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[Closed] Internet Explorer

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Internet Explorer runs very slow and freezes when opening new pages. Attached is a copy of a HighJackThis Log Logfile of HijackThis v1.99.1 Scan saved at 10:23:33 AM, on 13/10/2008 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\WINDOWS\System32\wuauclt.exe C:\Documents and Settings\Hill\Desktop\HijackThis.exe O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
Hi free,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

You aren't running Anti Virus Software

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network.
Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software (for personal use), from one these excellent vendors NOW:

1) Antivir PersonalEditionClassic
-Free anti-virus software for Windows.
-Detects and removes more than 50,000 viruses. Free support.
2) avast! 4 Home Edition
-Anti-virus program for Windows.
-The home edition is freeware for noncommercial user
3) AVG Anti-Virus Free Edition
- Free edition of the AVG anti-virus program for Windows.
- Available for single computer use for home and non commercial use.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.


You need to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection. Click here: http://www.microsoft.com/windowsxp/downloa…p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.
(DO NOT INSTALL SP2 at this time)
Thanks TomK for your advice. I still have a problem though with Microsoft. Microsoft prohibits me from downloading any updates as my Security settings dont allow Active X controls to be downloaded. I have checked my Security settings but still cant dowload any updates. Any answers how to download the Active x for microsoft. And should i install Microsoft XP SP 3 or SP 1a like you said. Cause that link takes me to SP 3 download. THanks for all the help Regards free

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