF59-4877-49B6-B8C6-A61CE54515F5}" = cp_OnlineProjectsConfig
"{162B71B8-8464-4680-A086-601D555B331D}" = Apple Mobile Device Support
"{184E7118-0295-43C4-B72C-1D54AA75AAF7}" = Windows Live Mail
"{1D3C662A-F6C6-4767-A788-7AA43A9A1317}" = ARTEuro
"{1E04F83B-2AB9-4301-9EF7-E86307F79C72}" = Google Earth
"{21657574-BD54-48A2-9450-EB03B2C7FC29}" = Sonic MyDVD LE
"{216AB108-2AE1-4130-B3D5-20B2C4C80F8F}" = QuickTime
"{24ED4D80-8294-11D5-96CD-0040266301AD}" = FinePixViewer Ver.5.1
"{2D03B6F8-DF36-4980-B7B6-5B93D5BA3A8F}" = essvatgt
"{2F58D60D-2BFD-4467-9B4D-64E7355C329D}" = Sonic_PrimoSDK
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Sonic Update Manager
"{31425CE0-F249-49E0-95F9-62131A242D55}" = Philips SpeechMike Pro USB for Win 2k
"{3248F0A8-6813-11D6-A77B-00B0D0160030}" = Java™ 6 Update 3
"{3248F0A8-6813-11D6-A77B-00B0D0160050}" = Java™ 6 Update 5
"{33BF0960-DBA3-4187-B6CC-C969FCFA2D25}" = SkinsHP1
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{35BDEFF1-A610-4956-A00D-15453C116395}" = Internet Explorer Default Page
"{363790D2-DA98-41DD-9C9F-69FA36B169DE}" = PanoStandAlone
"{36BD0774-6CD6-4FF9-A148-83CA09AC123E}" = Intel® PROSafe for Wired Connections
"{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}" = ccCommon
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{403EF592-953B-4794-BCEF-ECAB835C2095}" = Intel® PROSafe for Wired Connections
"{4192EAC0-6B36-4723-B216-D0E86E7757AC}" = Jasc Paint Shop Photo Album 5
"{41E776A5-9B12-416D-9A12-B4F7B044EBED}" = CP_Package_Basic1
"{42938595-0D83-404D-9F73-F8177FDD531A}" = ESScore
"{4537EA4B-F603-4181-89FB-2953FC695AB1}" = netbrdg
"{45B8A76B-57EC-4242-B019-066400CD8428}" = BufferChm
"{48185814-A224-447A-81DA-71BD20580E1B}" = Norton Internet Security
"{4EA684E9-5C81-4033-A696-3019EC57AC3A}" = HPProductAssistant
"{5316DFC9-CE99-4458-9AB3-E8726EDE0210}" = skin0001
"{53EE9E42-CECB-4C92-BF76-9CA65DAF8F1C}" = FullDPAppQFolder
"{5490882C-6961-11D5-BAE5-00E0188E010B}" = FUJIFILM USB Driver
"{58B2B6D3-E5FF-4D16-87AC-52CC5717C7C6}" = Tiscali Internet
"{5905F42D-3F5F-4916-ADA6-94A3646AEE76}" = Dell Driver Reset Tool
"{5A613A09-8F96-4F7E-BD71-69A89F37150D}" = hpg4850QFolder
"{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}" = Norton Internet Security
"{5C82DAE5-6EB0-4374-9254-BE3319BA4E82}" = Skype™ 3.8
"{605A4E39-613C-4A12-B56F-DEFBE6757237}" = SHASTA
"{643EAE81-920C-4931-9F0B-4B343B225CA6}" = ESSBrwr
"{66910000-8B30-4973-A159-6371345AFFA5}" = WebReg
"{6696D9A4-28A8-4F5A-8E9A-2E8974C8C39C}" = RandMap
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD 5.5
"{693C08A7-9E76-43FF-B11E-9A58175474C4}" = kgckids
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{7148F0A8-6813-11D6-A77B-00B0D0142030}" = Java 2 Runtime Environment, SE v1.4.2_03
"{74F7662C-B1DB-489E-A8AC-07A06B24978B}" = Dell System Restore
"{77772678-817F-4401-9301-ED1D01A8DA56}" = SPBBC 32bit
"{78C496B9-5A6B-4692-8C2E-AFFFC34E4961}" = Jasc Paint Shop Pro Studio, Dell Editon
"{7C03270C-4FAB-4F5C-B10D-52FEDA190790}" = DocumentViewerQFolder
"{7F142D56-3326-11D5-B229-002078017FBF}" = Modem Helper
"{830D8CBD-C668-49e2-A969-C2C2106332E0}" = Norton AntiVirus
"{8658342C-43E0-43CA-B831-7E1FAB33311D}" = hpg4850
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{8943CE61-53BD-475E-90E1-A580869E98A2}" = staticcr
"{8A2B151C-23FC-4A21-B6DA-263E8BF93E23}" = HP Scanjet 4800 series 7.0
"{8A4CE7FD-9657-4B06-9943-E1819F3D5D67}" = DocProc
"{8A502E38-29C9-49FA-BCFA-D727CA062589}" = ESSTOOLS
"{8A8664E1-84C8-4936-891C-BC1F07797549}" = kgcvday
"{8E92D746-CD9F-4B90-9668-42B74C14F765}" = ESSini
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{91130409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Basic Edition 2003
"{91517631-A9F3-4B7C-B482-43E0068FD55A}" = ESSgui
"{9422C8EA-B0C6-4197-B8FC-DC797658CA00}" = Windows Live Sign-in Assistant
"{996512CF-F35B-48DE-9291-557FA5316967}" = ScannerCopy
"{999D43F4-9709-4887-9B1A-83EBB15A8370}" = VPRINTOL
"{9A129ABC-A53A-4209-A21E-D5DEDFB7CCA8}" = Norton Protection Center
"{9BD54685-1496-46A5-AB62-357CD140ED8B}" = kgcinvt
"{A1588373-1D86-4D44-86C9-78ABD190F9CC}" = kgcmove
"{A29800BA-0BF1-4E63-9F31-DF05A87F4104}" = InstantShareDevices
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A6359CCF-215D-43D9-8366-479D231F2A72}" = Belkin Wireless USB Utility
"{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}" = Windows Live installer
"{AAE10BE5-F398-41C1-9AAF-A59EBF17DFDE}" = Norton Spyware Scan
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AB708C9B-97C8-4AC9-899B-DBF226AC9382}" = Sonic RecordNow Audio
"{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}" = Dell Media Experience
"{AC76BA86-7AD7-1033-7B44-A81300000003}" = Adobe Reader 8.1.3
"{AE1FA02D-E6A4-4EA0-8E58-6483CAC016DD}" = ESSCDBK
"{AF06CAE4-C134-44B1-B699-14FBDB63BD37}" = Dell Picture Studio v3.0
"{B093990A-AAF2-44AC-9216-14BB7A2189B6}" = ImageMixer VCD2 LE for FinePix
"{B12665F4-4E93-4AB4-B7FC-37053B524629}" = Sonic RecordNow Copy
"{B162D0A6-9A1D-4B7C-91A5-88FB48113C45}" = OfotoXMI
"{B2157760-AA3C-4E2E-BFE6-D20BC52495D9}" = cp_PosterPrintConfig
"{B44529FF-501E-47CD-A06D-223C161BE058}" = FinePixViewer Resource
"{B4B44FE7-41FF-4DAD-8C0A-E406DDA72992}" = CCScore
"{B6286A44-7505-471A-A72B-04EC2DB2F442}" = CueTour
"{B69CFE29-FD03-4E0A-87A7-6ED97F98E5B3}" = CP_Panorama1Config
"{B7AC5A96-C8BC-431C-B661-27A09781DFA8}" = Wanadoo Europe Installer
"{B7C61755-DB48-4003-948F-3D34DB8EAF69}" = MSRedist
"{BB85ED9C-AFC9-43BD-B8DC-258C3C7DF72E}" = HP Software Update
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C1C6767D-B395-43CB-BF99-051B58B86DA6}" = PhotoGallery
"{C7B99334-41CC-445A-AF7B-A210691A72AD}" = KEDDS
"{C7F54CF8-D6FB-4E0A-93A3-E68AE0D6C476}" = SolutionCenter
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D32470A1-B10C-4059-BA53-CF0486F68EBC}" = Kodak EasyShare software
"{D466F3D9-510C-4729-B7D4-2E70490E4CDF}" = BBC iPlayer Download Manager
"{D680C913-5955-469D-9D88-C1940F7506D6}" = RAW FILE CONVERTER LE
"{DB02F716-6275-42E9-B8D2-83BA2BF5100B}" = SFR
"{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}" = LiveUpdate Notice (Symantec Corporation)
"{E10B0819-9D25-43FE-AFAE-5D30044F1592}" = Symantec Real Time Storage Protection Component
"{E18B549C-5D15-45DA-8D8F-8FD2BD946344}" = kgcbaby
"{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}" = Norton Internet Security
"{E5145D2D-793B-4A16-BA42-3F13EEAA7D5E}" = iTunes
"{E5EE9939-259F-4DE2-8023-5C49E16A4F43}" = Norton Internet Security
"{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect
"{E7559288-223B-453C-9F06-340E3BE21E39}" = MyWay Search Assistant
"{E79987F0-0E34-42CC-B8FF-6C860AEEB26A}" = tooltips
"{ED2C557E-9C18-41FF-B58E-A05EEF0B3B5F}" = CP_CalendarTemplates1
"{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}" = AppCore
"{F22C222C-3CE2-4A4B-A83F-AF4681371ABE}" = kgcbase
"{F3760724-B29D-465B-BC53-E5D72095BCC4}" = Scan
"{F402C212-3D50-4C94-BB96-37BCE63E8027}" = SymNet
"{F4A2E7CC-60CA-4AFA-B67F-AD5E58173C3F}" = SKINXSDK
"{F4DB525F-A986-4249-B98B-42A8066251CA}" = AV
"{F9593CFB-D836-49BC-BFF1-0E669A411D9F}" = WIRELESS
"{FB15E224-67C3-491F-9F5C-F257BC418412}" = Destinations
"{FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA}" = DocumentViewer
"Adobe Flash Player ActiveX" = Adobe Flash Player ActiveX
"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.4
"America Online uk" = AOL UK (Choose which version to remove)
"AOL Connectivity Services" = AOL Connectivity Services
"AOL Spyware Protection" = AOL Spyware Protection
"AOL YGP Screensaver" = AOL You've Got Pictures Screensaver
"AOLCoach uk" = AOL Coach Version 1.0(Build:20040201.2 uk)
"ATI Display Driver" = ATI Display Driver
"BBC iPlayer Download Manager" = BBC iPlayer Download Manager
"Boots F2CD Picture Suite" = Boots F2CD Picture Suite
"BT Broadband Talk Softphone Frontier_is1" = BT Broadband Talk Softphone 3.1
"BT Yahoo! Applications" = BT Yahoo! Applications
"btbb.MCCInstall" = BT Broadband Desktop Help
"BTHomeHub" = BT Home Hub
"Canon iP4300 User Registration" = Canon iP4300 User Registration
"Canon Setup Utility 2.3" = Canon Setup Utility 2.3
"CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1" = Conexant D850 56K V.9x DFVc Modem
"Combat Flight Simulator 1.00" = Microsoft Combat Flight Simulator
"CS30DeinstKey" = CompuServe 4.0.2 UK
"Easy-PhotoPrint" = Canon Utilities Easy-PhotoPrint
"Easy-PrintToolBox" = Canon Utilities Easy-PrintToolBox
"Easy-WebPrint" = Easy-WebPrint
"FA-18 Hornet 3.0" = FA-18 Hornet 3.0
"Flight Simulator 9.0" = Microsoft Flight Simulator 2004 A Century of Flight
"Flight Simulator 98" = Microsoft Flight Simulator 98
"HijackThis" = HijackThis 2.0.2
"HP Document Viewer" = HP Document Viewer 7.0
"HP Imaging Device Functions" = HP Imaging Device Functions 7.0
"HP Photo & Imaging" = HP Photosmart Premier Software 6.5
"HP Solution Center & Imaging Support Tools" = HP Solution Center 7.0
"HPOCR" = OCR Software by I.R.I.S 7.0
"InstallShield_{A6359CCF-215D-43D9-8366-479D231F2A72}" = Belkin Wireless USB Utility
"LiveUpdate" = LiveUpdate 3.2 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"MediaNavigation.CDLabelPrint" = CD-LabelPrint
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSNINST" = MSN
"Norton Spyware Scan provided by Yahoo!" = Norton Spyware Scan provided by Yahoo!
"PROSetDX" = Intel® PRO Network Connections Software v9.2.4.11
"RealPlayer 6.0" = RealPlayer Basic
"RPADeinstKey" = Virtual Key
"StreetPlugin" = Learn2 Player (Uninstall Only)
"Switch" = Switch
"TotalSpeech 2" = TotalSpeech 2
"ViewpointMediaPlayer" = Viewpoint Media Player
"Windows XP Service Pack" = Windows XP Service Pack 3
"Yahoo! Toolbar" = Yahoo! Toolbar

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 20/03/2009 09:04:56 | Computer Name = DELLDESK01 | Source = Application Hang | ID = 1002
Description = Hanging application mbam.exe, version 1.34.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 20/03/2009 09:05:01 | Computer Name = DELLDESK01 | Source = Application Hang | ID = 1002
Description = Hanging application mbam.exe, version 1.34.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 20/03/2009 09:05:03 | Computer Name = DELLDESK01 | Source = Application Hang | ID = 1001
Description = Fault bucket 1139590167.

Error - 20/03/2009 09:05:03 | Computer Name = DELLDESK01 | Source = Application Hang | ID = 1001
Description = Fault bucket 1139590167.

Error - 20/03/2009 09:05:11 | Computer Name = DELLDESK01 | Source = Application Hang | ID = 1002
Description = Hanging application mbam.exe, version 1.34.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 20/03/2009 09:05:16 | Computer Name = DELLDESK01 | Source = Application Hang | ID = 1002
Description = Hanging application mbam.exe, version 1.34.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 20/03/2009 09:05:23 | Computer Name = DELLDESK01 | Source = Application Hang | ID = 1002
Description = Hanging application mbam.exe, version 1.34.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 20/03/2009 09:05:31 | Computer Name = DELLDESK01 | Source = Application Hang | ID = 1002
Description = Hanging application mbam.exe, version 1.34.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 20/03/2009 09:38:04 | Computer Name = DELLDESK01 | Source = Application Hang | ID = 1002
Description = Hanging application mbam.exe, version 1.34.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 20/03/2009 09:38:23 | Computer Name = DELLDESK01 | Source = Application Hang | ID = 1002
Description = Hanging application mbam.exe, version 1.34.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

[ System Events ]
Error - 18/03/2009 17:44:43 | Computer Name = DELLDESK01 | Source = Service Control Manager | ID = 7001
Description = The Apple Mobile Device service depends on the TCP/IP Protocol Driver
service which failed to start because of the following error: %%31

Error - 18/03/2009 17:44:43 | Computer Name = DELLDESK01 | Source = Service Control Manager | ID = 7001
Description = The Bonjour Service service depends on the TCP/IP Protocol Driver
service which failed to start because of the following error: %%31

Error - 18/03/2009 17:44:43 | Computer Name = DELLDESK01 | Source = Service Control Manager | ID = 7001
Description = The IPSEC Services service depends on the IPSEC driver service which
failed to start because of the following error: %%31

Error - 18/03/2009 17:44:43 | Computer Name = DELLDESK01 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
AFD eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SPBBCDrv SRTSP SRTSPX SYMTDI
Tcpip

Error - 18/03/2009 17:47:46 | Computer Name = DELLDESK01 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service StiSvc with
arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error - 18/03/2009 17:52:22 | Computer Name = DELLDESK01 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service StiSvc with
arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error - 18/03/2009 17:52:22 | Computer Name = DELLDESK01 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service StiSvc with
arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error - 18/03/2009 17:55:04 | Computer Name = DELLDESK01 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 20/03/2009 09:41:59 | Computer Name = DELLDESK01 | Source = Service Control Manager | ID = 7034
Description = The Ati HotKey Poller service terminated unexpectedly. It has done
this 1 time(s).

Error - 21/03/2009 06:33:15 | Computer Name = DELLDESK01 | Source = Print | ID = 6161
Description = The document http://forums.whatthetech.com/Perflib_perf…rror_3035_12_W_
owned by R J Steel failed to print on printer Canon iP4300. Data type: NT EMF 1.008.
Size of the spool file in bytes: 3014656. Number of bytes printed: 1020812. Total
number of pages in the document: 13. Number of pages printed: 0. Client machine:
\\DELLDESK01. Win32 error code returned by the print processor: 13 (0xd).


< End of report >
Hi purslove,

please do the following:

Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button.
  • Download and install the latest Java Runtime Environment (JRE) version for your computer. (version 6 update 12)


NEXT


Visit ADOBEand download the latest version of Acrobat Reader (version 9)


NEXT


I see you have MalwareBytes Antimalware on your system
  • Open Malwarebytes' Anti-Malware and select the UPDATE tab - choose check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.



Next:


Go to Kaspersky website and perform an online antivirus scan.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.


In your next response I need


  • MBAM log
  • Kaspersky Log
  • Fresh HJT log
Thanks for the instructions. I've done all as suggested but the following might also be relevant:
1) On restarting after downloading Adobe Reader 9, I noticed that the otherwise empty C/Windows/temp folder now had increased from one to two Perflib_perfdataXXX.dat files in it, neither of which could be removed.
2) mbam came up with no problems
3) Kaspersky site was marked as This Application Digital Signature Has Failed. I think it said out of date, but I ran it anyway.
4) I didn't turn off NIS while running Kaspersky, but it seemed to run OK.

One thing I see from the Kaspersky log is a reference that looks like a phishing e-mail that I forwarded to a bank security department. I imagine it is better not to do this as just getting it forwarded probably involves some degree of 'opening' the e-mail.

Here are the 3 logs:

Malwarebytes' Anti-Malware 1.34
Database version: 1881
Windows 5.1.2600 Service Pack 3

21/03/2009 15:19:55
mbam-log-2009-03-21 (15-19-55).txt

Scan type: Quick Scan
Objects scanned: 78276
Time elapsed: 12 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
———————————————————————–
——————————————————————————–
KASPERSKY ONLINE SCANNER 7 REPORT
Saturday, March 21, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, March 21, 2009 14:27:03
Records in database: 1945366
——————————————————————————–

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics:
Files scanned: 135802
Threat name: 2
Infected objects: 3
Suspicious objects: 7
Duration of the scan: 02:08:10


File name / Threat name / Threats count
C:\CSERVE\Dim5100OutExp\Inbox2007H2\Lloyds TSB Bank_ Important Security Alert!.eml Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\CSERVE\Dim5100OutExp\Sent2007\Fw_ Lloyds TSB Bank_ Important Security Alert!.eml Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\R J Steel\Local Settings\Application Data\Identities\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express\Inbox2007H2.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\R J Steel\Local Settings\Application Data\Identities\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express\Sent2007.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\R J Steel\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\R J Steel\Local Settings\Application Data\Microsoft\Windows Live Mail\Storage Folders\Inbox2007H2\58963FA6-00000106.eml Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\R J Steel\Local Settings\Application Data\Microsoft\Windows Live Mail\Storage Folders\Sent2007\2B3B6578-00000065.eml Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Program Files\BT Broadband Desktop Help\vendors\btbb\wwwcache\wt\deviceview\private\content\driven_dev\upgrade\McciContextUpgrade.exe Infected: not-a-virus:RiskTool.Win32.PsKill.1101 1
C:\WINDOWS\Motive\btbb\pskill.exe Infected: not-a-virus:RiskTool.Win32.PsKill.1101 1
C:\WINDOWS\Motive\btbb\UninstallHelper.exe Infected: not-a-virus:RiskTool.Win32.PsKill.1101 1

The selected area was scanned.
———————————————————————————-
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:57:59, on 21/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\BT Broadband Talk Softphone\BTAgile.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.compuserve.co.uk/search
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.compuserve.co.uk/search
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PspUsbCf] PspUsbCf.exe
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [BTAgile] C:\Program Files\BT Broadband Talk Softphone\BTAgile.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-21-3526347895-3176109250-2820450215-1008\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'kodak')
O4 - HKUS\S-1-5-21-3526347895-3176109250-2820450215-1008\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'kodak')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Belkin Wireless USB Utility.lnk = C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/as…abs/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1173523999330
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1207133763359
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p…obat/nos/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KodakDigitalDisplayService - Orb Networks - C:\Program Files\Kodak\Digital Display\OrbKodakLauncher\DllStartupService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

–
End of file - 13905 bytes
——————————————————————————End
Hi purslove,

Good news, you logs look clean :thumbup:

Yes, It's best to delete those emails when you receive them. Make sure you DELETE the email in question as well as the SENT email to the bank as it does appear the email was infected. As long as you didn't open it, your machine should be OK

Now we have to clean up after ourselves,

please do the following

Clean up with OTListIt2:
  • Double-click OTListIt2.exe to start the program.
  • Close all other programs apart from OTListIt2 as this step will require a reboot
  • On the OTListIt2 main screen, press the [external image: Posted Image] button
  • Say Yes to the prompt and then allow the program to reboot your computer.


NEXT

System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points
We need to set a new system restore point:

Click Start > Run > copy and paste the following into the run box:


%SystemRoot%\System32\restore\rstrui.exe


Press OK. Choose Create a Restore Point then click Next.
Name it (something you'll remember) and click Create,
when the confirmation screen shows the restore point has been created click Close.

Now remove all previous Restore Points:

Click Start > Run > copy and paste the following into the run box:


cleanmgr


At the top, click on More Options tab. Click the Clean up button in the System Restore box.
Click on the Yes button.
When finished, click on Cancel button to exit.

Below I have included a number of recommendations for how to protect your computer against malware infections.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.
  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more.  Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  • For Firefox, I highly recommend these add-ons to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
    • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories.  This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.
  • Please read the guide by Rorschach112 on how to prevent malware and about safe computing here
Thank you for your patience, and performing all of the procedures requested.
Thanks for your continuing help, Catbyte. Would you mind just helping me along a little further? I manually deleted all the files listed by Kaspersky as 'Suspicious: Trojan-Spy.HTML.Fraud.gen 1' Q: Are you happy that I do not remove the files listed by Kaspersky as 'Infected: not-a-virus:RiskTool.Win32.Pskill.1101'? As you proposed, I ran OTListIt2 and cleaned up. I reset Windows restore and removed previous restore points. I've had a careful look at all the software and reading you suggested. Looking back, we seem to have done the following: 1) Used Mbam to delete items (including registry items) referring to Adware.My Websearch. 2) Used HJT to remove the 5 references to 'http://uk.red.clientapps.yahoo.com/customi……' and 3) Used Kaspersky to identify the suspicious files with 'Trojan-Spy:HTML.Fraud.gen 1', which I have deleted. Q: Do you think the Perflib_perfdataXXX.dat file (now 2 files) that cannot be deleted from the C/Windows/temp folder because they are apparently linked to a running application are anything to worry about? Q: Should I worry about this: My Norton is still logging the following alerts every time I try to open a Word (or Excel) document by double clicking on a file in My Computer (This does not happen if I open Word or Excel from desk-top or tray (and opening is much quicker)): Actor: C:\programfiles\microsoft office\office11\winword.exe(PID=5836) Target: registry\machine\software\symantec\commonclient\ccservice\channels Action: unauthorized access Reaction: unauthorized access stopped Q: Is there any point in me retaining Malwarebytes' anti-malware or HJT on my machine? I'd really appreciate your comments on the above. Q: …and can we leave this thread open for a day or two to see whether my problem with the Norton auto-protect being switched off at start up has been resolved (it happened at about 24-48 hour intervals). I'll get back to you if it stays clear or if it recurs. Thanks again for all the time you have put into this.

Are you happy that I do not remove the files listed by Kaspersky as 'Infected: not-a-virus:RiskTool.Win32.Pskill.1101'?


Yep, those are fine…it's our tools it's finding

Perflib_perfdataXXX.dat

Nothing to worry about…if you wish you can run ATF cleaner and those files will delete on reboot (they are in use)

I gave you the link to ATF in the clean up recommendations, but here they are again..this is a good program to clean up all your temp files, run it every week or so.

Please download ATF Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
    • If you use Firefox browser
    • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
It's normal after running ATF cleaner that the PC will be slower to boot the first time.

My Norton is still logging the following alerts every time I try to open a Word (or Excel) document


No idea why it's doing this - personally I am not a fan of Norton - I can recommend other free programs if you're interested

Is there any point in me retaining Malwarebytes' anti-malware or HJT on my machine?


Keep MalwareBytes, it's a very good program to have - delete HJT - if you ever became re-infected down the road you would need to download an updated version anyway.

we can leave this thread open a couple of days incase any other issues arise
Thanks, Catbyte, for all the replies. ATF Cleaner does not remove the Perflib_perfdataNNN.dat files, but I searched again on the WTT forums and found a couple of good links which have put my mind to rest on them. I'll give you an update in a day or two, hopefully to confirm that the auto-protect and system restore problems have gone away for good. It's midnight here, but it feels as though it has been a productive day, thanks to your assistance.
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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