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[Closed] Computer Frozen

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Computer will not logoff or shut down. I have run Hijac-This scan and have pasted the log below. I was on the internet with my client fire wall disable by mistake. If I remeber the last time this happened I powered off my computer and It would not restart. can you help me.

FAR
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:28:40 AM, on 2/8/2009
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec

AntiVirus\DefWatch.exe
C:\WINNT\system32\dlcxcoms.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Symantec Client Security\Symantec

AntiVirus\Rtvscan.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client

Firewall\SymSPort.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spool\DRIVERS\W32X86\3\dlcxjswx.exe
C:\Program Files\Juno\exec.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Juno\exec.exe
C:\Program Files\Juno\qsacc\x1exec.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://my.juno.com/s/search?r=minisearch
R3 - URLSearchHook: URLSearchHook Class -

{37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program

Files\Juno\SearchEnh1.dll
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-up Blocker - {52706EF7-D7A2-49AD-A615-E903858CF284} -

C:\Program Files\Juno\qsacc\X1IEBHO.dll
O2 - BHO: Java™ Plug-In SSV Helper -

{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO -

{AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program

Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper -

{DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program

Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl -

{E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program

Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar2.dll
O3 - Toolbar: JunoBar - {5854FAC4-5BF0-47DD-B5A9-A5EA8CFF3CF4} -

C:\Program Files\Juno\Toolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO

Printer 926\dlcxmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO

Printer 926\memcard.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC

Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel

Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common

Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common

Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLCXCATS] rundll32

C:\WINNT\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Program

Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program

Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program

Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Juno_uoltray] C:\Program Files\Juno\exec.exe regrun
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program

Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User

'Default user')
O4 - Startup: LimeWire On Startup.lnk = C:\Program

Files\LimeWire\LimeWire.exe
O8 - Extra context menu item: Display All Images with Full Quality -

res://C:\Program Files\Juno\qsacc\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality -

res://C:\Program Files\Juno\qsacc\appres.dll/227
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://E:\PROGRA~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

E:\PROGRA~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -

C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links -

{c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine

Advantage Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script

Runner Class) -

http://www.symantec.com/techsupp/asa/ss/sa…abs/tgctlsr.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety

Center Base Module) -

http://cdn.scan.onecare.live.com/resource/…er/wlscbase5036

.cab
O17 -

HKLM\System\CCS\Services\Tcpip\..\{D0F8ABE1-0065-45EE-A550-00D63EFA0926

}: NameServer = 64.136.44.74 64.136.52.74
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation

- C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation

- C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) -

Symantec Corporation - C:\Program Files\Symantec Client

Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: dlcx_device - - C:\WINNT\system32\dlcxcoms.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) -

VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program

Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun

Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec

Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program

Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec

Corporation - C:\Program Files\Symantec Client Security\Symantec Client

Firewall\SymSPort.exe

–
End of file - 7577 bytes
[external image: Posted Image]

Sorry about the delay in responding :(

Please open Notepad and uncheck Word Wrap to turn it off.

If you still need help, Scan again with HijackThis, and copy/paste" a new log file into this thread.

Also please describe how your computer behaves at the moment.

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