[Resolved] "Erratic connection" TomK please continue

centaurcoach Topic Starter

Post #1November 3, 2008, 1:25 PM UTC

My connection problem was caused by a surge protector I was running my cable through. Apparently this interferes with the digital signal.

Here is the log from OTMoveIt.

========== PROCESSES ==========
Process explorer.exe killed successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\DOCUME~1\JEFFHE~1\Desktop\downloads\(Crack) quicken 2008 by CORE [Techno] moved successfully.
C:\DOCUME~1\JEFFHE~1\Desktop\downloads\(Crack) quicken 2008 by CORE [Techno].zip moved successfully.
C:\DOCUME~1\JEFFHE~1\Desktop\downloads\Quicken Deluxe 2007 crack0.exe moved successfully.
C:\DOCUME~1\JEFFHE~1\Desktop\downloads\Quicken_Premier_2008(crack)\Quicken_Premier_2008(crack) moved successfully.
C:\DOCUME~1\JEFFHE~1\Desktop\downloads\Quicken_Premier_2008(crack) moved successfully.
C:\DOCUME~1\JEFFHE~1\Desktop\downloads\Quicken_Premier_2008(crack).zip moved successfully.
File/Folder C:\DOCUME~1\JEFFHE~1\Desktop\downloads\(Crack) quicken 2008 by CORE [Techno]\Setup.exe not found.
File/Folder C:\DOCUME~1\JEFFHE~1\Desktop\downloads\Quicken_Premier_2008(crack)\Quicken_Premier_2008(crack) not found.
File/Folder C:\DOCUME~1\JEFFHE~1\Desktop\downloads\Quicken_Premier_2008(crack)\Quicken_Premier_2008(crack)\Quicken_Premier_2008(crack).data not found.
C:\DOCUME~1\JEFFHE~1\My Documents\Downloads\PowerISO.v4.1.Incl.Keymaker-AGAiN\Keygen.exe moved successfully.
D:\downloads\Commune-ications\Install_AIM.exe moved successfully.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\JEFFHE~1\LOCALS~1\Temp\fb_2028.lck scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\JEFFHE~1\LOCALS~1\Temp\~DF181A.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\JEFFHE~1\LOCALS~1\Temp\~DF21DF.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\JEFFHE~1\LOCALS~1\Temp\~DF6EFA.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
Local Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\fb_1776.lck scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcafee_qL7no1q5bmOaKVO scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcafee_x0ERvNBVQfg6vDb scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_1d7a98bfHO9HL40 scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_B7aKCfBFyRGd6oa scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_f52cY5kBqdHWnZW scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_htdmYAsujURncdw scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_Kvuxd1lpgvCl8fG scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_6d0.dat scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_a04.dat scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\WFV2D7.tmp scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
FireFox cache emptied.
Temp folders emptied.
Explorer started successfully

OTMoveIt3 by OldTimer - Version 1.0.7.0 log created on 11032008_075920

Files moved on Reboot…
File C:\DOCUME~1\JEFFHE~1\LOCALS~1\Temp\fb_2028.lck not found!
C:\DOCUME~1\JEFFHE~1\LOCALS~1\Temp\~DF181A.tmp moved successfully.
C:\DOCUME~1\JEFFHE~1\LOCALS~1\Temp\~DF21DF.tmp moved successfully.
C:\DOCUME~1\JEFFHE~1\LOCALS~1\Temp\~DF6EFA.tmp moved successfully.
File C:\WINDOWS\temp\fb_1776.lck not found!
File C:\WINDOWS\temp\mcafee_qL7no1q5bmOaKVO not found!
File C:\WINDOWS\temp\mcafee_x0ERvNBVQfg6vDb not found!
File C:\WINDOWS\temp\mcmsc_1d7a98bfHO9HL40 not found!
File C:\WINDOWS\temp\mcmsc_B7aKCfBFyRGd6oa not found!
File C:\WINDOWS\temp\mcmsc_f52cY5kBqdHWnZW not found!
C:\WINDOWS\temp\mcmsc_htdmYAsujURncdw moved successfully.
File C:\WINDOWS\temp\mcmsc_Kvuxd1lpgvCl8fG not found!
File C:\WINDOWS\temp\Perflib_Perfdata_6d0.dat not found!
C:\WINDOWS\temp\Perflib_Perfdata_a04.dat moved successfully.
File C:\WINDOWS\temp\WFV2D7.tmp not found!

NEW HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:23:37 AM, on 11/3/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\LAUNCH~1\launchit.exe
C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\eFax Messenger 4.1\J2GTray.exe
C:\Program Files\Network Associates\PGPNT\PGPTray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.wikipedia.org/wiki/Main_page
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.wikipedia.org/wiki/Main_Page
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LaunchIt NOW!] C:\PROGRA~1\LAUNCH~1\launchit.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: eFax 4.1.lnk = C:\Program Files\eFax Messenger 4.1\J2GTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PGPtray.lnk = C:\Program Files\Network Associates\PGPNT\PGPTray.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Winamp Toolbar Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - C:\WINDOWS\system32\shdocvw.dll (HKCU)
O9 - Extra 'Tools' menuitem: Show Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - C:\WINDOWS\system32\shdocvw.dll (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-03.sun.com/s/ESD5/JSCDL/jdk…ows-i586-jc.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m…,26/mcgdmgr.cab
O16 - DPF: {BEB82CC6-09F3-43EA-BEB1-97188E21035D} (FootPedalCtl Class) - http://precyse2.mttest.com/Shared/footpedal.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - http://www.adobe.com/products/acrobat/nos/gp.cab
O18 - Protocol: bw+0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: offline-8876480 - {CE8E021F-1D22-42DE-A1DE-F238E5F7B8CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Advanced WindowsCare Boost Service (AwcService) - IObit - C:\Program Files\IObit\Advanced WindowsCare 3 Beta\awcservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

–
End of file - 25562 bytes

Tomk

Post #2November 3, 2008, 7:21 PM UTC

centaurcoach,

You appear to have remnants of an old Norton (Symantec) installation.

Use the link below to see how to run the Norton Removal Tool
http://service1.symantec.com/SUPPORT/tsgen…005033108162039

With that done, Log looks good

Double click on OTMoveIt3.exe to run it.
Click on CleanUp!
When done, you will be prompted to restart your computer. Please restart your computer.

You need to create a new Clean restore point.
Click Start Menu > Run > copy and paste

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

Remove all previous Restore Points
Click Start Menu > Run > copy and paste

cleanmgr

At top, click on More Options tab. Click Clean up… button in the System Restore box. Click on Yes button. When finished, click on Cancel button to exit.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.

Make your Internet Explorer more secure - This can be done by following these simple instructions:
- From within Internet Explorer click on the Tools menu and then click on Options.
- Click once on the Security tab
- Click once on the Internet icon so it becomes highlighted.
- Click once on the Custom Level button.
- Change the Download signed ActiveX controls to Prompt
- Change the Download unsigned ActiveX controls to Disable
- Change the Initialize and script ActiveX controls not marked as safe to Disable
- Change the Installation of desktop items to Prompt
- Change the Launching programs and files in an IFRAME to Prompt
- Change the Navigate sub-frames across different domains to Prompt
- When all these settings have been made, click on the OK button.
- If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls

Keep Microsoft Windows Updated - This will ensure your computer has always the latest security updates available installed on your computer. The easiest way to do this is to turn on Automatic Updates. Do this by:

From your desktop, right-click on My Computer,
click on Properties
Select the Automatic Updates tab
Click on Automatic
Click on Apply button
Click on OK to exit.

If there are new updates to install, install them immediately, until there are no more critical updates.

Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware

Download and install the free version of WinPatrol - This program protects your computer in a variety of ways and will work well with your existing security software.
Winpatrol

Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved.

Tomk

Post #3November 10, 2008, 4:03 AM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

[Resolved] "Erratic connection" TomK please continue

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