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Spyware / Malware / Virus Removal

Programs are not starting up.

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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This is my HJT log.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:28:58 PM, on 11/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Airlink101\AWLL3028\RtWLan.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\MsiExec.exe
C:\WINDOWS\system32\MsiExec.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…arm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…arm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…arm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…arm1=seconduser
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://shop.trendmicro.com/tmasy/eol.html?…=680,HEIGHT=470
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\twext.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AOL Search Enhancement - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {D0943516-5076-4020-A3B5-AEFAF26AB263} - (no file)
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [933fab27] rundll32.exe "C:\WINDOWS\ff56f011.dll",e
O4 - HKLM\..\Run: [Axivugeyajofo] rundll32.exe "C:\WINDOWS\874f35cf.dat",e
O4 - HKLM\..\Run: [HPHUPD08] C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Airlink101 USB Wireless Configuration Utility.lnk = C:\Program Files\Airlink101\AWLL3028\RtWLan.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\sslaunch.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

–
End of file - 13260 bytes
Run - ATF Cleaner instructions here.

—————-


Then download Malwarebytes' Anti-Malware to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location and post it here. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
I did all the steps up to "Show Results to view the results". (It said it found around "230" infected files. But then, my computer just turned its self off. I received an error message saying that Windows XP was missing a file and could not run. I went to my recovery system and gained most of my information but a lot of my Word files are missing a long with a couple other documents. I don't really mind not recovering my Word documents since they were pretty old and I didn't need them. What do you suggest I do to prevent this from happening again? (Should I do what you told me earlier?)
Can I see the log from MBAM The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
There were no logs present. There was also no link to the logs like you said they were. I received these two errors when trying to run the program. Run-time error "0" ————– Run-time error "440" Automation Error I'm going to try to reinstall the Program and run the scan again. Edit: Here's the Log. Malwarebytes' Anti-Malware 1.30 Database version: 1401 Windows 5.1.2600 Service Pack 2 11/16/2008 12:02:50 AM mbam-log-2008-11-16 (00-02-50).txt Scan type: Full Scan (C:\|D:\|) Objects scanned: 182789 Time elapsed: 1 hour(s), 25 minute(s), 37 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 7 Files Infected: 37 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\Program Files\webHancer (Adware.Webhancer) -> Quarantined and deleted successfully. C:\Program Files\webHancer\Programs (Adware.Webhancer) -> Quarantined and deleted successfully. C:\Program Files\WinBudget (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\GetModule (Trojan.Agent) -> Quarantined and deleted successfully. C:\Program Files\Microsoft Common (Trojan.Agent) -> Quarantined and deleted successfully. C:\Program Files\XP_AntiSpyware (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully. Files Infected: C:\WINDOWS\ff56f011.dll (Trojan.Downloader) -> Quarantined and deleted successfully. C:\WINDOWS\b0f842.dll (Trojan.Downloader) -> Quarantined and deleted successfully. C:\WINDOWS\browser.exe (Worm.Autorun) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\UERS_9999_N91S2507NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\UWAS6_0001_N91M1508NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\UWAS7_0001_N91M1112NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\VideoEggPublisher.exe (Malware.Tool) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.1\UERS_9999_N91S2507NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.1\UWAS6_0001_N91M1508NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.1\UWAS7_0001_N91M1112NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.2\UERS_9999_N91S2507NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.2\UWAS6_0001_N91M1508NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.2\UWAS7_0001_N91M1112NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.3\UERS_9999_N91S2507NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.3\UWAS7_0001_N91M1112NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.4\UERS_9999_N91S2507NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.4\UWAS7_0001_N91M1112NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.5\UWAS7_0001_N91M1112NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.6\UWAS7_0001_N91M1112NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\WINDOWS\Downloaded Program Files\CONFLICT.7\UWAS7_0001_N91M1112NetInstaller.exe (Rogue.Installer) -> Quarantined and deleted successfully. C:\Program Files\webHancer\Programs\license.txt (Adware.Webhancer) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin\carp**.1165296438.old (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin\carp**.1166076130.old (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin\carp**.1166559928.old (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin\carp**.1166567256.old (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin\carp**.1168147251.old (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin\carp**.1168405063.old (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin\matrix.dll (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin\matrix.dll.1166076129.old (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin\matrix.dll.1166559928.old (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin\matrix.dll.1166567255.old (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin\matrix.dll.1168147251.old (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\WinBudget\bin\matrix.dll.1168405062.old (Adware.AdMedia) -> Quarantined and deleted successfully. C:\Program Files\GetModule\dicik.gz (Trojan.Agent) -> Quarantined and deleted successfully. C:\Program Files\GetModule\kwdik.gz (Trojan.Agent) -> Quarantined and deleted successfully. C:\Program Files\Microsoft Common\wuauclt.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\RECYCLER\ADAPT_Installer.exe (Heuristics.Malware) -> Quarantined and deleted successfully.
Download ComboFix from Here or Here to your Desktop.

In the event you already have Combofix, this is a new version that I need you to download.
It must be saved directly to your desktop.



1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan.
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Remember to re enable the protection again afterwards before connecting to the net


2. Now double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review


Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze.
ComboFix 08-11-18.03 - Compaq_Owner 2008-11-18 18:45:42.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.174 [GMT -8:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Windows Media\10.0\WMSDKNSD.XML
c:\documents and settings\LocalService\Application Data\twain_32
c:\documents and settings\NetworkService\Application Data\twain_32
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.53
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\popup.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\textfield.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\upgrade_lines.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowdown_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowdown_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowdown_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowup_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowup_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowup_c.png
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c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\notes\music_boost_d.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\notes\music_boost_e.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\notes\music_boost_f.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\tablenumber_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\tablenumber_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\traynumber.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\tutorialarrow.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\tutorialbox.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\ui_base.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\ui_hand.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\ui_timer_off.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\ui_timer_on.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgradeanim.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_bench_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_bench_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_bench_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_drink_station1_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_drink_station1_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_drink_station1_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_luxury_bench_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_luxury_bench_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_luxury_bench_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_oven_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_oven_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_oven_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_podium_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_podium_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_podium_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_powerbars_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_powerbars_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_powerbars_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_radio_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_radio_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_radio_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_stereo_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_stereo_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_stereo_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_table_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_table_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_table_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\upsell\dd1.jpg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\upsell\dd2.jpg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\upsell\dd3.jpg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\upsell\dd4.jpg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\dinerdash2.exe
.
—- Previous Run ——-
.
C:\WA6P
c:\windows\Downloaded Program Files\setup.inf
c:\windows\IE4 Error Log.txt
c:\windows\wiaservv.log
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2008-10-19 to 2008-11-19 )))))))))))))))))))))))))))))))
.

2008-11-18 17:23 . 2008-11-18 17:23 d——– c:\program files\Sun
2008-11-18 17:22 . 2008-06-10 02:32 73,728 –a—— c:\windows\system32\javacpl.cpl
2008-11-17 09:00 . 2008-11-17 09:00 d——– c:\documents and settings\Compaq_Owner\Application Data\Template
2008-11-17 09:00 . 2008-11-17 09:00 142 –a—— c:\documents and settings\Compaq_Owner\Application Data\wklnhst.dat
2008-11-17 08:46 . 2008-11-17 08:46 d——– c:\documents and settings\LocalService\Application Data\Symantec
2008-11-16 22:26 . 2008-11-16 22:33 d——– c:\documents and settings\Compaq_Owner\Application Data\AdobeUM
2008-11-15 22:35 . 2008-11-15 22:35 d——– c:\documents and settings\Compaq_Owner\Application Data\Malwarebytes
2008-11-15 22:35 . 2008-10-22 16:10 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2008-11-15 22:35 . 2008-10-22 16:10 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2008-11-14 21:11 . 2008-11-18 17:08 d——– c:\documents and settings\Compaq_Owner\Application Data\gtk-2.0
2008-11-14 21:11 . 2008-11-14 21:11 d——– c:\documents and settings\Compaq_Owner\.thumbnails
2008-11-14 19:51 . 2008-11-18 17:11 d——– c:\documents and settings\Compaq_Owner\.gimp-2.6
2008-11-14 19:51 . 2008-11-14 19:51 d——– c:\documents and settings\Compaq_Owner\.gegl-0.0
2008-11-13 23:35 . 2004-08-03 23:01 25,856 –a—— c:\windows\system32\drivers\usbprint.sys
2008-11-13 23:35 . 2004-08-03 23:01 25,856 –a—— c:\windows\system32\dllcache\usbprint.sys
2008-11-13 23:24 . 2008-11-13 23:24 d——– c:\documents and settings\Compaq_Owner\Application Data\acccore
2008-11-13 23:22 . 2008-11-13 23:24 d——– c:\program files\AIM6
2008-11-13 19:46 . 2007-05-18 13:48 238,208 -ra—— c:\windows\system32\drivers\RTL8187B.sys
2008-11-13 19:01 . 2004-08-04 04:00 221,184 –a—— c:\windows\system32\wmpns.dll
2008-11-13 19:00 . 2005-07-26 08:21 d——– c:\documents and settings\Compaq_Owner\WINDOWS
2008-11-13 19:00 . 2008-11-16 13:03 d——– c:\documents and settings\Compaq_Owner\Application Data\Symantec
2008-11-13 19:00 . 2005-07-26 08:35 d——– c:\documents and settings\Compaq_Owner\Application Data\SampleView
2008-11-13 19:00 . 2005-07-26 08:39 d——– c:\documents and settings\Compaq_Owner\Application Data\InterMute
2008-11-13 19:00 . 2005-07-26 08:21 d——– c:\documents and settings\Compaq_Owner\Application Data\Apple Computer
2008-11-13 19:00 . 2008-11-18 17:11 d——– c:\documents and settings\Compaq_Owner
2008-11-13 19:00 . 2003-09-12 11:13 98,304 –a—— c:\windows\system32\ps2.EXE
2008-11-13 19:00 . 2008-11-13 19:00 1,857 -rahs—- c:\windows\system32\drivers\103C_HP_CPC_PU166AV-ABA SR1010Z NA530_YC_0Pres_QMXG529_E53NAheRED5_47_ISalmon_SASUSTek Computer INC._V1.04_B3.12_T050420_WXH2_L409_M448_J160_7AMD_8Sempron_91.81_#050730_N103909
00_Z11C1048C_G10396330.MRK
2008-11-13 18:59 . 2005-07-26 08:21 d——– c:\windows\system32\config\systemprofile\WINDOWS
2008-11-13 18:34 . 2008-11-13 23:35 dr-hs—- c:\windows\system32\dllcache
2008-11-13 18:02 . 2008-11-13 18:08 d——– c:\documents and settings\YellowBus\.gimp-2.6
2008-11-13 18:02 . 2008-11-13 18:02 d——– c:\documents and settings\YellowBus\.gegl-0.0
2008-11-13 17:22 . 2008-11-16 00:01 d——– c:\program files\Malwarebytes' Anti-Malware
2008-11-13 17:22 . 2008-11-13 17:22 d——– c:\documents and settings\YellowBus\Application Data\Malwarebytes
2008-11-13 17:22 . 2008-11-13 17:22 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2008-11-11 18:32 . 2008-11-11 18:33 d——– c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-11-11 14:18 . 2008-11-11 14:18 d——– c:\program files\ERUNT
2008-11-11 12:26 . 2008-11-11 12:26 d——– c:\program files\Bonjour
2008-11-11 10:47 . 2008-11-11 10:47 262 –a—— c:\windows\wininit.ini
2008-11-11 08:00 . 2008-11-11 08:00 d——– c:\program files\File Scanner Library (Spybot - Search & Destroy)
2008-11-04 20:22 . 2008-11-04 20:22 d——– c:\program files\Common Files\Software Update Utility
2008-11-04 20:22 . 2008-11-04 20:22 d——– c:\program files\AIM Search
2008-11-03 21:25 . 2008-11-03 21:25 d——– c:\program files\Common Files\HP
2008-11-03 21:25 . 2008-11-03 21:25 d——– c:\documents and settings\All Users\Application Data\HP
2008-11-03 21:01 . 2008-11-03 21:25 d——– c:\program files\HP
2008-11-03 20:33 . 2008-11-03 20:33 d——– c:\documents and settings\YellowBus\Application Data\HP
2008-11-03 20:33 . 2008-11-03 21:26 81,111 –a—— c:\windows\HPHins08.dat
2008-11-03 20:33 . 2005-06-01 08:24 4,011 ——— c:\windows\hphmdl08.dat
2008-11-03 19:14 . 2008-11-03 19:14 270,336 –a—— c:\windows\874f35cf.dat
2008-11-02 23:01 . 2008-11-02 23:01 d——– c:\documents and settings\YellowBus\Application Data\AdobeUM
2008-10-28 18:13 . 2008-10-28 18:13 d——– c:\documents and settings\YellowBus\Application Data\Ahead
2008-10-27 17:33 . 2008-10-27 17:33 d——– c:\documents and settings\YellowBus\Application Data\acccore
2008-10-27 17:25 . 2008-10-27 17:25 d—s—- c:\documents and settings\YellowBus\UserData
2008-10-27 17:16 . 2005-07-26 08:21 d——– c:\documents and settings\YellowBus\WINDOWS
2008-10-27 17:16 . 2008-10-27 17:25 d——– c:\documents and settings\YellowBus\Application Data\Symantec
2008-10-27 17:16 . 2005-07-26 08:35 d——– c:\documents and settings\YellowBus\Application Data\SampleView
2008-10-27 17:16 . 2005-07-26 08:39 d——– c:\documents and settings\YellowBus\Application Data\InterMute
2008-10-27 17:16 . 2008-11-11 13:12 d——– c:\documents and settings\YellowBus\Application Data\Apple Computer
2008-10-27 17:16 . 2008-11-13 18:02 d——– c:\documents and settings\YellowBus
2008-10-25 12:50 . 2008-10-25 12:51 d——– c:\program files\Norton PC Checkup

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-19 02:41 ——— d—–w c:\program files\Common Files\Symantec Shared
2008-11-19 01:22 ——— d—–w c:\program files\Java
2008-11-17 21:11 ——— d—–w c:\program files\Norton Internet Security
2008-11-17 01:50 ——— d—–w c:\program files\Symantec
2008-11-14 07:24 ——— d—–w c:\program files\Viewpoint
2008-11-14 07:24 ——— d—–w c:\documents and settings\All Users\Application Data\Viewpoint
2008-11-14 07:23 ——— d—–w c:\program files\Common Files\AOL
2008-11-14 03:02 ——— d—–w c:\program files\Easy Internet signup
2008-11-14 01:51 ——— d—–w c:\documents and settings\All Users\Application Data\DVD Shrink
2008-11-11 20:24 ——— d—–w c:\program files\Common Files\Apple
2008-11-11 20:23 ——— d—–w c:\program files\Apple Software Update
2008-11-11 18:48 ——— d—–w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-11 16:08 ——— d—–w c:\program files\Spybot - Search & Destroy
2008-11-05 04:21 ——— d—–w c:\documents and settings\All Users\Application Data\AOL
2008-10-13 04:52 ——— d—–w c:\program files\LimeWire
2008-10-13 00:03 16,393 —-a-w c:\documents and settings\All Users\Application Data\pubufa.bin
2008-10-09 22:26 ——— d—–w c:\program files\Gimp-2.0
2007-01-21 20:31 6,064 —-a-w c:\documents and settings\All Users\Application Data\ypinfo.bin
2002-10-04 22:09 204,800 —-a-w c:\windows\inf\FXPlugin.dll
2005-08-04 05:46 22 –sha-w c:\windows\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((((((((((( AWF ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
—-a-w 253,952 2004-10-14 13:54:32 c:\hp\drivers\hplsbwatcher\bak\lsburnwatcher.exe
—-a-w 253,952 2004-10-14 20:54:32 c:\hp\drivers\hplsbwatcher\LSBurnWatcher.exe

—-a-w 212,992 2005-02-26 00:28:03 c:\program files\Ahead\Nero PhotoShow\data\Xtras\bak\mssysmgr.exe

—-a-w 368,706 2002-09-11 04:26:26 c:\program files\BroadJump\Client Foundation\bak\CFD.exe

—-a-w 94,208 2005-09-27 01:30:18 c:\program files\Common Files\Ahead\Lib\bak\NMBgMonitor.exe

—-a-w 180,269 2005-07-26 09:12:35 c:\program files\Common Files\Real\Update_OB\bak\realsched.exe
—-a-w 180,269 2005-07-26 16:12:35 c:\program files\Common Files\Real\Update_OB\realsched.exe

—-a-w 58,992 2005-07-15 04:16:00 c:\program files\Common Files\Symantec Shared\bak\ccApp.exe
—-a-w 58,984 2007-01-10 01:32:02 c:\program files\Common Files\Symantec Shared\CCAPP.EXE

—-a-w 258,048 2005-03-29 06:13:31 c:\program files\Creative\Shared Files\bak\CamTray.exe

—-a-w 120,320 2006-09-11 03:20:47 c:\program files\Google\Google Desktop Search\bak\GoogleDesktop.exe

—-a-w 155,896 2006-09-16 02:08:03 c:\program files\Google\GoogleToolbarNotifier\1.0.720.3640\bak\GoogleToolbarNotifier.exe

—-a-w 245,760 2005-02-25 22:34:02 c:\program files\Hewlett-Packard\HP Boot Optimizer\bak\HPBootOp.exe
—-a-w 245,760 2005-02-26 05:34:02 c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe

—-a-w 278,528 2005-10-18 18:58:54 c:\program files\iTunes\bak\iTunesHelper.exe
—-a-w 278,528 2004-10-14 06:04:14 c:\program files\iTunes\iTunesHelper.exe

—-a-w 335,872 2005-10-28 18:08:31 c:\program files\Picasa2\bak\PicasaMediaDetector.exe

—-a-w 155,648 2005-10-29 15:57:10 c:\program files\QuickTime\bak\qttask.exe
—-a-w 98,304 2005-07-26 16:21:02 c:\program files\QuickTime\qttask.exe

—-a-w 380,928 2003-12-10 11:52:40 c:\program files\SBC Self Support Tool\SmartBridge\bak\MotiveSB.exe

—-a-w 100,056 2005-08-21 15:24:34 c:\program files\SymNetDrv\bak\SNDMon.exe
—-a-w 100,056 2008-11-17 01:49:26 c:\program files\SymNetDrv\SNDMon.exe

—-a-w 57,344 2003-07-11 20:51:16 c:\program files\Yahoo!\browser\bak\ybrwicon.exe
—-a-w 129,536 2006-07-22 00:19:46 c:\program files\Yahoo!\browser\ybrwicon.exe

—-a-w 4,534,272 2006-06-19 01:46:32 c:\program files\Yahoo!\Messenger\bak\YAHOOM~1.EXE

.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]
"Aim6"="" [N/A]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 58984]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-02-25 245760]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-14 253952]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2005-07-26 180269]
"Symantec NetDriver Monitor"="c:\progra~1\SYMNET~1\SNDMon.exe" [2008-11-16 100056]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"SiSPower"="SiSPower.dll" [2005-01-04 c:\windows\system32\SiSPower.dll]

c:\documents and settings\YellowBus\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
Airlink101 USB Wireless Configuration Utility.lnk - c:\program files\Airlink101\AWLL3028\RtWLan.exe [2008-08-20 811008]
AT&T Self Support Tool.lnk - c:\program files\SBC Self Support Tool\bin\matcli.exe [2005-07-29 217088]
Compaq Connections.lnk - c:\program files\Compaq Connections\6750491\Program\Compaq Connections.exe [2005-07-26 45056]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-05-11 282624]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
SpySubtract.lnk - c:\program files\InterMute\SpySubtract\sslaunch.exe [2005-07-26 73728]
Status Monitor.lnk - c:\program files\Brother\Brmfcmon\BrMfcWnd.exe [2007-03-04 819200]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"=

R2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" [2008-11-13 24652]
R3 RTL8187B;Airlink101 802.11g USB 2.0 Adapter;c:\windows\system32\DRIVERS\RTL8187B.sys [2008-11-13 238208]
.
Contents of the 'Scheduled Tasks' folder

2008-11-11 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2008-11-14 c:\windows\Tasks\At1.job
- c:\program files\norton pc checkup\pc_checkup.exe [2008-06-29 13:50]

2008-11-15 c:\windows\Tasks\At2.job
- c:\program files\norton pc checkup\pc_checkup.exe [2008-06-29 13:50]

2008-11-14 c:\windows\Tasks\Easy Internet Sign-up.job
- c:\program files\Easy Internet signup\HPSdpApp.exe [2005-03-03 17:04]
.
- - - - ORPHANS REMOVED - - - -

ShellExecuteHooks-{FA010552-4A27-4cb1-A1BB-3E2D697F1639} - (no file)


.
——- Supplementary Scan ——-
.
FireFox -: Profile - c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\m295pyqe.default\
FF -: plugin - c:\program files\Adobe\Acrobat 6.0\Reader\browser\nppdf32.dll
FF -: plugin - c:\program files\Java\jre1.5.0\bin\NPJava11.dll
FF -: plugin - c:\program files\Java\jre1.5.0\bin\NPJava12.dll
FF -: plugin - c:\program files\Java\jre1.5.0\bin\NPJava13.dll
FF -: plugin - c:\program files\Java\jre1.5.0\bin\NPJava14.dll
FF -: plugin - c:\program files\Java\jre1.5.0\bin\NPJava32.dll
FF -: plugin - c:\program files\Java\jre1.5.0\bin\NPJPI150.dll
FF -: plugin - c:\program files\Java\jre1.5.0\bin\NPOJI610.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npdnu.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npOGAPlugin.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF -: plugin - c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-18 18:50:51
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-11-18 18:53:31
ComboFix-quarantined-files.txt 2008-11-19 02:53:23

Pre-Run: 31,676,616,704 bytes free
Post-Run: 32,418,295,808 bytes free

496
____________________________________________________________








Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:55:39 PM, on 11/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Airlink101\AWLL3028\RtWLan.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {D0943516-5076-4020-A3B5-AEFAF26AB263} - (no file)
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Airlink101 USB Wireless Configuration Utility.lnk = C:\Program Files\Airlink101\AWLL3028\RtWLan.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\sslaunch.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~2.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

–
End of file - 9324 bytes
I'd like to see an Uninstall List. Please open up HijackThis. Click on Open the Misc Tools section button Click on Open Uninstall Manager Click on Save A notepad document will open with a list of your installed programs. Please copy that into your reply.
Adobe Acrobat - Reader 6.0.2 Update Adobe Flash Player 10 Plugin Adobe Reader 6.0.1 Agere Systems PCI Soft Modem AIM 6 Apple Mobile Device Support Apple Software Update Bonjour CC_ccProxyExt ccCommon ccPxyCore Compaq Connections Compaq Organize Easy Internet Sign-up Google Toolbar for Internet Explorer Help and Support Additions HijackThis 2.0.2 HP Boot Optimizer InterVideo WinDVD Player J2SE Runtime Environment 5.0 Java™ 6 Update 7 KBD LiveReg (Symantec Corporation) LiveUpdate 3.0 (Symantec Corporation) Malwarebytes' Anti-Malware Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft Office Standard Edition 2003 Microsoft Office XP Professional with FrontPage Microsoft Plus! Dancer LE Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft Works MSRedist Norton AntiSpam Norton AntiVirus 2005 Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security 2005 (Symantec Corporation) Norton Security Center Norton WMI Update Norton WMI Update OpenOffice.org Installer 1.0 PC-Doctor for Windows PS2 Python 2.2 pywin32 extensions (build 203) Python 2.2.3 QuickTime RealPlayer Remove Adobe Photoshop Album 2.0 Starter Edition installer Remove Microsoft Money 2005 installer Remove Quicken New User Edition installer Remove WeatherBug installer SiS VGA Utilities Sonic Express Labeler Sonic MyDVD Plus Sonic RecordNow Audio Sonic RecordNow Copy Sonic RecordNow Data Sonic Update Manager SPBBC SpySubtract SymNet Tradewinds from Compaq (remove only) Viewpoint Media Player Windows Media Format Runtime Windows Media Player 10 Windows XP Hotfix - KB867282 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB883667 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB887742 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888239 Windows XP Hotfix - KB890175 Windows XP Hotfix - KB891781
In add and remove programs remove
J2SE Runtime Environment 5.0
Java™ 6 Update 7
PC-Doctor for Windows
SpySubtract
Viewpoint Media Player

Be sure to keep SunJava, updated
It is important to remove older versions as these are the ones with the holes in them.

Download Newest >>>> http://www.java.com/en/download/index.jsp
Once installed you can test to see that it is in fact installed >>>>
Sun Java Test

I really wouldn't run other spyware programs with Norton

Reboot also please describe how your computer behaves at the moment.

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