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[Resolved] Having trouble with startup- Freezes up

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:24:41 AM, on 9/21/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\zHotkey.exe
C:\Windows\ModPS2Key.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Spare Backup\SpareBackup.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\MSN\MSNIA\CC\MSNCC\msncc.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch…TP&M=GT5654
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch…TP&M=GT5654
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch…TP&M=GT5654
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [CHotkey] "C:\Windows\zHotkey.exe"
O4 - HKLM\..\Run: [ShowWnd] "C:\Windows\ShowWnd.exe"
O4 - HKLM\..\Run: [ModPS2] "C:\Windows\ModPS2Key.exe"
O4 - HKLM\..\Run: [RtHDVCpl] "C:\Windows\RtHDVCpl.exe"
O4 - HKLM\..\Run: [Spare Backup] "C:\Program Files\Spare Backup\SpareBackup.exe" /silent
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] "C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe" /logon
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [Skytel] "C:\Windows\Skytel.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] "C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"
O4 - HKLM\..\Run: [NvSvc] "C:\Windows\system32\RUNDLL32.EXE" C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] "C:\Windows\system32\RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] "C:\Windows\system32\RUNDLL32.EXE" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster Platinum 18\Remind.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O13 - Gopher Prefix:
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/…NPUplden-us.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} (Imikimi_activex_plugin Control) - http://imikimi.com/download/imikimi_plugin_0.5.1.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6BD83264-E7F4-4974-BA78-0CA9C2BA3114}: NameServer = 209.244.0.3 209.244.0.4
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 7119 bytes
Post #2
Howdy faith_n_missouri and welcome to the forums,

My name is flashh4 and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
4. Please note you'll need to have Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
5. Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

If you can do those things, everything should go smoothly

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Note: I am still in training at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.

I will be back as soon as possible with a fix !!
In the mean time can you give me an Uninstall list please !!

  • Open HijackThis.
  • Click on the Open the Misc Tools section button.
  • Look under System tools.
  • Click on the Open Uninstall Manager… button.
  • Click on the Save list… button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please post this log in your next reply.


Thanks
Chuck
Post #3
Thank you Flash4 for your help. I do have Administrator privileges and also Home Vista only has one account. Activation Assistant for the 2007 Microsoft Office suites Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) Adobe Flash Player 9 ActiveX Adobe Flash Player ActiveX Adobe Reader 8.1.2 AnswerWorks 4.0 Runtime - English ArcSoft Software Suite Browser Address Error Redirector CallWave Canon MP Navigator EX 1.0 Canon MP210 series Canon My Printer Canon Utilities Easy-PhotoPrint EX Canon Utilities Solution Menu Compatibility Pack for the 2007 Office system Digital Media Reader ERUNT 1.1j Gateway Recovery Center Installer HijackThis 2.0.2 Imikimi Plugin Java™ SE Runtime Environment 6 Update 1 LabelPrint Marvell Miniport Driver Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB929729) Microsoft Money Essentials Microsoft Money Shared Libraries Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable Microsoft Web Publishing Wizard 1.52 Microsoft Works Microsoft WSE 2.0 SP3 Runtime MSN Connection Center MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB941833) NVIDIA Drivers Panda ActiveScan 2.0 Power2Go 5.0 PrintMaster Platinum 18 PS2 Multimedia Keyboard Driver Realtek High Definition Audio Driver Soft Data Fax Modem with SmartCP Spare Backup Spelling Dictionaries Support For Adobe Reader 8 Spy Sweeper Spy Sweeper Core Trend Micro AntiVirus Trend Micro AntiVirus
Post #4
Howdy faith_n_missouri. i don't see anything bad but lets look a little deeper !

RSIT

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<< will be maximized) and info.txt (<< will be minimized)

Please post to this topic:
1. RSIT log/text

Thanks
Chuck
Post #5 last edited
Hi again, I had one heck of a time logging on Windows. It went to a blue screen and said something along the lines of A problem caused windows to stop working correctly. Windows will notify you if a solution is available. Then went to Safe mode. Rebooted and message said Windows has recovered from an unexpected shutdown.

Trend Micro Antivirus seems to be the one having a hard time loading. It has rolled back on one of its updates.
Once it started normally today, a screen came up and said. "Problems found in the latest Security update, using previous update until corrected update is found.
Also Spare Back up doesnt always load, causing the computer to freeze.

Just now another screen popped up, its Problem Reports and Solutions.
If you need any info from there, let me know.

Thanks, Glenda



Here are the logs you requested.

info.txt logfile of random's system information tool 1.02 2008-09-22 22:13:49

======Uninstall list======

Activation Assistant for the 2007 Microsoft Office suites–>"C:\ProgramData\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)–>MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player 9 ActiveX–>C:\Windows\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Flash Player ActiveX–>C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2–>MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
AnswerWorks 4.0 Runtime - English–>RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7DD9A065-2C86-4A9F-A5FF-796EC1B99DCA}\setup.exe" -l0x9 -removeonly
ArcSoft Software Suite–>RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A484D9E8-166E-41B0-8F5E-4C3965D2DE84}\setup.exe" -l0x9
Browser Address Error Redirector–>regsvr32 /u /s "c:\windows\system32\BAE.dll"
CallWave–>C:\Program Files\CallWave\IAM.exe -remove
Canon MP Navigator EX 1.0–>"C:\Program Files\Canon\MP Navigator EX 1.0\Maint.exe" /UninstallRemove C:\Program Files\Canon\MP Navigator EX 1.0\uninst.ini
Canon MP210 series–>"C:\Windows\system32\CanonIJ Uninstaller Information\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP210_series\DelDrv.exe" /U:{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP210_series /L0x0009
Canon My Printer–>C:\Program Files\Canon\MyPrinter\uninst.exe uninst.ini
Canon Utilities Easy-PhotoPrint EX–>C:\Program Files\Canon\Easy-PhotoPrint EX\uninst.exe uninst.ini
Canon Utilities Solution Menu–>C:\Program Files\Canon\SolutionMenu\uninst.exe uninst.ini
Compatibility Pack for the 2007 Office system–>MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Digital Media Reader–>C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{BE2CC4A5-2128-4EA2-941D-14F7A6A1AB61} /l1033
ERUNT 1.1j–>"C:\Program Files\ERUNT\unins000.exe"
Gateway Recovery Center Installer–>MsiExec.exe /X{7F3BCF8A-8E02-4659-AF25-F9AB66BD6718}
HijackThis 2.0.2–>"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Imikimi Plugin–>"C:\Program Files\Imikimi\uninstall.exe"
Java™ SE Runtime Environment 6 Update 1–>MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
LabelPrint–>RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe" -uninstall
Marvell Miniport Driver–>MsiExec.exe /X{C950420B-4182-49EA-850A-A6A2ABF06C6B}
Microsoft .NET Framework 1.1 Hotfix (KB929729)–>"C:\Windows\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\Windows\Microsoft.NET\Framework\v1.1.4322\Updates\M929729\M929729Uninstall.msp"
Microsoft .NET Framework 1.1–>msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1–>MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Money Essentials–>"C:\Program Files\Microsoft Money 2007\MNYCoreFiles\Setup\uninst.exe" /s:120
Microsoft Money Shared Libraries–>MsiExec.exe /X{5F00DF7E-418B-4CD9-8EC5-781156BCC49E}
Microsoft Office PowerPoint Viewer 2007 (English)–>MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Visual C++ 2005 Redistributable–>MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Visual C++ 2005 Redistributable–>MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Microsoft Web Publishing Wizard 1.52–>RunDll32 ADVPACK.DLL,LaunchINFSection C:\Windows\INF\wpie4x86.inf,WebPostUninstall
Microsoft Works–>MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
Microsoft WSE 2.0 SP3 Runtime–>MsiExec.exe /X{F3CA9611-CD42-4562-ADAB-A554CF8E17F1}
MSN Connection Center–>C:\Program Files\MSN\MSNIA\CC\MSNCC\ccrestore.exe /Uninstall
MSXML 4.0 SP2 (KB936181)–>MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833)–>MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
NVIDIA Drivers–>C:\Windows\system32\NVUNINST.EXE UninstallGUI
Panda ActiveScan 2.0–>C:\Program Files\Panda Security\ActiveScan 2.0\as2uninst.exe
Power2Go 5.0–>RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" -uninstall
PrintMaster Platinum 18–>MsiExec.exe /I{EBD9A954-6C1A-4E9F-A098-C98653035381}
PS2 Multimedia Keyboard Driver–>"C:\Program Files\InstallShield Installation Information\{FF262740-C85A-11D5-BBEC-00D0B740900A}\setup.exe" -ul
Realtek High Definition Audio Driver–>RtlUpd.exe -r -m
Soft Data Fax Modem with SmartCP–>C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F40&SUBSYS_200014F1\HXFSETUP.EXE -U -IPDBRYCMzK.inf
Spare Backup–>MsiExec.exe /X{A57C6094-FC5A-4DEC-B1E0-1B2F48EEE8F4}
Spelling Dictionaries Support For Adobe Reader 8–>MsiExec.exe /I{AC76BA86-7AD7-5464-3428-800000000003}
Spy Sweeper Core–>MsiExec.exe /I{3F5B6210-0903-4DC6-8034-8F488AA3A782}
Spy Sweeper–>"C:\Program Files\Webroot\Spy Sweeper\unins000.exe"
Trend Micro AntiVirus–>C:\Program Files\Trend Micro\Internet Security\remove.exe
Trend Micro AntiVirus–>MsiExec.exe /X{A621B45A-D138-4A95-BE10-7CABA05EF94E}

======Security center information======

AV: Trend Micro AntiVirus
AS: Windows Defender
AS: Webroot Spy Sweeper

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 107 Stepping 2, AuthenticAMD
"PROCESSOR_REVISION"=6b02
"NUMBER_OF_PROCESSORS"=2

—————–EOF—————–

Logfile of random's system information tool 1.02 (written by random/random)
Run by [removed] at 2008-09-22 22:13:36
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 291 GB (78%) free of 370 GB
Total RAM: 2942 MB (67% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:13:45 PM, on 9/22/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\zHotkey.exe
C:\Windows\ModPS2Key.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Spare Backup\SpareBackup.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\MSN\MSNIA\CC\MSNCC\msncc.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Black\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Black.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch…TP&M=GT5654
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch…TP&M=GT5654
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch…TP&M=GT5654
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [CHotkey] "C:\Windows\zHotkey.exe"
O4 - HKLM\..\Run: [ShowWnd] "C:\Windows\ShowWnd.exe"
O4 - HKLM\..\Run: [ModPS2] "C:\Windows\ModPS2Key.exe"
O4 - HKLM\..\Run: [RtHDVCpl] "C:\Windows\RtHDVCpl.exe"
O4 - HKLM\..\Run: [Spare Backup] "C:\Program Files\Spare Backup\SpareBackup.exe" /silent
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] "C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe" /logon
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [Skytel] "C:\Windows\Skytel.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] "C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"
O4 - HKLM\..\Run: [NvSvc] "C:\Windows\system32\RUNDLL32.EXE" C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] "C:\Windows\system32\RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] "C:\Windows\system32\RUNDLL32.EXE" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ehTray.exe] "C:\Windows\ehome\ehTray.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster Platinum 18\Remind.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O13 - Gopher Prefix:
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/…NPUplden-us.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} (Imikimi_activex_plugin Control) - http://imikimi.com/download/imikimi_plugin_0.5.1.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6BD83264-E7F4-4974-BA78-0CA9C2BA3114}: NameServer = 209.244.0.3 209.244.0.4
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 7173 bytes

======Scheduled tasks folder======

C:\Windows\tasks\wrSpySweeper_LFA39751BFAA14738B9E91C1B95D273B0.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\MRI_DISABLED]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]
"CHotkey"=C:\Windows\zHotkey.exe [2006-11-07 547840]
"ShowWnd"=C:\Windows\ShowWnd.exe [2005-01-27 36864]
"ModPS2"=C:\Windows\ModPS2Key.exe [2006-11-07 53248]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2007-04-23 4435968]
"Spare Backup"=C:\Program Files\Spare Backup\SpareBackup.exe [2007-09-13 5252936]
"UfSeAgnt.exe"=C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe [2008-07-29 1398024]
"CanonSolutionMenu"=C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe [2007-04-03 644696]
"CanonMyPrinter"=C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2007-04-03 1603152]
"Skytel"=C:\Windows\Skytel.exe [2007-04-13 1822720]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"ArcSoft Connection Service"=C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe [2007-07-17 64000]
"NvSvc"=C:\Windows\system32\nvsvc.dll [2007-09-12 86016]
"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2007-09-12 8497696]
"NvMediaCenter"=C:\Windows\system32\NvMcTray.dll [2007-09-12 81920]
"SpySweeper"=C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe [2008-08-09 5418864]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-19 125952]
"Power2GoExpress"=C:\Windows\system32\

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NapsterShell]
C:\Program Files\Napster\napster.exe /systray []

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
CallWave.lnk - C:\Program Files\CallWave\IAM.exe
Event Reminder.lnk - C:\Program Files\PrintMaster Platinum 18\Remind.exe

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WebrootSpySweeperService]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDesktopCleanupWizard"=1

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======List of files/folders created in the last 1 months======

2008-09-22 22:13:36 —-D—- C:\rsit
2008-09-21 03:09:26 —-D—- C:\Program Files\ERUNT
2008-09-21 03:00:46 —-D—- C:\Windows\ERDNT
2008-09-17 21:54:58 —-A—- C:\Windows\system32\wups2.dll
2008-09-17 21:54:58 —-A—- C:\Windows\system32\wucltux.dll
2008-09-17 21:54:58 —-A—- C:\Windows\system32\wuauclt.exe
2008-09-17 21:54:57 —-A—- C:\Windows\system32\wuaueng.dll
2008-09-17 21:54:38 —-A—- C:\Windows\system32\wups.dll
2008-09-17 21:54:38 —-A—- C:\Windows\system32\wudriver.dll
2008-09-17 21:54:38 —-A—- C:\Windows\system32\wuapi.dll
2008-09-17 21:54:30 —-A—- C:\Windows\system32\wuwebv.dll
2008-09-17 21:54:30 —-A—- C:\Windows\system32\wuapp.exe
2008-09-17 02:05:59 —-D—- C:\Program Files\Imikimi
2008-09-16 17:18:25 —-D—- C:\ProgramData\WindowsSearch
2008-09-10 03:17:32 —-D—- C:\Program Files\Panda Security
2008-09-09 22:23:30 —-A—- C:\Windows\system32\GameUXLegacyGDFs.dll
2008-09-09 22:23:30 —-A—- C:\Windows\system32\Apphlpdm.dll
2008-09-09 22:02:43 —-A—- C:\Windows\system32\wmpeffects.dll
2008-09-09 22:00:32 —-A—- C:\Windows\system32\emdmgmt.dll
2008-09-09 22:00:32 —-A—- C:\Windows\system32\dataclen.dll
2008-09-09 22:00:32 —-A—- C:\Windows\system32\cdd.dll

======List of files/folders modified in the last 1 months======

2008-09-22 22:13:08 —-D—- C:\Windows\Temp
2008-09-22 22:02:46 —-D—- C:\Users\Black\AppData\Roaming\Spare Backup
2008-09-22 21:57:52 —-A—- C:\Windows\ntbtlog.txt
2008-09-22 21:38:28 —-D—- C:\Windows\Minidump
2008-09-22 21:38:06 —-D—- C:\Windows
2008-09-21 23:08:10 —-D—- C:\Windows\System32
2008-09-21 04:54:23 —-D—- C:\Windows\system32\catroot2
2008-09-21 03:09:26 —-RD—- C:\Program Files
2008-09-21 02:13:42 —-D—- C:\Program Files\Trend Micro
2008-09-19 02:12:04 —-SHD—- C:\System Volume Information
2008-09-18 12:27:16 —-D—- C:\Windows\rescache
2008-09-18 12:10:51 —-D—- C:\Windows\system32\en-US
2008-09-18 03:52:40 —-D—- C:\Windows\winsxs
2008-09-17 21:55:17 —-D—- C:\Windows\system32\catroot
2008-09-17 02:06:03 —-SD—- C:\Windows\Downloaded Program Files
2008-09-16 17:18:25 —-HD—- C:\ProgramData
2008-09-12 10:24:17 —-D—- C:\Program Files\CallWave
2008-09-10 21:52:10 —-D—- C:\Windows\system32\drivers
2008-09-10 04:51:09 —-SHD—- C:\Windows\Installer
2008-09-09 23:11:31 —-A—- C:\Windows\system32\PerfStringBackup.INI
2008-09-09 23:11:30 —-HD—- C:\Windows\inf
2008-09-09 23:04:42 —-D—- C:\Windows\AppPatch
2008-09-06 19:39:17 —-D—- C:\Windows\Tasks
2008-09-06 19:33:21 —-D—- C:\Windows\system32\Tasks
2008-09-05 14:28:13 —-D—- C:\ProgramData\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}
2008-09-05 01:28:11 —-D—- C:\Windows\system32\Msdtc
2008-09-05 01:28:09 —-D—- C:\Windows\system32\wbem
2008-09-05 01:27:37 —-D—- C:\Windows\system32\config
2008-09-05 01:27:31 —-D—- C:\Windows\system32\spool
2008-09-05 01:27:31 —-D—- C:\Windows\SMINST
2008-09-05 01:27:30 —-D—- C:\Windows\registration
2008-08-26 15:28:12 —-A—- C:\Windows\system32\mrt.exe

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 tmtdi;Trend Micro TDI Driver; C:\Windows\system32\DRIVERS\tmtdi.sys [2008-02-15 65936]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 tmactmon;tmactmon; C:\Windows\system32\DRIVERS\tmactmon.sys [2007-12-24 52496]
R2 tmcomm;tmcomm; C:\Windows\system32\DRIVERS\tmcomm.sys [2007-12-24 138384]
R2 tmevtmgr;tmevtmgr; C:\Windows\system32\DRIVERS\tmevtmgr.sys [2007-12-24 52240]
R2 tmpreflt;tmpreflt; C:\Windows\system32\DRIVERS\tmpreflt.sys [2008-07-18 36368]
R2 tmxpflt;tmxpflt; C:\Windows\system32\DRIVERS\tmxpflt.sys [2008-07-18 205328]
R2 vsapint;vsapint; C:\Windows\system32\DRIVERS\vsapint.sys [2008-07-18 1195448]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2006-08-04 8192]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2006-11-08 986624]
R3 HSXHWBS2;HSXHWBS2; C:\Windows\system32\DRIVERS\HSXHWBS2.sys [2006-11-08 258048]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2007-04-23 1769952]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2007-09-12 7623968]
R3 SSKBFD;Webroot Spy Sweeper Keylogger Shield Keyboard Filter; C:\Windows\System32\Drivers\sskbfd.sys [2008-01-04 23920]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2006-11-08 659968]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-19 83328]
R3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\Windows\system32\DRIVERS\yk60x86.sys [2007-01-09 221696]
S3 ac97intc;Intel® 82801 Audio Driver Install Service (WDM); C:\Windows\system32\drivers\ac97intc.sys [2006-11-02 108032]
S3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\Windows\system32\DRIVERS\bcm4sbxp.sys [2006-11-02 45056]
S3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2006-11-02 14208]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-19 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 ialm;ialm; C:\Windows\system32\DRIVERS\ialmnt5.sys [2006-11-02 1302492]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-19 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-19 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-19 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-19 6016]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista; C:\Windows\system32\DRIVERS\NETw2v32.sys [2006-11-02 2589184]
S3 SymIM;Symantec Network Security Intermediate Filter Service; C:\Windows\system32\DRIVERS\SymIM.sys []
S3 SymIMMP;SymIMMP; C:\Windows\system32\DRIVERS\SymIM.sys []
S3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-19 35328]
S4 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2006-11-02 82432]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 SfCtlCom;Trend Micro Central Control Component; C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe [2008-07-29 698888]
R2 TMBMServer;Trend Micro Unauthorized Change Prevention Service; C:\Program Files\Trend Micro\BM\TMBMSRV.exe [2007-12-24 333064]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine; C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe [2008-08-09 3585384]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2006-08-04 386560]
R3 tmproxy;Trend Micro Proxy Service; C:\Program Files\Trend Micro\Internet Security\TmProxy.exe [2008-02-26 648456]
S3 aspnet_state;ASP.NET State Service; C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-01-05 33800]

—————–EOF—————–
Post #6
Howdy faith_n_missouri.

Open HJT ,Close all programs down, leaving only HijackThis running.
Place a check against the following items:

O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

Click fix with all browsers closed.


NEXT


Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.

Then download and install Java Runtime Environment (JRE) 6 Update 7.


We are almost done Glenda !!
Post a new HJT log please.

Thanks
Chuck
Post #7
Fixed the hijack (Checked) items.

Did the JavaRa- No log appeared.

Ran Java Runtime JRE 6 update 7


Computer still is having troubles loading at start up, although I havent rebooted since doing the Java update.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:52:50 PM, on 9/26/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\zHotkey.exe
C:\Windows\ModPS2Key.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Spare Backup\SpareBackup.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\CallWave\IAM.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\MSN\MSNIA\CC\MSNCC\msncc.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch…TP&M=GT5654
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch…TP&M=GT5654
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch…TP&M=GT5654
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [CHotkey] "C:\Windows\zHotkey.exe"
O4 - HKLM\..\Run: [ShowWnd] "C:\Windows\ShowWnd.exe"
O4 - HKLM\..\Run: [ModPS2] "C:\Windows\ModPS2Key.exe"
O4 - HKLM\..\Run: [RtHDVCpl] "C:\Windows\RtHDVCpl.exe"
O4 - HKLM\..\Run: [Spare Backup] "C:\Program Files\Spare Backup\SpareBackup.exe" /silent
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] "C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe" /logon
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [Skytel] "C:\Windows\Skytel.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] "C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"
O4 - HKLM\..\Run: [NvSvc] "C:\Windows\system32\RUNDLL32.EXE" C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] "C:\Windows\system32\RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] "C:\Windows\system32\RUNDLL32.EXE" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ehTray.exe] "C:\Windows\ehome\ehTray.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster Platinum 18\Remind.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O13 - Gopher Prefix:
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/…NPUplden-us.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} (Imikimi_activex_plugin Control) - http://imikimi.com/download/imikimi_plugin_0.5.1.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6BD83264-E7F4-4974-BA78-0CA9C2BA3114}: NameServer = 209.244.0.3 209.244.0.4
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 7105 bytes
Post #8 last edited
Howdy faith_n_missouri, your log is clean of infections.
With that said you may want to check to see how much ram is installed and how much space is free on your hard drive.

For slow running computers: http://malwareremoval.com/forum/viewtopic….=344353#p344353

……………………………

Congratulations you are clean! :)
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP
This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
  • Reboot.
Turn ON System Restore
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check *Turn off System Restore*.
  • Click Apply, and then click OK.
This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Spybot Search and Destroy 1.6
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here

Install SpyWare Blaster 4.0
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com
Note 1: If you are running Windows XP SP2, you should upgrade to SP3.
Note 2: Users of Norton Internet Security 2008 and newer versions should uninstall the software before they install Service Pack 3.
The security suite can then be reinstalled afterwards.

Please check out Tony Klein's article "How did I get infected in the first place?"

Read some information here how to prevent Malware.


Happy Surfing !!
Chuck
Post #9
Thanks for your help. I really appreciate it. Still having problems loading at start up. I finally figured out the problem. (I think). I have Trend Micro AntiVirus which I bought and was loaded for me when I bought the computer in Jan. '08. I tried to uninstall and it wont uninstall. Went into Programs and features to uninstall and it came up with an error and now its not listed, but the program is still there. I plan on calling Trend Micro tomorrow. Thanks again, Glenda
Post #10
I fianlly got Trend Micro working. It was a issue with Vista SP1 and the version of Trend I was using. I went to their site and downloaded the newest version. Computer booted up nicely after I disabled spysweeper, it wouldnt run with the newest version of Trend Micro. Trend came with antivirus and antispyware in the version I just installed from their site.. One last question. You had me —— download JavaRa and unzip it to your desktop. ***Please close any instances of Internet Explorer before continuing!*** Double-click on JavaRa.exe to start the program. From the drop-down menu, choose English and click on Select. JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer. Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK. A logfile will pop up. Please save it to a convenient location. Then download and install Java Runtime Environment (JRE) 6 Update 7. I looked in programs and features and noticed I have two Java's Installed. Java™ SE Runtime Environment 6 update1 and Java™ 6 update7 I ran JavaRa.exe again and both still remains. Should I uninstall the Java™ SE Runtime Environment 6 update1? Thanks, Glenda
Post #13
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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