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Spyware / Malware / Virus Removal

[Closed] slows to a creep at times

8 min read

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Post #1
My Dell Inspiron 1100 has been pretty slow for quite awhile and the number of issues has grown over the last 2-3 years, but I recently downloaded WinRAR and got the "applehebis" virus. I looked at some things online and in safe mode was able to delete the infected explore.exe file. I also downloaded Spybot and HijackThis and removed Malware and the website changes. It seems to have taken care of things, but I thought I should post my hijackthis logfile here to see if I can get some help improving the other issues I think my computer has been having. I'm no techie so please don't assume I can follow anything technical! Here's my logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:23:45 AM, on 11/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\TP-LINK\TWCU\TWCU.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Firstclass\fcc32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TWCU] "C:\Program Files\TP-LINK\TWCU\TWCU.exe" -nogui
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpywareStop] C:\Program Files\SpywareStop\SpywareStop.exe -boot
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: TP-LINK Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

–
End of file - 7180 bytes

Thank you for any help I can get!!!!!
Post #2
Hi waynogood93,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
Tom,

Thanks so much for your help!!! ATF Cleaner just found 6.6 MB (I usually keep those pretty minimal). I first ran mbam a week or two ago in trying to get a virus off my computer, it found more then, but just one today, which is now deleted. Here's the mbam log:

Malwarebytes' Anti-Malware 1.30
Database version: 1433
Windows 5.1.2600 Service Pack 3

11/29/2008 8:46:58 AM
mbam-log-2008-11-29 (08-46-58).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 87297
Time elapsed: 2 hour(s), 35 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{04DE1879-35E0-4FBF-A059-3807BF2F1F97}\RP353\A0123085.exe (Rogue.Installer) -> Quarantined and deleted successfully.

Here is the HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:58:49 AM, on 11/29/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\TP-LINK\TWCU\TWCU.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Firstclass\fcc32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TWCU] "C:\Program Files\TP-LINK\TWCU\TWCU.exe" -nogui
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpywareStop] C:\Program Files\SpywareStop\SpywareStop.exe -boot
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: TP-LINK Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

–
End of file - 7849 bytes

My computer continues to lock up and be unresponsive regularly with 100% CPU usage even with just a minimal email program open and an internet connection open without a browser open. Last year my PCMCIA card bus stopped working so I switched to a USB wireless drive. Thank you!!!
Post #4
waynogood93,

Let's dig a little deeper.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://www.bleepingcomputer.com/forums/topic114351.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Post #5
ComboFix 08-11-30.02 - Owner 2008-12-01 9:24:33.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.528 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-11-01 to 2008-12-01 )))))))))))))))))))))))))))))))
.

2008-11-30 23:25 . 2008-11-30 23:25 d——– c:\windows\Sun
2008-11-29 23:06 . 2008-11-29 23:06 d——– c:\documents and settings\Owner\Application Data\iWin
2008-11-29 23:04 . 2008-11-29 23:05 d-a—— c:\documents and settings\All Users\Application Data\TEMP
2008-11-29 22:14 . 2008-11-29 22:14 d——– c:\documents and settings\Owner\Application Data\SpinTop
2008-11-28 12:10 . 2008-11-28 12:10 d——– c:\program files\Malwarebytes' Anti-Malware
2008-11-28 12:10 . 2008-10-22 16:10 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2008-11-28 12:10 . 2008-10-22 16:10 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2008-11-27 10:23 . 2008-11-27 10:16 410,976 –a—— c:\windows\system32\deploytk.dll
2008-11-27 10:23 . 2008-11-27 10:17 73,728 –a—— c:\windows\system32\javacpl.cpl
2008-11-27 10:16 . 2008-11-27 10:16 d——– c:\program files\Java
2008-11-23 15:54 . 2008-11-23 15:54 126 –a—— c:\windows\wininit.ini
2008-11-23 09:08 . 2008-11-23 18:25 d——– c:\program files\Spybot - Search & Destroy
2008-11-23 09:08 . 2008-11-23 18:38 d——– c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-21 08:29 . 2008-11-23 15:54 d——– c:\documents and settings\Owner\Application Data\SpywareStop
2008-11-20 23:23 . 2008-11-20 23:23 d——– c:\program files\Trend Micro
2008-11-20 23:13 . 2008-11-20 23:14 d——– c:\documents and settings\Administrator
2008-11-20 21:36 . 2008-11-20 21:36 d——– c:\documents and settings\Owner\Application Data\Malwarebytes
2008-11-20 21:34 . 2008-11-20 21:34 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2008-11-11 18:14 . 2008-09-04 10:15 1,106,944 —–c— c:\windows\system32\dllcache\msxml3.dll
2008-11-11 18:14 . 2008-10-24 04:21 455,296 —–c— c:\windows\system32\dllcache\mrxsmb.sys
2008-11-03 13:12 . 2008-11-03 13:13 d——– c:\program files\iTunes
2008-11-03 13:12 . 2008-11-03 13:12 d——– c:\program files\iPod
2008-11-03 13:12 . 2008-11-03 13:13 d——– c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-01 16:12 ——— d—–w c:\program files\Common Files\Symantec Shared
2008-11-30 23:58 ——— d—–w c:\documents and settings\All Users\Application Data\Google Updater
2008-11-30 20:53 13,282 —-a-w c:\documents and settings\Owner\Application Data\wklnhst.dat
2008-11-21 03:18 ——— d—–w c:\documents and settings\Owner\Application Data\BitTorrent
2008-11-21 01:35 ——— d—–w c:\program files\DivX
2008-11-11 15:41 ——— d—–w c:\documents and settings\Owner\Application Data\Skype
2008-11-11 15:38 ——— d—–w c:\documents and settings\Owner\Application Data\skypePM
2008-10-28 22:36 823,296 —-a-w c:\windows\system32\divx_xx0c.dll
2008-10-28 22:36 823,296 —-a-w c:\windows\system32\divx_xx07.dll
2008-10-28 22:35 815,104 —-a-w c:\windows\system32\divx_xx0a.dll
2008-10-28 22:35 802,816 —-a-w c:\windows\system32\divx_xx11.dll
2008-10-28 22:35 684,032 —-a-w c:\windows\system32\DivX.dll
2008-10-24 11:21 455,296 —-a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-20 22:08 ——— d—–w c:\program files\bible
2008-10-18 22:40 ——— d—–w c:\documents and settings\All Users\Application Data\Symantec
2008-10-13 14:14 ——— d—–w c:\program files\SmartDraw 7
2008-10-06 20:46 ——— d—–w c:\program files\Google
2008-10-05 14:26 63,296 —-a-w c:\documents and settings\Owner\Application Data\GDIPFONTCACHEV1.DAT
2008-10-01 19:14 ——— d—–w c:\documents and settings\Owner\Application Data\SmartDraw
2008-10-01 19:01 32,000 —-a-w c:\windows\system32\drivers\usbaapl.sys
2008-09-25 08:03 81,920 —-a-w c:\windows\system32\dpl100.dll
2008-09-25 08:03 593,920 —-a-w c:\windows\system32\dpuGUI11.dll
2008-09-25 08:03 57,344 —-a-w c:\windows\system32\dpv11.dll
2008-09-25 08:03 53,248 —-a-w c:\windows\system32\dpuGUI10.dll
2008-09-25 08:03 524,288 —-a-w c:\windows\system32\DivXsm.exe
2008-09-25 08:03 344,064 —-a-w c:\windows\system32\dpus11.dll
2008-09-25 08:03 294,912 —-a-w c:\windows\system32\dpu11.dll
2008-09-25 08:03 294,912 —-a-w c:\windows\system32\dpu10.dll
2008-09-25 08:03 196,608 —-a-w c:\windows\system32\dtu100.dll
2008-09-25 08:03 161,096 —-a-w c:\windows\system32\DivXCodecVersionChecker.exe
2008-09-19 21:57 3,596,288 —-a-w c:\windows\system32\qt-dx331.dll
2008-09-19 21:55 200,704 —-a-w c:\windows\system32\ssldivx.dll
2008-09-19 21:55 1,044,480 —-a-w c:\windows\system32\libdivx.dll
2008-09-19 21:54 12,288 —-a-w c:\windows\system32\DivXWMPExtType.dll
2008-09-15 12:12 1,846,400 —-a-w c:\windows\system32\win32k.sys
2008-09-10 01:14 1,307,648 ——w c:\windows\system32\msxml6.dll
2008-09-06 04:16 1,900,544 —-a-w c:\windows\system32\usbaaplrc.dll
2008-09-04 17:15 1,106,944 —-a-w c:\windows\system32\msxml3.dll
2007-09-23 00:48 110 —-a-w c:\documents and settings\All Users\Application Data\MostFunGameId.bin
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-03 208952]
"PHIME2002ASync"="c:\windows\System32\IME\TINTLGNT\TINTSETP.EXE" [2003-07-16 455168]
"PHIME2002A"="c:\windows\System32\IME\TINTLGNT\TINTSETP.EXE" [2003-07-16 455168]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2003-08-06 114741]
"IgfxTray"="c:\windows\System32\igfxtray.exe" [2005-10-19 155648]
"HotKeysCmds"="c:\windows\System32\hkcmd.exe" [2005-10-19 126976]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-05-13 98304]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-05-14 536576]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2003-06-07 50688]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton Internet Security\osCheck.exe" [2008-02-06 718704]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"TWCU"="c:\program files\TP-LINK\TWCU\TWCU.exe" [2006-03-15 348160]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-10-01 289576]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-11-27 136600]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 c:\windows\BCMSMMSG.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.ac3filter"= ac3filter.acm

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"Sonic RecordNow!"=
"SpybotSD TeaTimer"=c:\program files\Spybot - Search & Destroy\TeaTimer.exe
"SpywareStop"=c:\program files\SpywareStop\SpywareStop.exe -boot

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"StorageGuard"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" /r
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" -atboottime
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" -hide

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\BitTorrent\\bittorrent.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R2 LiveUpdate Notice;LiveUpdate Notice;"c:\program files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [2008-01-25 149352]
R3 AR5523;TP-LINK TL-WN620G 11G Wireless Adapter Service;c:\windows\system32\DRIVERS\ar5523.sys [2008-09-14 360288]
S3 ATHFMWDL;TP-LINK USB Wireless Adapter Bootloader driver;c:\windows\system32\Drivers\ATHFMWDL.sys []
S3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys [2008-01-12 23888]
S3 ZD1211BU(TP-LINK);TL-WN322G Wireless USB Adapter Driver(TP-LINK);c:\windows\system32\DRIVERS\zd1211Bu.sys [2007-11-25 477696]

*Newly Created Service* - COMHOST
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-11-24 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2008-12-01 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 18:20]

2008-11-25 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Owner.job
- c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2008-02-07 07:05]

2008-11-29 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job
- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2008-07-07 09:42]
.
.
——- Supplementary Scan ——-
.
FireFox -: Profile - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\85ep3508.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://my.yahoo.com/
FF -: plugin - c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Java\jre6\bin\new_plugin\npdeploytk.dll
FF -: plugin - c:\program files\Java\jre6\bin\new_plugin\npjp2.dll
FF -: plugin - c:\program files\Microsoft Silverlight\2.0.30523.8\npctrl.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npbittorrent.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npdeploytk.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-01 09:31:04
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-12-01 9:35:36
ComboFix-quarantined-files.txt 2008-12-01 16:35:20

Pre-Run: 7,532,711,936 bytes free
Post-Run: 7,666,802,688 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

175 — E O F — 2008-12-01 16:00:11
Post #6
waynogood93,

BitTorrent
You have BitTorrent, a P2P/file sharing programs installed on your computer. P2P applications like it are the largest source of malware we see. You'll be doing yourself a favor by removing it.

References for the risk of these programs can be found in these links:
http://www.microsoft.com/windows/ie/commun…protection.mspx
http://www.techweb.com/wire/160500554
http://www.internetworldstats.com/articles/art053.htm://http://www.techweb.com/wire/1605005…cles/art053.htm
See Clean/Infected P2P Programs here

I would recommend that you uninstall BitTorrent, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.
Post #7
Kaspersky didn't find anything, here's the report: ——————————————————————————– KASPERSKY ONLINE SCANNER 7 REPORT Tuesday, December 2, 2008 Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Tuesday, December 02, 2008 02:36:19 Records in database: 1430824 ——————————————————————————– Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: C:\ D:\ Scan statistics: Files scanned: 38714 Threat name: 0 Infected objects: 0 Suspicious objects: 0 Duration of the scan: 08:36:14 No malware has been detected. The scan area is clean. The selected area was scanned.
Post #8
waynogood93,

Log looks good :D


Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Note the space between the X and the U, it needs to be there.
  • [external image: Posted Image]
The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.

Please re-enable any security that was disabled.

Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls

Keep Microsoft Windows Updated - This will ensure your computer has always the latest security updates available installed on your computer. The easiest way to do this is to turn on Automatic Updates. Do this by:
  • From your desktop, right-click on My Computer,
  • click on Properties
  • Select the Automatic Updates tab
  • Click on Automatic
  • Click on Apply button
  • Click on OK to exit.
If there are new updates to install, install them immediately, until there are no more critical updates.

Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware

Download and install the free version of WinPatrol - This program protects your computer in a variety of ways and will work well with your existing security software.
Winpatrol


Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.


Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved. :thumbup:
Post #9
Tom, Yes, I understand everything and appreciate all of your time and help. I'm still confused, though, why my computer is so often locked up at 100% usage when I'm just running Firefox or a simple email program (a few months ago this wasn't happening). My 20 GB hardrive has 7 GB free and 512 MB RAM. It seems like we didn't find anything that's causing this issue. Any other thoughts? Thanks!
Post #10
waynogood93,

You are correct. I didn't find anything that would explain your problem of high CPU usage. Just for grins, lets run a different scan. This tool gives a little different look at what's going on sometimes.

Disable resident protections (Antivirus…); you'll re-enable them after the scan

Download Lop S&D < here

Double-click Lop S&D.exe
Choose the language, then choose Option 1 (Search)
Wait till the end of the scan
Post the log which is created: (%SystemDrive%\lopR.txt)
Post #11
——————–\\ Lop S&D 4.2.4-9c XP/Vista

Microsoft Windows XP Home Edition ( v5.1.2600 ) Service Pack 3
X86-based PC ( Uniprocessor Free : Intel® Celeron® CPU 2.40GHz )
BIOS : Phoenix ROM BIOS PLUS Version 1.10 A32
USER : Owner ( Administrator )
BOOT : Normal boot
Antivirus : Norton Internet Security 15.5.0.23 (Not Activated)
Firewall : Norton Internet Security 15.5.0.23 (Not Activated)
C:\ (Local Disk) - NTFS - Total:18 Go (Free:6 Go)
D:\ (CD or DVD)

"C:\Lop SD" ( MAJ : 01-11-2008|16:30 )
Option : [1] ( Wed 12/03/2008|21:23 )

——————–\\ Listing folders in APPLIC~1

[12/03/2007|07:13] C:\DOCUME~1\ADMINI~1\APPLIC~1\ Microsoft

[11/03/2008|01:13] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ {3276BE95_AF08_429F_A64F_CA64CB79BCF6}
[08/07/2008|07:50] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Adobe
[11/25/2007|07:15] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Apple
[11/25/2007|07:23] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Apple Computer
[09/18/2007|07:45] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ FirstClass
[12/03/2008|08:40] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Google Updater
[11/20/2008|09:34] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Malwarebytes
[12/02/2008|10:32] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Microsoft
[08/18/2008|08:50] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Skype
[11/23/2008|06:38] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Spybot - Search & Destroy
[10/18/2008|03:40] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Symantec
[11/29/2008|11:05] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ TEMP
[09/18/2007|08:39] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Trymedia
[08/21/2008|08:42] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Windows Genuine Advantage

[12/03/2007|07:13] C:\DOCUME~1\DEFAUL~1\APPLIC~1\ Microsoft

[09/16/2007|07:21] C:\DOCUME~1\LOCALS~1\APPLIC~1\ Microsoft

[12/03/2007|07:12] C:\DOCUME~1\NETWOR~1\APPLIC~1\ Microsoft

[09/04/2008|10:42] C:\DOCUME~1\Owner\APPLIC~1\ Adobe
[11/25/2007|07:24] C:\DOCUME~1\Owner\APPLIC~1\ Apple Computer
[12/01/2008|11:04] C:\DOCUME~1\Owner\APPLIC~1\ BitTorrent
[10/05/2007|09:20] C:\DOCUME~1\Owner\APPLIC~1\ CyberLink
[08/18/2008|08:25] C:\DOCUME~1\Owner\APPLIC~1\ DivX
[10/06/2008|01:51] C:\DOCUME~1\Owner\APPLIC~1\ Google
[09/16/2007|07:40] C:\DOCUME~1\Owner\APPLIC~1\ Identities
[03/02/2008|10:53] C:\DOCUME~1\Owner\APPLIC~1\ InstallShield
[11/13/2007|07:40] C:\DOCUME~1\Owner\APPLIC~1\ InterTrust
[11/29/2008|11:06] C:\DOCUME~1\Owner\APPLIC~1\ iWin
[10/24/2007|07:17] C:\DOCUME~1\Owner\APPLIC~1\ Leadertech
[09/18/2007|08:36] C:\DOCUME~1\Owner\APPLIC~1\ Macromedia
[11/20/2008|09:36] C:\DOCUME~1\Owner\APPLIC~1\ Malwarebytes
[11/01/2008|12:08] C:\DOCUME~1\Owner\APPLIC~1\ Microsoft
[08/26/2008|07:27] C:\DOCUME~1\Owner\APPLIC~1\ Mozilla
[11/11/2008|08:41] C:\DOCUME~1\Owner\APPLIC~1\ Skype
[11/11/2008|08:38] C:\DOCUME~1\Owner\APPLIC~1\ skypePM
[10/01/2008|12:14] C:\DOCUME~1\Owner\APPLIC~1\ SmartDraw
[10/24/2007|07:17] C:\DOCUME~1\Owner\APPLIC~1\ Sonic
[11/29/2008|10:14] C:\DOCUME~1\Owner\APPLIC~1\ SpinTop
[11/23/2008|03:54] C:\DOCUME~1\Owner\APPLIC~1\ SpywareStop
[11/27/2008|10:08] C:\DOCUME~1\Owner\APPLIC~1\ Sun
[04/13/2008|07:23] C:\DOCUME~1\Owner\APPLIC~1\ Symantec
[01/09/2008|02:15] C:\DOCUME~1\Owner\APPLIC~1\ U3

——————–\\ Scheduled Tasks located in C:\WINDOWS\Tasks

[12/03/2008 06:47 PM][–a——] C:\WINDOWS\tasks\Spybot - Search & Destroy - Scheduled Task.job
[12/01/2008 01:39 PM][–a——] C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[12/01/2008 08:04 PM][–a——] C:\WINDOWS\tasks\Norton Internet Security - Run Full System Scan - Owner.job
[12/03/2008 08:15 AM][–ah—–] C:\WINDOWS\tasks\SA.DAT
[07/16/2003 01:36 PM][-r-h—–] C:\WINDOWS\tasks\desktop.ini

——————–\\ Listing Folders in C:\Program Files

[09/11/2008|08:51] C:\Program Files\ AC3Filter
[08/07/2008|07:53] C:\Program Files\ Adobe
[09/11/2008|07:06] C:\Program Files\ Apple Software Update
[10/20/2008|03:08] C:\Program Files\ bible
[12/07/2007|07:44] C:\Program Files\ BitTorrent
[09/17/2007|09:55] C:\Program Files\ Broadcom
[09/18/2007|07:47] C:\Program Files\ CCleaner
[12/01/2008|09:28] C:\Program Files\ Common Files
[09/16/2007|07:18] C:\Program Files\ ComPlus Applications
[09/18/2007|08:37] C:\Program Files\ Crawler
[11/25/2007|05:52] C:\Program Files\ Cucusoft
[09/16/2007|08:36] C:\Program Files\ CyberLink
[09/18/2007|07:44] C:\Program Files\ Dell
[11/20/2008|06:35] C:\Program Files\ DivX
[07/29/2008|08:22] C:\Program Files\ Driver Files
[12/07/2007|09:28] C:\Program Files\ FairUse Wizard 2
[09/29/2008|02:57] C:\Program Files\ Firstclass
[10/06/2008|01:46] C:\Program Files\ Google
[11/25/2007|06:02] C:\Program Files\ ImTOO
[09/29/2008|02:57] C:\Program Files\ InstallShield Installation Information
[09/16/2007|10:39] C:\Program Files\ Intel
[10/15/2008|11:10] C:\Program Files\ Internet Explorer
[11/03/2008|01:12] C:\Program Files\ iPod
[11/03/2008|01:13] C:\Program Files\ iTunes
[12/03/2008|08:26] C:\Program Files\ Java
[11/28/2008|12:10] C:\Program Files\ Malwarebytes' Anti-Malware
[09/17/2008|11:40] C:\Program Files\ messenger
[09/17/2007|07:44] C:\Program Files\ Microsoft ActiveSync
[09/16/2007|07:29] C:\Program Files\ microsoft frontpage
[09/17/2007|07:44] C:\Program Files\ Microsoft Office
[09/17/2007|11:01] C:\Program Files\ Microsoft Picture It! 9
[09/17/2007|01:46] C:\Program Files\ Microsoft Plus! Digital Media Edition
[08/12/2008|03:47] C:\Program Files\ Microsoft Silverlight
[09/17/2007|07:46] C:\Program Files\ Microsoft Works
[09/17/2007|07:37] C:\Program Files\ Microsoft Works Suite 2004
[09/21/2007|06:36] C:\Program Files\ MostFun
[09/17/2008|11:26] C:\Program Files\ Movie Maker
[12/03/2008|07:04] C:\Program Files\ Mozilla Firefox
[09/16/2007|07:17] C:\Program Files\ MSN
[09/16/2007|07:17] C:\Program Files\ MSN Gaming Zone
[09/17/2008|11:18] C:\Program Files\ NetMeeting
[04/13/2008|07:20] C:\Program Files\ Norton Internet Security
[09/18/2007|08:37] C:\Program Files\ Oberon Media
[09/16/2007|07:20] C:\Program Files\ Online Services
[09/17/2008|11:18] C:\Program Files\ Outlook Express
[08/03/2008|11:10] C:\Program Files\ PCFriendly
[09/11/2008|07:14] C:\Program Files\ QuickTime
[09/17/2007|09:25] C:\Program Files\ SigmaTel
[08/18/2008|08:50] C:\Program Files\ Skype
[10/13/2008|07:14] C:\Program Files\ SmartDraw 7
[09/16/2007|08:42] C:\Program Files\ Sonic
[11/23/2008|06:25] C:\Program Files\ Spybot - Search & Destroy
[08/23/2008|05:41] C:\Program Files\ Symantec
[09/17/2007|09:44] C:\Program Files\ Synaptics
[12/07/2007|09:28] C:\Program Files\ Total Video Converter
[09/14/2008|09:43] C:\Program Files\ TP-LINK
[11/20/2008|11:23] C:\Program Files\ Trend Micro
[09/16/2007|07:40] C:\Program Files\ Uninstall Information
[09/17/2008|11:28] C:\Program Files\ Windows Media Player
[09/17/2008|11:18] C:\Program Files\ Windows NT
[04/13/2008|07:05] C:\Program Files\ Windows Sidebar
[09/16/2007|10:21] C:\Program Files\ WindowsUpdate
[09/16/2007|07:29] C:\Program Files\ xerox
[09/18/2007|08:39] C:\Program Files\ Yahoo! Games

——————–\\ Listing Folders in C:\Program Files\Common Files

[08/07/2008|07:49] C:\Program Files\Common Files\ Adobe
[08/07/2008|07:51] C:\Program Files\Common Files\ Adobe AIR
[09/11/2008|07:12] C:\Program Files\Common Files\ Apple
[09/17/2007|07:44] C:\Program Files\Common Files\ Designer
[09/17/2007|09:54] C:\Program Files\Common Files\ InstallShield
[12/02/2008|10:32] C:\Program Files\Common Files\ Microsoft Shared
[09/16/2007|07:18] C:\Program Files\Common Files\ MSSoap
[09/16/2007|11:54] C:\Program Files\Common Files\ ODBC
[09/16/2007|07:19] C:\Program Files\Common Files\ Services
[08/18/2008|08:50] C:\Program Files\Common Files\ Skype
[09/16/2007|08:42] C:\Program Files\Common Files\ Sonic
[09/16/2007|11:54] C:\Program Files\Common Files\ SpeechEngines
[09/16/2007|08:41] C:\Program Files\Common Files\ SureThing Shared
[12/03/2008|09:18] C:\Program Files\Common Files\ Symantec Shared
[09/17/2008|11:18] C:\Program Files\Common Files\ System

——————–\\ Process

( 38 Processes )

… OK !

——————–\\ Searching with S_Lop

No Lop folder found !

——————–\\ Searching for Lop Files - Folders

No Lop folder found !

——————–\\ Searching within the Registry

….. OK !

——————–\\ Checking the Hosts file

Hosts file CLEAN


——————–\\ Searching for hidden files with Catchme

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-03 21:41:58
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes …
scanning hidden files …
scan completed successfully
hidden processes: 0
hidden files: 0

——————–\\ Searching for other infections


No other infections found !

[F:938][D:16]-> C:\DOCUME~1\Owner\LOCALS~1\Temp
[F:2][D:0]-> C:\DOCUME~1\Owner\Cookies
[F:4][D:1]-> C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\content.IE5

1 - "C:\Lop SD\LopR_1.txt" - Wed 12/03/2008|21:48 - Option : [1]

——————–\\ Scan completed at 21:48:15
Post #13
waynogood93,

Ah ha - Please:

  • Click Start, then Settings, then click Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, Remove SpywareStop
It is a Rogue program. (see here.)

Then please update malwarebytes and run a new scan. (please post me the report)

Also, please post me a new HijackThis log.

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