This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Antivirus 2009

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

I have been getting Antivirus 2009 pop ups. I scanned with Adware and it said that it found Virtumonde family malware. I have followed the instructions posted on "How to Remove Antivirus XP" and am now posting the Hijackthis Log file. Please Help. I have a dell laptop with Window Xp version 2002 and service pack 3. Thank You.

Idaho Pat


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:56:15 PM, on 12/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Linksys\WPC300N\WPC300N.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {39A042C1-E826-4BAF-90AB-23E02B33966B} - C:\WINDOWS\system32\jkkJdDSi.dll (file missing)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [WPC300N] C:\Program Files\Linksys\WPC300N\WPC300N.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://dev.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll xgqzpf.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

–
End of file - 6560 bytes
Hi idahopat,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.


Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://www.bleepingcomputer.com/forums/topic114351.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Thanks for taking interest. Here is the log.

Idaho Pat

ComboFix 08-12-06.06 - Pat Severance 2008-12-07 0:09:53.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.505 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
.

((((((((((((((((((((((((( Files Created from 2008-11-07 to 2008-12-07 )))))))))))))))))))))))))))))))
.

2008-12-06 23:16 . 2008-12-06 23:16 268 –ah—– C:\sqmdata02.sqm
2008-12-06 23:16 . 2008-12-06 23:16 244 –ah—– C:\sqmnoopt02.sqm
2008-12-06 20:56 . 2008-12-06 20:56 d——– c:\program files\Trend Micro
2008-12-06 18:10 . 2008-12-06 18:10 268 –ah—– C:\sqmdata01.sqm
2008-12-06 18:10 . 2008-12-06 18:10 244 –ah—– C:\sqmnoopt01.sqm
2008-12-06 11:14 . 2008-12-06 11:14 268 –ah—– C:\sqmdata00.sqm
2008-12-06 11:14 . 2008-12-06 11:14 244 –ah—– C:\sqmnoopt00.sqm
2008-12-06 10:54 . 2008-12-06 10:54 d——– c:\documents and settings\Pat Severance\Application Data\Malwarebytes
2008-12-06 10:54 . 2008-12-06 10:54 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-06 10:54 . 2008-12-03 19:52 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-06 10:54 . 2008-12-03 19:52 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2008-12-06 10:53 . 2008-12-06 10:54 d——– c:\program files\Malwarebytes' Anti-Malware
2008-12-02 19:06 . 2008-12-02 19:06 d——– c:\windows\Sun
2008-12-02 19:05 . 2008-12-02 19:05 d——– c:\program files\Java
2008-12-02 19:05 . 2008-12-02 19:05 73,728 –a—— c:\windows\system32\javacpl.cpl
2008-12-02 19:00 . 2008-12-02 19:05 410,984 –a—— c:\windows\system32\deploytk.dll
2008-12-01 11:16 . 2008-12-01 11:16 d——– C:\VundoFix Backups
2008-12-01 09:47 . 2008-12-01 09:47 d——– c:\program files\Lavasoft
2008-12-01 09:47 . 2008-12-01 09:47 d——– c:\program files\Common Files\Wise Installation Wizard
2008-12-01 09:47 . 2008-12-01 09:47 d——– c:\documents and settings\All Users\Application Data\Lavasoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-05 03:59 ——— d—–w c:\documents and settings\All Users\Application Data\Google Updater
2008-12-01 05:53 ——— d–h–w c:\program files\InstallShield Installation Information
2008-11-26 06:04 ——— d—–w c:\documents and settings\Pat Severance\Application Data\uTorrent
2008-10-28 05:11 ——— d—–w c:\program files\DivX
2008-10-18 16:44 ——— d—–w c:\program files\FLV Player
2008-09-19 21:55 200,704 —-a-w c:\windows\system32\ssldivx.dll
2008-09-19 21:55 1,044,480 —-a-w c:\windows\system32\libdivx.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-05-06 68856]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2007-10-18 5724184]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-09-13 155648]
"WPC300N"="c:\program files\Linksys\WPC300N\WPC300N.exe" [2007-02-08 446464]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2003-10-31 32768]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-11-27 1261336]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2003-06-24 4800512]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-22 116040]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-07-30 289064]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-02 136600]
"nwiz"="nwiz.exe" [2003-06-24 c:\windows\system32\nwiz.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll xgqzpf.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-06-14 97928]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2008-08-29 875288]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-07-12 231704]
R2 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\Drivers\avgtdix.sys [2008-06-14 76040]
R3 CBPSp50;CBPSp50 NDIS Protocol Driver;c:\windows\system32\Drivers\CBPSp50.sys [2008-05-07 27072]
R3 WPC300N;Linksys Wireless Notebook Adapter WPC300N Driver;c:\windows\system32\DRIVERS\WPC300Nv1.SYS [2008-05-07 610816]
S3 CBPMp50;CBPMp50 NDIS Protocol Driver;c:\windows\system32\Drivers\CBPMp50.sys []

*Newly Created Service* - CATCHME
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-09-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2008-12-04 c:\windows\Tasks\At1.job
- c:\program files\norton pc checkup\pc_checkup.exe []

2008-10-01 c:\windows\Tasks\At2.job
- c:\program files\norton pc checkup\pc_checkup.exe []
.
.
——- Supplementary Scan ——-
.
uInternet Settings,ProxyOverride = *.local

c:\windows\Downloaded Program Files\sysreqlab3.dll - O16 -: {1E54D648-B804-468d-BC78-4AFFED8E262E}
hxxp://dev.srtest.com/srl_bin/sysreqlab3.cab
c:\windows\Downloaded Program Files\SysReqLab3.osd
FireFox -: Profile - c:\documents and settings\Pat Severance\Application Data\Mozilla\Firefox\Profiles\cv38xya7.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.google.com
FF -: plugin - c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Java\jre6\bin\new_plugin\npdeploytk.dll
FF -: plugin - c:\program files\Java\jre6\bin\new_plugin\npjp2.dll
FF -: plugin - c:\program files\Microsoft Silverlight\2.0.30523.8\npctrl.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npdeploytk.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-07 00:11:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(672)
c:\windows\system32\avgrsstx.dll

- - - - - - - > 'lsass.exe'(736)
c:\windows\system32\avgrsstx.dll
.
Completion time: 2008-12-07 0:12:14
ComboFix-quarantined-files.txt 2008-12-07 07:12:11
ComboFix2.txt 2008-12-07 07:02:18

Pre-Run: 15,195,336,704 bytes free
Post-Run: 15,201,058,816 bytes free

128 — E O F — 2008-05-08 00:28:00
idahopat,

uTorrent
You have uTorrent, a P2P/file sharing programs installed on your computer. P2P applications like it are the largest source of malware we see. You'll be doing yourself a favor by removing it.

References for the risk of these programs can be found in these links:
http://www.microsoft.com/windows/ie/commun…protection.mspx
http://www.techweb.com/wire/160500554
http://www.internetworldstats.com/articles/art053.htm://http://www.techweb.com/wire/1605005…cles/art053.htm
See Clean/Infected P2P Programs here

I would recommend that you uninstall uTorrent, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.

COMBOFIX-Script

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    File::
    C:\sqmdata02.sqm
    C:\sqmnoopt02.sqm
    c:\program files\Trend Micro
    C:\sqmdata01.sqm
    C:\sqmnoopt01.sqm
    C:\sqmdata00.sqm
    C:\sqmnoopt00.sqm
    c:\windows\Tasks\At1.job
    c:\windows\Tasks\At2.job
    
    Folder::
    
    Registry::
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"="avgrsstx.dll"
    
    Driver::
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Then

Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

In your next reply please provide:
  • ComboFix.txt
  • Kaspersky report
  • New HijackThis log taken after everything else completed
Tomk
I believe I have followed your instructions correctly. Here is the Log.


ComboFix 08-12-06.06 - Pat Severance 2008-12-07 0:48:17.4 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.544 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Pat Severance\Desktop\CFScript.txt
* Created a new restore point

FILE ::
c:\program files\Trend Micro
C:\sqmdata00.sqm
C:\sqmdata01.sqm
C:\sqmdata02.sqm
C:\sqmnoopt00.sqm
C:\sqmnoopt01.sqm
C:\sqmnoopt02.sqm
c:\windows\Tasks\At1.job
c:\windows\Tasks\At2.job
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\sqmdata00.sqm
C:\sqmdata01.sqm
C:\sqmdata02.sqm
C:\sqmnoopt00.sqm
C:\sqmnoopt01.sqm
C:\sqmnoopt02.sqm
c:\windows\Tasks\At1.job
c:\windows\Tasks\At2.job

.
((((((((((((((((((((((((( Files Created from 2008-11-07 to 2008-12-07 )))))))))))))))))))))))))))))))
.

2008-12-06 20:56 . 2008-12-06 20:56
d——– c:\program files\Trend Micro
2008-12-06 10:54 . 2008-12-06 10:54
d——– c:\documents and settings\Pat Severance\Application Data\Malwarebytes
2008-12-06 10:54 . 2008-12-06 10:54
d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-06 10:54 . 2008-12-03 19:52 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-06 10:54 . 2008-12-03 19:52 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2008-12-06 10:53 . 2008-12-06 10:54
d——– c:\program files\Malwarebytes' Anti-Malware
2008-12-02 19:06 . 2008-12-02 19:06
d——– c:\windows\Sun
2008-12-02 19:05 . 2008-12-02 19:05
d——– c:\program files\Java
2008-12-02 19:05 . 2008-12-02 19:05 73,728 –a—— c:\windows\system32\javacpl.cpl
2008-12-02 19:00 . 2008-12-02 19:05 410,984 –a—— c:\windows\system32\deploytk.dll
2008-12-01 11:16 . 2008-12-01 11:16
d——– C:\VundoFix Backups
2008-12-01 09:47 . 2008-12-01 09:47
d——– c:\program files\Lavasoft
2008-12-01 09:47 . 2008-12-01 09:47 d——– c:\program files\Common Files\Wise Installation Wizard
2008-12-01 09:47 . 2008-12-01 09:47 d——– c:\documents and settings\All Users\Application Data\Lavasoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-07 07:13 ——— d—–w c:\documents and settings\All Users\Application Data\Google Updater
2008-12-01 05:53 ——— d–h–w c:\program files\InstallShield Installation Information
2008-11-26 06:04 ——— d—–w c:\documents and settings\Pat Severance\Application Data\uTorrent
2008-10-28 05:11 ——— d—–w c:\program files\DivX
2008-10-18 16:44 ——— d—–w c:\program files\FLV Player
2008-09-19 21:55 200,704 —-a-w c:\windows\system32\ssldivx.dll
2008-09-19 21:55 1,044,480 —-a-w c:\windows\system32\libdivx.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-05-06 68856]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2007-10-18 5724184]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-09-13 155648]
"WPC300N"="c:\program files\Linksys\WPC300N\WPC300N.exe" [2007-02-08 446464]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2003-10-31 32768]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-11-27 1261336]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2003-06-24 4800512]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-22 116040]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-07-30 289064]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-02 136600]
"nwiz"="nwiz.exe" [2003-06-24 c:\windows\system32\nwiz.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-06-14 97928]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2008-08-29 875288]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-07-12 231704]
R2 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\Drivers\avgtdix.sys [2008-06-14 76040]
R3 CBPSp50;CBPSp50 NDIS Protocol Driver;c:\windows\system32\Drivers\CBPSp50.sys [2008-05-07 27072]
R3 WPC300N;Linksys Wireless Notebook Adapter WPC300N Driver;c:\windows\system32\DRIVERS\WPC300Nv1.SYS [2008-05-07 610816]
S3 CBPMp50;CBPMp50 NDIS Protocol Driver;c:\windows\system32\Drivers\CBPMp50.sys []

*Newly Created Service* - CATCHME
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-09-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
.
——- Supplementary Scan ——-
.
uInternet Settings,ProxyOverride = *.local

c:\windows\Downloaded Program Files\sysreqlab3.dll - O16 -: {1E54D648-B804-468d-BC78-4AFFED8E262E}
hxxp://dev.srtest.com/srl_bin/sysreqlab3.cab
c:\windows\Downloaded Program Files\SysReqLab3.osd
FireFox -: Profile - c:\documents and settings\Pat Severance\Application Data\Mozilla\Firefox\Profiles\cv38xya7.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.google.com
FF -: plugin - c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Java\jre6\bin\new_plugin\npdeploytk.dll
FF -: plugin - c:\program files\Java\jre6\bin\new_plugin\npjp2.dll
FF -: plugin - c:\program files\Microsoft Silverlight\2.0.30523.8\npctrl.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npdeploytk.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-07 00:49:49
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(672)
c:\windows\system32\avgrsstx.dll

- - - - - - - > 'lsass.exe'(736)
c:\windows\system32\avgrsstx.dll
.
Completion time: 2008-12-07 0:50:46
ComboFix-quarantined-files.txt 2008-12-07 07:50:43
ComboFix2.txt 2008-12-07 07:12:17
ComboFix3.txt 2008-12-07 07:02:18

Pre-Run: 15,192,350,720 bytes free
Post-Run: 15,178,293,248 bytes free

142 — E O F — 2008-05-08 00:28:00


Kaspersky did not generate a report as it did not find any infected files.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:06:34 AM, on 12/7/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Linksys\WPC300N\WPC300N.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [WPC300N] C:\Program Files\Linksys\WPC300N\WPC300N.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://dev.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

–
End of file - 6391 bytes
idahopat,

Log looks good :D


Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Note the space between the X and the U, it needs to be there.
  • [external image: Posted Image]
The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.

Please re-enable any security that was disabled.

Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls

Keep Microsoft Windows Updated - This will ensure your computer has always the latest security updates available installed on your computer. The easiest way to do this is to turn on Automatic Updates. Do this by:
  • From your desktop, right-click on My Computer,
  • click on Properties
  • Select the Automatic Updates tab
  • Click on Automatic
  • Click on Apply button
  • Click on OK to exit.
If there are new updates to install, install them immediately, until there are no more critical updates.

Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware

Download and install the free version of WinPatrol - This program protects your computer in a variety of ways and will work well with your existing security software.
Winpatrol


Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.


Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved. :thumbup:
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI