Posted 30 July 2008 - 06:19 AM
OK all understood,
If you want to use some "heavy artillery" on it, I can direct you to the tools that can be used.
Before I do this however, I must advise that some of these tools are "aggressive" and in certain circumstances "side effects"can make for instability in your computer and in bad cases can lead to a reinstall of your complete operating system, all your applications, drivers downloaded software, Windows updates etc........... Please read my "canned speech" that follows and carry out the required measures.
Please take the opportunity now to bring your back up/archive/copy of all your important stuff 100% up to date, check that it's accurate, reproducible and held securely on removable media (not your hard drive)......
the idea here is to ensure that all your important data, files, spreadsheets, work, music, emails, log in details, user names, address book, drivers, letters, invoices, videos etc....in fact everything that is important to you (stuff that you would not like to permanently lose) is kept safe on external media.
Whilst you are doing this collect together all your application installation discs (or downloaded installation executables) serial numbers, product licence keys (including the one
for Windows itself and the Microsoft Windows installation disc and or Manufacturer's Restore and Driver /utilities discs. If you have made a disc image then keep this safe also on removable media and ensure you have made a bootable CD/DVD for use in the event that Windows will not start.
If you decide that you want to go ahead with more aggressive removal techniques (Rather than deciding to "live with it" )then please confirm that you have completed all the above work. when you post back..