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Sound problem


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105 replies to this topic

#16 Lochy

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Posted 15 January 2007 - 12:36 AM

hmm someone? lol..

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#17 Lochy

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Posted 15 January 2007 - 03:05 PM

hmm, i dont have any "codecs" in the device manager.. does this matter? everyone elses DM has them, i was just wondering..

#18 Ax238

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Posted 16 January 2007 - 10:03 AM

--------[ PCI / PnP Audio ]---------------------------------------------------------------------------------------------

SiS 7012 Audio Device PCI


--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------


It looks like the driver I gave you was incorrect, my sincerest apologies. You can right-click the SoundMax entry(ies) in the device manager and click uninstall. Once completely uninstalled, restart your system. Then, do the following to get the correct driver:
  • Go to http://www.sis.com/download/
  • Check the box to accept the agreement and click the I agree button
  • Select the following items:
    • Windows XP
      Audio Driver
      SiS7012
  • Click Go
  • Choose a download location (like Australia) and click Download Now
  • Save the file to your computer
  • Unzip the files to your computer
  • In the unzipped folder, run SETUP.EXE
You may have to restart your system, but this should be the driver you need.

Ax

#19 Lochy

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Posted 16 January 2007 - 02:47 PM

i dont think it fully runs the .exe file, when i run it it goes through it ok.. but the setup part finishes almost instantly. and when i go to uninstall the soundmax driver and install the other one it does what i explained above, and doesnt load its self on the restart, but instead comes up with found new hardware, takes a while, and installs itself as soundmax again... im starting to get quite annoyed at this and none of its your fault. Thanks, Lochy.

Edited by Lochy, 16 January 2007 - 02:47 PM.


#20 Ax238

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Posted 16 January 2007 - 05:26 PM

You probably have to move/rename the other (SoundMax) driver installation folder first, since it still knows where they are. Try manually installing the new driver by browsing to the XP folder in the new driver folder. You can also try temporarily disabling the device before restart if it persists to reinstall upon reboot.

Edited by Ax238, 16 January 2007 - 05:28 PM.


#21 Lochy

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Posted 17 January 2007 - 01:38 AM

there is no file called soundmax, infact i have allready deleted the folder that i got the sound max out of. but it still loads the soundmax driver, ahhg.

#22 Ax238

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Posted 17 January 2007 - 08:03 AM

Restore your computer to before you installed the SoundMAX driver by going back to the restore point you created before installing it. In System Restore, choose "Restore my computer to an earlier time" and then choose your restore point. After restoring, try installing the SiS driver again.

Edited by Ax238, 17 January 2007 - 08:03 AM.


#23 Lochy

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Posted 17 January 2007 - 03:23 PM

my system restore is giving me only one months option.. the earliest date is 13th.. i had soundmax installed before 13th.. so many problems! So so sorry ax.

#24 Ax238

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Posted 17 January 2007 - 03:45 PM

It's alright, one of those steps that can be easily missed when dealing with a lot of other instructions. In this case, it would have been the quickest way back to the right road. Try uninstalling the SoundMAX driver in safe mode and then install the SiS driver.

#25 Lochy

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Posted 18 January 2007 - 02:05 AM

ok i uninstalled.. in safe mode and went back into normal mode and tried to install. .. it came up with found new hardware soundmax............etc. then i went to safe mode to see if i could uninstall it and install SiS while soundmax was uninstalled.. didnt work.. came up with an error -56643456 or something.. "windows cannot install this driver" i dont know whats going on.. :S

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#26 Ax238

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Posted 18 January 2007 - 01:54 PM

Bear with me Lochy, and pay close attention to these instructions. Through this process, I'm learning new things as well (or refreshing old things :)). It's good to be able to learn things because if you aren't, you're not growing. If any portion of these instructions is unclear to you, feel free to request clarification and I will do my best to assist you through it. It may seem overwhelming, but what we are going to accomplish shouldn't be too painful.

!!Please set a system restore point before continuing!!

The following are usually files related to particular hardware:
  • An .INF file in C:\Windows\inf
  • Several .SYS files in C:\Windows\System32\drivers
When a new Plug-n-Play (PnP) device is detected, Windows scans the INF files to find one with the matching PnP identifier inside. Then it uses information found in the INF file to install the appropriate driver files and set up the device. If more than one INF file is found for device, the newer drivers are preferred over the older and signed/WHQL over unsigned.

With all of the above said, in order to remove a driver from the system, you need to do more than just uninstall the driver:
  • Uninstall the driver from Device Manager
  • Delete the corresponding INF file from %windir%\inf
  • Delete the driver files from %windir%\system32\drivers (Optional)
In the following steps, there are instructions to perform all three of the above:
  • TO UNINSTALL THE DEVICE USING DEVICE MANAGER:
    • Open the Device Manager (click Start, right-click My Computer, select Properties, go to the Hardware tab, and click Device Manager)
    • Find your device (SoundMAX) in the Device Manager
    • Write down the device name exactly (case sensitive) as it appears. You will need that later.
    • Do the following if you intend to delete the driver files:
      • Double click device, open the Driver tab, and click the Driver Details button
      • Write down all driver files and paths listed
    • Close all device properties, right-click device, select Uninstall
  • TO FIND AND REMOVE THE INF FILE:
    • Go to Start|Run, type cmd and press Enter
    • Type the following command, replacing Device_Name with the exact name of the driver that appears in the device manager (from step 1):
      find /c "Device_Name" c:\windows\inf\*.inf | find ":" | find /v ": 0"
      (It may be easier to just copy this command, click the icon in the upper left corner of the command prompt, and click Edit|Paste, then replace the device name with the SoundMAX device name)
    • Example for an NVIDIA GeFORCE FX 5200 video driver:
      find /c "NVIDIA GeForce FX 5200" c:\windows\inf\*.inf | find ":" | find /v ": 0"

      This would produce the following output:
      ===========================
      C:\>find /c "NVIDIA GeForce FX 5200" c:\windows\inf\*.inf | find ":" | find /v ": 0"
      ---------- C:\WINDOWS\INF\NV4_DISP.INF: 4
      
      C:\>
      ===========================
    Now you know the INF file that Windows uses to install drivers for the device in
    question (in the example above it is C:\WINDOWS\INF\NV4_DISP.INF). If you delete
    this file, the corresponding driver will not be installed automatically anymore.
  • CLEANUP (OPTIONAL)
    If you wish you can delete driver files using information you obtained in
    Step 1.
Again, if you are unsure of anything, please stop and take the time to understand before proceeding. Once these steps have been completed, you should be able to install the SiS driver.

Best Regards,

Ax

#27 Lochy

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Posted 18 January 2007 - 02:33 PM

it says find is not a internal or external command.. :S

#28 Ax238

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Posted 18 January 2007 - 03:15 PM

Go to C:\WINDOWS\system32, and see if you can find "find.exe".

#29 Lochy

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Posted 18 January 2007 - 03:38 PM

yes its there.

#30 Ax238

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Posted 18 January 2007 - 03:44 PM

How did you enter the command? If you didn't paste it, please try doing that.

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