Spyware / Malware / Virus Removal

[Resolved] false virus scans

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nescafé

Post #31January 19, 2009, 5:28 PM UTC

I didn-t find the rsit folder. Maybe i deleted it before. Shall I uninstall Java or just delete the folder in my desktop?
here's the Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:25:57, on 19/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Archivos comunes\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Archivos de programa\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Archivos de programa\Bonjour\mDNSResponder.exe
C:\Archivos de programa\Java\jre6\bin\jqs.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Archivos de programa\Apoint2K\Apoint.exe
C:\Archivos de programa\TOSHIBA\Touch and Launch\PadExe.exe
C:\Archivos de programa\TOSHIBA\E-KEY\CeEKey.exe
C:\Archivos de programa\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Archivos de programa\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Archivos de programa\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Archivos de programa\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\Archivos de programa\TOSHIBA\Tvs\TvsTray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Archivos de programa\Winamp\winampa.exe
C:\Archivos de programa\Java\jre6\bin\jusched.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe
C:\Archivos de programa\Symantec\LiveUpdate\ALuNotify.exe
C:\Archivos de programa\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Archivos de programa\MSN Messenger\msnmsgr.exe
C:\Archivos de programa\Apoint2K\Apntex.exe
C:\Archivos de programa\SAGEM Wi-Fi USB 802.11g\WLANUTL.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Archivos de programa\Yahoo!\Messenger\ymsgr_tray.exe
C:\Archivos de programa\MSN Messenger\livecall.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Archivos de programa\MSN Messenger\usnsvc.exe
C:\Archivos de programa\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.orange.fr
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Archivos de programa\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Aplicación auxiliar de vínculos de Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Archivos comunes\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Archivos de programa\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Archivos de programa\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Archivos de programa\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Archivos de programa\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [PadTouch] C:\Archivos de programa\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Archivos de programa\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [HWSetup] C:\Archivos de programa\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Archivos de programa\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [TPNF] C:\Archivos de programa\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [Zooming] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Archivos de programa\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [DDWMon] C:\Archivos de programa\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe
O4 - HKLM\..\Run: [Tvs] C:\Archivos de programa\TOSHIBA\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [WinampAgent] C:\Archivos de programa\Winamp\winampa.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Archivos de programa\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Archivos de programa\Archivos comunes\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Archivos de programa\Archivos comunes\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Archivos de programa\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ALUAlert] C:\Archivos de programa\Symantec\LiveUpdate\ALuNotify.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Archivos de programa\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Archivos de programa\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Archivos de programa\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - S-1-5-18 Startup: OpenOffice.org 2.0.lnk = C:\Archivos de programa\OpenOffice.org 2.0\program\quickstart.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: OpenOffice.org 2.0.lnk = C:\Archivos de programa\OpenOffice.org 2.0\program\quickstart.exe (User 'Default user')
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Archivos de programa\OpenOffice.org 2.0\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Archivos de programa\Archivos comunes\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Sagem - 802.11g Wi-Fi USB Dongle LAN Utility.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200707…ex/qtplugin.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\ARCHIV~1\ARCHIV~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Archivos de programa\Archivos comunes\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Archivos de programa\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Servicio Bonjour (Bonjour Service) - Apple Inc. - C:\Archivos de programa\Bonjour\mDNSResponder.exe
O23 - Service: Servicio del iPod (iPod Service) - Apple Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Archivos de programa\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\ARCHIV~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe

–
End of file - 10137 bytes

jmw3

Post #32January 19, 2009, 6:02 PM UTC

Just delete the folder from your desktop.

Update Adobe Reader
Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version: Adobe Reader 9
You can download it from http://www.adobe.com/products/acrobat/readstep2.html
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed Uncheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Adobe 9 is a large program and if you prefer a smaller program you can get Foxit 3 instead from http://www.foxitsoftware.com/pdf/rd_intro.php

If you want to replace Norton, here are some free alternatives, all are quite good. My personal preference would be Avira. If you do choose one of these make sure you uninstall Norton before installing the new Anti-Virus.

1) Avira Antivir PersonalEdition Classic- Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support.
2) avast! 4 Home Edition - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
3) AVG Anti-Virus Free Edition - Free edition of the AVG anti-virus program for Windows.

Your computer must have only ONE anti-virus program installed at any time. Having more than one anti-virus program installed & active will cause program conflicts, false virus alerts, and system crashes.

All Clean
Congratulations, good work, your system is now clean. Now that your system is safe we would like you to keep it that way.
Take the time to follow these instructions and it will greatly reduce the risk of further infections and greatly diminish the chances of you having to visit here again.

Update your Windows XP to Service Pack 3!
It is CRITICAL that you keep your Windows updated. Otherwise you're open to dozens of security holes which WILL cause you to get reinfected.
Visit Windows Update NOW and download Service Pack 3 + ALL critical updates! (Click Start > All Programs > Windows Update to launch Windows Update)

Microsoft Windows Update
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
To update Windows
Go to Start > All Programs > Windows Update
To update Office
Open up any Office program.
Go to Help > Check for Updates

Malwarebytes' Anti-Malware
Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is totally free but for real-time protection you will have to pay a small one-time fee.
You can find a tutorial here.

SpywareBlaster
Download and install Javacools SpywareBlaster from here
SpywareBlaster adds a list of ActiveX controls, tracking cookies and sites which will be blocked in either Internet Explorer or Firefox browsers. You need to manually check for updates regularly.

Download and Install a HOSTS File
A HOSTS file is a big list of bad web sites. The list has a specific format, a specific name, (name is just HOSTS with no file extension), and a specific location. Your machine always looks at that file in that location before connecting to a web site to verify the address. So the HOSTS listing can be used to "short circuit" a request to a bad website by giving it the address of your own machine.

Download BlueTack's HOSTS Manager here, using Internet Explorer (Firefox won't work):

A short distance down the page in the centre, click on the Download button
Agree to the license
On the next page, to the right side of where it says Download Estimates, right click on the underlined word Hosts Manager choose Save Target As and download the installer Hosts20setup.exe to your desktop
Double click the Installer on your desktop and let it Install the Hosts Manager
After the installation is complete, click on the Hosts Manager icon on your desktop. (You can delete the other Hosts Switch icon from your desktop)
When the Hosts Manager comes up, click the small down arrows on the right side of the bar labeled Options and Tools,
Click Disable DNS Service. This is important
In the Left Pane, click Download
It will load 80,000 lines or more. When it finishes, also in the left pane, click Replace, and then click Save

You can use this manager to handle your HOSTS file download, edits, and most any other HOSTS issue.
If you have a separate party firewall or Winpatrol, you may have to give permissions at various times to Unlock the present default HOSTS file and install the new one.

Install WinPatrol
Download it here
You can find information about how WinPatrol works here

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1)Webroot Desktop Firewall (Registration is needed to download the firewall)
2)PC Tools Firewall Plus
3)Netchina S3 2008
4)ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Read some information here on how to prevent Malware.

Hopefully these steps will help keep your computer clean.

Stand Up and Be Counted —> Malware Complaints <— where you can make difference!
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

nescafé

Post #33January 19, 2009, 6:50 PM UTC

DONE! Thanks a lot.

jmw3

Post #34January 20, 2009, 12:44 AM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

[Resolved] false virus scans

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