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Spyware / Malware / Virus Removal

[Resolved] Very slow computer, virus found previously

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hello, and thanks in advance for your help! My computer was previously infected with a virus, causing my computer to run slowly and redirect websites. I followed instructions online on Wikipedia from Castle Cops and attempted to remove it myself. My browser pages no longer redirect (I also switched from Explorer to Firefox), but my computer is now excruciatingly slow. It takes literally several minutes for it to open a program such as Word and quite a while to start up and perform most functions. I do have Hijack This downloaded, so if you'll tell me what to do, I can post a log. Thanks!!
Post #2
[external image: Posted Image]

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.



Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
Hi, and thank you again for helping me! :)

My computer is just generally slow. It takes several minutes (5 or more?) to start up when I turn it on - I usually hit the power button and walk away to do something else. If I need to open any programs, like Word or Photoshop, I have to close any other applications, or it takes so much longer, and I also get the message that my Windows virtual memory is too low and I have too many applications running. This happens if I have, say, a Firefox browser open and then open Excel to look at a spreadsheet. As I said, I admit that I tried to fix some things myself, so I may have made things worse, though it was pretty slow when I had the virus, too, so I'm not sure. One thing I did was go into the System Configuration Utility and uncheck the boxes of all of the programs that I thought I wasn't using, which included some Windows System32 .exe files and drivers. I was desperate, so I did some possibly stupid things. :blush:

Anyway, here are the logs you requested (I already had both ATF and Malwarebytes and have run them as part of my attempt):

Malwarebytes' Anti-Malware 1.32
Database version: 1647
Windows 5.1.2600 Service Pack 3

1/12/2009 10:10:47 PM
mbam-log-2009-01-12 (22-10-47).txt

Scan type: Quick Scan
Objects scanned: 53523
Time elapsed: 7 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


And the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:13:08 PM, on 1/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\NCH Swift Sound\DialDictate\ddictate.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Speeditup Free\Data\CheckUp.dat
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 5.0\THGuard.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpeedItUpEX] C:\Program Files\Speeditup Free\SpeedItUp.exe -MINI
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.amazon.com
O15 - Trusted Zone: http://www.dreamofdoll.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612…ex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase5036.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1133478824968
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DialDictate Service (DialDictateService) - Unknown owner - C:\Program Files\NCH Swift Sound\DialDictate\ddictate.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

–
End of file - 6903 bytes
Post #4
You could try System Restore. 1. Click Start. 2. Point to All Programs. 3. Point to Accessories. 4. Point to System Tools. 5. Click System Restore. 6. Follow the instructions on the wizard. See if you can find a date the the PC worked.
Post #5
I tried, but this has been going on for quite some time, and System Restore won't go back any further than October. Is there anything else I can do?
Post #6
Download ComboFix from one of these locations:

Link 1
Link 2
Link 3


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #7
I ran ComboFix and it did not ask me to install the Recovery Console. It kept scanning and left the following report, which says that I don't have it installed, so I'm not sure what happened. Regarding the way my computer is behaving, I just tried to open Word, and it seems to be much faster (less than a minute to open); Photoshop is definitely faster (maybe a full minute to open, rather than several), as well as Firefox.



ComboFix 09-01-13.04 - Kate 2009-01-14 23:35:11.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.254.16 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-12-15 to 2009-01-15 )))))))))))))))))))))))))))))))
.

2009-01-12 19:31 . 2009-01-12 19:31 d——– c:\program files\ERUNT

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-13 02:52 ——— d—–w c:\program files\Malwarebytes' Anti-Malware
2009-01-11 17:03 ——— d—–w c:\documents and settings\Kate\Application Data\AVG7
2009-01-04 23:38 38,496 —-a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-04 23:38 15,504 —-a-w c:\windows\system32\drivers\mbam.sys
2008-12-31 13:00 ——— d—–w c:\documents and settings\LocalService\Application Data\AVG7
2008-12-11 10:57 333,952 —-a-w c:\windows\system32\drivers\srv.sys
2008-12-09 04:37 ——— d–h–w c:\program files\InstallShield Installation Information
2008-12-04 04:09 ——— d—–w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-02-18 17:55 56,912 —-a-w c:\documents and settings\Kate\g2mdlhlpx.exe
2004-10-01 19:00 40,960 —-a-w c:\program files\Uninstall_CDS.exe
2006-09-24 23:28 56 –sh–r c:\windows\system32\5946B0A071.sys
2006-09-24 23:28 1,682 –sha-w c:\windows\system32\KGyGaAvL.sys
2008-09-08 19:41 32,768 –sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008090820080909\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"SpeedItUpEX"="c:\program files\Speeditup Free\SpeedItUp.exe" [2008-06-09 2275328]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG7_CC"="c:\progra~1\Grisoft\AVG7\avgcc.exe" [2008-10-17 590848]
"THGuard"="c:\program files\TrojanHunter 5.0\THGuard.exe" [2008-03-25 1047712]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-12-08 282624]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\system32\narrator.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-02-17 65588]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2007-04-19 12:41 294912 c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.3IV2"= 3ivxVfWCodec_dec.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=c:\windows\pss\Adobe Gamma Loader.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=c:\windows\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
–a—— 2008-04-13 19:12 15360 c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
–a—— 2007-03-15 10:09 460784 c:\program files\DellSupport\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DialDictateRun]
–a—— 2007-11-18 23:26 626692 c:\program files\NCH Swift Sound\DialDictate\ddictate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
–a—— 2005-05-31 04:33 122941 c:\windows\system32\dla\tfswctrl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus Photo R260 Series]
–a—— 2006-10-17 02:01 143360 c:\windows\system32\spool\drivers\w32x86\3\E_FATIBNA.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
–a—— 2005-09-20 09:32 77824 c:\windows\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
–a—— 2005-09-20 09:32 77824 c:\windows\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
–a—— 2005-09-20 09:36 114688 c:\windows\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxtray]
–a—— 2005-09-20 09:35 94208 c:\windows\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
–a—— 2004-07-27 16:50 221184 c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
–a—— 2004-07-27 16:50 81920 c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
–a—— 2006-01-17 12:03 53248 c:\program files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
—hs—- 2008-04-13 19:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
–a—— 2001-07-09 10:50 155648 c:\windows\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PowerBar]
——— 2004-04-21 09:26 86016 c:\program files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
–a—— 2006-12-08 21:05 282624 c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
–a—— 2005-09-13 07:02 26112 c:\program files\Real\RealPlayer\realplay.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
–a—— 2004-11-02 19:24 32768 c:\program files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMAXPnP]
–a—— 2004-10-14 19:42 1404928 c:\program files\Analog Devices\Core\smax4pnp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
-rahs—- 2008-09-16 12:16 1833296 c:\program files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
–a—— 2007-09-25 01:11 132496 c:\program files\Java\jre1.6.0_03\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TexTallyRun]
–a—— 2007-11-18 23:26 225284 c:\program files\NCH Swift Sound\TexTally\textally.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WebDictateRun]
–a—— 2007-11-18 23:26 303108 c:\program files\NCH Swift Sound\WebDictate\webdictate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AGRSMMSG]
——— 2005-12-12 01:50 88204 c:\windows\agrsmmsg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WZCSVC"=2 (0x2)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
"c:\\Program Files\\NCH Swift Sound\\WebDictate\\webdictate.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"1723:TCP"= 1723:TCP:@xpsp2res.dll,-22015
"1701:UDP"= 1701:UDP:@xpsp2res.dll,-22016
"500:UDP"= 500:UDP:@xpsp2res.dll,-22017

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2008-07-07 28544]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2008-05-28 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2008-05-28 55024]
R4 DialDictateService;DialDictate Service;c:\program files\NCH Swift Sound\DialDictate\ddictate.exe [2007-11-18 626692]
R4 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [2006-11-03 13592]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2008-05-28 7408]
S3 SE31obex;Sony Ericsson Device 049 USB WMC OBEX Interface;c:\windows\system32\drivers\SE31obex.sys [2008-07-27 86560]

— Other Services/Drivers In Memory —

*Deregistered* - mchInjDrv

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{bad0a228-c902-11dc-85dc-0013207e08e4}]
\Shell\AutoRun\command - E:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{dab6cc28-e892-11db-853b-001a70309e41}]
\Shell\AutoRun\command - f:\system\viewer\Viewer.exe
\Shell\View your videos\command - f:\system\viewer\Viewer.exe
.
Contents of the 'Scheduled Tasks' folder

2009-01-14 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 18:20]
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe
MSConfigStartUp-Bart Station - c:\program files\PeoplePC\ISP6530\BIN\PPCOLink.exe
MSConfigStartUp-LXSUPMON - c:\windows\system32\LXSUPMON.EXE


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://my.yahoo.com
mStart Page = hxxp://www.my.yahoo.com
Trusted Zone: www.amazon.com
Trusted Zone: www.dreamofdoll.com
Trusted Zone: *.turbotax.com
FF - ProfilePath - c:\documents and settings\Kate\Application Data\Mozilla\Firefox\Profiles\gtgucgur.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-14 23:40:14
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(652)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
.
Completion time: 2009-01-14 23:44:44
ComboFix-quarantined-files.txt 2009-01-15 04:44:35

Pre-Run: 57,430,781,952 bytes free
Post-Run: 57,427,742,720 bytes free

177 — E O F — 2009-01-14 14:34:49
Post #9
Still pretty slow, seems a bit less sluggish today than yesterday. Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:40:15 AM, on 1/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\NCH Swift Sound\DialDictate\ddictate.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 5.0\THGuard.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpeedItUpEX] C:\Program Files\Speeditup Free\SpeedItUp.exe -MINI
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.amazon.com
O15 - Trusted Zone: http://www.dreamofdoll.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612…ex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase5036.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1133478824968
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DialDictate Service (DialDictateService) - Unknown owner - C:\Program Files\NCH Swift Sound\DialDictate\ddictate.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

–
End of file - 6354 bytes
Post #10
Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text. 

Folder::
c:\program files\Speeditup Free
c:\program files\TrojanHunter 5.0

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpeedItUpEX"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"THGuard"=-
"QuickTime Task"=""

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.


Also please describe how your computer behaves at the moment.
Post #11
Opening applications is about the same - slow but better than before. Right now, I'm having trouble opening web pages. I'm not sure if it's a connectivity issue, but when I try to read mail in Yahoo Mail, I'm getting a blank page, and I can see at the bottom (status bar?) "Waiting for fe.shortcuts.search.yahoo.com". Usually it reads "Waiting for mail.yahoo.com". I'm also having trouble with ebay pages loading, but other sites seem to be working fine.


ComboFix 09-01-13.04 - Kate 2009-01-15 22:49:43.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.254.35 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Kate\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-12-16 to 2009-01-16 )))))))))))))))))))))))))))))))
.

2009-01-12 19:31 . 2009-01-12 19:31 d——– c:\program files\ERUNT

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-13 02:52 ——— d—–w c:\program files\Malwarebytes' Anti-Malware
2009-01-11 17:03 ——— d—–w c:\documents and settings\Kate\Application Data\AVG7
2009-01-04 23:38 38,496 —-a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-04 23:38 15,504 —-a-w c:\windows\system32\drivers\mbam.sys
2008-12-31 13:00 ——— d—–w c:\documents and settings\LocalService\Application Data\AVG7
2008-12-11 10:57 333,952 —-a-w c:\windows\system32\drivers\srv.sys
2008-12-09 04:37 ——— d–h–w c:\program files\InstallShield Installation Information
2008-12-04 04:09 ——— d—–w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-02-18 17:55 56,912 —-a-w c:\documents and settings\Kate\g2mdlhlpx.exe
2004-10-01 19:00 40,960 —-a-w c:\program files\Uninstall_CDS.exe
2006-09-24 23:28 56 –sh–r c:\windows\system32\5946B0A071.sys
2006-09-24 23:28 1,682 –sha-w c:\windows\system32\KGyGaAvL.sys
2008-09-08 19:41 32,768 –sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008090820080909\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG7_CC"="c:\progra~1\Grisoft\AVG7\avgcc.exe" [2008-10-17 590848]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"QuickTime Task"="" [BU]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\system32\narrator.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-02-17 65588]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2007-04-19 12:41 294912 c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.3IV2"= 3ivxVfWCodec_dec.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=c:\windows\pss\Adobe Gamma Loader.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=c:\windows\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
–a—— 2008-04-13 19:12 15360 c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
–a—— 2007-03-15 10:09 460784 c:\program files\DellSupport\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DialDictateRun]
–a—— 2007-11-18 23:26 626692 c:\program files\NCH Swift Sound\DialDictate\ddictate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
–a—— 2005-05-31 04:33 122941 c:\windows\system32\dla\tfswctrl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus Photo R260 Series]
–a—— 2006-10-17 02:01 143360 c:\windows\system32\spool\drivers\w32x86\3\E_FATIBNA.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
–a—— 2005-09-20 09:32 77824 c:\windows\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
–a—— 2005-09-20 09:32 77824 c:\windows\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
–a—— 2005-09-20 09:36 114688 c:\windows\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxtray]
–a—— 2005-09-20 09:35 94208 c:\windows\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
–a—— 2004-07-27 16:50 221184 c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
–a—— 2004-07-27 16:50 81920 c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
–a—— 2006-01-17 12:03 53248 c:\program files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
—hs—- 2008-04-13 19:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
–a—— 2001-07-09 10:50 155648 c:\windows\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PowerBar]
——— 2004-04-21 09:26 86016 c:\program files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
–a—— 2006-12-08 21:05 282624 c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
–a—— 2005-09-13 07:02 26112 c:\program files\Real\RealPlayer\realplay.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
–a—— 2004-11-02 19:24 32768 c:\program files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMAXPnP]
–a—— 2004-10-14 19:42 1404928 c:\program files\Analog Devices\Core\smax4pnp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
-rahs—- 2008-09-16 12:16 1833296 c:\program files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
–a—— 2007-09-25 01:11 132496 c:\program files\Java\jre1.6.0_03\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TexTallyRun]
–a—— 2007-11-18 23:26 225284 c:\program files\NCH Swift Sound\TexTally\textally.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WebDictateRun]
–a—— 2007-11-18 23:26 303108 c:\program files\NCH Swift Sound\WebDictate\webdictate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AGRSMMSG]
——— 2005-12-12 01:50 88204 c:\windows\agrsmmsg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WZCSVC"=2 (0x2)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
"c:\\Program Files\\NCH Swift Sound\\WebDictate\\webdictate.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"1723:TCP"= 1723:TCP:@xpsp2res.dll,-22015
"1701:UDP"= 1701:UDP:@xpsp2res.dll,-22016
"500:UDP"= 500:UDP:@xpsp2res.dll,-22017

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2008-07-07 28544]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2008-05-28 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2008-05-28 55024]
R4 DialDictateService;DialDictate Service;c:\program files\NCH Swift Sound\DialDictate\ddictate.exe [2007-11-18 626692]
R4 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [2006-11-03 13592]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2008-05-28 7408]
S3 SE31obex;Sony Ericsson Device 049 USB WMC OBEX Interface;c:\windows\system32\drivers\SE31obex.sys [2008-07-27 86560]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{bad0a228-c902-11dc-85dc-0013207e08e4}]
\Shell\AutoRun\command - E:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{dab6cc28-e892-11db-853b-001a70309e41}]
\Shell\AutoRun\command - f:\system\viewer\Viewer.exe
\Shell\View your videos\command - f:\system\viewer\Viewer.exe
.
Contents of the 'Scheduled Tasks' folder

2009-01-16 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 18:20]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://my.yahoo.com
mStart Page = hxxp://www.my.yahoo.com
Trusted Zone: www.amazon.com
Trusted Zone: www.dreamofdoll.com
Trusted Zone: *.turbotax.com
FF - ProfilePath - c:\documents and settings\Kate\Application Data\Mozilla\Firefox\Profiles\gtgucgur.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-15 22:53:51
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(652)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
.
Completion time: 2009-01-15 22:57:28
ComboFix-quarantined-files.txt 2009-01-16 03:57:21
ComboFix2.txt 2009-01-16 03:21:48
ComboFix3.txt 2009-01-15 04:44:59

Pre-Run: 58,436,628,480 bytes free
Post-Run: 58,423,156,736 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

178 — E O F — 2009-01-14 14:34:49


HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:02:37 PM, on 1/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\NCH Swift Sound\DialDictate\ddictate.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.amazon.com
O15 - Trusted Zone: http://www.dreamofdoll.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612…ex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase5036.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1133478824968
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DialDictate Service (DialDictateService) - Unknown owner - C:\Program Files\NCH Swift Sound\DialDictate\ddictate.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

–
End of file - 5948 bytes
Post #12
Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O15 - Trusted Zone: http://www.amazon.com
O15 - Trusted Zone: http://www.dreamofdoll.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612…ex/qtplugin.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab

Close ALL windows and browsers except HijackThis and click "Fix checked"


After the above:

Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    To be on the safe side, I would also change all my passwords.


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  • Winpatrol

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #13
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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