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[Resolved] Help Please! Here is my HJT log

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Post #1 last edited
Hi!
My computer keeps freezing. Also, I don't have any more volume I've noticed, and when I try t o do a system restore, it says "unable to proctect your computer". Please help, thanks!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:14:29 PM, on 3/19/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\iWin Games\iWinTrusted.exe
C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\OpenCase\OpenCASE Media Agent\PandoBinaries\NBCPandoREST.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: IEHlprObj Class - {8CA5ED52-F3FB-4414-A105-2E3491156990} - C:\Program Files\iWin Games\iWinGamesHookIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [DACSMiniApp] C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p…obat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{52A603FD-0292-49BB-8F5D-A23058D0A0C5}: NameServer = 85.255.112.236,85.255.112.97
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.236,85.255.112.97
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.112.236,85.255.112.97
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.236,85.255.112.97
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: iWinTrusted - iWin Inc. - C:\Program Files\iWin Games\iWinTrusted.exe
O23 - Service: OpenCASE Media Agent - ExtendMedia Inc. - C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

–
End of file - 6343 bytes
Post #2
hello

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.
Post #3
Hi,

Thanks so much for your help, here is the log.

Laura

ComboFix 09-03-18.01 - Owner 2009-03-19 19:14:39.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.510.264 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AVG 7.5.516 *On-access scanning disabled* (Outdated)
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Autorun.inf
c:\documents and settings\Owner\Application Data\.#
c:\documents and settings\Owner\Application Data\.#\MBX@740@A141D0.###
c:\documents and settings\Owner\Application Data\.#\MBX@740@A14200.###
c:\documents and settings\Owner\Application Data\.#\MBX@740@A14230.###
c:\recycler\S-0-5-74-100007410-100011239-100008631-4693.com
c:\windows\system32\drivers\gaopdxmietlnnrnkufuyrcaxtobeytwhdnupfw.sys
c:\windows\system32\gaopdxcounter
c:\windows\system32\gaopdxxpshblynlhrfhectoalljpjvagjmxfjf.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Service_gaopdxserv.sys


((((((((((((((((((((((((( Files Created from 2009-02-19 to 2009-03-19 )))))))))))))))))))))))))))))))
.

2009-03-19 16:07 . 2009-03-19 16:07 d——– c:\program files\Trend Micro
2009-03-19 13:51 . 2009-03-19 13:51 d——– c:\program files\Scholastic's Clifford
2009-03-19 13:51 . 2009-03-19 13:51 91 –a—— c:\windows\CBP.INI
2009-03-18 09:35 . 2009-03-18 09:35 d——– c:\program files\PlayMe
2009-03-17 15:41 . 2009-03-17 15:41 d——– c:\program files\NOS
2009-03-17 15:41 . 2009-03-17 15:41 d——– c:\documents and settings\All Users\Application Data\NOS
2009-03-01 08:57 . 2009-03-01 08:57 d——– c:\documents and settings\heidi\Application Data\Yahoo!
2009-02-28 10:40 . 2009-03-08 20:37 d——– c:\program files\iWin.com
2009-02-28 10:36 . 2009-02-28 10:36 d——– c:\documents and settings\All Users\Application Data\iWin Games
2009-02-28 10:35 . 2009-02-28 10:35 d——– c:\program files\iWin Games

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-19 22:42 ——— d—–w c:\documents and settings\Owner\Application Data\AVG7
2009-03-19 21:35 ——— d—–w c:\documents and settings\Emily\Application Data\OpenOffice.org2
2009-03-17 22:58 ——— d—–w c:\documents and settings\All Users\Application Data\Google Updater
2009-03-17 00:43 ——— d—–w c:\documents and settings\Owner\Application Data\OpenOffice.org2
2009-03-15 22:00 ——— d—–w c:\program files\Norton Security Scan
2009-03-09 00:38 ——— d—–w c:\program files\ValuSoft
2009-03-09 00:37 ——— d–h–w c:\program files\InstallShield Installation Information
2009-03-08 21:39 ——— d—–w c:\program files\Shockwave.com
2009-03-08 21:36 ——— d—a-w c:\documents and settings\All Users\Application Data\TEMP
2009-03-08 21:33 ——— d—–w c:\program files\The Learning Company
2009-02-26 01:15 ——— d—–w c:\program files\AIMTunes
2009-02-16 19:52 ——— d—–w c:\documents and settings\Molly\Application Data\Yahoo!
2009-02-16 16:49 ——— d—–w c:\documents and settings\Owner\Application Data\Apple Computer
2009-02-15 22:02 ——— d—–w c:\documents and settings\Emily\Application Data\Yahoo!
2009-02-15 21:57 ——— d—–w c:\documents and settings\Owner\Application Data\Yahoo!
2009-02-15 21:57 ——— d—–w c:\documents and settings\All Users\Application Data\Yahoo! Companion
2009-02-15 21:47 ——— d—–w c:\program files\Yahoo!
2009-02-11 19:07 ——— d—–w c:\program files\SpywareBlaster
2009-02-10 13:04 ——— d—–w c:\documents and settings\Owner\Application Data\Image Zone Express
2009-02-07 17:05 ——— d—–w c:\documents and settings\heidi\Application Data\Sibelius Software
2009-02-02 00:10 ——— d—–w c:\program files\Common Files\Sandlot Shared
2009-02-02 00:10 ——— d—–w c:\documents and settings\All Users\Application Data\Sandlot Games
2009-01-28 00:01 ——— d—–w c:\documents and settings\Owner\Application Data\Go-Go Gourmet Chef of the Year
2009-01-24 22:45 ——— d—–w c:\program files\Common Files\SWF Studio
2009-01-21 18:20 ——— d—–w c:\program files\Google
2009-01-20 02:31 ——— d—–w c:\documents and settings\Owner\Application Data\Move Networks
2008-03-29 13:40 284,248 -c–a-w c:\program files\npmusicn.dll
2008-03-27 12:11 389,120 -c–a-w c:\documents and settings\Owner\GoToAssist_phone__268_en.exe
2008-09-10 17:49 5,817,064 —-a-w c:\program files\mozilla firefox\plugins\ScorchPDFWrapper.dll
2008-12-19 22:30 67,688 —-a-w c:\program files\mozilla firefox\components\jar50.dll
2008-12-19 22:30 54,368 —-a-w c:\program files\mozilla firefox\components\jsd3250.dll
2008-12-19 22:30 34,944 —-a-w c:\program files\mozilla firefox\components\myspell.dll
2008-12-19 22:30 46,712 —-a-w c:\program files\mozilla firefox\components\spellchk.dll
2008-12-19 22:30 172,136 —-a-w c:\program files\mozilla firefox\components\xpinstal.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{8CA5ED52-F3FB-4414-A105-2E3491156990}]
2009-02-18 17:25 141312 –a—— c:\program files\iWin Games\iWinGamesHookIE.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Aim6"="c:\program files\AIM6\aim6.exe" [2008-08-06 50472]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-11-28 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DACSMiniApp"="c:\program files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe" [2007-08-24 197888]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="c:\progra~1\Grisoft\AVG7\avgw.exe" [2007-11-28 219136]

c:\documents and settings\Emily\Start Menu\Programs\Startup\
OpenOffice.org 2.3.lnk - c:\program files\OpenOffice.org 2.3\program\quickstart.exe [2007-08-17 393216]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Google Updater.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Google Updater.lnk
backup=c:\windows\pss\Google Updater.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=c:\windows\pss\Kodak EasyShare software.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^OpenOffice.org 2.3.lnk]
path=c:\documents and settings\Owner\Start Menu\Programs\Startup\OpenOffice.org 2.3.lnk
backup=c:\windows\pss\OpenOffice.org 2.3.lnkStartup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeUpdater]
–a—— 2008-12-25 09:59 2356088 c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\OpenCase\\OpenCASE Media Agent\\PandoBinaries\\NBCPandoREST.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\iWin Games\\iWinGames.exe"=
"c:\\Program Files\\iWin Games\\WebUpdater.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"56245:TCP"= 56245:TCP:PandoRest Listening Port

R2 iWinTrusted;iWinTrusted;c:\program files\iWin Games\iWinTrusted.exe [2009-02-18 78104]
R2 OpenCASE Media Agent;OpenCASE Media Agent;c:\program files\OpenCase\OpenCASE Media Agent\MediaAgent.exe [2008-08-03 835208]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-11-28 24652]
S3 getPlus® Helper;getPlus® Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2009-03-17 33176]
S3 SQTECH913D;913D Camera;c:\windows\system32\drivers\Capt913D.sys [2007-12-28 29522]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\C]
\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL RECYCLER\S-0-5-74-100007410-100011239-100008631-4693.com c:\
\Shell\Open\command - c:\recycler\S-0-5-74-100007410-100011239-100008631-4693.com c:\

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
\Shell\AutoRun\command - D:\Autorun.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
\Shell\AutoRun\command - E:\teaser.exe
.
Contents of the 'Scheduled Tasks' folder

2009-03-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-03-15 c:\windows\Tasks\Norton Security Scan.job
- c:\program files\Norton Security Scan\Nss.exe [2009-03-01 22:06]

2009-03-19 c:\windows\Tasks\SDMsgUpdate (TE).job
- c:\progra~1\SMARTD~1\Messages\SDNotify.exe [2007-09-26 09:53]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Picasa Media Detector - c:\program files\Picasa2\PicasaMediaDetector.exe


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://my.yahoo.com/
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\100106dm.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
FF - component: c:\program files\Real\RealPlayer\browserrecord\components\nprpbrowserrecordplugin.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-19 19:21:28
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-682003330-117609710-2147153767-1003\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
Completion time: 2009-03-19 19:23:38
ComboFix-quarantined-files.txt 2009-03-19 23:23:36

Pre-Run: 105,191,788,544 bytes free
Post-Run: 105,999,638,528 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

182 — E O F — 2009-03-11 07:01:30
Post #4
hello

Download Flash_Disinfector.exe from here and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.

    Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive plugged in when you run it. Don't delete this folder…it will help protect your drives from future infection.




Please download OTMoveIt3 by OldTimer
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
explorer.exe

:Services

:Reg
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\C]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]

:Files

:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
Post #5
Here it is… ========== PROCESSES ========== Process explorer.exe killed successfully. ========== SERVICES/DRIVERS ========== ========== REGISTRY ========== Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\C\\ deleted successfully. Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D\\ deleted successfully. Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E\\ deleted successfully. ========== FILES ========== ========== COMMANDS ========== File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\~DF852D.tmp scheduled to be deleted on reboot. User's Temp folder emptied. User's Temporary Internet Files folder emptied. User's Internet Explorer cache folder emptied. Local Service Temp folder emptied. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. Local Service Temporary Internet Files folder emptied. Windows Temp folder emptied. Java cache emptied. FireFox cache emptied. Temp folders emptied. Explorer started successfully OTMoveIt3 by OldTimer - Version 1.0.9.0 log created on 03192009_195951 Files moved on Reboot… C:\DOCUME~1\Owner\LOCALS~1\Temp\~DF852D.tmp moved successfully. File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
Post #6
hello

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.




Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Post #7
Hi, for some reason the Kapersky update keeps failing. So I cannot get that to run… Here is the other log. Malwarebytes' Anti-Malware 1.34 Database version: 1878 Windows 5.1.2600 Service Pack 2 3/20/2009 12:10:42 PM mbam-log-2009-03-20 (12-10-42).txt Scan type: Quick Scan Objects scanned: 76543 Time elapsed: 3 minute(s), 1 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 5 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 2 Files Infected: 3 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\PlayMe (Trojan.DNSChanger) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PlayMe (Trojan.DNSChanger) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Trojan.BHO) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\Documents and Settings\Owner\Start Menu\Programs\PlayMe (Trojan.DNSChanger) -> Quarantined and deleted successfully. C:\Program Files\PlayMe (Trojan.DNSChanger) -> Quarantined and deleted successfully. Files Infected: C:\Documents and Settings\Owner\Start Menu\Programs\PlayMe\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully. C:\Program Files\PlayMe\Uninstall.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully. C:\Program Files\iWin Games\iWinGamesHookIE.dll (Trojan.BHO) -> Delete on reboot.
Post #8
do this

Please click here to download AVP Tool by Kaspersky.
  • Save it to your desktop.
  • Reboot your computer into SafeMode.

    You can do this by restarting your computer and continually tapping the F8 key until a menu appears.
    Use your up arrow key to highlight SafeMode then hit enter    .

  • Double click the setup file to run it.
  • Click Next to continue.
  • It will by default install it to your desktop folder.Click Next.
  • Hit ok at the prompt for scanning in Safe Mode.
  • It will then open a box There will be a tab that says Automatic scan.
  • Under Automatic scan make sure these are checked.

  • System Memory
  • Startup Objects
  • Disk Boot Sectors.
  • My Computer.
  • Also any other drives (Removable that you may have)


  • Then click on Scan at the to right hand Corner.
  • It will automatically Neutralize any objects found.
  • If some objects are left unneutralized then click the button that says Neutralize all
  • If it says it cannot be Neutralized then chooose The delete option when prompted.
  • After that is done click on the reports button at the bottom and save it to file name it Kas.
  • Save it somewhere convenient like your desktop and just post only the detected Virus\malware in the report it will be at the very top under Detected post those results in your next reply.

    Note: This tool will self uninstall when you close it so please save the log before closing it.

Post #9
I ran the Kapersky tool, but when I went to save the report my computer froze. When I ran it again after rebooting it said no threats found. Now, what? By the way, I appreciate all your help!
Post #11
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:10:44 AM, on 3/21/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\iWin Games\iWinTrusted.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\OpenCase\OpenCASE Media Agent\PandoBinaries\NBCPandoREST.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [DACSMiniApp] C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: is-DLH4M.lnk = C:\Documents and Settings\Owner\Desktop\Virus Removal Tool\is-DLH4M\startup.exe
O4 - Startup: is-K3UPC.lnk = C:\Documents and Settings\Owner\Desktop\Virus Removal Tool1\is-K3UPC\startup.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p…obat/nos/gp.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: iWinTrusted - iWin Inc. - C:\Program Files\iWin Games\iWinTrusted.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: OpenCASE Media Agent - ExtendMedia Inc. - C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

–
End of file - 6236 bytes
Post #12
Your logs are clean


Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    [external image: Posted Image]



Download ToolsCleaner2 to your desktop and run it ( by de A.Rothstein & Dj Quiou )
  • Click the Pt. Restauration button and press OK to the prompts.
  • Click the Corbeille button and press OK to the prompt.
  • Click the Fichiers temp button and press OK to the prompt.
  • Click the Recherche button and let it run ( it may look like it freezes but let it continue )
  • Once it is done click the Suppression button and let it remove anything it finds.
  • Close the program


Below I have included a number of recommendations for how to protect your computer against malware infections.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
    secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
    blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
    Here


    If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
    • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

  • Please read my guide on how to prevent malware and about safe computing here
Thank you for your patience, and performing all of the procedures requested.
Post #13
Thank you so much for all your help. I am going to now follow all of your recommendations, I have one question though. Should I reactivate AVG that I had disabled, or will that conflict with anything?
Post #15
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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