This is a read-only archive. No new posts or registrations. Privacy Page
Software

Cannot connect to any web sites except in safe-mode

1 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi, My laptop (Windows XP) got problem connecting to any web site. - Both IE and Firefox cannot display any web site, the page keeps loading without displaying any content nor error codes. - All applications (e.g. MSN, AVG Anti-Virus etc.) have problems in connecting to their servers. The internet connection is proved ok. - "ping" the web sites got successful results. - Using safe mode, the web sites can be displayed successfully. Please advise what I should check. Thanks. ~Jaime
When problems accessing security utility websites occur I begin thinking "malware infection".
(some malware attempts to prevent the owner/user from updating and accessing antivirus sites, to protect itself)

Strongly consider posting a HJT Log over in our Malware Removal Forum for a checkup.
Read here:
Post here
___________________

If your problem persists after being informed that your machine is malware free, then please feel free to post back here for additional investigation and problem solving.

Best Regards

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI