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Can renew IP but IE keeps saying 'Page can not be found'


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#1 ILoveLabs

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Posted 25 July 2008 - 09:30 AM

Our internet connection was working fine. Unfortunately, our cable line (which controls our digital cable, telephone and internet access) was struck by lightning. It was replaced...phone and TV are working fine. I am able to use the ipconfig/release and ipconfig/renew successfully. Also, the radio console does indicate that we're connected to the wireless router w/ a good connnection. I also remember running the troubleshooting tool and it saying something about default gateway not being found ?? Any ideas or suggestions? We'd really appreciate it. (right now we're at the public library using their PCs) Thanks Cindy

Edited by ILoveLabs, 25 July 2008 - 09:59 AM.

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#2 HFCG

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Posted 25 July 2008 - 09:10 PM

Hello, While it may be that your modem is damaged, have you tried powercycling the modem/router off for 1 minute, and than back on? It sounds like your modem needs to refresh the IP address. turning it off, and on will refresh the modem, and the router will need to reconnect to the modem.

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