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[Resolved] Re-direct pop up ads/ helper.dll

12 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi everyone, I'm new.

A few days ago everytime I opened Internet Explorer it would close and redirect to open pop up ads. I looked around to see what files have been created recently. On that same day a folder C:/Program Files/Common was created. I tried deleting and it wont let me. Inside has the files helper.dll and helper.sig. If anyone can help, Id really appreciate it!

……
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:11:37 PM, on 12/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\2Wire\HomePortal\2PortalMon.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.live.com/login.srf?id=2&s…33&_lang=EN
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Browser Helper Object - {AFD4AD01-58C1-47DB-A404-FBE00A6C5486} - C:\Program Files\Common\helper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [NDSTray.exe] C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [TFncKy] C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\HomePortal\2PortalMon.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo…toUploader3.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{72D97A16-A528-4596-A065-85A6C2590E97}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Filter hijack: text/html - {84b58216-e158-4581-9aac-f627dac302bc} - C:\WINDOWS\system32\mst122.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

–
End of file - 10762 bytes
Hi moonligh,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://www.bleepingcomputer.com/forums/topic114351.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
it wouldnt let me install the recovery console. CF ran. I did not want to re-run to try again to install the console. here is my output:

ComboFix 08-12-13.03 - tummycutie 2008-12-13 21:35:05.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.446.154 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Common\helper.dll
c:\program files\Common\helper.sig

.
((((((((((((((((((((((((( Files Created from 2008-11-14 to 2008-12-14 )))))))))))))))))))))))))))))))
.

2008-12-13 20:43 . 2008-12-13 20:43 d——– c:\program files\Trend Micro
2008-12-13 20:38 . 2008-12-13 20:38 d——– c:\program files\ERUNT
2008-12-13 19:49 . 2008-12-13 19:51 d——– C:\rsit
2008-12-11 06:20 . 2008-12-13 21:35 d——– c:\program files\Common
2008-11-23 15:28 . 2008-11-23 15:29 d——– c:\program files\iTunes
2008-11-23 15:23 . 2008-11-23 15:24 d——– c:\program files\QuickTime

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-14 02:31 ——— d—–w c:\program files\Common Files\Symantec Shared
2008-12-13 02:11 ——— d—–w c:\documents and settings\All Users\Application Data\Google Updater
2008-12-09 00:57 ——— d—–w c:\documents and settings\All Users\Application Data\Aventail
2008-12-09 00:48 ——— d—–w c:\program files\Common Files\Apple
2008-11-27 09:03 ——— d—–w c:\documents and settings\All Users\Application Data\Symantec
2008-11-23 20:28 ——— d—–w c:\program files\iPod
2008-11-23 19:51 ——— d—–w c:\program files\Apple Software Update
2008-11-12 23:40 ——— d—–w c:\documents and settings\tummycutie\Application Data\Aventail
2008-11-05 06:38 ——— d—–w c:\program files\Norton 360
2008-10-26 01:57 ——— d—–w c:\program files\BitComet
2008-10-24 11:10 453,632 —-a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-16 19:13 202,776 —-a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 —-a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 —-a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 —-a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 —-a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 —-a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 —-a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 —-a-w c:\windows\system32\wups.dll
2008-10-02 04:21 60,800 —-a-w c:\windows\system32\S32EVNT1.DLL
2008-09-30 21:43 1,286,152 —-a-w c:\windows\system32\msxml4.dll
2008-09-15 11:57 1,846,016 —-a-w c:\windows\system32\win32k.sys
2007-02-26 20:47 42 —-a-w c:\documents and settings\tummycutie\Application Data\wklnhst.dat
2007-02-18 20:47 64,032 —-a-w c:\documents and settings\tummycutie\Application Data\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayExcluded]
@="{4433A54A-1AC8-432F-90FC-85F045CF383C}"
[HKEY_CLASSES_ROOT\CLSID\{4433A54A-1AC8-432F-90FC-85F045CF383C}]
2008-10-31 12:24 576352 –a—— c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayPending]
@="{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}"
[HKEY_CLASSES_ROOT\CLSID\{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}]
2008-10-31 12:24 576352 –a—— c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayProtected]
@="{476D0EA3-80F9-48B5-B70B-05E677C9C148}"
[HKEY_CLASSES_ROOT\CLSID\{476D0EA3-80F9-48B5-B70B-05E677C9C148}]
2008-10-31 12:24 576352 –a—— c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"Aim6"="c:\program files\AIM6\aim6.exe" [2008-01-03 50528]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-06 344064]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-14 98394]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-14 688218]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2005-11-25 352256]
"NDSTray.exe"="c:\program files\TOSHIBA\ConfigFree\NDSTray.exe" [2005-08-06 978944]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-11-10 73728]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-08-01 122940]
"TFncKy"="c:\program files\TOSHIBA\TOSHIBA Controls\TFncKy.exe" [2004-10-25 114688]
"PadTouch"="c:\program files\TOSHIBA\Touch and Launch\PadExe.exe" [2005-07-15 1077322]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-26 122880]
"Pinger"="c:\toshiba\ivp\ism\pinger.exe" [2005-03-17 151552]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2004-08-06 139320]
"2wSysTray"="c:\program files\2Wire\HomePortal\2PortalMon.exe" [2001-11-29 405504]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-22 241664]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe" [2004-03-04 172032]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2004-02-18 49152]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-26 31016]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-26 988512]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"RTHDCPL"="RTHDCPL.EXE" [2005-11-10 c:\windows\RTHDCPL.exe]
"AGRSMMSG"="AGRSMMSG.exe" [2005-10-15 c:\windows\agrsmmsg.exe]
"TPSMain"="TPSMain.exe" [2005-06-01 c:\windows\system32\TPSMain.exe]

c:\documents and settings\tummycutie\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Clean Access Agent.lnk - c:\program files\Cisco Systems\Clean Access Agent\CCAAgent.exe [2007-09-17 2056275]
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2005-11-04 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"14336:TCP"= 14336:TCP:BitComet 14336 TCP
"14336:UDP"= 14336:UDP:BitComet 14336 UDP

R2 LiveUpdate Notice;LiveUpdate Notice;"c:\program files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [2008-02-18 149352]
R2 LxrSII1d;Secure II Driver;\??\c:\windows\system32\Drivers\LxrSII1d.sys [2007-01-07 70016]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" [2007-10-04 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-28 99376]
S3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys [2008-01-12 23888]
S3 NgFilter;Aventail VPN Filter;c:\windows\system32\DRIVERS\ngfilter.sys []
S3 NgLog;Aventail VPN Logging;c:\windows\system32\DRIVERS\nglog.sys []
S3 NgVpn;Aventail VPN Adapter;c:\windows\system32\DRIVERS\ngvpn.sys []
S3 NgWfp;Aventail VPN Callout;c:\windows\system32\DRIVERS\ngwfp.sys []

*Newly Created Service* - COMHOST
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-12-08 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-Amazing3DAquariumWallpaper - (no file)


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://login.live.com/login.srf?id=2&svc=mail&cbid=24325&msppjph=1&tw=0&fs=1&fsa=1&fsat=1296000&lc=1033&_lang=EN
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: {72D97A16-A528-4596-A065-85A6C2590E97} = 208.67.222.222,208.67.220.220
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-13 21:38:40
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(712)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2008-12-13 21:41:06
ComboFix-quarantined-files.txt 2008-12-14 02:40:46

Pre-Run: 79,319,465,984 bytes free
Post-Run: 79,328,526,336 bytes free

169 — E O F — 2008-11-12 23:32:17
moonlight,


  • BitComet
    You have BitComet, a P2P/file sharing programs installed on your computer. P2P applications like it are the largest source of malware we see. You'll be doing yourself a favor by removing it.

    References for the risk of these programs can be found in these links:
    http://www.microsoft.com/windows/ie/commun…protection.mspx
    http://www.techweb.com/wire/160500554
    http://www.internetworldstats.com/articles/art053.htm://http://www.techweb.com/wire/1605005…cles/art053.htm
    See Clean/Infected P2P Programs here

    I would recommend that you uninstall BitComet, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

    If you wish to keep it, please do not use it until your computer is cleaned.


  • I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager – the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.

    To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.



    Viewpoint Manager is considered as foistware instead of malware since it is often installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware
    It is STRONGLY recommended that you remove the Viewpoint products; however, decide for yourself. To uninstall the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):

    • Click Start, then Settings, then click Control Panel.
    • In Control Panel, double-click Add or Remove Programs.
    • In Add or Remove Programs, Remove the Viewpoint component
    • Do the same for each Viewpoint component.


  • Please download DirLook by jpshortstuff from one of the following mirrors:
    Link 1
    Link 2
    Link 3
    • Double-click DirLook.exe to run it (Vista Users should right-click and select Run As Administrator…).
    • Ensure that Show Hidden Files/Folders and BBCode Ouput are both checked.
    • Copy the content of the following codebox into the main textfield:

      c:\program files\Common
    • Click the DirLook button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply. (Note: The log can also be found at C:\DirLook.txt)
    Note: Scanning may take longer for large folders.


  • Please download ATF Cleaner by Atribune.
    Download - ATF Cleaner
    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.

    (If you use FireFox or the Opera browser
    To keep saved passwords, click No at the prompt.)

    It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

    Then


  • Please download Malwarebytes' Anti-Malware to your desktop.

    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform quick scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
    • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).
    Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
I dont believe i have any bitcomet files in my add/remove programs, how else can i remove it. I do not need it at all, and wish it to be off my computer. I am in the process of all the other downloads
Here are my two results:


DirLook.exe v2.0 by jpshortstuff
Log created at 22:51 on 13/12/2008
==================================
Contents of "c:\program files\Common"

—FOLDERS—

(none found)

—FILES—

(none found)

==================================
=EOF=



,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Malwarebytes' Anti-Malware 1.31
Database version: 1498
Windows 5.1.2600 Service Pack 2

12/13/2008 11:02:52 PM
mbam-log-2008-12-13 (23-02-52).txt

Scan type: Quick Scan
Objects scanned: 53637
Time elapsed: 7 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\main.bho.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
moonlight,

COMBOFIX-Script

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    File::
    
    Folder::
    c:\program files\Common
    c:\program files\BitComet
    
    Registry::
    
    Driver::
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Then

Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

In your next reply please provide:
  • ComboFix.txt
  • Kaspersky report
  • New HijackThis log taken after everything else completed
here are my results:

ComboFix 08-12-13.03 - tummycutie 2008-12-13 23:26:21.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.446.174 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\tummycutie\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\BitComet
c:\program files\BitComet\archive\a5b9e8cbdfe2d72d1229aba9132d81374a626e13.torrent
c:\program files\BitComet\BitComet.xml
c:\program files\BitComet\Downloads.xml
c:\program files\BitComet\rules\dhtnodes.dat
c:\program files\BitComet\share\my_shares.xml
c:\program files\Common

.
((((((((((((((((((((((((( Files Created from 2008-11-14 to 2008-12-14 )))))))))))))))))))))))))))))))
.

2008-12-13 22:54 . 2008-12-13 22:54 d——– c:\program files\Malwarebytes' Anti-Malware
2008-12-13 22:54 . 2008-12-13 22:54 d——– c:\documents and settings\tummycutie\Application Data\Malwarebytes
2008-12-13 22:54 . 2008-12-13 22:54 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-13 22:54 . 2008-12-03 19:52 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-13 22:54 . 2008-12-03 19:52 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2008-12-13 20:43 . 2008-12-13 20:43 d——– c:\program files\Trend Micro
2008-12-13 19:49 . 2008-12-13 19:51 d——– C:\rsit
2008-11-23 15:28 . 2008-11-23 15:29 d——– c:\program files\iTunes
2008-11-23 15:23 . 2008-11-23 15:24 d——– c:\program files\QuickTime

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-14 03:46 ——— d—–w c:\documents and settings\All Users\Application Data\Viewpoint
2008-12-14 03:11 ——— d—–w c:\documents and settings\All Users\Application Data\Google Updater
2008-12-14 02:31 ——— d—–w c:\program files\Common Files\Symantec Shared
2008-12-09 00:57 ——— d—–w c:\documents and settings\All Users\Application Data\Aventail
2008-12-09 00:48 ——— d—–w c:\program files\Common Files\Apple
2008-11-27 09:03 ——— d—–w c:\documents and settings\All Users\Application Data\Symantec
2008-11-23 20:28 ——— d—–w c:\program files\iPod
2008-11-23 19:51 ——— d—–w c:\program files\Apple Software Update
2008-11-12 23:40 ——— d—–w c:\documents and settings\tummycutie\Application Data\Aventail
2008-11-05 06:38 ——— d—–w c:\program files\Norton 360
2008-10-24 11:10 453,632 —-a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-16 19:13 202,776 —-a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 —-a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 —-a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 —-a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 —-a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 —-a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 —-a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 —-a-w c:\windows\system32\wups.dll
2008-10-02 04:21 60,800 —-a-w c:\windows\system32\S32EVNT1.DLL
2008-09-30 21:43 1,286,152 —-a-w c:\windows\system32\msxml4.dll
2008-09-15 11:57 1,846,016 —-a-w c:\windows\system32\win32k.sys
2007-02-26 20:47 42 —-a-w c:\documents and settings\tummycutie\Application Data\wklnhst.dat
2007-02-18 20:47 64,032 —-a-w c:\documents and settings\tummycutie\Application Data\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((( snapshot@2008-12-13_21.39.45.81 )))))))))))))))))))))))))))))))))))))))))
.
+ 2005-10-20 17:02:28 163,328 —-a-w c:\windows\ERDNT\AutoBackup\12-13-2008\ERDNT.EXE
+ 2008-12-14 02:45:15 4,460,544 —-a-w c:\windows\ERDNT\AutoBackup\12-13-2008\Users\00000001\ntuser.dat
+ 2008-12-14 02:45:15 12,288 —-a-w c:\windows\ERDNT\AutoBackup\12-13-2008\Users\00000002\UsrClass.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayExcluded]
@="{4433A54A-1AC8-432F-90FC-85F045CF383C}"
[HKEY_CLASSES_ROOT\CLSID\{4433A54A-1AC8-432F-90FC-85F045CF383C}]
2008-10-31 12:24 576352 –a—— c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayPending]
@="{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}"
[HKEY_CLASSES_ROOT\CLSID\{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}]
2008-10-31 12:24 576352 –a—— c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayProtected]
@="{476D0EA3-80F9-48B5-B70B-05E677C9C148}"
[HKEY_CLASSES_ROOT\CLSID\{476D0EA3-80F9-48B5-B70B-05E677C9C148}]
2008-10-31 12:24 576352 –a—— c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"Aim6"="c:\program files\AIM6\aim6.exe" [2008-01-03 50528]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-06 344064]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-14 98394]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-14 688218]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2005-11-25 352256]
"NDSTray.exe"="c:\program files\TOSHIBA\ConfigFree\NDSTray.exe" [2005-08-06 978944]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-11-10 73728]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-08-01 122940]
"TFncKy"="c:\program files\TOSHIBA\TOSHIBA Controls\TFncKy.exe" [2004-10-25 114688]
"PadTouch"="c:\program files\TOSHIBA\Touch and Launch\PadExe.exe" [2005-07-15 1077322]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-26 122880]
"Pinger"="c:\toshiba\ivp\ism\pinger.exe" [2005-03-17 151552]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2004-08-06 139320]
"2wSysTray"="c:\program files\2Wire\HomePortal\2PortalMon.exe" [2001-11-29 405504]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-22 241664]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe" [2004-03-04 172032]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2004-02-18 49152]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-26 31016]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-26 988512]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"RTHDCPL"="RTHDCPL.EXE" [2005-11-10 c:\windows\RTHDCPL.exe]
"AGRSMMSG"="AGRSMMSG.exe" [2005-10-15 c:\windows\agrsmmsg.exe]
"TPSMain"="TPSMain.exe" [2005-06-01 c:\windows\system32\TPSMain.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Clean Access Agent.lnk - c:\program files\Cisco Systems\Clean Access Agent\CCAAgent.exe [2007-09-17 2056275]
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2005-11-04 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"14336:TCP"= 14336:TCP:BitComet 14336 TCP
"14336:UDP"= 14336:UDP:BitComet 14336 UDP

R2 LiveUpdate Notice;LiveUpdate Notice;"c:\program files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [2008-02-18 149352]
R2 LxrSII1d;Secure II Driver;\??\c:\windows\system32\Drivers\LxrSII1d.sys [2007-01-07 70016]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-28 99376]
S3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys [2008-01-12 23888]
S3 NgFilter;Aventail VPN Filter;c:\windows\system32\DRIVERS\ngfilter.sys []
S3 NgLog;Aventail VPN Logging;c:\windows\system32\DRIVERS\nglog.sys []
S3 NgVpn;Aventail VPN Adapter;c:\windows\system32\DRIVERS\ngvpn.sys []
S3 NgWfp;Aventail VPN Callout;c:\windows\system32\DRIVERS\ngwfp.sys []

*Newly Created Service* - CATCHME
*Newly Created Service* - COMHOST
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-12-08 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://login.live.com/login.srf?id=2&svc=mail&cbid=24325&msppjph=1&tw=0&fs=1&fsa=1&fsat=1296000&lc=1033&_lang=EN
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: {72D97A16-A528-4596-A065-85A6C2590E97} = 208.67.222.222,208.67.220.220
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-13 23:28:56
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(712)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2008-12-13 23:30:31
ComboFix-quarantined-files.txt 2008-12-14 04:30:00
ComboFix2.txt 2008-12-14 02:41:08

Pre-Run: 79,442,329,600 bytes free
Post-Run: 79,440,031,744 bytes free

180 — E O F — 2008-11-12 23:32:17


——————————————————————————————————————————————————————————


——————————————————————————–
KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, December 14, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, December 14, 2008 09:13:09
Records in database: 1460232
——————————————————————————–

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 62481
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 02:18:31

No malware has been detected. The scan area is clean.

The selected area was scanned.


——————————————————————————————————————————————————————————

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:06:43 PM, on 12/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\2Wire\HomePortal\2PortalMon.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.live.com/login.srf?id=2&s…33&_lang=EN
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [NDSTray.exe] C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [TFncKy] C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\HomePortal\2PortalMon.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo…toUploader3.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{72D97A16-A528-4596-A065-85A6C2590E97}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

–
End of file - 10215 bytes
moonlight,

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 11…allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u11-windows-i586-p.exe to install the newest version.
Now to Clean out the Java cache:

Go into the Control Panel and double-click the Java Icon. [external image: Posted Image]
  • Under Temporary Internet Files, click the Settings… button
  • click the Delete Files button.
  • There are three options in the window to clear the cache - Leave all 3 Checked
    • Downloaded Applets
      Downloaded Applications
      Other Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Settings
  • Click OK to leave the Java Control Panel.

With that done, Log looks good :D


Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Note the space between the X and the U, it needs to be there.
  • [external image: Posted Image]
The above procedure will:
  • Implement some cleanup procedures.
  • Reset System Restore.

Please re-enable any security that was disabled.

Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls

Keep Microsoft Windows Updated - This will ensure your computer has always the latest security updates available installed on your computer. The easiest way to do this is to turn on Automatic Updates. Do this by:
  • From your desktop, right-click on My Computer,
  • click on Properties
  • Select the Automatic Updates tab
  • Click on Automatic
  • Click on Apply button
  • Click on OK to exit.
If there are new updates to install, install them immediately, until there are no more critical updates.

Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware

Download and install the free version of WinPatrol - This program protects your computer in a variety of ways and will work well with your existing security software.
Winpatrol


Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.


Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved. :thumbup:
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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