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Spyware / Malware / Virus Removal

[Resolved] Problem opening most programs

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
As the title says, every time I open a program they "encounter a problem and have to close." At the moment I am restricted to my folders, browsers and iTunes. But it does seem to have got worse within the last day, being that yesterday I ran an AdAware scan and now it won't open… I'm desperate to get this sorted before it gets any worse!

Any help is very much appreciated. Here is my Hijack This:

Logfile of HijackThis v1.99.1
Scan saved at 14:20:20, on 22/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
Post #2
Hi jim_,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
Hey Tomk! Thank you very much for your taking the time to help me fix this problem, and for your very quick response !! I know that you guys take your own time out to do this, so I really wasn't expecting a reply so soon, let alone on the same day! So thank you very much.

Anyway, to business. I downloaded and ran Malwarebytes' Anti-Malware as you told me to, and installing it and scanning was no problem. However, on getting to the part of removing the selected the program shut itself down, courtesy of "… encountering a problem and needing to close." I wasn't sure if this was before, after or during removing anything, so I ran the scan again and, once again, it found the same 11 infected objects and the same thing happened again when I tried to remove them. I have just tried for the third time (making sure that I had no other programs running while removing) and the same thing has happened. This time however, I saved a log file before trying to remove anything thing, so here it is. I did use ATF cleaner as well, but given that I didn't actually remove anything with Malwarebytes I wasn't sure if you would actually need another HijackThis… But to be on the safe side I thought that I would include one anyway.

Many thanks,

Jim



Malwarebytes' Anti-Malware 1.30
Database version: 1306
Windows 5.1.2600 Service Pack 2

23/10/2008 14:04:48
mbam-log-2008-10-23 (14-04-46).txt

Scan type: Quick Scan
Objects scanned: 51857
Time elapsed: 2 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\acup (Rootkit.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\acup (Rootkit.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\acup (Rootkit.Agent) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\drivers\mrxdavv.sys (Rootkit.Agent.H) -> No action taken.
C:\WINDOWS\system32\k86.bin (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\system32\a.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\~.exe (Trojan.Downloader) -> No action taken.
C:\WINDOWS\system32\wini10733.exe (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\Jim\delself.bat (Malware.Trace) -> No action taken.
C:\WINDOWS\system32\acpiz.dll (Rootkit.Agent) -> No action taken.
C:\WINDOWS\system32\acup.sys (Rootkit.Agent) -> No action taken.






Logfile of HijackThis v1.99.1
Scan saved at 14:10:12, on 23/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Last.fm\LastFM.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\CyberLink\Power2Go\Power2Go.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
Post #4
jim_,

Please download the OTMoveIt3 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
explorer.exe

:Services

:Reg
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\acup]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\acup]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\acup]

:Files
C:\WINDOWS\system32\drivers\mrxdavv.sys
C:\WINDOWS\system32\k86.bin
C:\WINDOWS\system32\a.exe
C:\Documents and Settings\Jim\delself.bat
C:\WINDOWS\system32\acpiz.dll
C:\WINDOWS\system32\acup.sys

:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
Post #5
========== PROCESSES ========== Process explorer.exe killed successfully. ========== SERVICES/DRIVERS ========== ========== REGISTRY ========== Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\acup\\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\acup\\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\acup\\ not found. ========== FILES ========== File/Folder C:\WINDOWS\system32\drivers\mrxdavv.sys not found. C:\WINDOWS\system32\k86.bin moved successfully. C:\WINDOWS\system32\a.exe moved successfully. C:\Documents and Settings\Jim\delself.bat moved successfully. File/Folder C:\WINDOWS\system32\acpiz.dll not found. File/Folder C:\WINDOWS\system32\acup.sys not found. ========== COMMANDS ========== File delete failed. C:\DOCUME~1\Jim\LOCALS~1\Temp\nsnA.tmp\DivXComponent.exe scheduled to be deleted on reboot. File delete failed. C:\DOCUME~1\Jim\LOCALS~1\Temp\amm61eg5.exe scheduled to be deleted on reboot. File delete failed. C:\DOCUME~1\Jim\LOCALS~1\Temp\etilqs_xkEr0zaKTnDsHQAh1Tk4 scheduled to be deleted on reboot. File delete failed. C:\DOCUME~1\Jim\LOCALS~1\Temp\inx7g2gc.exe scheduled to be deleted on reboot. User's Temp folder emptied. User's Temporary Internet Files folder emptied. User's Internet Explorer cache folder emptied. Local Service Temp folder emptied. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. Local Service Temporary Internet Files folder emptied. File delete failed. C:\WINDOWS\temp\tmp000039b5\tmp00000000 scheduled to be deleted on reboot. Windows Temp folder emptied. Java cache emptied. File delete failed. C:\Documents and Settings\Jim\Local Settings\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\Cache\_CACHE_001_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Jim\Local Settings\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\Cache\_CACHE_002_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Jim\Local Settings\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\Cache\_CACHE_003_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Jim\Local Settings\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\Cache\_CACHE_MAP_ scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Jim\Local Settings\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\urlclassifier3.sqlite scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Jim\Local Settings\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\XUL.mfl scheduled to be deleted on reboot. FireFox cache emptied. Temp folders emptied. Explorer started successfully OTMoveIt3 by OldTimer - Version 1.0.5.0 log created on 10232008_175205 Files moved on Reboot… File move failed. C:\DOCUME~1\Jim\LOCALS~1\Temp\nsnA.tmp\DivXComponent.exe scheduled to be moved on reboot. File move failed. C:\DOCUME~1\Jim\LOCALS~1\Temp\amm61eg5.exe scheduled to be moved on reboot. File C:\DOCUME~1\Jim\LOCALS~1\Temp\etilqs_xkEr0zaKTnDsHQAh1Tk4 not found! File move failed. C:\DOCUME~1\Jim\LOCALS~1\Temp\inx7g2gc.exe scheduled to be moved on reboot. File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot. File C:\WINDOWS\temp\tmp000039b5\tmp00000000 not found! C:\Documents and Settings\Jim\Local Settings\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\Cache\_CACHE_001_ moved successfully. C:\Documents and Settings\Jim\Local Settings\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\Cache\_CACHE_002_ moved successfully. C:\Documents and Settings\Jim\Local Settings\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\Cache\_CACHE_003_ moved successfully. C:\Documents and Settings\Jim\Local Settings\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\Cache\_CACHE_MAP_ moved successfully. C:\Documents and Settings\Jim\Local Settings\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\urlclassifier3.sqlite moved successfully. C:\Documents and Settings\Jim\Local Settings\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\XUL.mfl moved successfully.
Post #6
jim_, That looks promising. :thumbup: Please run Malwarebytes again and let's see how you go. Please post the report as well as a new HijackThis log.
Post #8
jim_,

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://www.bleepingcomputer.com/forums/topic114351.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Post #9
Okay, here is is, but I must add that I was unable to download both the latest version and the Windows Recovery Console. When I tried to, the downloader encountered a problem and had to close…




ComboFix 08-10-23.01 - Jim 2008-10-23 19:16:41.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2520 [GMT 1:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\~.exe
C:\WINDOWS\system32\dao350.dll
C:\WINDOWS\system32\dllcache\figaro.sys
C:\WINDOWS\system32\k86.bin
C:\WINDOWS\system32\wini10733.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_VFILT
——-\Service_VFILT


((((((((((((((((((((((((( Files Created from 2008-09-23 to 2008-10-23 )))))))))))))))))))))))))))))))
.

2008-12-20 01:36 . 2008-12-20 01:36 d——– C:\Program Files\Lavasoft
2008-12-20 01:36 . 2008-12-20 01:36 d——– C:\Program Files\Common Files\Wise Installation Wizard
2008-10-23 17:52 . 2008-10-23 17:52 d——– C:\_OTMoveIt
2008-10-22 23:26 . 2008-10-22 23:26 d——– C:\Program Files\Malwarebytes' Anti-Malware
2008-10-22 23:26 . 2008-10-22 23:26 d——– C:\Documents and Settings\Jim\Application Data\Malwarebytes
2008-10-22 23:26 . 2008-10-22 23:26 d——– C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-10-22 23:26 . 2008-10-22 16:10 38,496 –a—— C:\WINDOWS\system32\drivers\mbamswissarmy.sys
2008-10-22 23:26 . 2008-10-22 16:10 15,504 –a—— C:\WINDOWS\system32\drivers\mbam.sys
2008-10-22 13:57 . 2008-10-22 13:57 67 –a—— C:\WINDOWS\wininit.ini
2008-10-16 00:46 . 2008-10-16 00:46 d——– C:\Program Files\Anvil Studio
2008-10-16 00:46 . 2008-10-16 00:47 d——– C:\Documents and Settings\Jim\Application Data\Anvil Studio
2008-10-13 16:15 . 2008-10-13 16:15 118 –a—— C:\WINDOWS\system32\MRT.INI
2008-10-09 01:25 . 2008-10-09 01:25 d——– C:\Program Files\GameTap
2008-10-09 01:25 . 2008-10-09 01:25 d——– C:\Documents and Settings\Jim\Application Data\InstallShield
2008-10-09 01:25 . 2008-10-09 01:27 d——– C:\Documents and Settings\All Users\Application Data\GameTap
2008-10-05 00:39 . 2008-10-05 00:39 d——– C:\Program Files\DivXLand
2008-10-05 00:39 . 1999-12-17 10:13 86,016 –a—— C:\WINDOWS\unvise32.exe
2008-10-05 00:25 . 2008-10-05 00:25 d——– C:\Program Files\Common Files\Download Manager
2008-10-05 00:20 . 2008-10-05 00:20 d——– C:\Documents and Settings\Jim\AUDIO_TS
2008-10-05 00:12 . 2008-10-05 00:14 d——– C:\Program Files\MV2Player
2008-10-04 17:36 . 2008-10-04 23:59 d——– C:\WINDOWS\SxsCaPendDel
2008-10-04 02:16 . 2008-10-04 02:16 d——– C:\Program Files\SubtitleCreator
2008-10-04 02:06 . 2008-10-04 02:08 d——– C:\VideoToDVD
2008-10-04 02:06 . 2008-10-04 02:09 d——– C:\Program Files\AVI DivX MPEG to DVD Converter & Burner
2008-10-04 02:06 . 2005-01-05 16:17 655,360 –a—— C:\WINDOWS\system32\dvdlib.dll
2008-10-04 02:06 . 2004-02-10 19:15 344,064 –a—— C:\WINDOWS\system32\xvid.dll
2008-10-04 02:06 . 2001-08-18 20:00 262,144 –a—— C:\WINDOWS\system32\mpg4ds32.axu
2008-10-04 02:06 . 2005-01-09 12:41 245,760 –a—— C:\WINDOWS\system32\writelib.dll
2008-10-04 02:06 . 2003-08-19 15:20 180,224 –a—— C:\WINDOWS\system32\ac3filter.ax
2008-10-04 02:06 . 2000-06-30 17:40 139,264 –a—— C:\WINDOWS\system32\Mpeg2Decoder.ax
2008-10-04 02:06 . 2000-06-26 13:13 94,208 –a—— C:\WINDOWS\system32\Mpeg2Parser.ax

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-20 00:36 ——— d—–w C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-10-22 22:39 ——— d—–w C:\Documents and Settings\Jim\Application Data\uTorrent
2008-10-22 13:11 ——— d—–w C:\Documents and Settings\Jim\Application Data\BullGuard
2008-10-22 12:57 ——— d—–w C:\Program Files\DivX
2008-10-22 12:24 ——— d—–w C:\Documents and Settings\All Users\Application Data\Kontiki
2008-10-19 23:23 196,608 —-a-w C:\WINDOWS\system32\drivers\nStandard.bin
2008-10-09 00:25 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-10-04 16:36 ——— d—–w C:\Program Files\Microsoft Works
2008-10-04 16:36 ——— d—–w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2008-10-04 16:33 ——— d—–w C:\Program Files\Activation Assistant for the 2007 Microsoft Office suites
2008-08-28 10:04 333,056 —-a-w C:\WINDOWS\system32\drivers\srv.sys
2008-02-01 16:18 0 —-a-w C:\Documents and Settings\Guest\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2006-03-15 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-10 116040]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-05-27 413696]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-07-30 289064]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2006-03-15 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.clmp3enc"= C:\PROGRA~1\CYBERL~1\Power2Go\CLMP3Enc.ACM

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Belkin Wireless USB Utility.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Belkin Wireless USB Utility.lnk
backup=C:\WINDOWS\pss\Belkin Wireless USB Utility.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Remote Control.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Remote Control.lnk
backup=C:\WINDOWS\pss\Remote Control.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ASUSGamerOSD]
–a—— 2007-07-12 11:03 380928 C:\Program Files\ASUS\GamerOSD\GamerOSD.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BullGuard]
–a—— 2008-02-03 20:52 308552 C:\Program Files\BullGuard Software\BullGuard\BullGuard.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTFMON.EXE]
–a—— 2006-03-15 13:00 15360 C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTSyncU.exe]
——— 2006-06-12 15:32 700416 C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
–a—— 2005-08-05 14:56 64512 C:\WINDOWS\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LanguageShortcut]
–a—— 2006-12-05 22:55 54832 C:\Program Files\CyberLink\PowerDVD\Language\Language.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
–a—— 2004-10-13 17:24 1694208 C:\Program Files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
–a—— 2007-06-28 17:43 8466432 C:\WINDOWS\system32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
–a—— 2007-06-28 17:43 81920 C:\WINDOWS\system32\nvmctray.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Power2GoExpress]
–a—— 2006-03-15 13:00 15360 C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
–a—— 2006-11-23 15:10 56928 C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
–a—— 2007-08-31 17:46 1460560 C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
–a—— 2007-03-14 04:43 83608 C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
-ra—— 2006-03-30 17:45 313472 C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\uTorrent]
–a—— 2007-12-17 01:02 219952 C:\Program Files\uTorrent\uTorrent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
——— 2006-10-18 21:05 204288 C:\Program Files\Windows Media Player\wmpnscfg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
–a—— 2005-05-03 19:43 69632 C:\WINDOWS\Alcmtr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
–a—— 2007-06-28 17:43 1626112 C:\WINDOWS\system32\nwiz.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Ptipbmf]
–a—— 2003-06-20 15:06 118784 C:\WINDOWS\system32\ptipbmf.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
–a—— 2007-05-10 19:08 16342528 C:\WINDOWS\RTHDCPL.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WMPNetworkSvc"=2 (0x2)
"RichVideo"=2 (0x2)
"ose"=3 (0x3)
"odserv"=3 (0x3)
"NVSvc"=2 (0x2)
"iPod Service"=3 (0x3)
"IDriverT"=3 (0x3)
"Bonjour Service"=2 (0x2)
"BGLiveSvc"=2 (0x2)
"ATKKeyboardService"=2 (0x2)
"Apple Mobile Device"=2 (0x2)
"aawservice"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\uTorrent\\uTorrent.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R1 HTTPFILT.DLL;BullGuard Firewall HTTP Plugin;C:\Program Files\BullGuard Software\BullGuard\FwEngine\HttpFilt.dll [2008-10-20 8576]
R2 BdFileSpy;BullGuard File Monitor Driver;C:\WINDOWS\system32\drivers\BdFileSpy.sys [2007-11-23 50896]
R2 BsFileScan;BullGuard File Scan Service;C:\WINDOWS\System32\svchost.exe [2006-03-15 14336]
R3 3xHybrid;3xHybrid service;C:\WINDOWS\system32\DRIVERS\3xHybrid.sys [2006-02-15 656896]
R3 asusgsb;ASUS Virtual Video Capture Device Driver;C:\WINDOWS\system32\drivers\asusgsb.sys [2007-07-12 12416]
R3 Video3D;ASUS Video3D Service;C:\WINDOWS\system32\Drivers\Video3D32.sys [2007-07-12 10752]
S1 ADBLOCK.DLL;BullGuard Firewall Adware Plugin;C:\Program Files\BullGuard Software\BullGuard\FwEngine\AdBlock.dll [2008-10-20 8576]
S1 HTMLFILT.DLL;BullGuard Firewall HTML Plugin;C:\Program Files\BullGuard Software\BullGuard\FwEngine\HtmlFilt.dll [2008-10-20 8576]
S2 BsFwall;BullGuard Firewall Service;C:\WINDOWS\System32\svchost.exe [2006-03-15 14336]
S3 PROTECT.DLL;BullGuard Firewall Protection Plugin;C:\Program Files\BullGuard Software\BullGuard\FwEngine\Protect.dll [2006-11-02 16960]
S3 Reconn;BullGuard Email Monitor;C:\Program Files\BullGuard Software\BullGuard\reconn.sys [2007-11-23 16984]
S4 iteraid;ITERAID_Service_Install;C:\WINDOWS\system32\DRIVERS\iteraid.sys [2004-07-16 24971]
S4 m5287;m5287;C:\WINDOWS\system32\DRIVERS\m5287.sys [2005-09-23 103680]
S4 m5288;m5288;C:\WINDOWS\system32\DRIVERS\m5288.sys [2005-12-23 210304]
S4 m5289;m5289;C:\WINDOWS\system32\DRIVERS\m5289.sys [2005-07-04 52480]
S4 SI3112r;Silicon Image SiI 3512 SATARaid Controller;C:\WINDOWS\system32\DRIVERS\SI3112r.sys [2003-05-09 89749]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
BullGuard REG_MULTI_SZ BgMainSvc BsFileScan BsMailProxy
BullGuardFw REG_MULTI_SZ BsFwall
.
Contents of the 'Scheduled Tasks' folder

2008-10-16 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-acup.sys
MSConfigStartUp-BitTorrent DNA - C:\Program Files\DNA\btdna.exe


.
——- Supplementary Scan ——-
.
FireFox -: Profile - C:\Documents and Settings\Jim\Application Data\Mozilla\Firefox\Profiles\stzxp2yq.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - www.google.co.uk
FF -: plugin - C:\Program Files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll
FF -: plugin - C:\Program Files\GameTap\bin\Release\npgametaptool.dll
FF -: plugin - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - C:\Program Files\K-Lite Codec Pack\Real\browser\plugins\nppl3260.dll
FF -: plugin - C:\Program Files\K-Lite Codec Pack\Real\browser\plugins\nprpjplug.dll
FF -: plugin - C:\Program Files\Mozilla Firefox\plugins\npbittorrent.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-23 19:24:39
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …


C:\WINDOWS\system32\acpiz.dll 22689 bytes executable
C:\WINDOWS\system32\acup.sys 8576 bytes executable
C:\WINDOWS\system32\adr95.bin 664 bytes

scan completed successfully
hidden files: 3

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\acpiz.dll
.
———————— Other Running Processes ————————
.
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\ehome\ehrecvr.exe
C:\WINDOWS\ehome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2008-10-23 19:30:35 - machine was rebooted
ComboFix-quarantined-files.txt 2008-10-23 18:30:33
ComboFix2.txt 2008-01-21 22:27:08

Pre-Run: 292,073,955,328 bytes free
Post-Run: 292,017,152,000 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

238 — E O F — 2008-10-23 16:19:18
Post #10
jim_,

We're whittling it down.


You have uTorrent, a P2P/file sharing programs installed on your computer. P2P applications like it are the largest source of malware we see. You'll be doing yourself a favor by removing it.

References for the risk of these programs can be found in these links:
http://www.microsoft.com/windows/ie/commun…protection.mspx
http://www.techweb.com/wire/160500554
http://www.internetworldstats.com/articles/art053.htm://http://www.techweb.com/wire/1605005…cles/art053.htm
See Clean/Infected P2P Programs here

I would recommend that you uninstall uTorrent, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.


COMBOFIX-Script

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    KILLALL::

File::
C:\WINDOWS\Alcmtr.exe

Rootkit::
C:\WINDOWS\system32\acpiz.dll 
C:\WINDOWS\system32\acup.sys 
C:\WINDOWS\system32\adr95.bin 

Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Then

Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

In your next reply please provide:
  • ComboFix.txt
  • Kaspersky report
  • New HijackThis log taken after everything else completed
Post #11
Hey!,

uTorrent is now uninstalled!

Here is the ComboFix followed by the Kaspersky report:



ComboFix 08-10-23.01 - Jim 2008-10-23 21:42:01.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2518 [GMT 1:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Jim\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
C:\WINDOWS\Alcmtr.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\Alcmtr.exe
C:\WINDOWS\system32\acpiz.dll
C:\WINDOWS\system32\acup.sys
C:\WINDOWS\system32\adr95.bin

.
((((((((((((((((((((((((( Files Created from 2008-09-23 to 2008-10-23 )))))))))))))))))))))))))))))))
.

2008-12-20 01:36 . 2008-12-20 01:36 d——– C:\Program Files\Lavasoft
2008-12-20 01:36 . 2008-12-20 01:36 d——– C:\Program Files\Common Files\Wise Installation Wizard
2008-10-23 21:45 . 2008-10-23 21:45 0 –a—— C:\WINDOWS\system32\k86.bin
2008-10-23 17:52 . 2008-10-23 17:52 d——– C:\_OTMoveIt
2008-10-22 23:26 . 2008-10-22 23:26 d——– C:\Program Files\Malwarebytes' Anti-Malware
2008-10-22 23:26 . 2008-10-22 23:26 d——– C:\Documents and Settings\Jim\Application Data\Malwarebytes
2008-10-22 23:26 . 2008-10-22 23:26 d——– C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-10-22 23:26 . 2008-10-22 16:10 38,496 –a—— C:\WINDOWS\system32\drivers\mbamswissarmy.sys
2008-10-22 23:26 . 2008-10-22 16:10 15,504 –a—— C:\WINDOWS\system32\drivers\mbam.sys
2008-10-22 13:57 . 2008-10-22 13:57 67 –a—— C:\WINDOWS\wininit.ini
2008-10-16 00:46 . 2008-10-16 00:46 d——– C:\Program Files\Anvil Studio
2008-10-16 00:46 . 2008-10-16 00:47 d——– C:\Documents and Settings\Jim\Application Data\Anvil Studio
2008-10-13 16:15 . 2008-10-13 16:15 118 –a—— C:\WINDOWS\system32\MRT.INI
2008-10-09 01:25 . 2008-10-09 01:25 d——– C:\Program Files\GameTap
2008-10-09 01:25 . 2008-10-09 01:25 d——– C:\Documents and Settings\Jim\Application Data\InstallShield
2008-10-09 01:25 . 2008-10-09 01:27 d——– C:\Documents and Settings\All Users\Application Data\GameTap
2008-10-05 00:39 . 2008-10-05 00:39 d——– C:\Program Files\DivXLand
2008-10-05 00:39 . 1999-12-17 10:13 86,016 –a—— C:\WINDOWS\unvise32.exe
2008-10-05 00:25 . 2008-10-05 00:25 d——– C:\Program Files\Common Files\Download Manager
2008-10-05 00:20 . 2008-10-05 00:20 d——– C:\Documents and Settings\Jim\AUDIO_TS
2008-10-05 00:12 . 2008-10-05 00:14 d——– C:\Program Files\MV2Player
2008-10-04 17:36 . 2008-10-04 23:59 d——– C:\WINDOWS\SxsCaPendDel
2008-10-04 02:16 . 2008-10-04 02:16 d——– C:\Program Files\SubtitleCreator
2008-10-04 02:06 . 2008-10-04 02:08 d——– C:\VideoToDVD
2008-10-04 02:06 . 2008-10-04 02:09 d——– C:\Program Files\AVI DivX MPEG to DVD Converter & Burner
2008-10-04 02:06 . 2005-01-05 16:17 655,360 –a—— C:\WINDOWS\system32\dvdlib.dll
2008-10-04 02:06 . 2004-02-10 19:15 344,064 –a—— C:\WINDOWS\system32\xvid.dll
2008-10-04 02:06 . 2001-08-18 20:00 262,144 –a—— C:\WINDOWS\system32\mpg4ds32.axu
2008-10-04 02:06 . 2005-01-09 12:41 245,760 –a—— C:\WINDOWS\system32\writelib.dll
2008-10-04 02:06 . 2003-08-19 15:20 180,224 –a—— C:\WINDOWS\system32\ac3filter.ax
2008-10-04 02:06 . 2000-06-30 17:40 139,264 –a—— C:\WINDOWS\system32\Mpeg2Decoder.ax
2008-10-04 02:06 . 2000-06-26 13:13 94,208 –a—— C:\WINDOWS\system32\Mpeg2Parser.ax

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-20 00:36 ——— d—–w C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-10-23 19:21 ——— d—–w C:\Documents and Settings\Jim\Application Data\BullGuard
2008-10-22 12:57 ——— d—–w C:\Program Files\DivX
2008-10-22 12:24 ——— d—–w C:\Documents and Settings\All Users\Application Data\Kontiki
2008-10-19 23:23 196,608 —-a-w C:\WINDOWS\system32\drivers\nStandard.bin
2008-10-09 00:25 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-10-04 16:36 ——— d—–w C:\Program Files\Microsoft Works
2008-10-04 16:36 ——— d—–w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2008-10-04 16:33 ——— d—–w C:\Program Files\Activation Assistant for the 2007 Microsoft Office suites
2008-09-16 00:14 524,288 —-a-w C:\WINDOWS\system32\DivXsm.exe
2008-09-16 00:14 3,596,288 —-a-w C:\WINDOWS\system32\qt-dx331.dll
2008-09-16 00:12 81,920 —-a-w C:\WINDOWS\system32\dpl100.dll
2008-09-16 00:12 593,920 —-a-w C:\WINDOWS\system32\dpuGUI11.dll
2008-09-16 00:12 57,344 —-a-w C:\WINDOWS\system32\dpv11.dll
2008-09-16 00:12 53,248 —-a-w C:\WINDOWS\system32\dpuGUI10.dll
2008-09-16 00:12 344,064 —-a-w C:\WINDOWS\system32\dpus11.dll
2008-09-16 00:12 294,912 —-a-w C:\WINDOWS\system32\dpu11.dll
2008-09-16 00:12 294,912 —-a-w C:\WINDOWS\system32\dpu10.dll
2008-09-16 00:12 200,704 —-a-w C:\WINDOWS\system32\ssldivx.dll
2008-09-16 00:12 196,608 —-a-w C:\WINDOWS\system32\dtu100.dll
2008-09-16 00:12 1,044,480 —-a-w C:\WINDOWS\system32\libdivx.dll
2008-09-16 00:11 823,296 —-a-w C:\WINDOWS\system32\divx_xx0c.dll
2008-09-16 00:11 823,296 —-a-w C:\WINDOWS\system32\divx_xx07.dll
2008-09-16 00:11 815,104 —-a-w C:\WINDOWS\system32\divx_xx0a.dll
2008-09-16 00:11 802,816 —-a-w C:\WINDOWS\system32\divx_xx11.dll
2008-09-16 00:11 683,520 —-a-w C:\WINDOWS\system32\DivX.dll
2008-09-16 00:11 161,096 —-a-w C:\WINDOWS\system32\DivXCodecVersionChecker.exe
2008-09-16 00:11 12,288 —-a-w C:\WINDOWS\system32\DivXWMPExtType.dll
2008-09-15 11:57 1,846,016 —-a-w C:\WINDOWS\system32\win32k.sys
2008-08-28 10:04 333,056 —-a-w C:\WINDOWS\system32\drivers\srv.sys
2008-08-28 08:00 74,752 —-a-w C:\WINDOWS\system32\msw3prt.dll
2008-08-28 08:00 104,448 —-a-w C:\WINDOWS\system32\win32spl.dll
2008-08-26 07:24 826,368 —-a-w C:\WINDOWS\system32\wininet.dll
2008-08-14 09:58 2,136,064 —-a-w C:\WINDOWS\system32\ntoskrnl.exe
2008-08-14 09:22 2,015,744 —-a-w C:\WINDOWS\system32\ntkrnlpa.exe
2008-02-01 16:18 0 —-a-w C:\Documents and Settings\Guest\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((( snapshot@2008-10-23_19.30.17.51 )))))))))))))))))))))))))))))))))))))))))
.
+ 2006-03-15 12:00:00 175,616 —-a-w C:\WINDOWS\system32\adsldp.dll
- 2008-10-23 18:26:32 222,831 —-a-w C:\WINDOWS\system32\inetsrv\MetaBase.bin
+ 2008-10-23 20:47:44 222,826 —-a-w C:\WINDOWS\system32\inetsrv\MetaBase.bin
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2006-03-15 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-10 116040]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-05-27 413696]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-07-30 289064]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2006-03-15 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.clmp3enc"= C:\PROGRA~1\CYBERL~1\Power2Go\CLMP3Enc.ACM

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Belkin Wireless USB Utility.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Belkin Wireless USB Utility.lnk
backup=C:\WINDOWS\pss\Belkin Wireless USB Utility.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Remote Control.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Remote Control.lnk
backup=C:\WINDOWS\pss\Remote Control.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ASUSGamerOSD]
–a—— 2007-07-12 11:03 380928 C:\Program Files\ASUS\GamerOSD\GamerOSD.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BullGuard]
–a—— 2008-02-03 20:52 308552 C:\Program Files\BullGuard Software\BullGuard\BullGuard.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTFMON.EXE]
–a—— 2006-03-15 13:00 15360 C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTSyncU.exe]
——— 2006-06-12 15:32 700416 C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
–a—— 2005-08-05 14:56 64512 C:\WINDOWS\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LanguageShortcut]
–a—— 2006-12-05 22:55 54832 C:\Program Files\CyberLink\PowerDVD\Language\Language.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
–a—— 2004-10-13 17:24 1694208 C:\Program Files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
–a—— 2007-06-28 17:43 8466432 C:\WINDOWS\system32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
–a—— 2007-06-28 17:43 81920 C:\WINDOWS\system32\nvmctray.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Power2GoExpress]
–a—— 2006-03-15 13:00 15360 C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
–a—— 2006-11-23 15:10 56928 C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
–a—— 2007-08-31 17:46 1460560 C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
–a—— 2007-03-14 04:43 83608 C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
-ra—— 2006-03-30 17:45 313472 C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
——— 2006-10-18 21:05 204288 C:\Program Files\Windows Media Player\wmpnscfg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
–a—— 2007-06-28 17:43 1626112 C:\WINDOWS\system32\nwiz.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Ptipbmf]
–a—— 2003-06-20 15:06 118784 C:\WINDOWS\system32\ptipbmf.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
–a—— 2007-05-10 19:08 16342528 C:\WINDOWS\RTHDCPL.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WMPNetworkSvc"=2 (0x2)
"RichVideo"=2 (0x2)
"ose"=3 (0x3)
"odserv"=3 (0x3)
"NVSvc"=2 (0x2)
"iPod Service"=3 (0x3)
"IDriverT"=3 (0x3)
"Bonjour Service"=2 (0x2)
"BGLiveSvc"=2 (0x2)
"ATKKeyboardService"=2 (0x2)
"Apple Mobile Device"=2 (0x2)
"aawservice"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R1 HTTPFILT.DLL;BullGuard Firewall HTTP Plugin;C:\Program Files\BullGuard Software\BullGuard\FwEngine\HttpFilt.dll [2008-10-20 8576]
R2 BdFileSpy;BullGuard File Monitor Driver;C:\WINDOWS\system32\drivers\BdFileSpy.sys [2007-11-23 50896]
R2 BsFileScan;BullGuard File Scan Service;C:\WINDOWS\System32\svchost.exe [2006-03-15 14336]
R3 3xHybrid;3xHybrid service;C:\WINDOWS\system32\DRIVERS\3xHybrid.sys [2006-02-15 656896]
R3 asusgsb;ASUS Virtual Video Capture Device Driver;C:\WINDOWS\system32\drivers\asusgsb.sys [2007-07-12 12416]
R3 Video3D;ASUS Video3D Service;C:\WINDOWS\system32\Drivers\Video3D32.sys [2007-07-12 10752]
S1 ADBLOCK.DLL;BullGuard Firewall Adware Plugin;C:\Program Files\BullGuard Software\BullGuard\FwEngine\AdBlock.dll [2008-10-20 8576]
S1 HTMLFILT.DLL;BullGuard Firewall HTML Plugin;C:\Program Files\BullGuard Software\BullGuard\FwEngine\HtmlFilt.dll [2008-10-20 8576]
S2 BsFwall;BullGuard Firewall Service;C:\WINDOWS\System32\svchost.exe [2006-03-15 14336]
S3 PROTECT.DLL;BullGuard Firewall Protection Plugin;C:\Program Files\BullGuard Software\BullGuard\FwEngine\Protect.dll [2006-11-02 16960]
S3 Reconn;BullGuard Email Monitor;C:\Program Files\BullGuard Software\BullGuard\reconn.sys [2007-11-23 16984]
S4 iteraid;ITERAID_Service_Install;C:\WINDOWS\system32\DRIVERS\iteraid.sys [2004-07-16 24971]
S4 m5287;m5287;C:\WINDOWS\system32\DRIVERS\m5287.sys [2005-09-23 103680]
S4 m5288;m5288;C:\WINDOWS\system32\DRIVERS\m5288.sys [2005-12-23 210304]
S4 m5289;m5289;C:\WINDOWS\system32\DRIVERS\m5289.sys [2005-07-04 52480]
S4 SI3112r;Silicon Image SiI 3512 SATARaid Controller;C:\WINDOWS\system32\DRIVERS\SI3112r.sys [2003-05-09 89749]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
BullGuard REG_MULTI_SZ BgMainSvc BsFileScan BsMailProxy
BullGuardFw REG_MULTI_SZ BsFwall
.
Contents of the 'Scheduled Tasks' folder

2008-10-16 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
- - - - ORPHANS REMOVED - - - -

Notify-acpiz - acpiz.dll
MSConfigStartUp-uTorrent - C:\Program Files\uTorrent\uTorrent.exe



**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-23 21:47:28
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
———————— Other Running Processes ————————
.
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\ehome\ehrecvr.exe
C:\WINDOWS\ehome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2008-10-23 21:54:29 - machine was rebooted
ComboFix-quarantined-files.txt 2008-10-23 20:54:27
ComboFix2.txt 2008-10-23 18:30:36
ComboFix3.txt 2008-01-21 22:27:08

Pre-Run: 292,995,354,624 bytes free
Post-Run: 293,012,901,888 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

244 — E O F — 2008-10-23 16:19:18





=========================================================




——————————————————————————–
KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, October 23, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Thursday, October 23, 2008 21:11:09
Records in database: 1340820
——————————————————————————–

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\

Scan statistics:
Files scanned: 93714
Threat name: 4
Infected objects: 8
Suspicious objects: 0
Duration of the scan: 00:46:40


File name / Threat name / Threats count
C:\Program Files\BullGuard Software\BullGuard\fwengine\AdBlock.dll Infected: Trojan-Spy.Win32.Goldun.bcu 1
C:\Program Files\BullGuard Software\BullGuard\fwengine\HtmlFilt.dll Infected: Trojan-Spy.Win32.Goldun.bcu 1
C:\Program Files\BullGuard Software\BullGuard\fwengine\HttpFilt.dll Infected: Trojan-Spy.Win32.Goldun.bcu 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\dllcache\figaro.sys.vir Infected: Backdoor.Win32.UltimateDefender.a 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\dllcache\_figaro_.sys.zip Infected: Backdoor.Win32.UltimateDefender.a 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\_acpiz_.dll.zip Infected: Trojan-Spy.Win32.Goldun.bct 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\_acup_.sys.zip Infected: Trojan-Spy.Win32.Goldun.bcu 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\~.exe.vir Infected: Trojan.Win32.Pakes.lbo 1

The selected area was scanned.
Post #12
jim_,

Your computer appears to have been infected by a backdoor trojan. These programs have the ability to steal passwords and other information from your system. If you use your computer for sensitive purposes such as internet banking then I recommend you take the following steps immediately:
  • Use another, uninfected computer to change all your internet passwords, especially ones with financial implications such as banks, paypal, ebay, etc. You should also change the passwords for any other site you use.
  • Call your bank(s), credit card company or any other institution which may be affected and advise them that your login/password or credit card information may have been stolen and ask what steps to take with regard to your account.
  • Consider what other private information could possibly have been taken from your computer and take appropriate steps
This infection can almost certainly be cleaned, but as the malware could be configured to run any program a remote attacker requires, it will be impossible to be 100% sure that the machine is clean, if this is unacceptable to you then you should consider reformatting the system partition and reinstalling Windows as this is the only 100% sure answer.

The particular version you have will save keystrokes in a file called "C:\WINDOWS\system32\k86.bin" and send them on to it's "master". You have this file but it is currently empty.

If you wish to reformat then please let me know in your next response, I'll now continue with instructions for cleaning.

I believe that Bullgaurd is your firewall. It also appears that it may be the source of your infection which is very strange. You may have to reinstall it later. First, please do this:

Download and Run HaxFix
Download haxfix.exe and save it to your desktop.
  • Double click on haxfix.exe to install haxfix. (standard installation path is c:\program Files\haxfix)
  • Checkmark "Create a desktop icon"
  • Click "Next"
  • When the installation is completed, make sure that the checkmark "Launch HaxFix" is placed
  • Click "Finish"
A red "dos window" (dos box) will open with options:
1. Make logfile
2. Run auto fix
3. Run manual fix
E. Exit Haxfix
  • Select option 1. Make logfile by typing 1 and then pressing Enter
  • Haxfix will start scanning the computer. When it is finished a logfile will open: haxlog.txt > (c:\haxfix.txt)
  • Close the window
Post #13
God… Okay then. Thanks. A lot. I'm off to work soon, but I'm going to make sure that I change all of my password (as well as all of the other things) through my laptop. Right now I am seriously considering reformatting… But I'll make a decision later, though I won't be able to get online again until sometime tomorrow. I'll let you know what I'm going to do then. Many thanks, Jim
Post #15
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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