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how to remove Packed.Win32.Monder.Gen


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#1 clutch_time

clutch_time

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Posted 02 May 2008 - 02:55 AM

hi guys, im relatively new to all this and quite frankly i dont understand what HijackThis is or any other log posted on this forum. For the past few days i've been dealing with this virus Monder.Gen which was previously detected but un-removable by kaspersky. Thanks in advance for your help. -clutch

Edited by clutch_time, 02 May 2008 - 02:56 AM.

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#2 shelf life

shelf life

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Posted 02 May 2008 - 04:47 PM

hi clutch_time,

need a hjt log. why? its a good starting point as a reference. it will display alot of, but not all malware start up locations or show some of the "pieces" of malware that may be lurking. it can remove some files , it could also not show any malware at all. its not a crystal ball.

HiJackThis log - Trend Micro HijackThis 2.0.2

http://www.trendsecu.../HJTInstall.exe

* Save HJTInstall.exe to your desktop.
* Doubleclick on the HJTInstall.exe icon on your desktop.
* By default it will install to C:\Program Files\Trend Micro\HijackThis .
* Click on Install.
* It will create a HijackThis icon on the desktop.
* Once installed, it will launch Hijackthis.
* Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
* Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log in your next reply.
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