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Spyware / Malware / Virus Removal

[Resolved] Several aspects of windows not running

49 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #31
Hi Tinytears,

Usually the system can be cleaned from the main account. Malware doesn't always play by the rules, though. ATF should only slow boot time for a couple of boots.

We'll clean out the 2 that came back with combofix and go from there.

Please follow all previous instructions regarding security programs.

Open a new Notepad session
  • Click the Start button, click run
  • in the run box type notepad
  • click ok
  • In the notepad, Click "Format" and be certain that Word Wrap is not checked.
  • Copy and paste all the text in the code box below into the Notepad. Do Not copy the word CODE

KillAll::

File::
c:\windows\system32\bozuhuwi.dll
c:\windows\system32\wizisili.dll

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"kubafomufi"=-
"88b7a73d"=-

In the notepad
  • Click File, Save as…, and set the Save in to your Desktop
  • In the filename box, type (including quotation marks) as the filename: "CFScript.txt"
  • Click save
Using your mouse left button, drag the new file CFscript.txt and drop it on the ComboFix.exe icon as shown below.

This will start ComboFix again.Close all browser/windows first.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

[external image: Posted Image]

If combofix doesn't reboot your computer, please do so. After the restart, please obtain a new HJT log for both accounts and post them along with the combofix log.

Has the system preformance improved?

Thanks
Post #32
Which side am I running the combofix on? The main side or the other one? Also knowing my C: is almost full I tried to run system defrag to see if that would help speed up the machine. When I entered the Defrag program I received a message that said "MMC has detected an error in snap-in it is recommended you shutdown and restart MMC" It then gave me three options one was to shut down MMC and alert Microsoft, one was to ignore it and one is to always ignore it. Tinytears
Post #33
Hi Tinytears. Please run combofix from your usual account (the one we've been working on) Defrag requires 15% HD space. I'll have to get back to you on the MMC error. Did the slow downs start after installing avast? Thanks
Post #34
Not sure if the system started to slow down with avast or not. Really did not mess with it this morning to check on speed as I wanted to send you the logs before I left for work. Will check when I get home. My system currently has 17% free according to the Disk Defragmenter. Sorry this is short I am running late.

Here are the logs:

Combofix:

ComboFix 09-01-19.05 - Jenni 2009-01-21 6:15:24.6 - NTFSx86
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Jenni\Desktop\CFScript.txt
AV: avast! antivirus 4.8.1296 [VPS 090121-0] *On-access scanning disabled* (Updated)
FW: Norton Internet Worm Protection *disabled*

FILE ::
c:\windows\system32\bozuhuwi.dll
c:\windows\system32\wizisili.dll
.

((((((((((((((((((((((((( Files Created from 2008-12-21 to 2009-01-21 )))))))))))))))))))))))))))))))
.

2009-01-18 19:57 . 2009-01-19 09:58 d——– c:\program files\EsetOnlineScanner
2009-01-15 10:21 . 2008-12-11 05:57 333,952 —–c— c:\windows\system32\dllcache\srv.sys
2009-01-15 10:03 . 2009-01-15 10:02 410,984 –a—— c:\windows\system32\deploytk.dll
2009-01-14 20:34 . 2009-01-15 09:58 d——– c:\documents and settings\Jenni\.SunDownloadManager
2009-01-14 18:29 . 2009-01-14 20:02 d——– C:\Rooter$
2009-01-14 18:18 . 2009-01-14 18:18 d——– C:\_OTMoveIt
2009-01-13 07:00 . 2009-01-13 07:00 d——– c:\program files\Alwil Software
2009-01-11 19:47 . 2008-10-15 20:00 1,499,136 —–c— c:\windows\system32\dllcache\shdocvw.dll
2009-01-11 19:47 . 2008-10-15 20:00 619,520 —–c— c:\windows\system32\dllcache\urlmon.dll
2009-01-11 19:47 . 2008-06-13 06:05 272,128 —–c— c:\windows\system32\dllcache\bthport.sys
2009-01-11 19:46 . 2008-08-14 05:11 2,189,184 —–c— c:\windows\system32\dllcache\ntoskrnl.exe
2009-01-11 19:46 . 2008-08-14 05:09 2,145,280 —–c— c:\windows\system32\dllcache\ntkrnlmp.exe
2009-01-11 19:46 . 2008-09-15 07:12 1,846,400 —–c— c:\windows\system32\dllcache\win32k.sys
2009-01-11 19:45 . 2008-08-14 04:33 2,066,048 —–c— c:\windows\system32\dllcache\ntkrnlpa.exe
2009-01-11 19:45 . 2008-08-14 04:33 2,023,936 —–c— c:\windows\system32\dllcache\ntkrpamp.exe
2009-01-11 19:45 . 2008-10-24 06:21 455,296 —–c— c:\windows\system32\dllcache\mrxsmb.sys
2009-01-11 19:44 . 2008-10-15 11:34 337,408 —–c— c:\windows\system32\dllcache\netapi32.dll
2009-01-10 09:35 . 2009-01-10 09:36 250 –a—— c:\windows\gmer.ini
2009-01-10 09:20 . 2009-01-10 09:20 d——– c:\program files\Malwarebytes' Anti-Malware
2009-01-10 09:20 . 2009-01-10 09:20 d——– c:\documents and settings\Jenni\Application Data\Malwarebytes
2009-01-10 09:20 . 2009-01-10 09:20 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-10 09:20 . 2009-01-04 18:39 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-10 09:20 . 2009-01-04 18:39 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2009-01-06 19:08 . 2009-01-06 19:09 d——– c:\program files\ERUNT
2009-01-06 06:15 . 2009-01-06 06:15 d——– c:\program files\Trend Micro
2009-01-05 19:56 . 2009-01-05 20:31 d——– c:\documents and settings\Jenni\.housecall6.6
2009-01-05 18:31 . 2009-01-05 18:31 d——– c:\program files\iPod
2009-01-05 18:30 . 2009-01-05 18:31 d——– c:\program files\iTunes
2009-01-05 18:30 . 2009-01-05 18:31 d——– c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-12-30 17:41 . 2008-12-30 17:41 d——– c:\program files\Bonjour
2008-12-30 17:36 . 2009-01-04 21:38 d——– c:\program files\QuickTime

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-19 21:42 ——— d—–w c:\program files\Microsoft Money
2009-01-17 23:22 ——— d—–w c:\program files\Viewpoint
2009-01-17 23:22 ——— d—–w c:\documents and settings\All Users\Application Data\Viewpoint
2009-01-15 15:02 ——— d—–w c:\program files\Java
2009-01-14 23:16 ——— d—–w c:\program files\Vuze
2009-01-06 00:57 102,664 —-a-w c:\windows\system32\drivers\tmcomm.sys
2009-01-03 17:29 ——— d—–w c:\program files\Microsoft Money 2006
2008-12-30 23:28 ——— d—–w c:\program files\Common Files\Apple
2008-12-30 22:28 ——— d—–w c:\program files\Safari
2008-12-26 04:46 ——— d—–w c:\documents and settings\Jenni\Application Data\Apple Computer
2008-12-21 20:31 ——— d–h–w c:\program files\InstallShield Installation Information
2008-12-21 20:30 ——— d-s—w c:\documents and settings\All Users\Application Data\Memeo
2008-12-21 20:26 ——— d—–w c:\documents and settings\Sonny\Application Data\InstallShield
2008-12-21 20:25 ——— d—–w c:\documents and settings\All Users\Application Data\Lavasoft
2008-12-20 19:21 ——— d—–w c:\program files\Spybot - Search & Destroy
2008-12-20 19:21 ——— d—–w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-18 11:16 ——— d—–w c:\program files\Lavasoft
2008-12-17 00:49 ——— d—–w c:\program files\Windows Defender
2008-12-12 00:55 ——— d—–w c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2008-12-12 00:55 ——— d—–w c:\program files\File Scanner Library (Spybot - Search & Destroy)
2008-12-12 00:44 ——— d—–w c:\documents and settings\Jenni\Application Data\Viewpoint
2008-12-11 10:57 333,952 —-a-w c:\windows\system32\drivers\srv.sys
2008-12-06 20:24 ——— d—–w c:\documents and settings\Sonny\Application Data\U3
2008-12-03 16:15 ——— d—–w c:\documents and settings\Sonny\Application Data\Azureus
2008-11-23 01:10 ——— d—–w c:\documents and settings\All Users\Application Data\PBGsavesDirectory
2006-06-29 01:40 774,144 —-a-w c:\program files\RngInterstitial.dll
.

((((((((((((((((((((((((((((( snapshot_2009-01-16_21.54.34.62 )))))))))))))))))))))))))))))))))))))))))
.
+ 2007-07-27 20:49:02 196,683 —-a-w c:\windows\system32\lnod32apiA.dll
+ 2007-07-27 20:49:02 225,355 —-a-w c:\windows\system32\lnod32apiW.dll
+ 2005-12-06 01:25:22 139,264 —-a-w c:\windows\system32\lnod32umc.dll
+ 2005-12-05 18:37:10 106,496 —-a-w c:\windows\system32\lnod32upd.dll
+ 2007-08-02 23:11:28 253,952 —-a-w c:\windows\system32\OnlineScannerDLLA.dll
+ 2007-08-02 23:11:14 241,664 —-a-w c:\windows\system32\OnlineScannerDLLW.dll
+ 2007-08-06 18:17:40 19,456 —-a-w c:\windows\system32\OnlineScannerLang.dll
+ 2007-06-13 16:10:34 77,824 —-a-w c:\windows\system32\OnlineScannerUninstaller.exe
+ 2009-01-21 11:23:13 16,384 —-atw c:\windows\temp\Perflib_Perfdata_5f4.dat
+ 2009-01-21 11:23:27 16,384 —-atw c:\windows\temp\Perflib_Perfdata_d4.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"AnyDVD"="c:\program files\SlySoft\AnyDVD\AnyDVDtray.exe" [2008-10-31 2259904]
"Uniblue SpeedUpMyPC"="c:\program files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe" [2007-04-25 8828448]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2008-09-01 2321600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-11-07 111936]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2008-11-26 81000]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-22 39264]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^.protected]
backup=c:\windows\pss\.protectedCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]
backup=c:\windows\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^InterVideo WinCinema Manager.lnk]
backup=c:\windows\pss\InterVideo WinCinema Manager.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Jenni^Start Menu^Programs^Startup^.protected]
backup=c:\windows\pss\.protectedStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Sonny^Start Menu^Programs^Startup^Memeo AutoBackup Launcher.lnk]
backup=c:\windows\pss\Memeo AutoBackup Launcher.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Sonny^Start Menu^Programs^Startup^Memeo AutoSync Launcher.lnk]
backup=c:\windows\pss\Memeo AutoSync Launcher.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeUpdater]
–a—— 2008-09-01 09:30 2321600 c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AnyDVD]
–a—— 2008-10-31 11:12 2259904 c:\program files\SlySoft\AnyDVD\AnyDVDtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CloneCDTray]
–a—— 2006-09-28 15:21 57344 g:\clonecd\CloneCDTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
–a—— 2003-04-07 02:19 155648 c:\windows\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
–a—— 2008-11-20 13:20 290088 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
——— 2008-04-13 19:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
–a—— 2001-07-09 11:50 155648 c:\windows\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OfotoNow USB Detection]
–a—— 2002-11-05 09:32 77824 c:\progra~1\Ofoto\OfotoNow\OFUSBS.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Picasa Media Detector]
–a—— 2007-02-20 20:18 366400 c:\program files\Picasa2\PicasaMediaDetector.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
–a—— 2008-11-04 10:30 413696 c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SonicFocus]
–a—— 2003-04-16 20:16 1220608 c:\program files\Sonic Focus\SFIGUI\SFIGUI.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
-rahs—- 2008-07-07 09:42 2156368 c:\program files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
–a—— 2008-02-22 03:25 144784 c:\program files\Java\jre1.6.0_05\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Uniblue SpeedUpMyPC]
–a—— 2007-04-25 16:27 8828448 c:\program files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Uniblue SpyEraser]
–a—— 2008-01-08 09:14 1260296 c:\program files\Uniblue\SpyEraser\SpyEraser.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
–a—— 2006-11-03 19:20 866584 c:\program files\Windows Defender\MSASCui.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
–a—— 2005-08-19 18:34 3084288 c:\progra~1\Yahoo!\MESSEN~1\YPager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\Apple\\Mobile Device Support\\bin\\AppleMobileDeviceService.exe"=
"c:\\Program Files\\QuickTime\\QTTask.exe"=

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-01-13 111184]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2004-10-11 32640]
R4 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-01-13 20560]
R4 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2008-02-16 36368]
R4 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [2006-11-03 13592]
S3 w600bus;Sony Ericsson W600 driver (WDM);c:\windows\system32\DRIVERS\w600bus.sys –> c:\windows\system32\DRIVERS\w600bus.sys [?]
S3 w600mdfl;Sony Ericsson W600 USB WMC Modem Filter;c:\windows\system32\DRIVERS\w600mdfl.sys –> c:\windows\system32\DRIVERS\w600mdfl.sys [?]
S3 w600mdm;Sony Ericsson W600 USB WMC Modem Drivers;c:\windows\system32\DRIVERS\w600mdm.sys –> c:\windows\system32\DRIVERS\w600mdm.sys [?]
S3 w600mgmt;Sony Ericsson W600 USB WMC Device Management Drivers;c:\windows\system32\DRIVERS\w600mgmt.sys –> c:\windows\system32\DRIVERS\w600mgmt.sys [?]
S3 w600obex;Sony Ericsson W600 USB WMC OBEX Interface Drivers;c:\windows\system32\DRIVERS\w600obex.sys –> c:\windows\system32\DRIVERS\w600obex.sys [?]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\G]
\Shell\AutoRun\command - g:\wd_windows_tools\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5397ba71-961b-11dd-a29a-000cf199848e}]
\Shell\AutoRun\command - H:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder

2009-01-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2009-01-21 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]

2009-01-15 c:\windows\Tasks\Uniblue SpeedUpMyPC Nag.job
- c:\program files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe [2007-04-25 16:27]

2008-01-21 c:\windows\Tasks\Uniblue SpeedUpMyPC.job
- c:\program files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe [2007-04-25 16:27]

2008-10-25 c:\windows\Tasks\Uniblue SpyEraser.job
- c:\program files\Uniblue\SpyEraser\SpyEraser.exe [2008-01-08 09:14]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
IE: &Yahoo! Search - file:///c:\program files\Yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Yahoo! &Dictionary - file:///c:\program files\Yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\Yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\Yahoo!\Common/ycsms.htm
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-21 06:30:20
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …


**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(692)
c:\windows\system32\WRLogonNTF.dll
.
———————— Other Running Processes ————————
.
c:\program files\Alwil Software\Avast4\aswUpdSv.exe
c:\program files\Alwil Software\Avast4\ashServ.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Executive Software\Diskeeper\DkService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-01-21 6:37:27 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-21 11:36:02
ComboFix2.txt 2009-01-20 11:43:30
ComboFix3.txt 2009-01-17 03:00:13
ComboFix4.txt 2009-01-12 23:42:57
ComboFix5.txt 2009-01-21 11:12:46

Pre-Run: 6,825,279,488 bytes free
Post-Run: 6,817,521,664 bytes free

233 — E O F — 2009-01-20 04:46:42


Main side HJT log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:55:34 AM, on 1/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe
C:\Documents and Settings\Jenni\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [Uniblue SpeedUpMyPC] C:\Program Files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe -s
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3DA5D23B-EFE1-4181-ADB7-7D457567AACA} (TGOnlineCtrl Class) - http://zone.msn.com/bingame/pacz/default/pandaonline.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://zone.msn.com/bingame/rtlw/default/R…bGameLoader.cab
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Jigsaw Genius Control) - http://www.worldwinner.com/games/v42/jigsaw/jigsaw.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} (BJA Control) - http://www.worldwinner.com/games/v49/bjattack/bjattack.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase8300.cab
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://www.worldwinner.com/games/v47/blockwerx/blockwerx.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://www.worldwinner.com/games/v40/freecell/freecell.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1147439234046
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://www.arcadetown.com/swf/luxor/mjolauncher.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v44/sol/sol.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {9D8D7672-93FF-417E-9024-C16AD141C50C} (Haunted Control) - http://www.worldwinner.com/games/v48/haunted/haunted.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/67/install/gtdownls.cab
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinner.com/games/v61/swapit/swapit.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_a…asyInstallX.CAB
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} - http://www.worldwinner.com/games/v41/tilecity/tilecity.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.games.yahoo.com/games/web_…outLauncher.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/gold/default/gf.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://zone.msn.com/bingame/hsol/default/SCEWebLauncher.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O24 - Desktop Component 0: (no name) - http://www.xlectric.com/wolf/wcouple02_195x225.jpg

–
End of file - 10034 bytes


Alternate side HJT log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:52:05 AM, on 1/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\QuickTime\QTTask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3DA5D23B-EFE1-4181-ADB7-7D457567AACA} (TGOnlineCtrl Class) - http://zone.msn.com/bingame/pacz/default/pandaonline.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://zone.msn.com/bingame/rtlw/default/R…bGameLoader.cab
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Jigsaw Genius Control) - http://www.worldwinner.com/games/v42/jigsaw/jigsaw.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} (BJA Control) - http://www.worldwinner.com/games/v49/bjattack/bjattack.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase8300.cab
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://www.worldwinner.com/games/v47/blockwerx/blockwerx.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://www.worldwinner.com/games/v40/freecell/freecell.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1147439234046
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://www.arcadetown.com/swf/luxor/mjolauncher.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v44/sol/sol.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {9D8D7672-93FF-417E-9024-C16AD141C50C} (Haunted Control) - http://www.worldwinner.com/games/v48/haunted/haunted.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/67/install/gtdownls.cab
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinner.com/games/v61/swapit/swapit.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_a…asyInstallX.CAB
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} - http://www.worldwinner.com/games/v41/tilecity/tilecity.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.games.yahoo.com/games/web_…outLauncher.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/gold/default/gf.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://zone.msn.com/bingame/hsol/default/SCEWebLauncher.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

–
End of file - 9640 bytes



Thanks again,

Tinytears

Ps I created a file folder to move the logs into and that part seemed to be much faster than the last time I did it. The last time I did it I had a wait a short bit for the menu to even pop up to select new folder.
Post #35
Hi Tinytears,

There may be a bit of conflict between Symantec and avast. Let's continue cleaning and you may be able to determine if the preformance has improved. I will get back to you on the MMC error.

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager – the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.

To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.


Viewpoint Manager is considered as foistware instead of malware since it is often installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware
It is STRONGLY recommended that you remove the Viewpoint products; however, decide for yourself. To uninstall the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):

  • Click Start, then Settings, then click Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, Remove the Viewpoint component
  • Do the same for each Viewpoint component.

Next, Double click OTMOVEIT3 to open it
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    Do not copy the word CODE
    :Files
c:\program files\Vuze
c:\documents and settings\Sonny\Application Data\Azureus

:Commands
[EmptyTemp]
[Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

There may also be a hidden dropper. Since we can't get Rootrepeal to work, we will run GMER again.

Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<— ROOKIT" entries unless advised!

If possible rootkit activity is found, you will be asked if you would like to perform a full scan.
  • Click NO
  • In the right panel, you will see a bunch of boxes that have been checked … leave everything checked and ensure the Show all box is un-checked.
  • Now click the Scan button.
    Once the scan is complete, you may receive another notice about rootkit activity.
  • Click OK.
  • GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "GMER.txt"
  • Save it where you can easily find it, such as your desktop.
Post the contents of GMER.txt in your next reply.

Please post the OTMOVEIT3 log and a new HJT (main account only) log in your next reply. Attach the GMER log.

Let us know how the system is and any problems you are having.

Thanks
Post #36
In all honosty I am not sure why Symantic is on my machine. Also, I just tried to remove Viewpoint again from the computer but I did not see it on the main account. Will check the other account prior to running the other items on the main account. Tinytears
Post #37
Last night prior to running GMER (I have not really used the computer since as I let that run overnight) the computer took better than a minute to open a program. When going to control panel I saw the flashlight looking for things and then my control panel opened. I know my housemate was using the other account and they said that they had no problems at all. Thoughts that are running through my head but have not had a chance to confirm them as I have pretty much only used this machine to do the items you suggest are: are the problems possibly intermittent; is it on particular programs which leads to the thought do some things run ok; is it only when opening programs? I need to look into some of this further. I know not what you want to hear. I will see if I can get my housemate to play on my side for a while and see if they notice anything. In the meantime here are the logs you requested.

OTMoveit3:


========== FILES ==========
c:\program files\Vuze\plugins\azemp moved successfully.
c:\program files\Vuze\plugins moved successfully.
c:\program files\Vuze moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\updates moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\torrents moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\tmp moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\shares moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\plugins moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\net moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\media\azpd moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\media moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\logs\save moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\logs moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\dht moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\active\B254F6AEC3A6B048415BC90B2B3A16DD54B4D66A moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\active\621D756A0D66999CC13521F7F582EEF3819166C5 moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\active\613D8B04034A9B8AA4ED946B826F43A1DF3BABBA moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\active\44131B7F3D65E6D334B6E41D3639EDECCF22257F moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\active\02B7F901BF23AEF94480B3EDCCA6010FED8CD674 moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus\active moved successfully.
c:\documents and settings\Sonny\Application Data\Azureus moved successfully.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\Jenni\LOCALS~1\Temp\Perflib_Perfdata_d24.dat scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be deleted on reboot.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_608.dat scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_c4.dat scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
Temp folders emptied.

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 01212009_194142

Files moved on Reboot…
File C:\DOCUME~1\Jenni\LOCALS~1\Temp\Perflib_Perfdata_d24.dat not found!
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
File C:\WINDOWS\temp\_avast4_\Webshlock.txt not found!
C:\WINDOWS\temp\Perflib_Perfdata_608.dat moved successfully.
File C:\WINDOWS\temp\Perflib_Perfdata_c4.dat not found!



HJT:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:58:22 AM, on 1/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [Uniblue SpeedUpMyPC] C:\Program Files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe -s
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3DA5D23B-EFE1-4181-ADB7-7D457567AACA} (TGOnlineCtrl Class) - http://zone.msn.com/bingame/pacz/default/pandaonline.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://zone.msn.com/bingame/rtlw/default/R…bGameLoader.cab
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Jigsaw Genius Control) - http://www.worldwinner.com/games/v42/jigsaw/jigsaw.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} (BJA Control) - http://www.worldwinner.com/games/v49/bjattack/bjattack.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase8300.cab
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://www.worldwinner.com/games/v47/blockwerx/blockwerx.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://www.worldwinner.com/games/v40/freecell/freecell.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1147439234046
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://www.arcadetown.com/swf/luxor/mjolauncher.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v44/sol/sol.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {9D8D7672-93FF-417E-9024-C16AD141C50C} (Haunted Control) - http://www.worldwinner.com/games/v48/haunted/haunted.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/67/install/gtdownls.cab
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinner.com/games/v61/swapit/swapit.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_a…asyInstallX.CAB
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} - http://www.worldwinner.com/games/v41/tilecity/tilecity.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.games.yahoo.com/games/web_…outLauncher.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/gold/default/gf.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://zone.msn.com/bingame/hsol/default/SCEWebLauncher.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O24 - Desktop Component 0: (no name) - http://www.xlectric.com/wolf/wcouple02_195x225.jpg

–
End of file - 9832 bytes
📎GMER.txt

Thanks again for everything. I really appreciate all that you are doing for me.,

Tinytears
Post #38
Hi Tinyears,

Sorry about that, I had you uninstall Viewpoint earlier.

Download the Norton Removal Tool from HERE and save it to your desktop. You will use it later.

Go to add/remove programs and uninstall

LiveUpdate 3.0 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Symantec KB-DocID:2003093015493306

Reboot

Next double click Norton_Removal_Tool.exe to run the tool.

  • Follow the on-screen instructions.
  • Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.

Next, use OTMOVEIT3 with this script

:Files
C:\Program Files\Common Files\Symantec Shared
C:\Program Files\Symantec
c:\documents and settings\Jenni\Application Data\Viewpoint

Next, make sure your Windows firewall is turned on,

Click start, click control panel, click Security Center. At the bottom of Security Center click windows firewall. Ensure it is set to On.

Please obtain a new HJT log. How are things now?

Thanks
Post #39
Things are much better. The system does not seem to be so slow anymore. I still get the flashlight for a little bit when I open the control panel but that is liveable. A couple of programs have lost their exe files but I am not worried about that. I figure they probably got lost by accident along the way. I am still getting the MMC error with defrag though. Here are the latest logs.

Otmoveit3:

========== FILES ==========
C:\Program Files\Common Files\Symantec Shared\CCPD-LC moved successfully.
C:\Program Files\Common Files\Symantec Shared moved successfully.
File/Folder C:\Program Files\Symantec not found.
c:\documents and settings\Jenni\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_03 moved successfully.
c:\documents and settings\Jenni\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_02 moved successfully.
c:\documents and settings\Jenni\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_01 moved successfully.
c:\documents and settings\Jenni\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_00 moved successfully.
c:\documents and settings\Jenni\Application Data\Viewpoint\Viewpoint Experience Technology\Resources moved successfully.
c:\documents and settings\Jenni\Application Data\Viewpoint\Viewpoint Experience Technology moved successfully.
c:\documents and settings\Jenni\Application Data\Viewpoint moved successfully.

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 01222009_204741


HJT:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:58:32 PM, on 1/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\QuickTime\QTTask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jenni\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [Uniblue SpeedUpMyPC] C:\Program Files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe -s
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3DA5D23B-EFE1-4181-ADB7-7D457567AACA} (TGOnlineCtrl Class) - http://zone.msn.com/bingame/pacz/default/pandaonline.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://zone.msn.com/bingame/rtlw/default/R…bGameLoader.cab
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Jigsaw Genius Control) - http://www.worldwinner.com/games/v42/jigsaw/jigsaw.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} (BJA Control) - http://www.worldwinner.com/games/v49/bjattack/bjattack.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase8300.cab
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://www.worldwinner.com/games/v47/blockwerx/blockwerx.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://www.worldwinner.com/games/v40/freecell/freecell.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1147439234046
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://www.arcadetown.com/swf/luxor/mjolauncher.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v44/sol/sol.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {9D8D7672-93FF-417E-9024-C16AD141C50C} (Haunted Control) - http://www.worldwinner.com/games/v48/haunted/haunted.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/67/install/gtdownls.cab
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinner.com/games/v61/swapit/swapit.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_a…asyInstallX.CAB
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} - http://www.worldwinner.com/games/v41/tilecity/tilecity.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.games.yahoo.com/games/web_…outLauncher.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/gold/default/gf.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://zone.msn.com/bingame/hsol/default/SCEWebLauncher.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O24 - Desktop Component 0: (no name) - http://www.xlectric.com/wolf/wcouple02_195x225.jpg

–
End of file - 9237 bytes


Also when in add/remove I did not see the symantic program but I am figuring it may have been removed when I removed the other two.

Tinytears
Post #40
Hi Tinytears,

Which programs are you having trouble with?

Cracks/Keygens

Besides the legality, these are a very common way to get seriously infected. If you have any other cracks or keygens on your computer I would strongly advise you to remove them. As I stated early in the fix, this is likely the source of your infection.

MMC error
http://support.microsoft.com/kb/915843

It seems like a lot of user's with Diskeeper are experiencing the same problem after updating to XP Service Pack 3.

From a post by a DK tech

Hello, the problem you are experiencing is due to a change in the
version of MMC contained in Service Pack 3. It is a non-harmful error,
and you can check the "always ignore" option without fear of damage to
your system. The message should cease to pop up and Diskeeper will
function as it should.

Later versions of Diskeeper have the updated MMC information. We offer
full functioning trials on our website if you would like to try the
latest version of Diskeeper.

Executive Software changed it's name to Diskeeper a little over 3 years
ago. The link that you using may no longer be valid.

Here is the current web site: http://diskeeper.com/

If you ever have any questions, or are having any problems with the
software, please feel free to contact us. We have one of the best Tech
Support staffs and will quickly and diligently to find a solution.

–
DK Tech Support

http://forum.soft32.com/windows/Defrag-Fai…pict378833.html

If no problems or questions, we'll clean up after you post back.

Thanks
Post #41
It was just a couple of games not keygens or anything. I can just reinstall them if need be. It looks like everything is there with the exception of the exe file. In all honosty I really did not need them on my machine. The program directory the keygen was in was a specific game I had tracked down for a friend. As my machine was already having a lot of problems prior to obtaining it I did not realize that the program was related. I had actually ment to remove the program and had not done it prior to my logging onto whatthetech and being advised not to remove anything without advisement. I am really happy with the way the machine is running. I think it is working great compared to how it was. Do you recommend ignoring the message or updating the diskeeper/defrag program? I :notworthy: (bow) to your expertise. Just went to spellcheck and received a message saying ieSpell not detected click ok to go to download page. Is it ok to do it? (Yes I am paranoid about downloading things now.) THANK YOU for all your help, you are amazing. Tinytears
Post #42
Hi Tinytears,

Glad to hear everything your system is running better. You are very welcome and thanks for your patience.

IE Spell Check
As long as it's from here
http://www.iespell.com/download.php
Download link and instructions can be found in the above link.

MMC
Go ahead, choose the ignore option. This error, as explained in the Diskeeper Tech's post, is because MS updated the version of MMC with Service Pack 3. Here's the links again
MS
http://forums.whatthetech.com/redirect.php…m%2Fkb%2F915843
DK tech
http://forums.whatthetech.com/redirect.php…pict378833.html

We'll start cleaning up now

Now lets uninstall GMER:
  • Copy the entire contents of the Code Box below to Notepad.
  • Name the file as gmer_uninstall.bat
  • Change the Save as Type to All Files
  • and Save it in the folder where GMER.exe was saved
  • Once saved, double click on the gmer_uninstall.bat file. a MSDOS window will be displayed. That is normal.
Do Not copy the word CODE

@echo off
sc stop gmer
sc delete gmer
if exist %SystemRoot%\System32\drivers\gmer.sys del /f /q %SystemRoot%\System32\drivers\gmer.sys
if exist %SystemRoot%\gmer.dll del /f /q %SystemRoot%\gmer.dll
if exist %SystemRoot%\gmer.exe del /f /q %SystemRoot%\gmer.exe
if exist %SystemRoot%\gmer.ini del /f /q %SystemRoot%\gmer.ini
if exist %SystemRoot%\gmer_uninstall.cmd del /f /q %SystemRoot%\gmer_uninstall.cmd
if exist %SystemRoot%\gmer.bat del /f /q %SystemRoot%\gmer.bat
if exist %SystemRoot%\gmer.reg del /f /q %SystemRoot%\gmer.reg
if exist %SystemRoot%\gmer.log del /f /q %SystemRoot%\gmer.log
rd /s /q gmer
del /f /q gmer_uninstall.bat
exit

From your desktop, please delete
  • GMER.exe
  • GMER.zip
  • Rooter.exe
  • Rootrepeal.zip
  • Norton_Removal_Tool.exe
Also any notepads/logs that we created and Rootrepeal from the location you unzipped it to.

In Windows Explorer, please delete
  • C:\Rooter$
ESET online scan can be uninstalled via add/remove programs if you wish.

I suggest you keep ATF and MBAM. Keep MBAM updated and use it as an on demand scanner.

You can re-enable Teatimer or Windows Defender when you have finished the following steps. You don't need 2 resident antispyware programs at the same time.

Ok, clean up time. :thumbup:

Click the Start button, click Run. Copy and paste the following line into the run box and click OK
Combofix /u

Open OTMOVEIT3 then click the Clean Up button. You may get prompted by your firewall that OTMoveIt wants to contact the internet - allow this. A cleanup.txt will be downloaded, a message dialog will ask you if you want to proceed with the cleanup process, click Yes. This will do some clean up tasks and delete some of the tools you have downloaded plus itself.

Updates and upgrade

You have an older version of Adobe Reader. You can download the current version HERE

You may want to consider Foxit Reader instead. It may be a bit lighter on resources.

Visit their support forum
Foxit Forum

In either case you should uninstall Adobe Reader 8 first. Be sure to move any PDF documents to another folder first though.

* If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the cirtical updates installed (Free) Microsoft Office Update

Some Recommendations and prevention tips

You should also use Spyware Blaster to help immunize your computer.

- SpywareBlaster will add a large list of programs and sites into your Internet Explorer
settings that will protect you from running and downloading known malicious programs.

OR

A guide to understanding and using the hosts file.

Learn how your Hosts file can protect you and how you can protect it.
Besides the Hosts file information, there are links to a very good updated hosts file, a host file manager. and some programs that can protect your hosts file.
HOSTS

Please read the info on disabling the DNS Client before installing a custom hosts file.

* If you are behind a router Windows firewall should be fine. Otherwise a 3rd party firewall with outbound monitoring is recommended.

Click FIREWALL for tips, reviews and links to good, free and paid for firewalls. (Note: Zone Alarm is becoming bloatware)

-Secure your Internet Explorer

From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

- Ensure that Automatic Update is turned on so you get all the latest patches.
Click start, control panel, click Security Center.

- Keep your antivirus program updated, as well as any other security programs you have.

- You may also want to read this article By Tony Klein
http://www.freedomlist.com/forum/viewtopic.php?t=22879

We will keep this thread open for a couple of days. Please post back if you have any problems or questions.

Take care :adios:
Post #45
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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