This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] I need help! My computer is infected!

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

I have been having problems the past couple of days with error messages popping up on my screen and when I'm surfing the
web on Mozilla I have started having problems with pop ups (which were never a problem before!!) and PersonalAntispy scams
and sometimes Mozilla just crashes all together. My computer has been saying that there are trojan horse viruses on it and I try
to heal them but they keep coming back. WHAT CAN I DOOO!!!! I want to chuck this F#$@er out the window!

Thanks to anyone that can help

I also get error messages when I start up HijackThis

[external image: Posted Image]
[external image: Posted Image]

Here is my HijackThis log

Logfile of HijackThis v1.99.1
Scan saved at 11:17:02 PM, on 11/2/2008
Platform: Unknown Windows (WinNT 6.00.1905 SP1)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\Windows\system32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\PowerPanel\upssrv.exe
C:\PowerPanel\upsio.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\PSIService.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\System32\rundll32.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG7\avgvv.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…n&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\Neil\AppData\Local\Temp\efCrpOIc.dll,#1
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\Neil\AppData\Local\Temp\wvUnkKCS.dll,c
O4 - HKCU\..\Run: [681930a3] rundll32.exe "C:\Users\Neil\AppData\Local\Temp\ijhvcric.dll",b
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~4.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~4.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://dev.egloballibrary.com:2052/lib/arg…s/ebraryRdr.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files\Common Files\Pure Networks Shared\puresp3.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgwlntf - C:\Windows\SYSTEM32\avgwlntf.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\system32\bgsvcgen.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: UPS Service (CyberPowerUPS) - Cyber Power System Inc. - C:\PowerPanel\upssrv.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Unknown owner - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe" -k runservice (file missing)
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
Hi, and Welcome to WhatTheTech :)

My name is jpshortstuff. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
Before we begin, you are using an old version of HijackThis that doesn't support Vista. Please remove HijackThis from your computer and download the latest:
HijackThis version 2.0.2

You appear to have both AVG antivirus and Symantec Security Suite on your computer. It is very inadvisable to have multiple Antivirus programs on your computer as they can conflict with each other and also slow down your system. Since Symantec also appears to be your Firewall then I recommend you should get rid of AVG, but alternatively you could remove Symantec and install another Firewall. Either way, you should have one Antivirus and one Firewall.


Download ComboFix by sUBs from here or here

Note: If you already have a copy of ComboFix on your system it is essential that you delete it before downloading this copy.

**Save it to your desktop**

We need to disable one or more of your security programs so that they do not interfere with ComboFix.

Open Windows Defender.

Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.

After all of the fixes are complete it is very important that you enable Real-time Protection again.


Please open the AVG Control Center program (if you still have AVG) -> double-click on the "AVG Resident Shield" component (looks like this: [external image: Posted Image]) -> deselect the "Turn on AVG Resident Shield" checkmark and save the setting.
When you need to enable the AVG Resident Shield, ( I'll let you know when) just open the AVG Control Center program -> double-click on the "AVG Resident Shield" component -> select the "Turn on AVG Resident Shield" checkmark and save the setting.


Please disable Symantec/Norton as well if you still have it.


Double click on ComboFix.exe & follow the prompts. If you are prompted to install the Recovery Console I recommend you go ahead and hit yes.
When finished, it shall produce a log for you. Please save that log to post in your next reply along with a fresh HJT log

Notes:
  • Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  • ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
  • Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.
  • ComboFix disconnects your machine from the internet when it runs. This connection should be automatically restored when ComboFix completes its run. If ComboFix runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
I need to see another log from HijackThis.
  • Run Hijackthis.
  • Click on Open the Misc Tools section.
  • Next click on Open uninstall manager.
  • Press the Save list button.
  • Save the file to your desktop, with the default name of uninstall_list
  • Copy & Paste the entire contents of that file in your in your next post.
Thanks.
Hey jpshortstuff, thanks for the quick reply! I deleted AVG and I ran ComboFix and here is the log you asked for 3dsmax ancillary install 7-Zip 4.56 beta Activation Assistant for the 2007 Microsoft Office suites Adobe After Effects CS3 Adobe After Effects CS3 Adobe After Effects CS3 Presets Adobe Anchor Service CS3 Adobe Asset Services CS3 Adobe Bridge CS3 Adobe Bridge Start Meeting Adobe Camera Raw 4.0 Adobe CMaps Adobe Color - Photoshop Specific Adobe Color Common Settings Adobe Color EU Extra Settings Adobe Color JA Extra Settings Adobe Color NA Recommended Settings Adobe Default Language CS3 Adobe Device Central CS3 Adobe Dreamweaver CS3 Adobe Dreamweaver CS3 Adobe Encore DVD 2.0 Adobe ExtendScript Toolkit 2 Adobe Extension Manager CS3 Adobe Flash CS3 Adobe Flash CS3 Professional Adobe Flash Player 9 ActiveX Adobe Flash Player 9 ActiveX Adobe Flash Player Plugin Adobe Flash Video Encoder Adobe Fonts All Adobe Help Viewer CS3 Adobe Illustrator CS3 Adobe Illustrator CS3 Adobe Linguistics CS3 Adobe MotionPicture Color Files Adobe PDF Library Files Adobe Photoshop CS3 Adobe Photoshop CS3 Adobe Premiere Pro CS3 Adobe Premiere Pro CS3 Adobe Premiere Pro CS3 Functional Content Adobe Reader 8 Adobe Setup Adobe Setup Adobe Setup Adobe Setup Adobe Setup Adobe Setup Adobe Shockwave Player Adobe Stock Photos CS3 Adobe Type Support Adobe Update Manager CS3 Adobe Version Cue CS3 Client Adobe Video Profiles Adobe WinSoft Linguistics Plugin Adobe XMP DVA Panels CS3 Adobe XMP Panels CS3 AGEIA PhysX v7.07.09 Apex RM RMVB Converter 6.63 Apollo DVD Creator 5.4.2 AppCore Apple Mobile Device Support Apple Software Update ArcSoft PhotoStudio 5.5 Autodesk 3ds Max 9 32-bit Autodesk DirectConnect 2.0 Autodesk DWF Viewer 7 AV AVI Codec Pack Avidemux 2.4 AviSynth 2.5 AVS Disc Creator version 2.1 AVS Video Tools 5.1 Backburner BlindWrite 6 Canon MP Navigator 3.0 Canon MP460 Canon My Printer Canon Utilities Easy-PhotoPrint Canon Utilities Easy-PhotoPrint EX ccCommon CCScore CDisplay 1.8 CloneCD Combined Community Codec Pack 2007-07-22 ConvertXtoDVD 2.2.3.258 Corel Painter X Corel Painter X DAT TO AVI CONVERTER version 3.1 DivX Author 1.5 DivX Codec DivX Converter DivX Player DivX Web Player Easy-WebPrint ERUNT 1.1j ESSBrwr ESSCDBK ESScore ESSgui ESSini ESSPCD ESSPDock ESSSONIC ESSTOOLS essvatgt ESU for Microsoft Vista Ext2 IFS 1.11 for Windows Vista Ext2Fsd 0.46 FBX Plugin 2006.08 for Max 9.0 ffdshow [rev 2202] [2008-10-10] fflink GLOBEtrotter FLEXid Drivers Google Earth GrabIt 1.7.1 Beta (build 960) Haali Media Splitter Hauppauge MCE XP/Vista Software Encoder (2.0.24341) Helio Media Mover Helio Player Hewlett-Packard Active Check for Health Check Hewlett-Packard Asset Agent for Health Check HP Active Support Library HP Active Support Library 32 bit components HP Active Support Library 32 bit components HP Customer Experience Enhancements HP Doc Viewer HP Easy Setup - Frontend HP Help and Support HP Photosmart Essential 2.0 HP Quick Launch Buttons 6.20 B1 HP QuickPlay 3.2 HP Total Care Advisor HP Update HP User Guides 0056 HP Wireless Assistant HPNetworkAssistant Intel Matrix Storage Manager iTunes Java™ 6 Update 2 Java™ 6 Update 3 Java™ 6 Update 5 Java™ 6 Update 7 Java™ SE Runtime Environment 6 Jubler subtitle editor kgcbaby kgcbase kgchday kgchlwn kgcinvt kgckids kgcmove kgcvday Kodak EasyShare software LiveUpdate 3.2 (Symantec Corporation) Magic ISO Maker v5.3 (build 0216) Magic Video Converter Trial Version (English) 8.0.2.18 Malwarebytes' Anti-Malware Maya 8.5 Maya 8.5 Documentation (en_US) MediaInfo 0.7.7.7 MediaMan Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB929729) Microsoft Games for Windows - LIVE Redistributable Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office Home and Student 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable Microsoft Works MKVtoolnix 2.2.0 Motorola SM56 Data Fax Modem Mozilla Firefox (3.0.3) MSCU for Microsoft Vista MSRedist MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB941833) MSXML 4.0 SP2 Parser and SDK muvee autoProducer 6.0 My HP Games myiHome v5.0.2 mytvpal TV revolution player 5.4.406 preview netbrdg Network Magic Norton AntiVirus Norton Confidential Browser Component Norton Confidential Web Protection Component Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security (Symantec Corporation) Norton Protection Center NVIDIA Drivers OfotoXMI Open Video Converter version 3.0.3 OpenAL OpenOffice.org Installer 1.0 PDF Settings PeaZip 1.9.3 PowerISO PowerPanel PunkBuster Services QuickTime Realtek High Definition Audio Driver Rhapsody Rhapsody Player Engine RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02 Riva FLV Encoder 2.0 Roxio Activation Module Roxio Creator Audio Roxio Creator Basic v9 Roxio Creator Copy Roxio Creator Data Roxio Creator EasyArchive Roxio Creator Tools Roxio Express Labeler 3 Roxio MyDVD Basic v9 Samsung Anycall CDMA Driver Samsung Anycall HSP Driver Samsung Anycall HSP Plus Driver SAMSUNG CDMA Modem Driver Set ScanSoft OmniPage SE 4.0 Sentinel System Driver SFR SHASTA skin0001 SKINXSDK SPBBC 32bit Spyware Doctor 6.0 staticcr SUPERAntiSpyware Professional SureThing CD Labeler LightScribe 5.0.581.0 Symantec Real Time Storage Protection Component SymNet Synaptics Pointing Device Driver TBS WMP Plug-in TMPGEnc DVD Author 3 with DivX Authoring tooltips TweakNow RegCleaner Professional UltimateDefrag 2008 Vista Manager VobSub v2.23 (Remove Only) VPRINTOL Winamp WinAVI Video Converter 9.0 Windows Media Player Firefox Plugin WinRAR archiver WIRELESS Xvid 1.1.3 final uninstall YASA MP4 Video Converter v3.2 (build 0051) YouTubeGet 4.8
I have one more question!? What would be the difference between AVG and Symantec Security Suite, is one better than the other? If I decided to reinstall AVG what is a good firewall package? I just don't have a clue when it comes to this Antivirus stuff!! Thanks
Hi there.

Please post the contents of C:\ComboFix.txt. Please also post a new HijackThis log.

If you want to use AVG and a Firewall, here are a few Firewalls that I usually recommend:
1) Comodo
2) Agnitum
3) Sunbelt/Kerio

It's hard to say any security program is 'better' than any other, it all depends on what you prefer. In my personal opinion the free stuff like AVG, Avast often performs just as well as the paid stuff like Symantec, ESET. Find something you like and stick with it.

Thanks.
HijackThis Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:22:33 PM, on 11/4/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\Explorer.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Neil\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…n&pf;=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~4.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~4.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end; to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://dev.egloballibrary.com:2052/lib/arg…s/ebraryRdr.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\system32\bgsvcgen.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: UPS Service (CyberPowerUPS) - Cyber Power System Inc. - C:\PowerPanel\upssrv.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

–
End of file - 11043 bytes



ComboFix

ComboFix 08-11-04.02 - Neil 2008-11-04 17:00:44.1 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1064 [GMT -5:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\users\Neil\AppData\Roaming\inst.exe

.
((((((((((((((((((((((((( Files Created from 2008-10-04 to 2008-11-04 )))))))))))))))))))))))))))))))
.

2008-11-04 16:32 . 2008-11-04 16:32 d——– c:\users\All Users\Avg7
2008-11-04 16:32 . 2008-11-04 16:32 d——– c:\programdata\Avg7
2008-11-02 23:55 . 2008-11-02 23:55 d——– c:\program files\ERUNT
2008-11-02 22:50 . 2008-11-02 22:50 d——– c:\users\Neil\AppData\Roaming\Malwarebytes
2008-11-02 22:50 . 2008-11-02 22:50 d——– c:\users\All Users\Malwarebytes
2008-11-02 22:50 . 2008-11-02 22:50 d——– c:\programdata\Malwarebytes
2008-11-02 22:50 . 2008-11-02 23:49 d——– c:\program files\Malwarebytes' Anti-Malware
2008-11-02 22:50 . 2008-10-22 16:27 38,496 –a—— c:\windows\System32\drivers\mbamswissarmy.sys
2008-11-02 22:50 . 2008-10-22 16:27 15,504 –a—— c:\windows\System32\drivers\mbam.sys
2008-11-01 15:03 . 2008-08-25 11:36 81,288 –a—— c:\windows\System32\drivers\iksyssec.sys
2008-11-01 15:03 . 2008-08-25 11:36 66,952 –a—— c:\windows\System32\drivers\iksysflt.sys
2008-11-01 15:03 . 2008-08-25 11:36 40,840 –a—— c:\windows\System32\drivers\ikfilesec.sys
2008-11-01 15:03 . 2008-06-02 15:19 29,576 –a—— c:\windows\System32\drivers\kcom.sys
2008-11-01 15:02 . 2008-11-01 15:02 d——– c:\users\Neil\AppData\Roaming\PC Tools
2008-11-01 15:02 . 2008-11-01 15:30 d——– c:\program files\Spyware Doctor
2008-10-28 18:38 . 2008-08-11 22:39 443,392 –a—— c:\windows\System32\win32spl.dll
2008-10-28 18:38 . 2008-09-17 23:56 147,456 –a—— c:\windows\System32\Faultrep.dll
2008-10-28 18:38 . 2008-09-17 23:56 125,952 –a—— c:\windows\System32\wersvc.dll
2008-10-27 22:33 . 2008-08-05 04:49 428,544 –a—— c:\windows\System32\EncDec.dll
2008-10-27 22:33 . 2008-08-05 04:49 293,376 –a—— c:\windows\System32\psisdecd.dll
2008-10-27 22:33 . 2008-08-05 04:48 217,088 –a—— c:\windows\System32\psisrndr.ax
2008-10-27 22:33 . 2008-08-05 04:48 177,664 –a—— c:\windows\System32\mpg2splt.ax
2008-10-27 22:33 . 2008-08-05 04:48 80,896 –a—— c:\windows\System32\MSNP.ax
2008-10-23 15:19 . 2008-10-23 15:19 d——– c:\program files\MediaInfo
2008-10-23 13:34 . 2008-10-23 13:35 d——– c:\users\Neil\AppData\Roaming\Jubler
2008-10-23 13:26 . 2008-10-26 17:47 d——– c:\users\Neil\AppData\Roaming\gtk-2.0
2008-10-23 13:26 . 2008-10-23 13:27 d——– c:\users\Neil\AppData\Roaming\avidemux
2008-10-23 13:25 . 2008-10-23 13:25 d——– c:\program files\Jubler
2008-10-23 13:20 . 2008-10-23 13:20 d——– c:\program files\Avidemux 2.4
2008-10-18 18:53 . 2008-10-18 18:53 d——– c:\program files\AviSynth 2.5
2008-10-18 18:52 . 2008-10-18 18:59 d——– c:\program files\MKVtoolnix
2008-10-18 18:47 . 2008-10-04 09:22 60,273 –a—— c:\windows\System32\pthreadGC2.dll
2008-10-18 18:47 . 2008-10-10 17:25 7,680 –a—— c:\windows\System32\ff_vfw.dll
2008-10-18 18:47 . 2008-10-04 09:22 547 –a—— c:\windows\System32\ff_vfw.dll.manifest
2008-10-18 18:45 . 2008-10-18 18:45 d——– c:\program files\Haali
2008-10-15 18:47 . 2008-09-18 00:09 3,601,464 –a—— c:\windows\System32\ntkrnlpa.exe
2008-10-15 18:47 . 2008-09-18 00:09 3,549,240 –a—— c:\windows\System32\ntoskrnl.exe
2008-10-15 18:47 . 2008-10-01 20:32 1,383,424 –a—— c:\windows\System32\mshtml.tlb
2008-10-15 18:47 . 2008-10-01 22:49 827,392 –a—— c:\windows\System32\wininet.dll
2008-10-15 18:19 . 2008-09-17 21:16 2,032,640 –a—— c:\windows\System32\win32k.sys
2008-10-15 18:16 . 2008-08-26 20:06 288,768 –a—— c:\windows\System32\drivers\srv.sys
2008-10-10 22:52 . 2008-10-10 22:52 d——– c:\program files\PowerISO
2008-10-06 11:11 . 2007-12-27 22:47 210,432 –a—— c:\windows\System32\ifsdrives.dll
2008-10-06 11:11 . 2008-01-20 16:56 187,840 –a—— c:\windows\System32\drivers\ext2fs.sys
2008-10-06 11:11 . 2007-12-16 16:13 77,760 –a—— c:\windows\System32\ifsdrives.exe
2008-10-06 11:11 . 2007-12-29 18:50 58,816 –a—— c:\windows\System32\drivers\ifsmount.sys
2008-10-06 11:11 . 2007-08-26 12:11 724 –a—— c:\windows\System32\ifsdrives_tasks.xml
2008-10-04 19:28 . 2008-10-04 19:28 d—-c— c:\windows\System32\DRVSTORE
2008-10-04 19:28 . 2007-03-23 10:01 25,792 –a—— c:\windows\System32\drivers\pnarp.sys
2008-10-04 19:27 . 2008-10-04 19:27 d——– c:\program files\Common Files\Pure Networks Shared
2008-10-04 19:26 . 2008-10-04 19:26 d——– c:\program files\Pure Networks
2008-10-04 19:24 . 2008-10-04 19:24 d——– c:\users\All Users\Pure Networks
2008-10-04 19:24 . 2008-10-04 19:24 d——– c:\programdata\Pure Networks

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-04 21:48 ——— d—a-w c:\programdata\TEMP
2008-11-04 21:33 ——— d—–w c:\users\Neil\AppData\Roaming\uTorrent
2008-11-04 16:47 ——— d—–w c:\programdata\Roxio
2008-11-01 05:24 ——— d—–w c:\programdata\Apple Computer
2008-10-16 01:20 ——— d—–w c:\program files\Windows Mail
2008-10-11 01:36 ——— d—–w c:\program files\Common Files\Adobe
2008-10-02 03:34 ——— d—–w c:\program files\Winamp
2008-10-01 00:59 ——— d—–w c:\users\Neil\AppData\Roaming\U3
2008-09-30 23:10 ——— d—–w c:\program files\myiHome
2008-09-30 22:20 ——— d—–w c:\program files\Ext2Fsd
2008-09-29 02:41 ——— d—–w c:\program files\YASAMP4Converter
2008-09-26 03:45 ——— d—–w c:\program files\MediaMan
2008-09-17 00:28 ——— d—–w c:\program files\Apple Software Update
2008-09-14 22:26 54,932 —-a-w c:\users\Neil\AppData\Roaming\nvModes.dat
2008-08-30 05:51 351,744 —-a-w c:\windows\System32\avisynth.dll
2008-07-17 03:05 28,219 —-a-w c:\users\Hot Stuff\AppData\Roaming\nvModes.dat
2008-04-13 06:46 174 –sha-w c:\program files\desktop.ini
2008-04-10 12:22 176 —-a-w c:\users\Neil\AppData\Roaming\wklnhst.dat
2007-11-22 01:38 22,328 —-a-w c:\users\Neil\AppData\Roaming\PnkBstrK.sys
2007-11-21 03:03 94,208 —-a-w c:\users\Neil\AppData\Roaming\ezplay.sys
2007-09-23 11:45 47,360 —-a-w c:\users\Neil\AppData\Roaming\pcouffin.sys
1978-07-14 00:00 745,639,936 —-a-w c:\users\Neil\AVSEQ01.DAT
2007-08-03 00:52 16,384 –sha-w c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
2007-08-03 00:52 32,768 –sha-w c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
2007-08-03 00:52 16,384 –sha-w c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
2008-05-26 15:17 8 –sh–r c:\windows\System32\98C3515382.sys
2008-05-26 15:17 952 –sha-w c:\windows\System32\KGyGaAvL.sys
2008-03-24 04:51 32,768 –sha-w c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\MSHist012008032420080325\index.dat
2008-03-24 04:51 32,768 –sha-w c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Internet Explorer\UserData\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SMSERIAL"="c:\program files\Motorola\SMSERIAL\sm56hlpr.exe" [2006-10-09 729088]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-01-18 1033512]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2007-02-12 174872]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-03-01 472776]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007-01-10 317128]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-09-15 102400]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-30 155648]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-03-21 69632]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-11-07 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-11-07 8534560]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-11-07 81920]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2007-06-05 71176]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2008-08-25 1168264]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2008-10-22 1261200]
"RtHDVCpl"="RtHDVCpl.exe" [2007-03-09 c:\windows\RtHDVCpl.exe]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\windows\SMINST\launcher.exe" [2006-11-07 44128]

c:\users\Hot Stuff\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2006-10-26 98632]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe [2006-10-23 40048]
Adobe Reader Synchronizer.lnk - c:\program files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe [2006-10-23 734872]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2006-12-20 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2007-04-19 12:41 294912 c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"SENTINEL"= snti386.dll

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^myiHome Server.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\myiHome Server.lnk
backup=c:\windows\pss\myiHome Server.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^Users^Neil^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
path=c:\users\Neil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup
backupExtension=.Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonMyPrinter]
–a—— 2007-04-04 01:50 1603152 c:\program files\Canon\MyPrinter\BJMYPRT.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CloneCDTray]
–a—— 2006-09-28 14:21 57344 c:\program files\SlySoft\CloneCD\CloneCDTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
–a—— 2006-10-27 00:47 31016 c:\program files\Microsoft Office\Office12\GrooveMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
–a—— 2008-02-19 12:10 267048 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PWRISOVM.EXE]
–a—— 2008-07-07 02:34 167936 c:\program files\PowerISO\PWRISOVM.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
–a—— 2008-01-31 22:13 385024 c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\trioService]
–a—— 2006-02-09 12:44 69632 c:\program files\3D-Relax\Living 3D Sharks Trial\trioService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinampAgent]
–a—— 2008-04-01 13:49 36352 c:\program files\Winamp\winampa.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe"
"IS CfgWiz"="c:\program files\Common Files\Symantec Shared\OPC\{31011D49-D90C-4da0-878B-78D28AD507AF}\cltUIStb.exe" /MODULE CfgWiz /GUID {BC8D3EAF-F864-4d4b-AB4D-B3D0C32E2840} /MODE CfgWiz /CMDLINE "REBOOT"
"QPService"="c:\program files\HP\QuickPlay\QPService.exe"
"QlbCtrl"=c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UacDisableNotify"=dword:00000001
"InternetSettingsDisableNotify"=dword:00000001
"AutoUpdateDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{FD8CC398-C3F7-41BE-98A5-C6A62BB10958}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{13C9E86B-54AE-4A87-A2EF-44ED2B50EF5F}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{220513BC-B2BE-4FA0-BAC9-60F5F7F74726}"= c:\program files\HP\QuickPlay\QP.exe:Quick Play
"{5A90CF99-4F43-41A7-BD63-833D156B1E88}"= c:\program files\HP\QuickPlay\QPService.exe:Quick Play Resident Program
"{95383F02-9BF8-4FFB-9917-671A202B8E80}"= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{CD4068D7-B5D6-4E40-BF0F-A5E33A97304B}"= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{94F144FD-51FF-47FC-9888-47B9EB6EBB2C}"= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{D4E92348-BAF7-45C0-8F15-C60F4331067A}"= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{F03EBEA6-16B0-45AC-BFB6-B06BA544D646}"= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{463360B5-9168-4A8C-99C2-D408F72A831A}"= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"TCP Query User{CCA795DA-8772-46AD-AD9A-F7368217F282}c:\\program files\\utorrent\\utorrent.exe"= UDP:c:\program files\utorrent\utorrent.exe:uTorrent
"UDP Query User{3159451B-8B35-4850-8B2F-89ABF0F95644}c:\\program files\\utorrent\\utorrent.exe"= TCP:c:\program files\utorrent\utorrent.exe:uTorrent
"TCP Query User{34F69495-27F6-4BB7-A6E5-10351466687E}c:\\program files\\utorrent\\utorrent.exe"= UDP:c:\program files\utorrent\utorrent.exe:uTorrent
"UDP Query User{21D09C9D-40D7-4D2E-89F9-555963B037CA}c:\\program files\\utorrent\\utorrent.exe"= TCP:c:\program files\utorrent\utorrent.exe:uTorrent
"{23858432-A0FE-46A9-84D3-B10E86C70B77}"= TCP:6004|c:\program files\Microsoft Office\Office12\outlook.exe:Microsoft Office Outlook
"{9FFE3C3C-C8AF-43D4-99E7-3B0512E4102E}"= UDP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove
"{4FC6AFFF-CEB7-4359-9342-537953F240F9}"= TCP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove
"{1F5FA52E-C17C-473B-913D-256BAC379E08}"= UDP:c:\windows\System32\PnkBstrA.exe:PnkBstrA
"{F51114D6-4669-4443-BAD4-34501141200C}"= TCP:c:\windows\System32\PnkBstrA.exe:PnkBstrA
"{E8A11FE0-EA08-4F2C-810A-C7D97B9700C5}"= UDP:c:\windows\System32\PnkBstrB.exe:PnkBstrB
"{AE51E19E-E94B-4B82-BFF5-56C86F840465}"= TCP:c:\windows\System32\PnkBstrB.exe:PnkBstrB
"{F93EA2A0-F981-494C-A5B2-01013E8C8EF3}"= UDP:c:\program files\Autodesk\3ds Max 9\3dsmax.exe:Autodesk 3ds Max 9 32-bit
"{88EE2548-A23A-45A7-A4DE-852C4DC6518C}"= TCP:c:\program files\Autodesk\3ds Max 9\3dsmax.exe:Autodesk 3ds Max 9 32-bit
"{B3D9B8B3-E40D-4A9D-9872-02A98BDFCA3C}"= UDP:c:\program files\Autodesk\Backburner\monitor.exe:backburner 2.3 monitor
"{83D092AE-3C87-4E9D-9BBF-9F3ABCD5DD5C}"= TCP:c:\program files\Autodesk\Backburner\monitor.exe:backburner 2.3 monitor
"{5F698115-E096-40CB-A24C-8EF9775CF60F}"= UDP:c:\program files\Autodesk\Backburner\manager.exe:backburner 2.3 manager
"{91A1453F-9E2F-4988-A51D-0F997BDD26FF}"= TCP:c:\program files\Autodesk\Backburner\manager.exe:backburner 2.3 manager
"{8F8426A6-BC0F-4218-91FA-C9739340B251}"= UDP:c:\program files\Autodesk\Backburner\server.exe:backburner 2.3 server
"{146F0D21-1716-46ED-A1E4-28BA9CE25E04}"= TCP:c:\program files\Autodesk\Backburner\server.exe:backburner 2.3 server
"TCP Query User{3E3CE444-A67F-4D2C-A600-C791686B8E7C}c:\\program files\\hp\\hp software update\\hpwucli.exe"= UDP:c:\program files\hp\hp software update\hpwucli.exe:HP Software Update Client
"UDP Query User{964C274D-05D3-4B38-9463-2104CF4DA79E}c:\\program files\\hp\\hp software update\\hpwucli.exe"= TCP:c:\program files\hp\hp software update\hpwucli.exe:HP Software Update Client
"TCP Query User{B33EC9E2-8B4B-419F-BCE8-8578D7058244}c:\\program files\\adobe\\adobe dreamweaver cs3\\dreamweaver.exe"= UDP:c:\program files\adobe\adobe dreamweaver cs3\dreamweaver.exe:Adobe Dreamweaver CS3
"UDP Query User{CFC0B2DE-C3AC-4DAC-859A-9D9DBD103341}c:\\program files\\adobe\\adobe dreamweaver cs3\\dreamweaver.exe"= TCP:c:\program files\adobe\adobe dreamweaver cs3\dreamweaver.exe:Adobe Dreamweaver CS3
"{8C0286B6-1F54-4532-B68A-411B21893371}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{ABB3F031-B1FC-4276-A26F-842468F6B617}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"{59EC16DE-0CF6-481E-B519-2042D23B47F8}"= UDP:c:\program files\Winamp Remote\bin\Orb.exe:Orb
"{E8846F0C-245B-45B7-B368-95A11EAC1EEF}"= TCP:c:\program files\Winamp Remote\bin\Orb.exe:Orb
"{DDEAACA2-7087-44A2-BD5A-A8501720F812}"= UDP:c:\program files\Winamp Remote\bin\OrbTray.exe:OrbTray
"{FADED002-E975-405F-8076-2A7F549807F3}"= TCP:c:\program files\Winamp Remote\bin\OrbTray.exe:OrbTray
"{76F6C50D-FEFF-470B-BEA5-E0DFCA05C351}"= UDP:c:\program files\Winamp Remote\bin\OrbIR.exe:OrbIR
"{0827B54E-6170-488D-A767-0A0F8468FABA}"= TCP:c:\program files\Winamp Remote\bin\OrbIR.exe:OrbIR
"{78DAD920-FF6D-4E58-8674-29D7D99B13EC}"= UDP:c:\program files\Winamp Remote\bin\OrbStreamerClient.exe:Orb Stream Client
"{54575BBF-17B1-44A5-A32C-F28DE13CDB46}"= TCP:c:\program files\Winamp Remote\bin\OrbStreamerClient.exe:Orb Stream Client
"TCP Query User{AF00587C-692C-4AB8-AB64-E1A23503C06C}c:\\users\\neil\\program files\\utorrent\\utorrent.exe"= UDP:c:\users\neil\program files\utorrent\utorrent.exe:utorrent.exe
"UDP Query User{143BE255-DDA2-48C9-B00B-8E0A0D50AAE5}c:\\users\\neil\\program files\\utorrent\\utorrent.exe"= TCP:c:\users\neil\program files\utorrent\utorrent.exe:utorrent.exe
"{E4660ABF-EE71-40FD-82B4-871C72E6823F}"= UDP:c:\program files\DiskTrix\UltimateDefrag2008\UDefrag.exe:UltimateDefrag 2008
"{4B7A551A-9354-4934-B723-A2390C4DF4BA}"= TCP:c:\program files\DiskTrix\UltimateDefrag2008\UDefrag.exe:UltimateDefrag 2008
"TCP Query User{F42CB9DB-1D8A-49C4-8A54-E9C9A951D863}c:\\users\\neil\\program files\\utorrent\\utorrent.exe"= UDP:c:\users\neil\program files\utorrent\utorrent.exe:utorrent.exe
"UDP Query User{5CEEF600-6D54-4834-B69E-AE83DC7C6693}c:\\users\\neil\\program files\\utorrent\\utorrent.exe"= TCP:c:\users\neil\program files\utorrent\utorrent.exe:utorrent.exe
"{1B38CEC3-E522-4E72-AFD9-FAEC04091F3F}"= UDP:c:\users\Neil\Program Files\uTorrent\uTorrent.exe:µTorrent (TCP-In)
"{2E431E68-1578-4A67-9A14-0A4E21CB0570}"= TCP:c:\users\Neil\Program Files\uTorrent\uTorrent.exe:µTorrent (UDP-In)
"TCP Query User{4C6A7309-6D8F-410F-A440-C7296C09405E}c:\\program files\\adobe\\adobe dreamweaver cs3\\dreamweaver.exe"= UDP:c:\program files\adobe\adobe dreamweaver cs3\dreamweaver.exe:Adobe Dreamweaver CS3
"UDP Query User{6DA3A789-4D47-4114-8D99-89154B2C038F}c:\\program files\\adobe\\adobe dreamweaver cs3\\dreamweaver.exe"= TCP:c:\program files\adobe\adobe dreamweaver cs3\dreamweaver.exe:Adobe Dreamweaver CS3
"TCP Query User{6A5187A7-429D-4B44-A4D0-8B235B3ACF0D}c:\\program files\\myihome\\app\\myihome-server.exe"= UDP:c:\program files\myihome\app\myihome-server.exe:myiHome-server
"UDP Query User{B921DA50-F344-49C2-BFEE-455FF88FDA6A}c:\\program files\\myihome\\app\\myihome-server.exe"= TCP:c:\program files\myihome\app\myihome-server.exe:myiHome-server
"TCP Query User{72033CF2-6791-41FE-A7FC-8B8E8F257E4F}c:\\program files\\myihome\\app\\myihome-server.exe"= UDP:c:\program files\myihome\app\myihome-server.exe:myiHome-server
"UDP Query User{7124CDCB-042D-40E7-9754-046223DD5465}c:\\program files\\myihome\\app\\myihome-server.exe"= TCP:c:\program files\myihome\app\myihome-server.exe:myiHome-server
"TCP Query User{E31E88A4-37A2-4019-8C02-A8C80B6512AB}f:\\setup.exe"= UDP:F:\setup.exe:Setup
"UDP Query User{4A776312-CB1C-4B0B-863B-A51A703282F7}f:\\setup.exe"= TCP:F:\setup.exe:Setup
"{DC7F97A6-9DD1-4662-9211-708031D8AEE4}"= TCP:67:DHCP Discovery Service
"TCP Query User{07854239-EDA0-4716-8F78-B696A36EC8D0}c:\\users\\neil\\desktop\\popcornhoura110\\llink\\llink.exe"= UDP:c:\users\neil\desktop\popcornhoura110\llink\llink.exe:llink.exe
"UDP Query User{66FCF69A-A17A-4446-98D7-9896A89A1CAF}c:\\users\\neil\\desktop\\popcornhoura110\\llink\\llink.exe"= TCP:c:\users\neil\desktop\popcornhoura110\llink\llink.exe:llink.exe
"TCP Query User{17AAA641-6CD0-4A44-B55C-9656D0B218AA}c:\\users\\neil\\desktop\\popcornhoura110\\upnp_to_http\\upnp_2_httpv1.1\\upnp2http.exe"= UDP:c:\users\neil\desktop\popcornhoura110\upnp_to_http\upnp_2_httpv1.1\upnp2http.exe:upnp2http.exe
"UDP Query User{0A1D56C8-AAF2-4C8B-9A1D-3639E55D0E36}c:\\users\\neil\\desktop\\popcornhoura110\\upnp_to_http\\upnp_2_httpv1.1\\upnp2http.exe"= TCP:c:\users\neil\desktop\popcornhoura110\upnp_to_http\upnp_2_httpv1.1\upnp2http.exe:upnp2http.exe
"{594463A6-B7DB-4F30-B047-FF99F052C3FC}"= TCP:67:DHCP Discovery Service
"{C0BD28D2-DC20-456E-8208-018B60D0E633}"= UDP:c:\program files\Pure Networks\Network Magic\nmsrvc.exe:Pure Networks Network Magic Service
"{18478DDD-BEA5-496F-8E8F-F5654B1E3BD9}"= TCP:c:\program files\Pure Networks\Network Magic\nmsrvc.exe:Pure Networks Network Magic Service

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile\AuthorizedApplications\List]
"c:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"= c:\program files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink

R1 Ext2fs;Ext2fs;c:\windows\system32\DRIVERS\ext2fs.sys [2008-01-20 187840]
R1 Ext2Fsd;Linux ext2 file system driver;c:\windows\system32\drivers\Ext2Fsd.sys [2008-05-24 654480]
R1 IfsMount;IfsMount;c:\windows\system32\DRIVERS\ifsmount.sys [2007-12-29 58816]
S3 GameConsoleService;GameConsoleService;c:\program files\HP Games\My HP Game Console\GameConsoleService.exe [2007-11-09 181784]
S3 hcw85bda;Hauppauge WinTV 885 Video Capture;c:\windows\system32\drivers\HCW85BDA.sys [2006-12-01 622080]
S3 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\Symantec\DEFINI~1\SymcData\idsdefs\20070108.003\IDSvix86.sys [2006-12-28 212280]
S3 shspusb;Samsung High Speed USB Driver;c:\windows\system32\DRIVERS\HSPUSB.sys [2007-09-30 21282]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\G]
\shell\AutoRun\command - G:\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8af110e6-8d79-11dd-9514-001b245a4b63}]
\shell\AutoRun\command - J:\LaunchU3.exe -a

*Newly Created Service* - CATCHME
*Newly Created Service* - COMHOST
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-11-04 c:\windows\Tasks\EasyShare Registration RunOnce Task.job
- c:\windows\system32\rundll32.exe [2006-11-02 04:45]

2008-10-23 c:\windows\Tasks\EasyShare Registration Task.job
- c:\windows\system32\rundll32.exe [2006-11-02 04:45]
.
.
——- Supplementary Scan ——-
.
FireFox -: Profile - c:\users\Neil\AppData\Roaming\Mozilla\Firefox\Profiles\5biotu35.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.yahoo.com/
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\NPTURNMED.dll
FF -: plugin - c:\program files\Real\RhapsodyPlayerEngine\nprhapengine.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-04 17:12:02
Windows 6.0.6001 Service Pack 1 NTFS

detected NTDLL code modification:
ZwClose

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …


**************************************************************************
.
Completion time: 2008-11-04 17:18:10
ComboFix-quarantined-files.txt 2008-11-04 22:17:00

Pre-Run: 13,736,935,424 bytes free
Post-Run: 16,838,311,936 bytes free

291 — E O F — 2008-10-31 02:03:45
Hi :)

Please click Start >> Control Panel and then Uninstall Programs (under the Programs icon). Remove the following outdated Java versions (you already have the latest):
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5


It looks like you ran MalwareBytes' AntiMalware, which cleaned up a lot of stuff. Can I see a log please? It should be here:
C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

Your logs are looking a lot better, hows the computer running now?

Please right click Internet Explorer on your desktop and then select "Run As Administrator". Next, go to Kaspersky website and perform an online antivirus scan.

NOTE: Internet Explorer will temporarily have administrator privileges, this is required for the scan but dangerous for normal surfing so do NOT open any other websites in IE until after the scan has finished and this window has been closed.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.
Thanks.
Ok, I uninstalled the excess Java files and did a scan with Kaspersky! My computer does seem to be running a bit smoother now!

Here is the Malwarebytes' Log________________________________________________________________________________
________________________________________


Malwarebytes' Anti-Malware 1.30
Database version: 1358
Windows 6.0.6001 Service Pack 1

11/2/2008 11:49:55 PM
mbam-log-2008-11-02 (23-49-28).txt

Scan type: Quick Scan
Objects scanned: 64248
Time elapsed: 8 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 27
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 16

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Users\Neil\AppData\Local\Temp\wvUnkKCS.dll (Trojan.Vundo) -> No action taken.
C:\Users\Neil\AppData\Local\Temp\ijhvcric.dll (Trojan.Vundo) -> No action taken.
C:\Users\Neil\AppData\Local\Temp\rhgtxkdp.dll (Trojan.Vundo) -> No action taken.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-zix (Trojan.Lop) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\MS Juan (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cmds (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\681930a3 (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MSServer (Trojan.Agent) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\WinZix (Trojan.Lop) -> No action taken.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinZix (Trojan.Lop) -> No action taken.

Files Infected:
C:\Users\Neil\AppData\Local\Temp\wvUnkKCS.dll (Trojan.Vundo) -> No action taken.
C:\Users\Neil\AppData\Local\Temp\ijhvcric.dll (Trojan.Vundo) -> No action taken.
C:\Users\Neil\AppData\Local\Temp\rhgtxkdp.dll (Trojan.Vundo) -> No action taken.
C:\Users\Neil\AppData\Local\Temp\obitwdgx.dll (Trojan.Vundo) -> No action taken.
C:\Users\Neil\AppData\Local\Temp\rdkscied.dll (Trojan.Vundo) -> No action taken.
C:\Users\Neil\AppData\Local\Temp\asiubbpm.dll (Trojan.Vundo) -> No action taken.
C:\Users\Neil\AppData\Local\Temp\ljJddAqR.dll (Trojan.Vundo) -> No action taken.
C:\Users\Neil\AppData\Local\Temp\lodaqkam.dll (Trojan.Vundo) -> No action taken.
C:\Users\Neil\AppData\Local\Temp\ujipxanb.dll (Trojan.Vundo) -> No action taken.
C:\Users\Neil\AppData\Local\Temp\eghdrpot.dll (Trojan.Vundo) -> No action taken.
C:\Program Files\WinZix\Flexi.skf (Trojan.Lop) -> No action taken.
C:\Program Files\WinZix\SkinCrafterDll.dll (Trojan.Lop) -> No action taken.
C:\Program Files\WinZix\unins000.dat (Trojan.Lop) -> No action taken.
C:\Program Files\WinZix\unins000.exe (Trojan.Lop) -> No action taken.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinZix\Uninstall WinZix.lnk (Trojan.Lop) -> No action taken.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinZix\WinZix.lnk (Trojan.Lop) -> No action taken.


Here is the Kaspersky Scan Report________________________________________________________________________________
__________________________________


——————————————————————————–
KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, November 5, 2008
Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, November 05, 2008 18:02:38
Records in database: 1370563
——————————————————————————–

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\

Scan statistics:
Files scanned: 291959
Threat name: 1
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 04:18:19


File name / Threat name / Threats count
C:\Users\Neil\Desktop\Misc\MyFunCardsSetup2.3.50.10.exe Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.au 1
C:\Users\Neil\Desktop\Misc\SmileyCentralPFSetup2.3.50.10.ZNfox000.exe Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.au 1

The selected area was scanned.



Hope this helps!
Hi :)

Locate and delete the following files:
C:\Users\Neil\Desktop\Misc\MyFunCardsSetup2.3.50.10.exe
C:\Users\Neil\Desktop\Misc\SmileyCentralPFSetup2.3.50.10.ZNfox000.exe

Post a new HijackThis log.

Any more problems?

Thanks.
One other question and I'll leave you alone!! What would be a good software for cleaning my computers harddrive of any excess files that I do not want or are hidden and just
taking up space (apart from totally wiping my computer clean and reinstalling everything) !?

Thanks again, my computer seems to be in order now!! Great Work, I'll be donating a little something to your paypal?



New HijackThis Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:21:14 AM, on 11/6/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Users\Neil\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Neil\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…n&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~4.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~4.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://dev.egloballibrary.com:2052/lib/arg…s/ebraryRdr.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\system32\bgsvcgen.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: UPS Service (CyberPowerUPS) - Cyber Power System Inc. - C:\PowerPanel\upssrv.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

–
End of file - 11040 bytes
Hi shorty7682

A good temporary file cleaner that I often recommend is ATF Cleaner.

Log looks good :thumbup:

Click Start >> Run, and then type ComboFix /u and hit enter.
You can now delete any other tools I had you download and use, unless you wish to keep them.


Now that your system appears to be clean, theres just a few steps I'd like you to take to prevent any future infections.
  • Keeping your Windows up-to-date is crucial to your computer's security. Please go to the Windows Update Site (using Internet Explorer) and download and install all critical updates on a regular basis.

  • Make sure you update your Anti-Virus software regularly, new viruses are being developed all the time.

  • Some more programs that it would be useful to have [OPTIONAL but RECOMMENDED]:

    Download Spybot Search and Destroy 1.5 from here
    Check for Updates/ Immunize and run a Full System Scan on a regular basis.

    SpywareBlaster is another real-time scanner that prevents most spyware from even being installed.
    Freely available: Download SpywareBlaster

    Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.
Also, please read this great article by Tony Klein: So How Did I Get Infected In First Place

Glad we could be of assistance.

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

Stay Clean!

jpshortstuff
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI