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[Resolved] slow pc and no sound


  • This topic is locked This topic is locked
7 replies to this topic

#1 noidea

noidea

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Posted 01 June 2008 - 01:24 PM

Hi

I would really appreciate your help regarding my Mother's pc, it is running very slowly with pop ups appearing regularly. The sound has also disappeared, there are no external speakers, they are within the monitor. It says no sound card but it worked until recently. She is using Windows XP Home edition.

I have posted a HJT log below. If you need any additional information let me know.

Thanks.

T

Logfile of HijackThis v1.99.1
Scan saved at 14:09:22, on 01/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.EXE
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Common Files\AOL\1212324843\ee\AOLSoftware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....ink/?linkid=677
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.aol.co...t=true&query=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [EPSON Stylus D68 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.EXE /P23 "EPSON Stylus D68 Series" /O6 "USB001" /M "Stylus D68"
O4 - HKLM\..\Run: [EPSON Stylus D68 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.EXE /P32 "EPSON Stylus D68 Series (Copy 1)" /O5 "LPT1:" /M "Stylus D68"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RunUninstall] C:\Orange\OrangeConnectionKit\setup.exe -u
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1212324843\ee\AOLSoftware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BlazeServoTool] "C:\Program Files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Program Files\MP3 Player Utilities 4.00\AMVConverter\grab.html
O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.15\AMVConverter\grab.html
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Program Files\MP3 Player Utilities 4.15\MediaManager\grab.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk/
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc....kup/qdiagcc.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

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#2 Rorschach112

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Posted 05 June 2008 - 06:57 AM

Hello

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.



Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner and click Accept

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.


#3 noidea

noidea

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Posted 06 June 2008 - 02:16 PM

posts as requested

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, June 06, 2008 5:53:12 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 6/06/2008
Kaspersky Anti-Virus database records: 834052
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 49413
Number of viruses found: 1
Number of infected objects: 1
Number of suspicious objects: 0
Duration of the scan process: 00:55:34

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\ph Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\variable Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\idb\Apps.Lst Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\idb\main.idx Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\idb\sap.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\idb\spool.lst Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\idb\STYLE.LST Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\idb\sysnews.lst Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\idb\Toolbar.lst Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\organize\bbscarlile Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\organize\bbscarlile.abi Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\organize\bbscarlile.aby Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\organize\CACHE\bbscarli00 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\ShopAssist\DataStore\global\clientcache.adb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\ShopAssist\DataStore\users\Bbscarlile.adb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\storage\cache.db Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\storage\server.lock Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\storage\stderr.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\storage\stdout.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Sandra\Application Data\Teleca\Telecalib\Logging\Application logs\SpecificUSB_log.txt Object is locked skipped
C:\Documents and Settings\Sandra\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Sandra\Local Settings\Application Data\AOL\UserProfiles\All Users\cls\common.cls Object is locked skipped
C:\Documents and Settings\Sandra\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Sandra\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Sandra\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Sandra\Local Settings\History\History.IE5\MSHist012008060620080607\index.dat Object is locked skipped
C:\Documents and Settings\Sandra\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Sandra\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Sandra\NtUser.dat.LOG Object is locked skipped
C:\Program Files\MP3 Player Utilities 3.5.02\DelDrv.exe Infected: not-a-virus:RiskTool.Win32.Deleter.b skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{FA30B01F-37C1-44B0-BAB3-0C445012C75D}\RP222\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.





Deckard's System Scanner v20071014.68
Run by Sandra on 2008-06-06 16:31:11
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
35: 2008-06-06 15:31:39 UTC - RP222 - Deckard's System Scanner Restore Point
34: 2008-06-04 17:45:01 UTC - RP221 - System Checkpoint
33: 2008-06-03 15:35:41 UTC - RP220 - System Checkpoint
32: 2008-06-01 13:18:20 UTC - RP219 - Installed Windows XP KB885295.
31: 2008-06-01 12:22:19 UTC - RP218 - Removed STOPzilla. Available with Windows Installer version 1.2 and later.


-- First Restore Point --
1: 2008-03-12 18:54:37 UTC - RP188 - Software Distribution Service 3.0


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 192 MiB (512 MiB recommended).


-- HijackThis (run as Sandra.exe) ----------------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-06-06 16:34:59
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\McAfee.com\Personal Firewall\MpfService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTTrayp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\E_FATIAAE.EXE
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\McAfee.com\Personal Firewall\MpfTray.exe
C:\Program Files\Common Files\AOL\1212324843\ee\aolsoftware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\McAfee.com\Personal Firewall\MpfAgent.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Java\jre1.5.0_10\bin\jucheck.exe
C:\Documents and Settings\Sandra\Desktop\dss.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\E_FAMTAAE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....ink/?linkid=677
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.aol.co...t=true&query=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - SITEguard - (no file)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [EPSON Stylus D68 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.EXE /P23 "EPSON Stylus D68 Series" /O6 "USB001" /M "Stylus D68"
O4 - HKLM\..\Run: [EPSON Stylus D68 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.EXE /P32 "EPSON Stylus D68 Series (Copy 1)" /O5 "LPT1:" /M "Stylus D68"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RunUninstall] C:\Orange\OrangeConnectionKit\setup.exe -u
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1212324843\ee\AOLSoftware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BlazeServoTool] "C:\Program Files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Program Files\MP3 Player Utilities 4.00\AMVConverter\grab.html
O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.15\AMVConverter\grab.html
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Program Files\MP3 Player Utilities 4.15\MediaManager\grab.html
O9 - Extra button: (no name) - CmdMapping - (file missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://download.micr...heckControl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} () - http://aolcc.aolsvc....kup/qdiagcc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\McAfee.com\Personal Firewall\MpfService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O24 - Desktop Component 0: - http://pics.ebaystat.../rtCurve.gifO24 - Desktop Component 1: - http://www.prodirect...dw_scrollObj.js

--
End of file - 9076 bytes

-- File Associations -----------------------------------------------------------

.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 MPFIREWL - c:\windows\system32\drivers\mpfirewall.sys
R2 AegisP (AEGIS Protocol (IEEE 802.1x) v3.4.5.0) - c:\windows\system32\drivers\aegisp.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 3.4.5.0>

S3 ALCXWDM (Service for Realtek AC97 Audio (WDM)) - c:\windows\system32\drivers\alcxwdm.sys (file missing)
S3 EC168BDA (EC168BDA service) - c:\windows\system32\drivers\ec168bda.sys <Not Verified; e3C, Inc.; e3C DTV Driver>
S3 RTLWUSB (NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver) - c:\windows\system32\drivers\wg111v2.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

S2 AOLService (AOL Spyware Protection Service) - c:\progra~1\common~1\aol\aolspy~1\\aolserv.exe (file missing)


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-06-06 16:29:00 256 --a------ C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job
2008-06-05 15:00:00 268 --ah----- C:\WINDOWS\Tasks\A822655891E9E054.job


-- Files created between 2008-05-06 and 2008-06-06 -----------------------------

2008-06-04 18:59:10 0 d-------- C:\Documents and Settings\Sandra\Application Data\Malwarebytes
2008-06-04 18:59:03 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-04 18:59:02 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-06-04 18:58:43 0 d-------- C:\Program Files\Common Files\Download Manager
2008-06-04 18:55:30 0 d-------- C:\Program Files\atfcleaner
2008-06-01 13:56:24 0 d-------- C:\Program Files\AOL Companion
2008-06-01 13:55:17 153088 --a------ C:\WINDOWS\system32\jgdwmie.dll <Not Verified; America Online; JG Decoder>
2008-06-01 13:53:54 0 d-------- C:\Program Files\Common Files\aolshare
2008-06-01 13:53:50 0 d-------- C:\Program Files\AOL 9.0
2008-05-26 17:05:06 0 d-------- C:\Documents and Settings\any user\Contacts
2008-05-26 17:03:26 0 d-------- C:\Documents and Settings\any user\Application Data\McAfee.com Personal Firewall
2008-05-25 12:34:55 0 d-------- C:\Program Files\HJT
2008-05-25 10:35:47 0 d-------- C:\Documents and Settings\All Users\Application Data\SITEguard
2008-05-25 10:33:24 0 d-------- C:\Program Files\Common Files\iS3
2008-05-25 10:33:18 0 d-------- C:\Documents and Settings\All Users\Application Data\STOPzilla!
2008-05-25 10:29:23 0 d-------- C:\Program Files\stopzilla


-- Find3M Report ---------------------------------------------------------------

2008-06-04 19:22:25 0 d-------- C:\Program Files\Common Files\AOL
2008-06-04 18:58:43 0 d-------- C:\Program Files\Common Files
2008-06-01 13:56:05 0 d-------- C:\Program Files\AOL Toolbar
2008-06-01 13:53:17 0 d-------- C:\Documents and Settings\Sandra\Application Data\Mozilla
2008-06-01 13:46:39 0 d-------- C:\Program Files\Google
2008-06-01 13:44:22 0 d-------- C:\Documents and Settings\Sandra\Application Data\AOL
2008-05-25 11:56:54 0 d-------- C:\Documents and Settings\Sandra\Application Data\Multi Math Eggs
2008-05-18 14:26:27 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-05-04 12:57:40 0 d-------- C:\Program Files\Multi Math Eggs
2008-05-04 12:56:52 0 d-------- C:\Program Files\Circle Developement
2008-05-04 12:56:51 0 d-------- C:\Program Files\Messenger Plus! Live
2008-05-04 12:56:49 0 d-------- C:\Program Files\Windows Live
2008-05-04 12:56:49 0 d-------- C:\Program Files\MSN Messenger
2008-04-24 17:56:22 0 d-------- C:\Program Files\Windows Media Connect 2


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"VTTimer"="VTTimer.exe" [07/03/2005 20:33 C:\WINDOWS\system32\VTTimer.exe]
"VTTrayp"="VTtrayp.exe" [03/08/2005 08:32 C:\WINDOWS\system32\VTTrayp.exe]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [31/10/2003 19:42]
"EPSON Stylus D68 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.exe" [25/01/2005 05:00]
"EPSON Stylus D68 Series (Copy 1)"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.exe" [25/01/2005 05:00]
"@"="" []
"Sony Ericsson PC Suite"="C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [26/10/2005 17:17]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe" [09/11/2006 16:07]
"WorksFUD"="C:\Program Files\Microsoft Works\wkfud.exe" [30/06/2000 06:59]
"Microsoft Works Portfolio"="C:\Program Files\Microsoft Works\WksSb.exe" [03/07/2000 02:48]
"Microsoft Works Update Detection"="C:\Program Files\Microsoft Works\WkDetect.exe" [30/06/2000 00:00]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [06/05/2007 10:52]
"RunUninstall"="C:\Orange\OrangeConnectionKit\setup.exe" [10/05/2006 15:48]
"MPFExe"="C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe" [18/08/2003 18:57]
"HostManager"="C:\Program Files\Common Files\AOL\1212324843\ee\AOLSoftware.exe" [17/11/2006 14:21]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/08/2004 13:00]
"BlazeServoTool"="C:\Program Files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe" []
"TomTomHOME.exe"="C:\Program Files\TomTom HOME 2\HOMERunner.exe" [18/02/2008 11:58]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [23/09/2005 22:05:26]
AOL 9.0 Tray Icon.lnk - C:\Program Files\AOL 9.0\aoltray.exe [01/06/2008 13:55:09]
AOL Companion.lnk - C:\Program Files\AOL Companion\companion.exe [01/06/2008 13:56:24]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{725220a0-e2c8-11dc-b054-00038a000015}]
AutoRun\command- E:\InstallTomTomHOME.exe




-- End of Deckard's System Scanner: finished at 2008-06-06 16:37:14 ------------


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: AMD Sempron™ Processor 2800+
Percentage of Memory in Use: 62%
Physical Memory (total/avail): 191.48 MiB / 71.17 MiB
Pagefile Memory (total/avail): 10417.07 MiB / 10186.29 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1920.42 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 76.32 GiB total, 57.27 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - Maxtor 6L080L0 - 76.33 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 76.32 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.
AntivirusOverride is set.


[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Enabled:RealPlayer"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL Connectivity Service Dialler"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL Connectivity Services"
"C:\\Program Files\\AOL 9.0\\waol.exe"="C:\\Program Files\\AOL 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\NETGEAR\\WG111v2\\WG111v2.exe"="C:\\Program Files\\NETGEAR\\WG111v2\\WG111v2.exe:*:Enabled:NETGEAR WG111v2 Smart Wizard"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\Common Files\\AOL\\1178445048\\ee\\aolsoftware.exe"="C:\\Program Files\\Common Files\\AOL\\1178445048\\ee\\aolsoftware.exe:*:Enabled:AOL Shared Components"
"C:\\Program Files\\Common Files\\AOL\\1212324843\\ee\\aolsoftware.exe"="C:\\Program Files\\Common Files\\AOL\\1212324843\\ee\\aolsoftware.exe:*:Enabled:AOL Shared Components"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Sandra\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=USER-00CAFFE703
ComSpec=C:\WINDOWS\system32\cmd.exe
DEFAULT_CA_NR=CA6
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Sandra
LOGONSERVER=\\USER-00CAFFE703
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\Program Files\AOL 9.0;C:\Program Files\Common Files\AOL\1212324843\ee;C:\Program Files\AOL 9.0;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Teleca Shared
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PortMagicSDKIsRunning=1
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 44 Stepping 2, AuthenticAMD
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=2c02
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Sandra\LOCALS~1\Temp
TMP=C:\DOCUME~1\Sandra\LOCALS~1\Temp
USERDOMAIN=USER-00CAFFE703
USERNAME=Sandra
USERPROFILE=C:\Documents and Settings\Sandra
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Sandra (admin)
Barry (admin)
any user (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
AOL Coach Version 1.0(Build:20040229.1 uk) --> "C:\Program Files\Common Files\aolshare\Coach\AolCInUn.exe" -lang="en-uk"
AOL Toolbar --> "C:\Program Files\AOL Toolbar\UNWISE.EXE" /u "C:\Program Files\AOL Toolbar\INSTALL.LOG"
AOL Uninstaller (Choose which Products to Remove) --> C:\Program Files\Common Files\AOL\uninstaller.exe
AOL You've Got Pictures Screensaver --> C:\Program Files\Common Files\AOL\Screensaver\uninst_ygpss.exe
ArcSoft PhotoImpression 4 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{546C7D0B-1E12-4573-BCD0-F5B0D3C66A74}\Setup.exe" -l0x9
Daily Star Sci-Fi Saturday --> C:\WINDOWS\iun6002.exe "C:\Program Files\Daily Star Sci-Fi Saturday\irunin.ini"
Digimax A6 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{412DD59E-4188-4EB9-83C2-7980BDF6BEB2}\Setup.exe" anything
Digimax Master --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AEC0CEBC-0FC7-4716-8222-1C4A742719B1}\Setup.exe" -l0x9 -removeonly
Digimax Reader --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FD67A9A9-B292-43B2-A4F9-59AD62626CAD}\setup.exe" -l0x9
EC168 TV Driver --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{A0CD0434-C975-4E5B-989B-066CE4D35597} /l1033
EPSON Easy Photo Print --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5DA7BC15-18D3-41A0-9F59-838DA3EAEF17}\SETUP.EXE" -l0x9 UNINST
EPSON Printer Software --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R
ESD68 User's Guide --> C:\Program Files\EPSON\TPMANUAL\ESD68\USE_G\DOCUNINS.EXE
FoneSync --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\FoneSync\Uninst.isu" -c"C:\Program Files\FoneSync\UninstSupport.dll"
Hijackthis 1.99.1 --> "C:\Program Files\Hijackthis\unins000.exe"
HijackThis 1.99.1 --> C:\Program Files\Hijackthis\HijackThis.exe /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
Malwarebytes' Anti-Malware --> "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Map Button (Windows Live Toolbar) --> MsiExec.exe /X{7745B7A9-F323-4BB9-9811-01BF57A028DA}
McAfee Personal Firewall Plus --> C:\PROGRA~1\McAfee.com\PERSON~1\UNWISE.EXE /U C:\PROGRA~1\McAfee.com\PERSON~1\INSTALL.LOG
Messenger Plus! Live & Sponsor (CiD) --> "C:\Program Files\Messenger Plus! Live\Uninstall.exe"
Microsoft AutoRoute 2001 --> MsiExec.exe /I{4D719053-5593-11D3-8F25-0060085C1758}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Word 2000 SR-1 --> MsiExec.exe /I{00170409-78E1-11D2-B60F-006097C998E7}
Microsoft Works 2001 Setup Launcher --> C:\Program Files\Microsoft Works Suite 2001\Setup\Launcher.exe D:\
Microsoft Works 6.0 --> MsiExec.exe /I{F8D0829C-9C6F-11D3-8080-00C04FA329AA}
MP3 Player Utilities 3.5.02 --> MsiExec.exe /I{0DE7211B-A7CB-4112-8D62-142A0EBDFAD9}
MP3 Player Utilities 3.73 --> MsiExec.exe /I{7784A172-61F1-445E-8368-601607E0DD22}
MP3 Player Utilities 4.15 --> MsiExec.exe /I{8B9852AF-B0B0-47B7-9BC5-89A95D77B6C9}
OneCare Advisor (Windows Live Toolbar) --> MsiExec.exe /X{53B2CFE9-A508-4457-B2CA-5D253536BFB7}
Popup Blocker (Windows Live Toolbar) --> MsiExec.exe /X{66A7A386-6F35-41A7-A731-101F0C0153C8}
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Samsung USB Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{86D6A20D-3910-4441-A3E5-EB6977251C86}\Setup.exe" anything
Smart Menus (Windows Live Toolbar) --> MsiExec.exe /X{F084395C-40FB-4DB3-981C-B51E74E1E83D}
Sony Ericsson PC Suite 1.20.173 --> MsiExec.exe /I{C5ADA65A-7828-4D85-B071-ECC52B51F794}
Su Doku Active --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{376A372E-7919-4226-854D-1842C9B574CE}\setup.exe" -l0x9
TomTom HOME --> C:\Program Files\TomTom HOME 2\Uninstall TomTom HOME.exe
VC_MergeModuleToMSI --> MsiExec.exe /I{900A92BA-19EF-4A34-86CF-7B6C85BDD971}
VIA Rhine-Family Fast Ethernet Adapter --> Rundll32.exe vuins32.dll,vuins32Ex $Rhine $VIA
VIA/S3G Display Driver --> C:\PROGRA~1\S3\UChromeP\s3minset.exe /u UChromeP.uns
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Windows Live Favorites for Windows Live Toolbar --> MsiExec.exe /X{786C4AD1-DCBA-49A6-B0EF-B317A344BD66}
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Live Outlook Toolbar (Windows Live Toolbar) --> MsiExec.exe /X{35E1A8C8-6646-4101-B0AA-42D1EB2AB3AE}
Windows Live Sign-in Assistant --> MsiExec.exe /I{49672EC2-171B-47B4-8CE7-50D7806360D7}
Windows Live Toolbar --> "C:\Program Files\Windows Live Toolbar\UnInstall.exe" {D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Live Toolbar --> MsiExec.exe /X{D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Live Toolbar Extension (Windows Live Toolbar) --> MsiExec.exe /X{341201D4-4F61-4ADB-987E-9CCE4D83A58D}
Windows Live Toolbar Feed Detector (Windows Live Toolbar) --> MsiExec.exe /X{68108E66-D13A-4EE8-A6F4-40E4B90C2A26}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Xvid 1.1.2 final uninstall --> "C:\Program Files\Xvid\unins000.exe"


-- Application Event Log -------------------------------------------------------

Event Record #/Type2424 / Error
Event Submitted/Written: 05/28/2008 00:48:06 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application AcroRd32.exe, version 7.0.8.218, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type2423 / Error
Event Submitted/Written: 05/28/2008 00:48:06 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application AcroRd32.exe, version 7.0.8.218, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type2422 / Error
Event Submitted/Written: 05/28/2008 00:48:04 PM / 05/28/2008 00:48:05 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application AcroRd32.exe, version 7.0.8.218, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type2412 / Success
Event Submitted/Written: 05/26/2008 05:26:28 PM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

Event Record #/Type2389 / Success
Event Submitted/Written: 05/26/2008 00:15:17 PM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type32545 / Error
Event Submitted/Written: 06/06/2008 04:24:01 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The AOL Spyware Protection Service service failed to start due to the following error:
%%2

Event Record #/Type32495 / Error
Event Submitted/Written: 06/05/2008 06:07:37 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The AOL Spyware Protection Service service failed to start due to the following error:
%%2

Event Record #/Type32447 / Error
Event Submitted/Written: 06/05/2008 02:52:43 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The AOL Spyware Protection Service service failed to start due to the following error:
%%2

Event Record #/Type32376 / Error
Event Submitted/Written: 06/04/2008 06:03:47 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The AOL Spyware Protection Service service failed to start due to the following error:
%%2

Event Record #/Type32324 / Error
Event Submitted/Written: 06/03/2008 04:13:49 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The AOL Spyware Protection Service service failed to start due to the following error:
%%2



-- End of Deckard's System Scanner: finished at 2008-06-06 16:37:14 ------------

Attached Files



#4 Rorschach112

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Posted 08 June 2008 - 04:48 PM

Hello

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - SITEguard - (no file)


2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.




Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    [kill explorer]
    C:\WINDOWS\Tasks\A822655891E9E054.job
    HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{725220a0-e2c8-11dc-b054-00038a000015}
    C:\Program Files\MP3 Player Utilities 3.5.02\DelDrv.exe
    purity 
    [start explorer]
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.



Reboot and tell me how your PC is running

#5 noidea

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Posted 12 June 2008 - 12:10 PM

Hi Apologies for the delay in responding. I ran HJT and OTmoveit2, see post below. When I viewed HJT the o3 - toolbar:(no name) - siteguard - (no file) was not showing so I left the other o3 files, one of which was aol toolbar and the other was windows live toolbar. Explorer killed successfully C:\WINDOWS\Tasks\A822655891E9E054.job moved successfully. < HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{725220a0-e2c8-11dc-b054-00038a000015} > Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{725220a0-e2c8-11dc-b054-00038a000015}\\ deleted successfully. C:\Program Files\MP3 Player Utilities 3.5.02\DelDrv.exe moved successfully. < purity > Explorer started successfully OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 06122008_185944 After rebooting the pc seems to be running fine and logging on a lot quicker. I await your further instructions. Can you also offer any advice regariding the sound? Thank you. T

#6 Rorschach112

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Posted 12 June 2008 - 12:13 PM

The sound is definitely a hardware problem I'd imagine, so you would have to go over to the Windows XP forum

Your logs are clean

  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it.
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.



You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html




Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.




Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Kleinís article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.

#7 noidea

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Posted 12 June 2008 - 12:29 PM

Hi That's great thank you very much for your help. I will follow all the guidance and instructions you have provided. Once again thank you. T

#8 Rorschach112

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Posted 12 June 2008 - 12:40 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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