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[Resolved] computer freezing up periodically

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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My PC has been acting sluggish lately, and freezing up…once in a while, everything will freeze up (can't even move the mouse pointer) for a few seconds, then return to normal. Then a couple minutes later, the same things happens. Restarting will solve the problem. I've run Spybot and AVG and both came up clean. I've also run ATF cleaner. Any help is greatly appreciated. :)

Logfile of HijackThis v1.99.1
Scan saved at 11:25:18 PM, on 5/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\Comodo\Firewall\cfp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\PROGRA~1\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ca.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {E780E148-0BAC-4654-81A4-8A649F4D4A90} - (no file)
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [TgStartSched] "C:\@Home\tioga\bin\tgsched.exe" /firstsync
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [TgAddServer] "C:\@Home\tioga\bin\tgshell.exe" /fds "http:\\www\download\tioga"
O4 - HKLM\..\Run: [requester] "C:\WINDOWS\system32\requester.11.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Tunebite] C:\Program Files\RapidSolution\Tunebite\Tunebite.exe -tray
O4 - Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Copy to Semagic - C:\Program Files\Semagic\copy.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Semagic - C:\Program Files\Semagic\link.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesca.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesca.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Compaq_Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O12 - Plugin for .asx: C:\PROGRA~1\Netscape\COMMUN~1\Program\PLUGINS\npdsplay.dll
O12 - Plugin for .mts: C:\Program Files\MetaCreations\MetaStream\npmetastream.dll
O16 - DPF: ActiveGS.cab - http://www.virtualapple.org/activegs.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by106fd.bay106.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {5CE72DD0-4695-4D18-A4D3-3367ACD37578} (F-Secure Health Check 1.0) - http://support.f-secure.com/enu/home/onlin…/fshc/fscax.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/downl…lscbase3401.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4056/ftp…302/Coupons.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O16 - DPF: {97E71027-0BA2-44F2-97DB-F84D808ED0B6} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab55762.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://209.67.146.68/ePlayer/2_0/ACNePlayer.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…5/installer.exe
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite.net/d…/ITDetector.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by106fd.bay106.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://blacks.pnimedia.com/upload/activex/…tupv2.0.0.9.cab?
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit…wn.cab31267.cab
O16 - DPF: {F992FDC0-DAA7-4774-B01C-E9DFF19FE0FE} (Invoke Solutions MILive Participant Control(MR)) - http://online.invokesolutions.com/events/b…7206/MILive.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
Hi krylonblue,

Please open HijackThis, choose Do a system scan only and place a checkmark next to the following lines:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {E780E148-0BAC-4654-81A4-8A649F4D4A90} - (no file)
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [requester] "C:\WINDOWS\system32\requester.11.exe"
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4056/ftp…302/Coupons.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab

Then close all open windows apart from HijackThis, press Fix checked, OK the prompt and close HijackThis.

Make hidden/system files and folders visible:
Click Start -> My Computer
Select the Tools menu, click Folder Options and select the View tab
Under the Hidden files and folders heading SELECT Show hidden files and folders
UNCHECK the Hide extensions for known file types option
UNCHECK the Hide protected operating system files (recommended) option
Click Yes to confirm and press OK


Use Windows Explorer (right-click Start, select Explore) to find and delete the following file:

C:\WINDOWS\system32\requester.11.exe

If you have trouble finding or deleting it, please let me know in your next response.

Download Deckard's System Scanner (DSS) to your Desktop (right-click the link, select Save Target As…, select your Desktop and press Save)
  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Make sure Format->Word Wrap is unchecked
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your reply

Once complete, please post both DSS logs, you won't need to produce a new HijackThis log as DSS produces one for you.
Hi silver,

I ran HijackThis and fixed the selected items, however I was not able to find requester11.exe on my computer.

Here are the scans from DSS:

main.txt

Deckard's System Scanner v20071014.68
Run by [removed] on 2008-05-25 01:05:48
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–



– Last 5 Restore Point(s) –
21: 2008-05-25 04:34:46 UTC - RP587 - Deckard's System Scanner Restore Point
20: 2008-05-23 02:57:13 UTC - RP586 - System Checkpoint
19: 2008-05-21 15:25:34 UTC - RP585 - System Checkpoint
18: 2008-05-20 13:16:06 UTC - RP584 - System Checkpoint
17: 2008-05-17 05:27:58 UTC - RP583 - Software Distribution Service 3.0


– First Restore Point –
1: 2008-04-16 04:02:57 UTC - RP567 - Removed QuickTime


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 504 MiB (512 MiB recommended).


– HijackThis (run as Compaq_Owner.exe) —————————————-

Unable to find log (file not found); running clone.
– HijackThis Clone ————————————————————


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-05-25 01:09:24
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Free\avgamsvr.exe
C:\Program Files\Grisoft\AVG Free\avgupsvc.exe
C:\Program Files\Grisoft\AVG Free\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system\hpsysdrv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\hp\KBD\kbd.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Comodo\Firewall\cfp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Documents and Settings\Compaq_Owner\Desktop\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf;=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?wl=true
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/search?q=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = iexplore
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ca.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [TgStartSched] "C:\@Home\tioga\bin\tgsched.exe" /firstsync
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [TgAddServer] "C:\@Home\tioga\bin\tgshell.exe" /fds "http:\\www\download\tioga"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Tunebite] C:\Program Files\RapidSolution\Tunebite\Tunebite.exe -tray
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O8 - Extra context menu item: &AOL; Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Copy to Semagic - C:\Program Files\Semagic\copy.htm
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Semagic - C:\Program Files\Semagic\link.htm
O9 - Extra button: (no name) - CmdMapping - (file missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Common\yhexbmesca.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Common\yhexbmesca.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Compaq_Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ActiveGS.cab () - http://www.virtualapple.org/activegs.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa…director/sw.cab
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by106fd.bay106.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {5CE72DD0-4695-4D18-A4D3-3367ACD37578} (F-Secure Health Check 1.0) - http://support.f-secure.com/enu/home/onlin…/fshc/fscax.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/downl…lscbase3401.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O16 - DPF: {97E71027-0BA2-44F2-97DB-F84D808ED0B6} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab55762.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://209.67.146.68/ePlayer/2_0/ACNePlayer.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…5/installer.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} () - http://ax.phobos.apple.com.edgesuite.net/d…/ITDetector.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by106fd.bay106.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://blacks.pnimedia.com/upload/activex/…tupv2.0.0.9.cab?
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit…wn.cab31267.cab
O16 - DPF: {F992FDC0-DAA7-4774-B01C-E9DFF19FE0FE} (Invoke Solutions MILive Participant Control(MR)) - http://online.invokesolutions.com/events/b…7206/MILive.cab
O18 - Protocol: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files\Belarc\Advisor\System\BAVoilaX.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.8.5.1302.1018.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.8.5.1302.1018.dll
O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\Program Files\Common Files\Microsoft Shared\Web Components\10\OWC10.DLL
O18 - Protocol: mso-offdap11 - {32505114-5902-49B2-880A-1F7738E5A384} - C:\Program Files\Common Files\Microsoft Shared\Web Components\11\OWC11.DLL
O18 - Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe


–
End of file - 14375 bytes

– HijackThis Fixed Entries (C:\PROGRA~1\HIJACK~1\backups\) ——————–

backup-20080525-002753-235 O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4056/ftp…302/Coupons.cab
backup-20080525-002753-561 O2 - BHO: (no name) - {E780E148-0BAC-4654-81A4-8A649F4D4A90} - (no file)
backup-20080525-002753-707 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
backup-20080525-002753-770 O4 - HKLM\..\Run: [requester] "C:\WINDOWS\system32\requester.11.exe"
backup-20080525-002753-781 O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
backup-20080525-002753-956 O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
backup-20080525-002755-278 O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab

– File Associations ———————————————————–

All associations okay.


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R1 BANTExt (Belarc SMBios Access) - c:\windows\system32\drivers\bantext.sys
R1 SbcpHid - c:\windows\system32\drivers\sbcphid.sys

S3 EagleNT - c:\windows\system32\drivers\eaglent.sys
Hi krylonblue,

Please open Start->Control Panel->Add/Remove Programs, and remove the following:

J2SE Runtime Environment 5.0 Update 11
Java 2 Runtime Environment, SE v1.4.2_03
JavaT 6 Update 2
JavaT 6 Update 3
JavaT 6 Update 5
JavaT SE Runtime Environment 6 Update 1

These are out of date and now a security risk, you can get the latest update (version 6 update 6) from here

You have a program called Messenger Plus! Live installed. When installing it offers a choice either to Install the sponsor program or I refuse to give my support, don't install the sponsor. The sponsor program is malware so if you installed it or are unsure we must remove it. Even if you didn't install the sponsor program I recommend you remove this program anyway as the developer is spreading malware for profit - read more information about this here. These should be removed via Add/Remove Programs:

Messenger Plus! 3
Messenger Plus! Live
WMPlus 2 (remove only)


You have Viewpoint Media Player installed on your system. This program is not malware but it is foistware in that it is usually installed without the user's knowledge or approval, and for this reason I recommend you remove it. If you actually use this program, I recommend you try using safe and free alternatives such as VLC Media Player.
Viewpoint Media Player can be removed via Add/Remove Programs

Party Poker has been reported as being malware-related so I strongly recommend you remove it.
To do so, uninstall PartyPoker via Add/Remove Programs

You have uTorrent, a P2P file sharing program installed on your computer. This program does not come bundled with malware as some similar programs do, but peer-to-peer file sharing networks are one of the biggest sources of malware we see. Anything downloaded from them cannot be trusted to be clean, because even if the file appears to be what it claims to be, it can have malware embedded in it.
I recommend you remove it, but of course the choice is yours.
I strongly recommend you remove uTorrent via Add/Remove Programs.

————————————————————————

Next, download Deljob.exe and save it to your desktop.
Doubleclick Deljob.exe to start the program.
A file called logit.txt should appear on your Desktop and should open in Notepad, post the contents of this file in your next response.

————————————————————————

Now open HijackThis, select Open the Misc Tools section
Press the Open Uninstall Manager… button
Scroll down the list and find this entry: AutoUpdate
Click it to highlight it, then press Delete this entry
Then close HijackThis

————————————————————————

Next, please do an online scan with Kaspersky:
Open Kaspersky Online Scanner in Internet Explorer using this link:
http://www.kaspersky.com/kos/eng/partner/d…kavwebscan.html
  • Click Accept and the web scanner will begin to load
  • If a yellow warning bar appears at the top of the browser, click it and choose Install ActiveX Control
  • You will be prompted to install an ActiveX component from Kaspersky, click Install
  • If you are prompted about another ActiveX control called Kaspersky Online Scanner GUI part then allow it to be installed also.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on Next and then Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • The program will start to scan your system.
  • Once the scan is complete, click on the Save Report As… button, change Save as type: to Text file and save the file to your desktop as Kaspersky.txt

————————————————————————

Once complete, please post the logit.txt output, the Kaspersky report and a new HijackThis log. Also, let me know how your computer is running now.
Hi silver, I wasn't able to find "AutoUpdate" in the Uninstall Manager in HijackThis. My computer does seem to be running better, it hasn't frozen recently.

logit.txt

——————————————————–
No LOP job-files found
——————————————————–
Files in Windows Tasks folder

Uniblue SpeedUpMyPC Nag.job
Uniblue SpeedUpMyPC.job
——————————————————–
Export App Data folders
——————————————————–
Volume in drive C is PRESARIO
Volume Serial Number is 7827-944B

Directory of C:\Documents and Settings\Compaq_Owner\Application Data

05/02/2008 11:44 AM .
05/02/2008 11:44 AM ..
05/25/2005 11:32 PM BITTOR~1 .BitTornado
05/26/2006 12:25 AM GAIM~1 .gaim
04/14/2006 01:36 AM acccore
12/05/2007 11:37 PM Adobe
01/27/2007 08:09 AM AdobeUM
07/23/2007 09:05 PM Ahead
05/17/2005 05:59 PM AOL
03/19/2008 07:39 PM APPLEC~1 Apple Computer
04/26/2006 03:08 PM Ashampoo
05/24/2008 12:25 AM AVG7
11/22/2007 12:24 PM Comodo
05/20/2008 09:05 PM dvdcss
10/02/2007 12:18 PM Flickr
05/22/2006 05:11 PM FUNKIT~1 funkitron
08/16/2007 12:56 AM GETRIG~1 GetRightToGo
07/03/2005 02:32 AM Google
03/05/2008 01:53 AM gtk-2.0
05/16/2005 07:25 AM Help
02/16/2005 10:51 AM IDENTI~1 Identities
09/01/2007 11:06 PM IMVU
01/10/2008 11:21 PM INSTAL~1 InstallShield
05/01/2005 12:16 PM INTERA~1 Interactive Agents
05/06/2005 04:27 PM INTERV~1 InterVideo
12/28/2005 01:24 AM iPodder
09/26/2006 02:02 AM JASCSO~1 Jasc Software Inc
02/06/2008 12:00 AM Lavasoft
05/04/2005 12:14 AM LEADER~1 Leadertech
12/01/2005 03:59 AM LIONHE~1 Lionhead Studios
06/18/2005 09:50 PM MACROM~1 Macromedia
02/09/2006 12:18 AM MAGICM~1 Magic Match
12/07/2005 05:07 PM MICROS~1 Microsoft
05/17/2005 08:57 AM Motive
02/22/2007 07:00 PM Mozilla
02/04/2008 02:30 AM Real
02/16/2005 10:51 AM SAMPLE~1 SampleView
08/21/2007 06:33 PM SecuROM
12/21/2006 12:12 AM SLAUTO~1 SLAutoSave
05/04/2005 12:15 AM Sonic
12/12/2005 12:09 AM SONYCO~1 Sony Corporation
02/16/2005 10:51 AM Sun
04/30/2005 10:17 PM Symantec
04/19/2007 08:43 PM SYSTEM~1 SystemRequirementsLab
02/22/2007 07:00 PM Talkback
10/25/2005 11:37 AM Template
10/10/2007 12:23 AM TORREN~1 Torrent Episode Downloader
02/22/2008 09:27 AM Tunebite
02/21/2008 08:37 PM Uniblue
05/14/2008 10:36 AM uTorrent
08/31/2005 03:15 PM Ventrilo
05/26/2005 09:49 PM vlc
01/19/2007 03:24 PM Webshots
07/11/2006 02:08 PM Yahoo!
05/18/2005 06:17 PM YAHOO!~1 Yahoo! Messenger
01/18/2007 09:56 PM yoclient
05/17/2005 09:00 AM YOU'VE~1 You've Got Pictures Screensaver
0 File(s) 0 bytes
57 Dir(s) 94,695,428,096 bytes free
Volume in drive C is PRESARIO
Volume Serial Number is 7827-944B

Directory of C:\Documents and Settings\All Users\Application Data

05/26/2008 12:18 AM .
05/26/2008 12:18 AM ..
04/28/2008 10:32 PM Adobe
04/14/2006 01:31 AM AOLDOW~1 AOL Downloads
04/14/2008 05:34 PM Apple
05/13/2008 11:17 PM APPLEC~1 Apple Computer
02/09/2007 09:00 AM AVG7
11/22/2007 12:28 PM Comodo
08/12/2005 01:45 AM Grisoft
02/16/2005 10:51 AM INSTAL~1 InstallShield
05/26/2008 12:18 AM KASPER~1 Kaspersky Lab
04/24/2008 01:00 PM LACONI~1 Laconic Software
02/06/2008 12:07 AM Lavasoft
04/16/2008 10:21 AM MEDIAW~1 MediaWidget
01/12/2006 11:16 PM MESSEN~1 Messenger Plus!
12/11/2007 12:36 AM MICROS~1 Microsoft
01/25/2008 09:26 PM MINIGO~1 MinigolfAdventures
02/16/2005 10:51 AM Motive
10/30/2006 03:36 PM MOVENE~1 Move Networks
12/10/2007 10:18 PM MUMBOJ~1 MumboJumbo
07/23/2007 08:54 PM Nero
02/22/2008 09:37 AM RAPIDS~1 RapidSolution
05/30/2005 08:38 PM Raxco
02/16/2005 10:51 AM SBSI
12/11/2005 11:55 PM SONYCO~1 Sony Corporation
02/08/2008 02:50 PM SPYBOT~1 Spybot - Search & Destroy
08/12/2005 06:17 AM Symantec
01/25/2008 09:43 PM TEMP
07/04/2005 05:49 PM Trymedia
05/04/2006 12:00 AM WINDOW~1 Windows Genuine Advantage
03/05/2008 01:49 AM WinZip
03/02/2008 02:22 AM WLINST~1 WLInstaller
01/18/2007 11:12 PM Yahoo!
0 File(s) 0 bytes
33 Dir(s) 94,695,428,096 bytes free
——————————————————–
All User Accounts
——————————————————–
All Users
Compaq_Owner
——————————————————–

Kaperksy report

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KASPERSKY ONLINE SCANNER REPORT
Monday, May 26, 2008 8:53:35 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 26/05/2008
Kaspersky Anti-Virus database records: 800486
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Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\

Scan Statistics:
Total number of scanned objects: 109758
Number of viruses found: 6
Number of infected objects: 11
Number of suspicious objects: 0
Duration of the scan process: 01:54:43

Infected Object Name / Virus Name / Last Action
C:\Deckard\System Scanner\backup\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\NERO13390\Toolbar.exe Infected: not-a-virus:AdTool.Win32.MyWebSearch.bm skipped
C:\Deckard\System Scanner\backup\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\setup2.exe Infected: not-a-virus:AdWare.Win32.TimeSink skipped
C:\Documents and Settings\All Users\Application Data\AVG7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Comodo\Firewall Pro\cfplogdb.sdb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\MyWayMyWebSearch.zip/MWSSRCAS.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.as skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\MyWayMyWebSearch.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SolutionsSearchAssistant.zip/ClientAX.dll Infected: not-a-virus:AdWare.Win32.180Solutions.ac skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SolutionsSearchAssistant.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SolutionsSearchAssistant10.zip/ClientAX.dll Infected: not-a-virus:AdWare.Win32.180Solutions.ac skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SolutionsSearchAssistant10.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde.zip/nnnmnlj.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.il skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde.zip ZIP: infected - 1 skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\fqcah1jn.default\cert8.db Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\fqcah1jn.default\dictionarytip\DictionaryTip.db Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\fqcah1jn.default\history.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\fqcah1jn.default\key3.db Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\fqcah1jn.default\parent.lock Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\fqcah1jn.default\search.sqlite Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\fqcah1jn.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Ahead\Nero Home\bl.db Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Ahead\Nero Home\is2.db Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Messenger\[removed]\SharingMetadata\Logs\Dfsr00005.log Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Messenger\[removed]\SharingMetadata\pending.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Messenger\[removed]\SharingMetadata\Working\database_495B_39BE_7827_944B\dfsr.db Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Messenger\[removed]\SharingMetadata\Working\database_495B_39BE_7827_944B\fsr.log Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Messenger\[removed]\SharingMetadata\Working\database_495B_39BE_7827_944B\fsrtmp.log Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Messenger\[removed]\SharingMetadata\Working\database_495B_39BE_7827_944B\tmp.edb Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Windows Live Contacts\[removed]\real\members.stg Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Windows Live Contacts\[removed]\shadow\members.stg Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\fqcah1jn.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\fqcah1jn.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\fqcah1jn.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\fqcah1jn.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\fqcah1jn.default\XUL.mfl Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\History\History.IE5\MSHist012008052520080526\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\~DF34DC.tmp Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\~DF352B.tmp Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\~DF5421.tmp Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\~DF54CF.tmp Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\My Documents\My Chat Logs\May 2008\[removed] Object is locked skipped
C:\Documents and Settings\Compaq_Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Compaq_Owner\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Hijackthis\backups\backup-20080525-002755-278.dll Infected: not-a-virus:Downloader.Win32.PopCap.b skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP593\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{6931BD02-0F08-482D-B548-EA505FFE3E49}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

New HijackThis log

Logfile of HijackThis v1.99.1
Scan saved at 9:06:16 AM, on 5/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Comodo\Firewall\cfp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf;=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ca.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [TgStartSched] "C:\@Home\tioga\bin\tgsched.exe" /firstsync
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [TgAddServer] "C:\@Home\tioga\bin\tgshell.exe" /fds "http:\\www\download\tioga"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Tunebite] C:\Program Files\RapidSolution\Tunebite\Tunebite.exe -tray
O4 - Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O8 - Extra context menu item: &AOL; Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Copy to Semagic - C:\Program Files\Semagic\copy.htm
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Semagic - C:\Program Files\Semagic\link.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesca.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesca.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Compaq_Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O12 - Plugin for .asx: C:\PROGRA~1\Netscape\COMMUN~1\Program\PLUGINS\npdsplay.dll
O12 - Plugin for .mts: C:\Program Files\MetaCreations\MetaStream\npmetastream.dll
O16 - DPF: ActiveGS.cab - http://www.virtualapple.org/activegs.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by106fd.bay106.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {5CE72DD0-4695-4D18-A4D3-3367ACD37578} (F-Secure Health Check 1.0) - http://support.f-secure.com/enu/home/onlin…/fshc/fscax.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/downl…lscbase3401.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O16 - DPF: {97E71027-0BA2-44F2-97DB-F84D808ED0B6} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab55762.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://209.67.146.68/ePlayer/2_0/ACNePlayer.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…5/installer.exe
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite.net/d…/ITDetector.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by106fd.bay106.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://blacks.pnimedia.com/upload/activex/…tupv2.0.0.9.cab?
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit…wn.cab31267.cab
O16 - DPF: {F992FDC0-DAA7-4774-B01C-E9DFF19FE0FE} (Invoke Solutions MILive Participant Control(MR)) - http://online.invokesolutions.com/events/b…7206/MILive.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
Hi krylonblue,

That looks pretty good, just a few things left to tidy up:

Did you remove Party Poker? If so, please open HijackThis, choose Do a system scan only and place a checkmark next to the following lines:

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)

Then close all open windows apart from HijackThis, press Fix checked, OK the prompt and close HijackThis.

If you removed Messenger Plus!, then please delete this folder:

C:\Documents and Settings\All Users\Application Data\Messenger Plus!


Next press Start->Run, copy/paste the following command (it's one long command) into the box and press OK:

cmd /c del /q /a /f "C:\Program Files\Hijackthis\backups\backup-20080525-002755-278.dll"

A black box will appear and disappear, this is normal.

Then please delete deljob.exe and dss.exe from your Desktop, also delete this folder:

C:\Deckard


Clean Spybots quarantined files:
Open Spybot - Search & Destroy
Select Recovery from the menu on the left side
Select the relevant item(s) and choose Purge selected items
Close Spybot - Search & Destroy

Create a new, clean System Restore point which you can use in case of future system problems:
Press Start->All Programs->Accessories->System Tools->System Restore
Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close

Now remove old, infected System Restore points:
Next click Start->Run and type cleanmgr in the box and press OK
Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
Select the More Options tab, under System Restore press Clean up… and say Yes to the prompt
Press OK and Yes to confirm


Re-hide hidden/system files and folders:
Click Start -> My Computer
Select the Tools menu, click Folder Options and select the View tab
Under the Hidden files and folders heading SELECT Do not show hidden files and folders
CHECK the Hide extensions for known file types option
CHECK the Hide protected operating system files (recommended) option
Press OK


Once complete, please let me know if you had any difficulties with the instructions.
Hi krylonblue,

You're welcome, here are some tips to help you keep your computer clean:

You have a good antivirus program installed, however I recommend you install antispyware software with real-time capabilities - this means it protects you from system changes and spyware while you are working, not just removing malware after it has been installed. There are a range of paid-for and free packages available, a free one I can recommend is Windows Defender, available here:
http://www.microsoft.com/athome/security/s…re/default.mspx

I recommend you install a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.
Also: subscribe to the mailing list to get update notifications.

Please take care when downloading programs. One of the easiest ways to be infected is to download freeware/shareware programs which come laden with malware - this includes allowing websites to install browser plug-ins or ActiveX controls. Before downloading, it is crucial to check whether the source is reputable.
One way to check is to use McAfee SiteAdvisor. Copy the domain name into the space provided and SiteAdvisor will give you a report on the website which can help you decide if it is safe. They also have a toolbar for IE and Firefox which adds this functionality to your browser.

Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.

Find out more about how to prevent infection in the future
http://forum.malwareremoval.com/viewtopic.php?p=33687

Please post back to let me know that you have read this, and if there are any further issues.
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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