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[Resolved] Windows Updates not working

9 min read

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Post #1
Hi,

My Laptop cannot perform updates for windows update or Windows defender after installing Accounting Software that never even worked.

I have unistalled it but still having problems.

Please see my Hijack this Log.

If anyone can help, i would really appreciate it.

Thanks,

Lotus

*************************************************************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:48:38, on 10/01/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [MarketingTools] C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [NSUFloatingUI] "C:\Program Files\Sony\Network Utility\LANUtil.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/v7/sit…b?1229539359928
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Avira AntiVir Personal – Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal – Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NSUService - Sony Corporation - C:\Program Files\Sony\Network Utility\NSUService.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 9863 bytes
Post #2
Hi,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
Hi Tomk,

Thanks for having a look.

ATF Removed about 100MB of Junk files

Malware says that did not find anything suspect. Please see the file below:
*************************************************
Malwarebytes' Anti-Malware 1.33
Database version: 1665
Windows 6.0.6001 Service Pack 1

18/01/2009 11:04:13
mbam-log-2009-01-18 (11-04-13).txt

Scan type: Quick Scan
Objects scanned: 52997
Time elapsed: 3 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
*************************************************

My Laptop does not perform windows updates. Nor does windows Defender.

When i attempt to update windows updates, the window will comeup, go white and then do nothing.

Windows Defender will say that it is searching, but once again do nothing.

Also, occasionally, IE7 will change its look and feel to a basic one, similar to windows 98 and freeze. Have to reboot to get it back to normal.


Please see the new HJT log below.
*************************************************
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:14:43, on 18/01/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\DllHost.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [MarketingTools] C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [NSUFloatingUI] "C:\Program Files\Sony\Network Utility\LANUtil.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/v7/sit…b?1229539359928
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Avira AntiVir Personal – Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal – Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NSUService - Sony Corporation - C:\Program Files\Sony\Network Utility\NSUService.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 10141 bytes
*************************************************

Thanks,

Lotus
Post #4
lotus lion,

Let's dig deeper. Please remember as you run various tools that on Vista you need to run them as Administrator.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://www.bleepingcomputer.com/forums/topic114351.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Post #5
Hi Tomk,

I prepared to run combofix by shutting down Windows defender and my Anti-virus, Avira, but Combo-fix is adament that Avira is still running.

I ensured that i followed the instructions detailed in:

http://www.bleepingcomputer.com/forums/topic114351.html

But it is still saying that it is running.

I think i have canceled the Combo-fix for the moment.

Could you possibly advise?

Thanks,

Lotus
Post #6
lotus lion,

Instead of running ComboFix by double clicking on the icon, please:
Go to [external image: Posted Image] -> Run -> copy/paste the following single line command in the runbox & click OK

"%userprofile%\desktop\combofix.exe" /killall

[external image: Posted Image]
Post #7
Hi Tomk, For whatever reason, Avira Does not Die! I ran combofix with the switch given as described, but it brought up the same error message. I then tried disabling it from startup in Msconfig and Services.msc But it does not make any difference. I have checked in the TaskManager and there are no associated processes running, even under processes for all Users. Do you think i should try it anyway? Thanks, Lotus
Post #9
Hi Tomk,

Please see my ComboFix Report below.

Thanks

**********************************************
ComboFix 09-01-18.01 - Kamaldeep 2009-01-19 22:49:40.1 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3070.2148 [GMT 0:00]
Running from: c:\users\[removed]\Desktop\combofix.exe
Command switches used :: /killall
AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)
FW: ZoneAlarm Firewall *enabled*
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-12-19 to 2009-01-19 )))))))))))))))))))))))))))))))
.

2009-01-18 11:59 . 2008-12-16 02:42 288,768 –a—— c:\windows\System32\drivers\srv.sys
2009-01-18 10:59 . 2009-01-18 10:59 d——– c:\program files\Malwarebytes' Anti-Malware
2009-01-18 10:59 . 2009-01-14 16:11 38,496 –a—— c:\windows\System32\drivers\mbamswissarmy.sys
2009-01-18 10:59 . 2009-01-14 16:11 15,504 –a—— c:\windows\System32\drivers\mbam.sys
2008-12-26 11:21 . 2008-12-26 11:21 d——– c:\program files\CCleaner
2008-12-23 22:20 . 2008-10-22 01:22 2,048 –a—— c:\windows\System32\tzres.dll
2008-12-21 09:20 . 2008-12-21 09:20 d——– c:\program files\Trend Micro
2008-12-20 14:14 . 2008-12-20 14:14 d——– c:\users\Kamaldeep\AppData\Roaming\Malwarebytes
2008-12-20 14:14 . 2008-12-20 14:14 d——– c:\users\All Users\Malwarebytes
2008-12-20 14:14 . 2008-12-20 14:14 d——– c:\programdata\Malwarebytes

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-19 22:52 348,372 —ha-w c:\windows\system32\drivers\vsconfig.xml
2009-01-18 22:10 ——— d—–w c:\programdata\Microsoft Help
2009-01-18 15:26 410,984 —-a-w c:\windows\System32\deploytk.dll
2009-01-18 15:26 ——— d—–w c:\program files\Java
2009-01-13 08:34 31,833,971 —-a-w c:\windows\Internet Logs\vsmon_on_demand_thread_2009_01_13_08_32_29_full.dmp.zip
2009-01-02 19:59 3,356,821 —-a-w c:\windows\Internet Logs\tvDebug.zip
2008-12-29 21:52 42,179 —-a-w c:\users\Kamaldeep\AppData\Roaming\nvModes.dat
2008-12-27 23:28 401,408 —-a-w c:\windows\Internet Logs\xDB9DF8.tmp
2008-12-25 17:49 ——— d—–w c:\program files\Windows Mail
2008-12-17 19:11 ——— d—–w c:\programdata\Microsoft Corporation
2008-12-17 19:10 ——— d—–w c:\program files\Microsoft Windows Vista Upgrade Advisor
2008-12-10 19:42 31,117,543 —-a-w c:\windows\Internet Logs\vsmon_on_demand_thread_2008_12_10_19_39_21_full.dmp.zip
2008-12-10 19:28 1,383,424 —-a-w c:\windows\Internet Logs\xDB9A56.tmp
2008-12-08 19:49 ——— d—–w c:\program files\i-assess
2008-12-08 18:09 ——— d—–w c:\program files\BPP i-Pass
2008-12-08 18:08 200,846 —-a-w c:\program files\RuntimeSetup.exe
2008-12-08 18:08 1,068 —-a-w c:\program files\runtimesetup.ini
2008-12-03 10:32 ——— d—–w c:\programdata\WinZipSE
2008-12-03 09:23 1,357,312 —-a-w c:\windows\Internet Logs\xDB8DAE.tmp
2008-11-27 14:50 ——— d—–w c:\program files\MSECache
2008-11-24 22:30 1,324,544 —-a-w c:\windows\Internet Logs\xDB9617.tmp
2008-11-23 10:50 0 —ha-w c:\windows\system32\drivers\Msft_User_WpdFs_01_00_00.Wdf
2008-11-13 15:18 1,221,008 —-a-w c:\windows\System32\zpeng25.dll
2008-11-03 22:11 174 –sha-w c:\program files\desktop.ini
2008-11-01 19:18 82,432 —-a-w c:\windows\System32\axaltocm.dll
2008-11-01 19:18 101,888 —-a-w c:\windows\System32\ifxcardm.dll
2008-11-01 03:44 541,696 —-a-w c:\windows\AppPatch\AcLayers.dll
2008-11-01 03:44 52,736 —-a-w c:\windows\AppPatch\iebrshim.dll
2008-11-01 03:44 460,288 —-a-w c:\windows\AppPatch\AcSpecfc.dll
2008-11-01 03:44 28,672 —-a-w c:\windows\System32\Apphlpdm.dll
2008-11-01 03:44 2,154,496 —-a-w c:\windows\AppPatch\AcGenral.dll
2008-11-01 03:44 173,056 —-a-w c:\windows\AppPatch\AcXtrnal.dll
2008-11-01 01:21 4,240,384 —-a-w c:\windows\System32\GameUXLegacyGDFs.dll
2008-10-29 06:29 2,927,104 —-a-w c:\windows\explorer.exe
2008-10-25 14:40 1,382,400 —-a-w c:\windows\Internet Logs\xDB8979.tmp
2008-10-22 03:57 241,152 —-a-w c:\windows\System32\PortableDeviceApi.dll
2008-10-21 05:25 296,960 —-a-w c:\windows\System32\gdi32.dll
2008-10-21 05:25 1,645,568 —-a-w c:\windows\System32\connect.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2007-09-12 443968]
"NSUFloatingUI"="c:\program files\Sony\Network Utility\LANUtil.exe" [2008-07-17 262144]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2007-06-10 118784]
"ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2007-09-19 311296]
"MarketingTools"="c:\program files\Sony\Marketing Tools\MarketingTools.exe" [2007-11-22 36864]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-11-16 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-11-16 8497696]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-11-16 81920]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-11-13 981904]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-18 136600]
"avgnt"="c:\program files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-02-12 262401]
"RtHDVCpl"="RtHDVCpl.exe" [2007-08-25 c:\windows\RtHDVCpl.exe]
"Skytel"="Skytel.exe" [2007-08-25 c:\windows\SkyTel.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2007-08-15 04:05 98304 c:\windows\System32\VESWinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=G

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.dvsd"= c:\program files\Common Files\Sony Shared\VideoLib\sonydv.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
–a—— 2007-11-22 20:03 1838592 c:\program files\Google\Google Desktop Search\GoogleDesktop.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{F0DE75B4-0811-4407-9138-4814541F5F5B}"= UDP:c:\program files\Google\Google Talk\googletalk.exe:Google Talk
"{7904BC33-79E3-432E-8344-54AB6A131382}"= TCP:c:\program files\Google\Google Talk\googletalk.exe:Google Talk
"{C05BFA67-4D33-492D-97F3-386413C548C8}"= Disabled:UDP:c:\program files\Sony\VAIO Media 6.0\Vc.exe:[VAIO Media] VAIO Media
"{ABD9A7E8-B094-4119-B373-4580142F1A8D}"= Disabled:TCP:c:\program files\Sony\VAIO Media 6.0\Vc.exe:[VAIO Media] VAIO Media
"{7F075C40-57A4-4E25-B819-4EB2C4E2917E}"= TCP:6004|c:\program files\Microsoft Office\Office12\outlook.exe:Microsoft Office Outlook
"{7EFD0601-9060-4BB9-8BB3-A5B7D61A0662}"= UDP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove
"{9C498262-E6B1-438C-AB02-EB1F714E6994}"= TCP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove
"{AF1CEAC5-1F46-4954-B8A7-2A8D08478B3A}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{1F582535-E86D-4DC1-8509-37DECD6DD69D}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)

R3 SFEP;Sony Firmware Extension Parser;c:\windows\System32\drivers\SFEP.sys [2007-11-22 9344]
R3 ti21sony;ti21sony;c:\windows\System32\drivers\ti21sony.sys [2007-11-22 812544]
R4 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe [2008-01-11 30312]
R4 NSUService;NSUService;c:\program files\Sony\Network Utility\NSUService.exe [2008-01-08 204800]
R4 regi;regi;c:\windows\System32\drivers\regi.sys [2007-04-18 11032]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2008-02-26 29183504]
S3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\Sony\VAIO Media Integrated Server\UCLS.exe [2008-01-08 745472]
S3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);c:\program files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe [2008-01-08 397312]
S3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe [2008-01-08 1089536]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2008-01-08 292128]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe [2008-11-09 87328]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1dff1807-1463-11dd-86e8-001a80b7f0cc}]
\shell\AutoRun\command - H:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{62ad0e81-1817-11dd-8404-001a80b7f0cc}]
\shell\AutoRun\command - g:\wd_windows_tools\setup.exe
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
FF - ProfilePath -
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-19 22:53:17
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
———————— Other Running Processes ————————
.
c:\windows\System32\audiodg.exe
c:\windows\System32\ZoneLabs\vsmon.exe
c:\program files\Avira\AntiVir PersonalEdition Classic\sched.exe
c:\program files\Avira\AntiVir PersonalEdition Classic\avguard.exe
c:\program files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\program files\Sony\VAIO Event Service\VESMgr.exe
c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
c:\windows\System32\drivers\XAudio.exe
c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
c:\program files\Sony\VAIO Event Service\VESMgrSub.exe
c:\windows\System32\WUDFHost.exe
c:\program files\Sony\VAIO Power Management\SPMgr.exe
c:\program files\Sony\VAIO Update 4\VAIOUpdt.exe
c:\windows\System32\rundll32.exe
c:\windows\System32\rundll32.exe
c:\program files\Apoint\ApMsgFwd.exe
c:\windows\ehome\ehmsas.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Apoint\ApntEx.exe
c:\windows\System32\wbem\unsecapp.exe
c:\windows\servicing\TrustedInstaller.exe
c:\windows\System32\wbem\WMIADAP.exe
c:\windows\System32\dllhost.exe
.
**************************************************************************
.
Completion time: 2009-01-19 22:56:39 - machine was rebooted [Kamaldeep]
ComboFix-quarantined-files.txt 2009-01-19 22:56:31

Pre-Run: 159,892,455,424 bytes free
Post-Run: 159,964,504,064 bytes free

Current=1 Default=1 Failed=0 LastKnownGood=6 Sets=1,2,3,4,5,6,24
189 — E O F — 2009-01-18 22:10:52
Post #10
lotus lion,

You appear to still have remnants from an old Symantec (Norton) install:

Use the link below to see how to run the Norton Removal Tool
http://service1.symantec.com/SUPPORT/tsgen…005033108162039

COMBOFIX-Script

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    File::

Folder::

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=""
[-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
[-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1dff1807-1463-11dd-86e8-001a80b7f0cc}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{62ad0e81-1817-11dd-8404-001a80b7f0cc}]

Driver::
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Then

Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

In your next reply please provide:
  • ComboFix.txt
  • Kaspersky report
  • New HijackThis log taken after everything else completed
Post #11
Hi,

I have performed the ComboFix.

When i went to the Kaspersky website, it would not let me proceed .
It says that i need Java 1.6 to continue, but i am pretty sure i have the latest version.
It also asks to install an active x control but does not let me install it as the publisher cannot be verified

For the moment:

ComboFix:
ComboFix 09-01-18.01 - Kamaldeep 2009-01-20 19:55:57.2 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3070.2197 [GMT 0:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\users\Kamaldeep\Desktop\CFScript.txt
AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)
FW: ZoneAlarm Firewall *enabled*
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-12-20 to 2009-01-20 )))))))))))))))))))))))))))))))
.

2009-01-20 19:41 . 2009-01-20 19:41 d——– c:\users\All Users\NortonInstaller
2009-01-20 19:41 . 2009-01-20 19:41 d——– c:\programdata\NortonInstaller
2009-01-18 11:59 . 2008-12-16 02:42 288,768 –a—— c:\windows\System32\drivers\srv.sys
2009-01-18 10:59 . 2009-01-18 10:59 d——– c:\program files\Malwarebytes' Anti-Malware
2009-01-18 10:59 . 2009-01-14 16:11 38,496 –a—— c:\windows\System32\drivers\mbamswissarmy.sys
2009-01-18 10:59 . 2009-01-14 16:11 15,504 –a—— c:\windows\System32\drivers\mbam.sys
2008-12-26 11:21 . 2008-12-26 11:21 d——– c:\program files\CCleaner
2008-12-23 22:20 . 2008-10-22 01:22 2,048 –a—— c:\windows\System32\tzres.dll
2008-12-21 09:20 . 2008-12-21 09:20 d——– c:\program files\Trend Micro
2008-12-20 14:14 . 2008-12-20 14:14 d——– c:\users\Kamaldeep\AppData\Roaming\Malwarebytes
2008-12-20 14:14 . 2008-12-20 14:14 d——– c:\users\All Users\Malwarebytes
2008-12-20 14:14 . 2008-12-20 14:14 d——– c:\programdata\Malwarebytes

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-20 19:51 348,372 —ha-w c:\windows\system32\drivers\vsconfig.xml
2009-01-18 22:10 ——— d—–w c:\programdata\Microsoft Help
2009-01-18 15:26 410,984 —-a-w c:\windows\System32\deploytk.dll
2009-01-18 15:26 ——— d—–w c:\program files\Java
2009-01-13 08:34 31,833,971 —-a-w c:\windows\Internet Logs\vsmon_on_demand_thread_2009_01_13_08_32_29_full.dmp.zip
2009-01-02 19:59 3,356,821 —-a-w c:\windows\Internet Logs\tvDebug.zip
2008-12-29 21:52 42,179 —-a-w c:\users\Kamaldeep\AppData\Roaming\nvModes.dat
2008-12-27 23:28 401,408 —-a-w c:\windows\Internet Logs\xDB9DF8.tmp
2008-12-25 17:49 ——— d—–w c:\program files\Windows Mail
2008-12-17 19:11 ——— d—–w c:\programdata\Microsoft Corporation
2008-12-17 19:10 ——— d—–w c:\program files\Microsoft Windows Vista Upgrade Advisor
2008-12-10 19:42 31,117,543 —-a-w c:\windows\Internet Logs\vsmon_on_demand_thread_2008_12_10_19_39_21_full.dmp.zip
2008-12-10 19:28 1,383,424 —-a-w c:\windows\Internet Logs\xDB9A56.tmp
2008-12-08 19:49 ——— d—–w c:\program files\i-assess
2008-12-08 18:09 ——— d—–w c:\program files\BPP i-Pass
2008-12-08 18:08 200,846 —-a-w c:\program files\RuntimeSetup.exe
2008-12-08 18:08 1,068 —-a-w c:\program files\runtimesetup.ini
2008-12-03 10:32 ——— d—–w c:\programdata\WinZipSE
2008-12-03 09:23 1,357,312 —-a-w c:\windows\Internet Logs\xDB8DAE.tmp
2008-11-27 14:50 ——— d—–w c:\program files\MSECache
2008-11-24 22:30 1,324,544 —-a-w c:\windows\Internet Logs\xDB9617.tmp
2008-11-23 10:50 0 —ha-w c:\windows\system32\drivers\Msft_User_WpdFs_01_00_00.Wdf
2008-11-13 15:18 1,221,008 —-a-w c:\windows\System32\zpeng25.dll
2008-11-03 22:11 174 –sha-w c:\program files\desktop.ini
2008-11-01 19:18 82,432 —-a-w c:\windows\System32\axaltocm.dll
2008-11-01 19:18 101,888 —-a-w c:\windows\System32\ifxcardm.dll
2008-11-01 03:44 541,696 —-a-w c:\windows\AppPatch\AcLayers.dll
2008-11-01 03:44 52,736 —-a-w c:\windows\AppPatch\iebrshim.dll
2008-11-01 03:44 460,288 —-a-w c:\windows\AppPatch\AcSpecfc.dll
2008-11-01 03:44 28,672 —-a-w c:\windows\System32\Apphlpdm.dll
2008-11-01 03:44 2,154,496 —-a-w c:\windows\AppPatch\AcGenral.dll
2008-11-01 03:44 173,056 —-a-w c:\windows\AppPatch\AcXtrnal.dll
2008-11-01 01:21 4,240,384 —-a-w c:\windows\System32\GameUXLegacyGDFs.dll
2008-10-29 06:29 2,927,104 —-a-w c:\windows\explorer.exe
2008-10-25 14:40 1,382,400 —-a-w c:\windows\Internet Logs\xDB8979.tmp
2008-10-22 03:57 241,152 —-a-w c:\windows\System32\PortableDeviceApi.dll
2008-10-21 05:25 296,960 —-a-w c:\windows\System32\gdi32.dll
2008-10-21 05:25 1,645,568 —-a-w c:\windows\System32\connect.dll
.

((((((((((((((((((((((((((((( snapshot@2009-01-19_22.55.12.99 )))))))))))))))))))))))))))))))))))))))))
.
- 2009-01-19 22:51:58 2,048 –sha-w c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2009-01-20 19:51:05 2,048 –sha-w c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2009-01-19 22:51:58 2,048 –sha-w c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2009-01-20 19:51:05 2,048 –sha-w c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2009-01-19 22:52:58 262,144 –sha-w c:\windows\ServiceProfiles\LocalService\NTUSER.DAT
+ 2009-01-20 19:52:51 262,144 –sha-w c:\windows\ServiceProfiles\LocalService\NTUSER.DAT
+ 2009-01-20 19:52:51 262,144 —ha-w c:\windows\ServiceProfiles\LocalService\ntuser.dat.LOG1
- 2009-01-19 22:53:30 262,144 –sha-w c:\windows\ServiceProfiles\NetworkService\NTUSER.DAT
+ 2009-01-20 19:52:15 262,144 –sha-w c:\windows\ServiceProfiles\NetworkService\NTUSER.DAT
+ 2009-01-20 19:52:15 262,144 —ha-w c:\windows\ServiceProfiles\NetworkService\ntuser.dat.LOG1
- 2009-01-19 22:52:01 16,384 –sha-w c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-01-20 19:51:12 16,384 –sha-w c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-01-19 22:52:01 32,768 –sha-w c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-01-20 19:51:12 32,768 –sha-w c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-01-19 22:52:01 16,384 –sha-w c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-01-20 19:51:12 16,384 –sha-w c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-01-19 17:13:12 123,374 —-a-w c:\windows\System32\perfc009.dat
+ 2009-01-20 19:50:06 123,374 —-a-w c:\windows\System32\perfc009.dat
- 2009-01-19 17:13:12 647,086 —-a-w c:\windows\System32\perfh009.dat
+ 2009-01-20 19:50:06 647,086 —-a-w c:\windows\System32\perfh009.dat
- 2009-01-19 17:07:25 9,996 —-a-w c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2975327996-972488296-2449013050-1003_UserData.bin
+ 2009-01-20 19:53:12 10,260 —-a-w c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2975327996-972488296-2449013050-1003_UserData.bin
- 2009-01-19 17:07:25 67,702 —-a-w c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2009-01-20 19:53:12 67,718 —-a-w c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
- 2008-12-08 13:34:14 2,586 —-a-w c:\windows\System32\WDI\ERCQueuedResolutions.dat
+ 2009-01-19 23:16:03 2,688 —-a-w c:\windows\System32\WDI\ERCQueuedResolutions.dat
- 2009-01-19 17:07:24 39,630 —-a-w c:\windows\System32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2009-01-20 19:53:11 40,042 —-a-w c:\windows\System32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2007-09-12 443968]
"NSUFloatingUI"="c:\program files\Sony\Network Utility\LANUtil.exe" [2008-07-17 262144]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2007-06-10 118784]
"ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2007-09-19 311296]
"MarketingTools"="c:\program files\Sony\Marketing Tools\MarketingTools.exe" [2007-11-22 36864]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-11-16 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-11-16 8497696]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-11-16 81920]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-11-13 981904]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-18 136600]
"avgnt"="c:\program files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-02-12 262401]
"RtHDVCpl"="RtHDVCpl.exe" [2007-08-25 c:\windows\RtHDVCpl.exe]
"Skytel"="Skytel.exe" [2007-08-25 c:\windows\SkyTel.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2007-08-15 04:05 98304 c:\windows\System32\VESWinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.dvsd"= c:\program files\Common Files\Sony Shared\VideoLib\sonydv.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
–a—— 2007-11-22 20:03 1838592 c:\program files\Google\Google Desktop Search\GoogleDesktop.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{F0DE75B4-0811-4407-9138-4814541F5F5B}"= UDP:c:\program files\Google\Google Talk\googletalk.exe:Google Talk
"{7904BC33-79E3-432E-8344-54AB6A131382}"= TCP:c:\program files\Google\Google Talk\googletalk.exe:Google Talk
"{C05BFA67-4D33-492D-97F3-386413C548C8}"= Disabled:UDP:c:\program files\Sony\VAIO Media 6.0\Vc.exe:[VAIO Media] VAIO Media
"{ABD9A7E8-B094-4119-B373-4580142F1A8D}"= Disabled:TCP:c:\program files\Sony\VAIO Media 6.0\Vc.exe:[VAIO Media] VAIO Media
"{7F075C40-57A4-4E25-B819-4EB2C4E2917E}"= TCP:6004|c:\program files\Microsoft Office\Office12\outlook.exe:Microsoft Office Outlook
"{7EFD0601-9060-4BB9-8BB3-A5B7D61A0662}"= UDP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove
"{9C498262-E6B1-438C-AB02-EB1F714E6994}"= TCP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove
"{AF1CEAC5-1F46-4954-B8A7-2A8D08478B3A}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{1F582535-E86D-4DC1-8509-37DECD6DD69D}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)

R3 SFEP;Sony Firmware Extension Parser;c:\windows\System32\drivers\SFEP.sys [2007-11-22 9344]
R3 ti21sony;ti21sony;c:\windows\System32\drivers\ti21sony.sys [2007-11-22 812544]
R4 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe [2008-01-11 30312]
R4 NSUService;NSUService;c:\program files\Sony\Network Utility\NSUService.exe [2008-01-08 204800]
R4 regi;regi;c:\windows\System32\drivers\regi.sys [2007-04-18 11032]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2008-02-26 29183504]
S3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\Sony\VAIO Media Integrated Server\UCLS.exe [2008-01-08 745472]
S3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);c:\program files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe [2008-01-08 397312]
S3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe [2008-01-08 1089536]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2008-01-08 292128]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe [2008-11-09 87328]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
FF - ProfilePath -
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-20 19:57:41
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-01-20 19:59:18
ComboFix-quarantined-files.txt 2009-01-20 19:59:16
ComboFix2.txt 2009-01-19 22:56:40

Pre-Run: 161,039,781,888 bytes free
Post-Run: 161,022,164,992 bytes free

Current=1 Default=1 Failed=0 LastKnownGood=6 Sets=1,2,3,4,5,6,24
182 — E O F — 2009-01-18 22:10:52

********************************************************************************

HJT
********************************************************************************
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:49:26, on 20/01/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [MarketingTools] C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [NSUFloatingUI] "C:\Program Files\Sony\Network Utility\LANUtil.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/v7/sit…b?1229539359928
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre…ows-i586-jc.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Avira AntiVir Personal – Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal – Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NSUService - Sony Corporation - C:\Program Files\Sony\Network Utility\NSUService.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 9008 bytes
Post #12
lotus lion,

If Kaspersky doesn't want to cooperate, let's do this instead.

I need you to run the following scan: Eset Online Scanner

  • Place a check mark in the box YES, I accept the Terms Of Use
  • Click the Start button.
  • Now click the Install button.
  • Click Start. The scanner engine will initialize and update.
  • Do Not place a check mark in the box beside Remove found threats.
  • Click the Scan button. The scan will now run, please be patient.
  • When the scan finishes click the Details tab.
  • Copy and paste the contents of the C:\ProgramFiles\EsetOnlineScanner\log.txt into your next reply.
Post #13
Hi Tomk,

Apologies for the delay.

I went to: http://www.eset.com/onlinescan/scanner.php?i_agree=14

But it would not lt me run the application as according to its system, i am not an administrator.

As far as i can tell, i am (Control Panel\User Accounts, My Account name has Administrator on it)

I have also dropped the security level to run Activex without prompt, but no joy.

I cannot even check properly as i cannot locate an Admin Group in Manage, or any place for the matter.

Could you help?

Thanks,

Lotus
Post #14
lotus lion,

That threw me for a second there. It turns out it's a Vista thing.

On a Vista machine, in order to run as Administrator you need to be running your browser as an Administrator. You do that by closing your browser, then Right click on your browser Icon and select Run as Administrator. Your browser should start up and you should be able to go to the website and run the scan.
Post #15
Hi Tomk,

Please find the Log below:

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3793 (20090123)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=54f12b7a4ee780409e3f37baffafe5d8
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2009-01-23 07:55:06
# local_time=2009-01-23 07:55:06 (+0000, GMT Standard Time)
# country="United Kingdom"
# osver=6.0.6001 NT Service Pack 1
# scanned=348101
# found=0
# scan_time=8860

btw Avira AV did come across a few viruses whilst the scan was being performed. Thought you may have wanted to have a look at it?

The log is below, but was not sure where you wanted to start from so done for today and the end of yesterday.
If you do need any more information, let me know.

Exported events:

23/01/2009 19:30 [Guard] Malware found
Virus or unwanted program 'EXP/Math.71435 [exploit]'
detected in file 'C:\Users\Kamaldeep\AppData\Local\Temp\NODD18A.tmp.
Action performed: Deny access

23/01/2009 19:30 [Guard] Malware found
Virus or unwanted program 'EXP/Math.71435 [exploit]'
detected in file 'C:\Users\Kamaldeep\AppData\Local\Temp\NODD18A.tmp.
Action performed: Deny access

23/01/2009 19:29 [Guard] Malware found
Virus or unwanted program 'TR/Unpacked.Gen [trojan]'
detected in file 'C:\Users\Kamaldeep\AppData\Local\Temp\NODE85.tmp.
Action performed: Deny access

23/01/2009 19:29 [Guard] Malware found
Virus or unwanted program 'TR/Unpacked.Gen [trojan]'
detected in file 'C:\Users\Kamaldeep\AppData\Local\Temp\NODE85.tmp.
Action performed: Deny access

23/01/2009 18:40 [Guard] Malware found
Virus or unwanted program 'TR/Unpacked.Gen [trojan]'
detected in file 'C:\Users\Kamaldeep\AppData\Local\Temp\NOD13FE.tmp.
Action performed: Deny access

23/01/2009 18:40 [Guard] Malware found
Virus or unwanted program 'TR/Unpacked.Gen [trojan]'
detected in file 'C:\Users\Kamaldeep\AppData\Local\Temp\NOD13FE.tmp.
Action performed: Deny access

23/01/2009 18:06 [Guard] Malware found
Virus or unwanted program 'TR/Unpacked.Gen [trojan]'
detected in file 'C:\Users\Kamaldeep\AppData\Local\Temp\NOD3096.tmp.
Action performed: Deny access

23/01/2009 18:06 [Guard] Malware found
Virus or unwanted program 'TR/Unpacked.Gen [trojan]'
detected in file 'C:\Users\Kamaldeep\AppData\Local\Temp\NOD3096.tmp.
Action performed: Deny access

23/01/2009 16:44 [Guard] Service started
Service started.
Version of service: 8.0.1.15
Version of Engine: 8.2.0.60
Version of VDF: 7.1.1.168

23/01/2009 16:43 [Scheduler] Service started
The service was started.
Version of service 8.0.0.12

23/01/2009 16:35 [Guard] Service stopped
Service stopped.

23/01/2009 16:35 [Scheduler] Service stopped
The service was stopped.

23/01/2009 09:34 [Guard] Service started
Service started.
Version of service: 8.0.1.15
Version of Engine: 8.2.0.60
Version of VDF: 7.1.1.168

23/01/2009 09:34 [Scheduler] Service started
The service was started.
Version of service 8.0.0.12

23/01/2009 09:33 [Guard] Service stopped
Service stopped.

23/01/2009 09:33 [Scheduler] Service stopped
The service was stopped.

22/01/2009 23:18 [Updater] Update successfully completed
Update performed successfully from Avira AntiVir Personal – Free Antivirus via


Thanks,

Lotus

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