Trend micro “not connected to internet” hijackthis, startuplist, installer, zip, executable

I do not do forms often, but; the need for help with security issues requires me to. This first post will be my starting point.

Not expecting all computer issues to be resolved at once, I submit this for your review:

Trend micro hijack this:
1. “not connected to internet” Blocked by firewall?
2. three to choose? I should know the difference? Installer, zip, or executable

attached:
A. hijack this file still needs analyzed because of no connection?
B. startup list needs lots of work, you may have a look, please don’t lol too much?

After going directly to the source (trend micro) vs. dnload.com etc., following their instructions to download and all … when I tried to analyze this, the program sent me pop up window, it informed me I needed to connect to the internet. Possibly connection blocked by firewall? That is as far as I got and for not just shut it down to post this and look elsewhere for much needed answers.

INFO:
running xp on an hp Compaq laptop
Running far too many security programs I’m sure: Norton, AVG, spybot, antivir pe, ad-aware, trend micro hijack, to name a few, Ready to take most of them off once I resolve the situation of my expired Norton and their lack of, or costly($) support situation.

ORDER OF EVENTS:
1. read quick start guide: http://www.trendsecure.com/portal/en-US/to…/hijackthis/qsg
2. observed some of FAQs: http://www.trendsecure.com/portal/en-US/to…/hijackthis/faq
3. looked at download page: http://www.trendsecure.com/portal/en-US/to…ckthis/download
4. went around in circles, to find out which of these three choices I needed to take:
A. Download hijack this installer: http://www.trendsecure.com/portal/en-US/_d…/HJTInstall.exe
B. Download hijack this ZIP: http://www.trendsecure.com/portal/en-US/_d…/HiJackThis.zip
C. Download hijack this executable: http://www.trendsecure.com/portal/en-US/_d…/HiJackThis.exe
5. I chose A. installer, it just sounded the best: http://www.trendsecure.com/portal/en-US/_d…/HJTInstall.exe
6. run was chosen
7. following the quick start guide, as best as it was written: http://www.trendsecure.com/portal/en-US/to…/hijackthis/qsg
8. I did the scan only
9. My second group of choices to make: the to do order wasn’t clear to me “save log” or “analyze this”
10. I chose save log
11. Then analyze this: THIS GAVE THE POPUP, not connected to the internet, duh, I see this a lot, is it one of my firewalls? Not sure which bothers me more: some program saying this or internet explorer not displaying a page and saying I’m not connected to the internet. As for the later, I have an idea that my ISP filters or is not prepared for my unusual method of connection.
12. also; I continued with the start up log found on the quick start guide: had issues there as well, I just don’t understand how the notebook files got moved around or possibly out of their expected folder, not going into detail about all that, but I have to mention that similar issues have happened with AVG from grissoft. Their files logs etc get saved as ms office access type files, go figure! I forget the name IT pros use for people like me who get their computer in the shape mine is in: it is defined as “the ____ behind the keyboard”? possibly someone has heard of that acronym and would like to remind me?
13. following are 2 files 1. hijack this 2. running programs/startup list:
14. THANKS IN ADVANCE
Happy Birthday USA!
[removed]

📎hijackthis_001.txt
📎startuplist_001.txt