[Resolved] Please review HJT log

Hello, Both Combofix and your HJT log look fine. What program is the windows installed trying to install??

Hi, Whenever I open an email or web page the windows installer opens. When I ran BidDefender last week it found two trojans and deleted them. I thought maybe they were reinstalled when I did the system restore on Sunday. I ran BitDefender again today and it was clean. Thanks

Hi, Sorry, it doesn't say which program it's trying to install. It just says "Preparing to install…"

Hi,

This appears to be a windows issue so I am linking you to our windows support staff, start a new topic in there forum and I will link to it also to offer any assistance if they need it.

Windows Support <– Our own forum

• How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.
• Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
• WhattheTech
• TonyKlein CastleCops
• Grinler BleepingComputer
• GeeksTo Go
• Dslreports

Safe Surfn
Ken

Hi, Thank you very much for you time, patience and support. I really appreciate it.

your very welcome.

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.