Windows open automatically and lose control

and in some cases have to restart the computer as the mouse stops working completely. The issue happens randomly and it is happening only for certain programs. I have seen this with Microsoft Word [no browser or internet connection], Internet Explorer or Firefox.

The behavior for the computer is that intermittently it starts some automated behavior - windows close, new windows appear, some right click context menus are seen and a new windows explorer opens to the Start Menu folder at "C:\Documents and Settings\All Users\Start Menu". Had scanned thoroughly for malware removal but no malware was identified and link for the same topic is given below.

I have actually verified that it is not a keyboard issue by using the laptop directly as well as with an external keyboard. And all times - it is almost the same behavior and it goes on for almost 30 secs for which the computer goes berserk. None of the tools has identified any problem but I am positive there is some issue - because of the ongoing behavior. One issue I feel is that there are around 10 instances of svchost.exe - and previously i did not see so many instances of it running. Can we find out what programs are they running for - perhaps that would lead to the issue. Just a thought. Thanks in anticipation of your help.

Machine: LAPTOP
BRAND: DELL Inspiron 600 m
OS: Windows XP - with all the latest patches

Reference to the efforts done for malware removal - but no malware identified:
http://forums.whatthetech.com/VIrus_not_fo…ol_t100127.html

Hi AIM327,

Welcome to WTT.

Yes we can find out what all those processes running are on your system.

Please download this small utility Quick Access Process Library.

As many as 20 to 30 processes may be running invisibly, silently in the background on your PC. Some hog system resources, drastically slowing down your computer. Others are a threat to security and privacy. A few may be harmless.

The Windows Task Manager displays most of these processes but you have no information to learn and understand what is what.

Get the latest definitions and exhaustive advice on all the processes running on directly in the Windows Task Manager by downloading the QuickLink InfoBar from ProcessLibrary.com.

Read on about what it does and how to access the information given on the website I have posted before doing anything.

Have you tried a system restore to a date before the problem occurred?

• Start
• All Programs
• Accessories
• System Tools
• System Restore
• Follow the prompts

Keep us posted with your progress.

kind regards,

Hello Tallin, Thanks for your response. I had cleaned up my system some time back and had done a complete reformat. So since I started having this issue - I did not have a restore point. The restore point was just created a couple of days back as per the earlier post. However I am consistently having this issue and it is not going away. Please help. Thanks

Hi,

This also happens if you are not connected to the internet, right?

By viewing the Event Viewer logs we could maybe find out what is wrong.

• Go to Start
• Click on Run
• In the box, type eventvwr
• Look at the System and Application log files and note any that are made at the time you have this strange behavior.
• We need to know the Event ID and Source.

In Device Manager we can find out if anything is wrong with your hardware.

• Right-click on My Computer
• Click Manage
• Now click on Device Manager
• Expand all the sections and check them for any exclamation marks. Make a note of it
• We need to know the section where the device was found and the name of the device

Please let us know.

Regards,
John.

Am not getting this issue again. So did not post the additional details. Will reopen issue if this comes up again.

Glad that you got it solved. Did anything special to solve it that could be of interest for us for the future?