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Spyware / Malware / Virus Removal

[Resolved] hijack log

13 min read

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Post #16
ie still very slow to start and then crashes after about three pages of slow loading the av programe is one of the antivirus programes and would like your oppion on the best ones to have running on my system as my two year subscription with them is nearly over if you recomend a better one then i will go with that, the other programe that is running at the moment is eset smart security which you told me to install
Post #17
Hi snapper64

a little more work:

NEXT:
Lets try something here to speed up your PC.

First:

Please download System Security Suite.

HERE:

Extract it from the zip file into a folder.
.
Run 3S under “Items To Clear” tab place a checkmark in cookies, history, temporary files.

then under autorun tasks just lock the ones you don't want to start. Your not deleteing them
just stopping them. You can start them manualy. You can use google to see what every auto run is.
Here is a suggested list:

[QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe"
[RemoteControl8] "C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
[PDVD8LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD8\Language\Language.exe
[BDRegion] C:\Program Files\Cyberlink\Shared Files\brs.exe
[AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
[iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe
"C:\Program Files\ESET\ESET Smart Security\egui.exe" >>>>>>>THIS IS ONE OF THE AV's
C:\Program Files\Ahead\Nero BackItUp\NBJ.exe

Click on "lock" checked

If you find that you want these to start on boot up, you can always go back and unlock them.

NEXT:
Backup Your Registry with ERUNT
Please use the following link and scroll down to ERUNT and download it.

HERE:


Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe

I recommend you download RegSeeker.Get it here:

HERE:

Extract it to it's own folder, open and double click RegSeeker.exe to start the program. Maximize the window and click clean registry. Check all sections and click OK. When the scan is complete, verify the backup box in lower left corner is checked and click the select all button, then select all again. Then right click within the search results and select delete. Reboot and make sure your programs are working properly, control panel and add/remove programs windows open, etc (basically just do a quick check of everything). In the event anything was 'broken', you can open RegSeeker, click backups and double click any/all files to put the information back. A reboot may be required for the effects to be seen. Reboot When done.
After running this just post back as to how its running now.
good luck mschroe919
Post #18
ok something must be wrong with ie because i have been waiting for 15 minuetes for it to load a page? yet with the same conection on the laptop it takes less than a second useing the same cable all other programes seam to be fine can i reinstall ie and if so how? also i would like to remove another log in name from the start up
Post #19
I will get back I am going to dostors now back soon what version of IE is on your pc also what program do you want to stop too mschroe919
Post #21
Hi snapper64

Repair Internet Explorer 6

A number of XP users have reported situations with Internet Explorer 6 becoming corrupted and reporting a number of different errors. While there is certainly no guarantee, the two procedures listed below have restored functionality to IE6 for many users experiencing problems.

Note: May require that the Microsoft Windows XP CD-ROM be available.
Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP
From the Start menu, select Run.
In the Open field, type sfc /scannow(Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.

Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP
From the Start menu, select Search, select All Files and Folders.
Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
Ensure that Search System Folders and Search Subfolders are also checked.
In the All or Part of the File Name box, type ie.inf
In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder
Click the Search button.
In the search results pane, find the ie.inf file located in Windows\Inf folder.
Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.
——————————————————————————–
+++++++++++++++++++++++++++++++++++++++++++++++++++++

To remove user account:

Go into the control panel and click user accounts.
Left click on name you don't want
Then delete the one you don't want.

Let me know how it goes I will be around for a few hours yet
mschroe919
Post #22
great everything is fine now thank you so much for your help in your opinion what is the best programes to keep my pc clean and fre from viruses and ad aware?
Post #23
Hi snapper64
[external image: Posted Image]
I am happy if your happy
It was a pleasure helping you too.
Don't forget I couldn't have done it without you.

FIRST
What method did you use for ie clean up?
And also I suggest (Not required) you update IE6 for IE7

I see that your log is clean. You did great cleaning it up,
pat yourself on the back.
As I said there would be more …..here
this is my canned all clean speech.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Note you may have some of theses programs allready, if so just a reminder to keep updated.

FIRST:
You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
===================================================================
NEXT:
Make your Internet Explorer more secure - This can be done by following these simple instructions:

1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.

1. Change the Download signed ActiveX controls to Prompt
2. Change theDownload unsigned ActiveX controls to Disable
3. Change the Initialise and script ActiveX controls not marked as safe to Disable
4. Change the Installation of desktop items to Prompt
5. Change the Launching programs and files in an IFRAME to Prompt
6. Change the Navigate sub-frames across different domains to Prompt
7. When all these settings have been made, click on the OK button.
8. If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.
====================================================================

Use an Anti Virus Software
It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See these links for a listing of some on line & their stand-alone anti virus programs:
If you don't have one here are some of the better AV products.

Symantec/Norton Antivirus: http://www.symantec.com/nav/nav_9xnt/
Kapersky AV: http://www.kaspersky.com/buyonline.html?info=25
Nod32 : http://www.nod32.com/home/home.htm
Panda AV: http://www.pandasoftware.com/
McAfee Virusscan: http://us.mcafee.com/root/package.asp?pkgid=100
AVG Anti-Virus (Free version available) http://www.grisoft.com/

Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
============================================================
NEXT:

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.
If you don't have one see link below for a free firewall:

ZoneAlarm:
http://www.zonelabs.com/store/content/cata….jsp?lid=nav_za

Sunbelt Kerio:
http://www.sunbelt-software.com/Kerio.cfm

OutPost:
http://www.agnitum.com/products/outpostfree/download.php
================================================================================

Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software

Get the download and tutorial for Spybot S&D here:
http://www.bleepingcomputer.com/tutorials/tutorial43.html
=========================================================================


Install SpywareBlaster
SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:

http://www.javacoolsoftware.com/spywareblaster.html
========================================================================

Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
Happy surfing the net

I only ask one thing….please
Please post back and let us know what you think about our forum, we are all volunteers and would like a little smile.

Good luck and happy net surfing
Mschroe919
Post #24
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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