Thank you in advance. I used this forum a few years ago and the help was great.

Most applications and PC in general are sluggish. Many times I will get a little white icon in the upper left corner of the application title bar as if the application is not responding for a few moments. The other issue I am having is that Outlook 2002 will consume all available memory during a send/receive and it will finally reach "send/receive status 100%" and hang……without getting to "send/receive/complete"

I have done all the junk file cleaning recommended and I have run Super-Anti-Spyware, but to no avail.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:12:18 PM, on 12/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
E:\Program Files\Ewido 7.5\AVG Anti-Spyware 7.5\guard.exe
E:\Program Files\CA\CA Anti-Virus\ISafe.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\svchost.exe
E:\Program Files\CA\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
E:\Program Files\CA\CA Personal Firewall\capfsem.exe
E:\Program Files\CA\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
E:\Program Files\CA\CA Personal Firewall\capfasem.exe
E:\Program Files\CA\CA Anti-Virus\CAVRID.exe
E:\Program Files\CA\cctray\cctray.exe
E:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe
E:\Program Files\CA\ccprovsp.exe
E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
E:\Program Files\CA\CA Anti-Spyware\CAPPActiveProtection.exe
E:\Program Files\CA\CA Anti-Spyware\PPCtlPriv.exe
e:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\system32\HPZipm12.exe
e:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.myway.com/index.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = dynhost.inetcam.com;register.inetcam.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - E:\Program Files\real\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\sun java\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [QOELOADER] "E:\Program Files\CA\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [capfupgrade] "E:\Program Files\CA\CA Personal Firewall\capfupgrade.exe"
O4 - HKLM\..\Run: [capfasem] "E:\Program Files\CA\CA Personal Firewall\capfasem.exe"
O4 - HKLM\..\Run: [cafwc] "E:\Program Files\CA\CA Personal Firewall\cafw.exe" -cl
O4 - HKLM\..\Run: [CAVRID] "E:\Program Files\CA\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cctray] "E:\Program Files\CA\cctray\cctray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "E:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM32\STIMON.EXE
O4 - HKCU\..\Run: [SmartRAM] "E:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe" /m
O4 - Global Startup: officejet 6100.lnk = E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Outlook 2002\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\sun java\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\sun java\bin\ssv.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612…ex/qtplugin.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/profiler/PCPitStop.CAB
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - http://h30155.www3.hp.com/ediags/dd/instal…llMgr_v01_6.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://dwbernel.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.my-etrust.com/Extern/RoadRunner…an/pestscan.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1136650273859
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://content.ancestry.com/asfiles/files/…ll/MFImgVwr.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://images.myfamily.net/isfiles/downloads/MrSIDI.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqaio/downloads/msxml4.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/gs/instal…edsolutions.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} -
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?323
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su2…15035/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4E84DE71-B079-41B6-ACC8-CD17A1CDA347}: NameServer = 24.25.5.148,24.25.5.147
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - E:\Program Files\Super Anti Spyware\SASWINLO.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - E:\Program Files\Ewido 7.5\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CaCCProvSP - CA, Inc. - E:\Program Files\CA\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - E:\Program Files\CA\CA Anti-Virus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PPCtlPriv - CA, Inc. - E:\Program Files\CA\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - E:\Program Files\CA\CA Anti-Virus\VetMsg.exe
O24 - Desktop Component 0: J-Track: Satellite Tracking - http://liftoff.msfc.nasa.gov/RealTime/JTrack/Desktop.html

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