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Virtumonde did not remove


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#1 Jcatsmom

Jcatsmom

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Posted 25 May 2008 - 09:56 AM

The computer is a Dell, running Win XP, SP2, with McAfee, Spyware Doctor, and Windows Defender.

This computer hasn't been responding well for a while. The home page was hijacked by Alot Toolbar, which I removed through Control Panel, Add/Remove programs, Encarta stopped working, CD player stopped working, and Spyware Doctor (free) would not update.

I ran ATF Cleaner, Malware Bytes, Vundofix.exe and HijackThis. Vundofix.exe did not find infected files, but Spyware Doctor still shows it and Starware adware infections. I am posting my logs and would appreciate help in getting these infections :pullhair: cleaned up. Thank you! :thumbup: - Jcatsmom
Logfile of HijackThis v1.99.1
Scan saved at 12:20:03 PM, on 5/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\windows\system32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\dlbxcoms.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\windows\System32\alg.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com...de_srchlft.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:0/proxy.pac
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dlbxmon.exe] "C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: *.errorsafe.com
O15 - Trusted Zone: *.winantispyware.com
O15 - Trusted Zone: *.winantivirus.com
O15 - Trusted Zone: *.winfixer.com
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} (SmartAccess Ctl Class) - https://install.char...in/ssctlsma.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1163740666937
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://mvt.mcafee.co...3,0,1,0/mvt.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.del...ll/gtdownde.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\windows\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: dlbx_device - Dell - C:\WINDOWS\system32\dlbxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

Malwarebytes' Anti-Malware 1.12
Database version: 775

Scan type: Quick Scan
Objects scanned: 35042
Time elapsed: 14 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


PCTOOLS Spyware Doctor Scan Type - Intelli-Scan

5/24/2008 12:36:15 PM:968 Infection was detected on this computer
Threat Name - Hijacker.Affiliated_with_Browser_Hijackers
Type - Registry Value
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\errorsafe.com, *

5/24/2008 12:36:15 PM:984 Infection was detected on this computer
Threat Name - Hijacker.Affiliated_with_Browser_Hijackers
Type - Registry Value
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\errorsafe.com\de, *

5/24/2008 12:36:15 PM:984 Infection was detected on this computer
Threat Name - Hijacker.Affiliated_with_Browser_Hijackers
Type - Registry Key
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\errorsafe.com\de

5/24/2008 12:36:15 PM:984 Infection was detected on this computer
Threat Name - Hijacker.Affiliated_with_Browser_Hijackers
Type - Registry Value
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\errorsafe.com\download, *

5/24/2008 12:36:15 PM:984 Infection was detected on this computer
Threat Name - Hijacker.Affiliated_with_Browser_Hijackers
Type - Registry Key
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\errorsafe.com\download

5/24/2008 12:36:15 PM:984 Infection was detected on this computer
Threat Name - Hijacker.Affiliated_with_Browser_Hijackers
Type - Registry Value
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\errorsafe.com\www, *

5/24/2008 12:36:16 PM:0 Infection was detected on this computer
Threat Name - Hijacker.Affiliated_with_Browser_Hijackers
Type - Registry Key
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\errorsafe.com\www

5/24/2008 12:36:16 PM:0 Infection was detected on this computer
Threat Name - Hijacker.Affiliated_with_Browser_Hijackers
Type - Registry Key
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\errorsafe.com

5/24/2008 12:36:16 PM:0 Infection was detected on this computer
Threat Name - RogueAntiSpyware.WinAntiSpyware
Type - Registry Value
Risk Level - Low
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winantispyware.com, *

5/24/2008 12:36:16 PM:0 Infection was detected on this computer
Threat Name - RogueAntiSpyware.WinAntiSpyware
Type - Registry Value
Risk Level - Low
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winantispyware.com\www, *

5/24/2008 12:36:16 PM:31 Infection was detected on this computer
Threat Name - RogueAntiSpyware.WinAntiSpyware
Type - Registry Key
Risk Level - Low
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winantispyware.com\www

5/24/2008 12:36:16 PM:31 Infection was detected on this computer
Threat Name - RogueAntiSpyware.WinAntiSpyware
Type - Registry Key
Risk Level - Low
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winantispyware.com

5/24/2008 12:36:16 PM:31 Infection was detected on this computer
Threat Name - Spyware.Rogue_Anti-Spyware_Products
Type - Registry Value
Risk Level - High
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winantivirus.com, *

5/24/2008 12:36:16 PM:31 Infection was detected on this computer
Threat Name - Spyware.Rogue_Anti-Spyware_Products
Type - Registry Value
Risk Level - High
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winantivirus.com\de, *

5/24/2008 12:36:16 PM:46 Infection was detected on this computer
Threat Name - Spyware.Rogue_Anti-Spyware_Products
Type - Registry Key
Risk Level - High
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winantivirus.com\de

5/24/2008 12:36:16 PM:46 Infection was detected on this computer
Threat Name - Spyware.Rogue_Anti-Spyware_Products
Type - Registry Value
Risk Level - High
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winantivirus.com\download, *

5/24/2008 12:36:16 PM:46 Infection was detected on this computer
Threat Name - Spyware.Rogue_Anti-Spyware_Products
Type - Registry Key
Risk Level - High
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winantivirus.com\download

5/24/2008 12:36:16 PM:46 Infection was detected on this computer
Threat Name - Spyware.Rogue_Anti-Spyware_Products
Type - Registry Value
Risk Level - High
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winantivirus.com\www, *

5/24/2008 12:36:16 PM:62 Infection was detected on this computer
Threat Name - Spyware.Rogue_Anti-Spyware_Products
Type - Registry Key
Risk Level - High
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winantivirus.com\www

5/24/2008 12:36:16 PM:62 Infection was detected on this computer
Threat Name - Spyware.Rogue_Anti-Spyware_Products
Type - Registry Key
Risk Level - High
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winantivirus.com

5/24/2008 12:36:16 PM:62 Infection was detected on this computer
Threat Name - Adware.WinFixer
Type - Registry Value
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winfixer.com, *

5/24/2008 12:36:16 PM:62 Infection was detected on this computer
Threat Name - Adware.WinFixer
Type - Registry Value
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winfixer.com\instlog, *

5/24/2008 12:36:16 PM:62 Infection was detected on this computer
Threat Name - Adware.WinFixer
Type - Registry Key
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winfixer.com\instlog

5/24/2008 12:36:16 PM:78 Infection was detected on this computer
Threat Name - Adware.WinFixer
Type - Registry Value
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winfixer.com\utils, *

5/24/2008 12:36:16 PM:78 Infection was detected on this computer
Threat Name - Adware.WinFixer
Type - Registry Key
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winfixer.com\utils

5/24/2008 12:36:16 PM:78 Infection was detected on this computer
Threat Name - Adware.WinFixer
Type - Registry Value
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winfixer.com\www.utils, *

5/24/2008 12:36:16 PM:78 Infection was detected on this computer
Threat Name - Adware.WinFixer
Type - Registry Key
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winfixer.com\www.utils

5/24/2008 12:36:16 PM:93 Infection was detected on this computer
Threat Name - Adware.WinFixer
Type - Registry Key
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\winfixer.com

5/24/2008 12:36:50 PM:890 Infection was detected on this computer
Threat Name - Trojan.Virtumonde
Type - Registry Value
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore, Type

5/24/2008 12:36:50 PM:890 Infection was detected on this computer
Threat Name - Trojan.Virtumonde
Type - Registry Value
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore, Count

5/24/2008 12:36:50 PM:906 Infection was detected on this computer
Threat Name - Trojan.Virtumonde
Type - Registry Value
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore, Time

5/24/2008 12:36:50 PM:906 Infection was detected on this computer
Threat Name - Trojan.Virtumonde
Type - Registry Key
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore

5/24/2008 12:36:50 PM:906 Infection was detected on this computer
Threat Name - Trojan.Virtumonde
Type - Registry Key
Risk Level - Elevated
Infection - HKEY_USERS\S-1-5-21-1932620155-314220044-3242527114-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{549B5CA7-4A86-11D7-A4DF-000874180BB3}

5/24/2008 12:37:13 PM:250 Immunizer Results
ActiveX section has been immunized, Processed 178 items.
5/24/2008 12:38:24 PM:375 Scan Finished
Scan Type - Intelli-Scan
Items Processed - 186905
Threats Detected - 5
Infections Detected - 33
Infections Ignored - 0

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#2 LDTate

LDTate

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Posted 01 June 2008 - 02:01 PM

Posted Image

Sorry about the delay in responding :(

If you still need help, Scan again with HijackThis, and "copy/paste" a new log file into this thread.

Also please describe how your computer behaves at the moment.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

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#3 Jcatsmom

Jcatsmom

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Posted 02 June 2008 - 01:02 PM

LD- Thank you for getting back to me. I understand how backed up everyone has been. I appreciate your taking on this case. The computer is running reasonably well. I have reinstalled Encarta and it seems to be running fine. I realize that the problems with the CD/DVD player not working is an old unresolved problem. Here's my latest log. Jcatsmom

Logfile of HijackThis v1.99.1
Scan saved at 1:29:48 PM, on 6/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\Explorer.EXE
C:\windows\system32\spoolsv.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\windows\system32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\dlbxcoms.exe
C:\windows\System32\alg.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com...de_srchlft.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:0/proxy.pac
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dlbxmon.exe] "C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: *.errorsafe.com
O15 - Trusted Zone: *.winantispyware.com
O15 - Trusted Zone: *.winantivirus.com
O15 - Trusted Zone: *.winfixer.com
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} (SmartAccess Ctl Class) - https://install.char...in/ssctlsma.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1163740666937
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://mvt.mcafee.co...3,0,1,0/mvt.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.del...ll/gtdownde.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\windows\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: dlbx_device - Dell - C:\WINDOWS\system32\dlbxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

#4 Jcatsmom

Jcatsmom

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Posted 02 June 2008 - 02:34 PM

LD- I have discovered a few things that are not working right about the computer. I have used Spyware Doctor as the backup antispyware in the past. Currently, something is blocking its updating. Also, when I tried to go to McAfee for help with this issue, I had difficulty using their site because "buttons" for chat, etc. do not show. I have downloaded/installed Java 6.6, but this did not help with the problem. Also can not open my excite mail on this computer because something is blocking it. Java is enabled, and cookies are allowed, with medium high security. Thanks in advance. Jcatsmom :pullhair:

#5 LDTate

LDTate

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Posted 02 June 2008 - 04:39 PM

Posted Image

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Download DelDomains.inf
http://www.mvps.org/.../DelDomains.inf

Right-click and select..... Save Target As....Save

This download includes a simple batch file (mvps.bat) that will rename the existing HOSTS file to HOSTS.MVP then copy the included updated HOSTS file to the proper location.



Next:

1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
Google Desktop Search
ewido anti-spyware


Next:

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com...de_srchlft.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:0/proxy.pac
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O15 - Trusted Zone: *.errorsafe.com
O15 - Trusted Zone: *.winantispyware.com
O15 - Trusted Zone: *.winantivirus.com
O15 - Trusted Zone: *.winfixer.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.del...ll/gtdownde.cab

Close ALL windows and browsers except HijackThis and click "Fix checked"


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

Proud graduate of TC/WTT Classroom

 


#6 Jcatsmom

Jcatsmom

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Posted 04 June 2008 - 01:08 PM

LD- I've followed your instructions. In Conrol Panel Add/remove programI did not find a program listed specifically ast Google Desktop Search. There is a Google Desktop program and Google Toolbard for Internet. I was successful with all the other steps. As far as running in general, Spyware Doctor is still unable to update and buttons for task selection do not show at the McAfee Technical Help page. When removing my Kingston Data Traveler, I get the error message "Exception occured while tryin to run "shell32.dll,Control_RunDLLhotplug.dll" This happens each time and generates an error message to Microsoft, which I send.
Here's my Hijackthis , run after the cleaning. The buttons for changing font size and color are not working for this message. Thank you.-Jcatsmom

Logfile of HijackThis v1.99.1
Scan saved at 1:58:16 PM, on 6/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\Explorer.EXE
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\windows\system32\ctfmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\windows\system32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\dlbxcoms.exe
C:\windows\System32\alg.exe
C:\windows\system32\wuauclt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dlbxmon.exe] "C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} (SmartAccess Ctl Class) - https://install.char...in/ssctlsma.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1163740666937
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://mvt.mcafee.co...3,0,1,0/mvt.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\windows\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: dlbx_device - Dell - C:\WINDOWS\system32\dlbxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

#7 LDTate

LDTate

    Grand Poobah

  • Root Admin
  • 57,211 posts

Posted 04 June 2008 - 02:17 PM

Lets dig deeper

Download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
--------------------------------------------------------------------
  • Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Give it atleast 20-30 minutes to finish

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

Proud graduate of TC/WTT Classroom

 


#8 Jcatsmom

Jcatsmom

    Authentic Member

  • Authentic Member
  • PipPip
  • 154 posts

Posted 07 June 2008 - 04:02 PM

LD- I have run Combofix and another Hijackthis. One technicality- I needed to disable McAfee and Spyware Doctor to run Combofix properly. I kept getting interrupts and they tried to remove it as a trojan.- Jcatsmom


ComboFix 08-06-07.1 - Bill Hampton 2008-06-07 16:47:51.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.238 [GMT -5:00]
Running from: C:\Documents and Settings\Bill Hampton\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-05-07 to 2008-06-07 )))))))))))))))))))))))))))))))
.

2008-06-02 14:57 . 2008-03-25 02:37 69,632 --a------ C:\WINDOWS\SYSTEM32\javacpl.cpl
2008-06-02 14:37 . 2008-06-02 14:37 <DIR> d-------- C:\Documents and Settings\Bill Hampton\Application Data\McAfee
2008-05-24 11:40 . 2008-05-24 11:40 <DIR> d-------- C:\VundoFix Backups
2008-05-21 16:26 . 2008-06-02 14:29 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-05-21 16:26 . 2008-05-21 16:26 <DIR> d-------- C:\Documents and Settings\Bill Hampton\Application Data\Malwarebytes
2008-05-21 16:26 . 2008-05-21 16:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-05-21 16:26 . 2008-05-30 01:06 34,296 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbamcatchme.sys
2008-05-21 16:26 . 2008-05-30 01:06 15,864 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbam.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-07 21:47 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-07 00:11 --------- d-----w C:\Documents and Settings\All Users\Application Data\Google Updater
2008-06-02 20:01 --------- d-----w C:\Program Files\Java
2008-06-02 19:41 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee
2008-05-24 17:35 --------- d-----w C:\Program Files\Spyware Doctor
2008-05-20 17:57 6,638 ----a-w C:\Documents and Settings\Bill Hampton\Application Data\wklnhst.dat
2008-04-07 06:21 --------- d-----w C:\Program Files\Picasa2
2008-03-27 08:12 151,583 ----a-w C:\windows\SYSTEM32\msjint40.dll
2008-03-27 08:12 151,583 ------w C:\windows\SYSTEM32\DLLCACHE\msjint40.dll
2008-03-19 09:47 1,845,248 ----a-w C:\windows\SYSTEM32\win32k.sys
2008-03-19 09:47 1,845,248 ------w C:\windows\SYSTEM32\DLLCACHE\win32k.sys
2006-06-11 18:39 65,792 -c--a-w C:\Documents and Settings\Bill Hampton\Application Data\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\windows\system32\ctfmon.exe" [2004-08-04 06:00 15360]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-22 00:44 68856]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 21:12 221184]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 16:54 57344]
"dlbxmon.exe"="C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe" [2004-08-27 14:29 417792]
"MPFExe"="C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe" [2005-11-11 18:00 1005096]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 14:49 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 14:46 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 14:50 114688]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 23:16 39792]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" [2008-03-25 04:28 144784]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 15:38 39264]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 02:01:04 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\WINDOWS\\SYSTEM32\\dlbxcoms.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"C:\\Program Files\\Spyware Doctor\\pctsAuxs.exe"=
"C:\\Program Files\\Spyware Doctor\\pctsGui.exe"=
"C:\\Program Files\\Spyware Doctor\\Update.exe"=

S3 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438;"C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-04-25 02:25]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{d2cf7362-8cae-11dc-bb9f-001111c6831b}]
\Shell\AutoRun\command - D:\setup.exe

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-03-15 06:07:41 C:\windows\Tasks\McDefragTask.job"
- c:\PROGRA~1\mcafee\mqc\QcConsol.exe'
"2008-03-01 07:00:07 C:\windows\Tasks\McQcTask.job"
- c:\PROGRA~1\mcafee\mqc\QcConsol.exe
"2008-06-07 21:22:00 C:\windows\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
"2008-06-06 20:00:01 C:\windows\Tasks\Norton Security Scan.job"
- C:\Program Files\Norton Security Scan\Nss.exe
"2008-06-07 00:00:02 C:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job"
- C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-07 16:49:28
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-06-07 16:50:27
ComboFix-quarantined-files.txt 2008-06-07 21:50:19

Pre-Run: 145,859,735,552 bytes free
Post-Run: 145,849,106,432 bytes free

102 --- E O F --- 2008-06-03 19:07:11

Logfile of HijackThis v1.99.1
Scan saved at 4:56:59 PM, on 6/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\windows\system32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\dlbxcoms.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\windows\explorer.exe
C:\windows\system32\NOTEPAD.EXE
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dlbxmon.exe] "C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} (SmartAccess Ctl Class) - https://install.char...in/ssctlsma.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1163740666937
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://mvt.mcafee.co...3,0,1,0/mvt.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\windows\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: dlbx_device - Dell - C:\WINDOWS\system32\dlbxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

#9 LDTate

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Posted 07 June 2008 - 04:11 PM

Spyware Doctor still shows it and Starware adware infections.

Logs look good. Are you still getting that warning?

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#10 Jcatsmom

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Posted 09 June 2008 - 10:34 AM

LD- I am planning on going to check on that computer today. I am wondering if the issues I had with "buttons" not working on the McAfee website and pulldown menu of font size and color not working at this posting site might indicate that I need to reinstall Internet Explorer 7. Or is it a problem with internet options or Java permissions? Thanks.- Jcatsmom

#11 LDTate

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Posted 10 June 2008 - 05:39 AM

LD- I am planning on going to check on that computer today. I am wondering if the issues I had with "buttons" not working on the McAfee website and pulldown menu of font size and color not working at this posting site might indicate that I need to reinstall Internet Explorer 7. Or is it a problem with internet options or Java permissions? Thanks.- Jcatsmom

Sorry I don't have an answer for that but re-install IE7 sounds like a plan.

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#12 Jcatsmom

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Posted 15 June 2008 - 02:11 PM

LD- Spyware Doctor continued to show infection. Reinstalling Internet Explorer was disastrous. Drivers must have gotten corrupted and the computer slowed to a crawl, unless selective startup was used. I could not do system restore :smack: because I'd shut it off to remove any infections that were hiding in there. Therefore, we decided to reinstall the op system and starting over from scratch. Thanks for your help.- Jcatsmom

#13 LDTate

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Posted 16 June 2008 - 04:14 PM

Thanks for posting back and leeting me know :thumbup:

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